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Kurl-on Complaints & Reviews

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Updated: Feb 25, 2024
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Kurl-on reviews & complaints page 5

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F
Fytakkd
from Saharanpur, Uttar Pradesh
Jan 23, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Relish mattress

Address: Piyush aggarwal

Mattress are sagged...
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dheeraj kumar BNG
Jan 17, 2022
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Mattress is bulging out

Hi
I have bought Kurlon Mattress ( Model : Resta K ) on 7th March 2021.

Within 6 months o[censored]sage mattress is bulging out and became uncomfortable .

I have lodged the complain in Kurlon showroom but no action has been taken for long time .After multiple time follow-up, they raised complaint but no action has been in spite of multiple reminder in whatsapp ( [protected])

Raising this issue...
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S
shiva lc
Jan 8, 2022
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Fungi on kurlon Foldable mattress

I got this kurlon mattress in october last week 2021...and after couple of weeks it had spots on it ...which I din bother about...now after 2 months I just open the bed spread and turn over the mattress...it is filled with fungus growth on it...full black spots on the back of mattress. I don't know what to say....
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Praveenraj99
Jan 2, 2022
Jan 2, 2022
This thread was updated on Jan 2, 2022
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Damaged mattress

Address: Gyandeep appartments Flat no 202, Nillgiri hill society Shiv road Nanded 431605

I have purchased a desire top spring mattresses from your registered dealer from variety cushion and bed center nanded maharashtra.i got a damaged product.So Kindly repalce or refund the amount....
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Beulah2001
from Ramachandrapuram, Andhra Pradesh
Jan 2, 2022
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78*72*6 kurlon bounty

Address: 11-3-3 , back side of church compound and near lic office , Ramachandrapuram, 533255

We bought kurlon white bed one year back I.e 3rd December, 2020. Within one year stitches are out. The bed surface became uneven and it got extended out of no where. It’s completely giving discomfort...
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Address: Kurl On N-301, North Block, Manipal Centre, Dickenson Road, Bangalore, Karnataka - 560042 customercare@kurlon.com

Complaint to Kurl on in regards to mattress having sagging over 1.5 inches within FREE Replacement Guarantee period of 5 years.

Details as under,
5-Years Warranty
Complaint Number 5313850
Original Product Name Fombed 4.5"
Original Product Dimension 74.5*60*4.5
Purchase Date[protected]
Complaint Date[protected]
Age Of Product 4Y 0M 5D

As per Kurl on I fall under...
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K
krishna345
Dec 23, 2021
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Facing Severe back pain with Kurlo bond mattress

Facing Severe back pain with Kurlo bond mattress. I purchased matress just 5 months back and it is already compressed. It is horrible experience when I tried to rest on the mattress. Kindly replace with another one as I'm under warranty....
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Z
z456
from Lucknow, Uttar Pradesh
Dec 19, 2021
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Ortho mattresses

Purchased a pair of Kurlon Ortho mattress for Rs. 13500/- from a shop in Aminabad, Lucknow, UP on 25.12.2011.
However in September, 2020 both mattress sagged, causing severe back pain n cervical pain and forcing us to change bed. Unfortunately, bill n card are not available with us. However, photos of sticker pasted on mattress are being attached. We request you to look in the matter and advise what relief may be given to us...
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S
Sarfaraaz Quadri
Dec 14, 2021
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Kurlon STR8 pure coir mattress

Address: Janapriya Metropolis, flat no 4210, 2nd floor, wing 1, block 4, Moti nagar, Hyderabad 500018

I purchased Kurl-on STR8 pure coir mattress 5" for 12, 000/- last week from a dealer RK enterprises in Ameerpet, Hyderabad. We used it just for 2 days and it turned out to be the worst mattress. The mattress had pits and the reverse of the mattress had coir which is more sharper than a needle.

The dealer or the Kurl-on company is fooling customers by selling used or useless mattress. I lost complete trust on Kurl-on and I...
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M
midhunmadhuk
Dec 14, 2021
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Issue in Bed Warranty

I have purchased one mattress of kurlon from your kunnamkulam (Kerala)dealer Global. But there is a issue in spring sound from our purchased bed of 3 years old(7 years warranty remain). So I have submitted a complaint but they are asking for MRP Sticker in bed which we lost. We had purchased bill and warranty card. Please help us to solve this issue....
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V
Vijaya kumar Naru
Dec 10, 2021
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Spring has popped

Address: 2nd Floor, B Block, DRK Manor, iskon city, Nellore, Andhra Pradesh

Spring has popped out in sleeping matress...
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S
Sukh Sansar
Dec 9, 2021
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Not at all satisfied with your service

Since 1994, I am a dealer of your company and its been 28 years that I have never failed in any of my payments in fact I had made all of your payment of each & every invoice with benefit of 3% cash discount.

I am a dealer of your company in (MBO – MULTI BRAND OUTLET) category and i am mainly dealing and as well as promoting your MATTRESS division and FOAM division (P.U. FOAM of GOLDLINE)

So after seeing all...
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M
Missparijat
Dec 5, 2021
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Defective mattress

Address: AA7 ,ABHISHARIKA APPARTMENT ,KOLKATA700156,NEW TOWN, BESIDE NEW TOWN PO

Purchased a kurlon florentino on 7th of November, mattress got damaged within 2 weeks, uneven surface and dents all over the mattress. Doesn’t seem like ortho atall as experiencing body pain after sleeping on it.

Regards,
Parijat Banerjee
[protected]...
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M
Missparijat
Dec 5, 2021
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Defective mattress

Address: AA 7 ,ABHISARIKA APPARTMENT ,NEWTOWN.KOLKATA ,KOLKATA-700156,NEAR NEW TOWN POST OFFIC

Purchased a kurlon florentino on 7th of November, mattress got damaged within 2 weeks, uneven surface and dents all over the mattress. Doesn’t seem like ortho atall as experiencing body pain after sleeping on it.

Regards,
Parijat Banerjee
[protected]...
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novshad shaik
from Nellore, Andhra Pradesh
Dec 1, 2021
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Having issue with Kurlon Mattress

Address: nellore,Andrapradesh

Hi,

I bought Kurlon inspire mattress on 27/07/21.Below are the issues

1. Cloth quality is shedding and babbles are coming
2. loose fit in sides and shape is changing

Regards,
Novshad...
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S
Shafina
from Chennai, Tamil Nadu
Nov 18, 2021
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Mattress

Address: No.209 Lake view road,, West mambalam chennai-33

Mattress not in good condition and it's not comfortable to use. My pH.no -[protected]...
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S
saran2010
from Delhi, Delhi
Nov 16, 2021
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Kurlon mattress - ups and downs in mattress

Address: No.99b, 3rd Main Road, Venkatachalam Nagar Thirumullaivoyal, Chennai

Sir,
I purchased mattress from Thirumullaivoyal shop at Chennai, Tamil Nadu. Before 1 months but I given many times complaint to replace the matress due to heavy pits (dig) so getting back pain.
Therefore replace the matress with good one....
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M
MGecoDuties
Nov 13, 2021
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Wrong product delivered - waiting 3 months

Here is a journey resume of our very and dissatisfied experience with your company:
1. We purchase Online in August 28th
2. Kurlon announced the shipment on September 7th
3. Mattress arrived wrongly dispatched. We raised a complaint on September 11th
4. Kurlon asked for photos as a probe that we are correctly complaining about on September 13th.
5. We sent photos, videos and Invoice scans on September 13th,...
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N
Norton Rodrigues
Nov 3, 2021
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Replacement for your complaint no. 5065347

Address: Cypress Building, E wing,Flat no 303, Vasant Garden,Mulund (w)

Dear Kurl on

It would be a great help if you can revert on below status as there is no help from the customer service which is in Hyderabad.
The worst ever customer service as there is no revert from anyone including the email department.If we request that we need to speak to team leader or customer service they have no answer and they say to sent an email.kindly calculate within 15 days and advise us when we would...
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K
kiran.d7@gmail.com
Oct 30, 2021
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Order not delivered

I placed an order for a mattress on 10-Oct-2021. The mattress is still not delivered to me.

I got an email with the courier tracking number and I see that the consignment is in my city since 16-Oct-21. But still, the order is not delivered to me to date on[protected]. Their customer care is pathetic and I never get a response to my email. The customer care people only give false promises to wait for 2 days but there is no...
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