Claimed

Kurl-on Complaints & Reviews

1
Updated: Feb 25, 2024
Complaints 663
Resolved
70
Unresolved
593
Contacts

File a complaint to Kurl-on

Having problems with Kurl-on?

File a complaint and get it resolved by Kurl-on customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kurl-on reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
svls
from Mumbai, Maharashtra
Jan 13, 2021
Report
Copy

Kurlobond mattress and Protector Complaint No 2300362

We are senior citizens and after our hard earned money we decided to buy this products.
We found its quality substandard and we found protector was not fitting and within fortnight the mattresses developed deep ockets.
We lodged the complaints to the dealer and customercare and sent photos and videos although that never gives proper judgment about the issues.
The complaint No is 2300362 and we have recd some mails menting...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jakkula Manasa
from Powai, Maharashtra
Jan 8, 2021
Report
Copy

Kurlon mattresses

Address: 1-97-2, NEAR SIVALAYAM TEMPLE, JALIPUDI

N.Vamsi kriahna
d.No:1-97
near sivalayam temple
jalipudi
eluru
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikashkchoudhary
Jan 7, 2021
Report
Copy

Replace my Mattress

Address: Choudhary Gali, Opp. Krishi Bazar Samiti, Pandra, Ranchi, Jharkhand-834005

Dear Sir/Madam
I am purchasing a Kurlon Mattress Pure Coir worth Rs. 8, 000.00 on 18.02.2020 from Wood & Wood Craft, Piska More, Ranchi.
My mattress is press down and very uncomfortable to sleep.
Your toll free number is not working well.
Size of mattress is 78" x 72" x 4"
So please replace my mattress urgently & solve my problem.

Thank you!...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Alphaakki
from Delhi, Delhi
Jan 7, 2021
Report
Copy

Sleeping matters buried

Address: Bsf Colony near rishiswar hospital Gwalior house no B4

My sleeping mattress is buried in the middle....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
paradise.
Jan 6, 2021
Report
Copy

Mattress Angelica

A mattress named Angelica was purchased on[protected]. For about a month sleeping on it was comfortable. However, after that sleeping on it was not comfortable for the following two reasons:
1. The mattress started to produce heat and as a result it was not possible to sleep on it in the same posture for a longer time in one stretch. Every half an hour or so, had to turn and toss, thus sleeping on it was not comfortable.
2....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shashank r
from Bengaluru, Karnataka
Jan 3, 2021
Report
Copy

Stitching problem not yet resolved with replacement

Address: 34/1 flat003 SB Residency 5th main 3rd cross nagappa block bangalore 560021

I had bought a kurlon legend mattress in the month of july . but the stitching of it is coming loose so i need a replacement immediately as it is in the warranty period
place where i bought it is - united trade link rajajinagar bangalore
bill no-60
i need an executive from your side with a replacement immediately...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kannan Vaidyanathan
from Delhi, Delhi
Dec 31, 2020
Report
Copy

Mattress Stitch Coming out

Address: Bengaluru

I had purchased a mermaid mattress shelling out 40k in 2016. Now, in 2020, I have some stitches from the edges of the mattress given out, for around 3ft in Length. Here starts my struggle. I raise a complaint and no response untill 30 days. After 30 days, I am being told that the mattress cannot be repaired but will be given a replacement, by paying an amount of 25k(which they say is a rebated amount for an equivalent new mattress). Ridiculously...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
lokanadh
from Delhi, Delhi
Dec 30, 2020
Report
Copy

Stitching is opened

Address: 16-546/1, panagal road, srikalahasti
Website: lokanadh11@gmail.com

I brought kurlon spring mattress 6=6-1/4 few months if good side stitching is automatically opened plz solve this problem.....
Helpful
Found this helpful?
Write a comment
Report
Copy
I have purchased the mattress online but absolutely no information on when I am i likely to receive my order.The company has not bothered to contact me. The order was placed on 17th Dec, 2020.The details are pasted below.

Order #K1756
December 17, 2020 10:36AM

Product Price Quantity Total
Pure Coir - (D#7DPH2FR) Rs. 11, 794.00 1 Rs. 11, 794.00
Subtotal Rs. 11, 794.00
Shipping (Standard) Rs....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shashank r
from Bengaluru, Karnataka
Dec 24, 2020
Report
Copy

Stitching problem

Address: #34/1 flat 003 SB Residency 5th main 3rd cross nagappa block bangalore

I had bought 2 kurlon legend mattress in the month of july from united trade link bangalore rajajinagar but the stitching of one of it has been coming loose .i have been trying to contact your customer care number for the past week but got no response . so i need a check on it and need a replacement as it is in the warranty period immediately
bill no-060
dated - 23/7/2020
contact no-[protected]/[protected]
please...
Helpful
Found this helpful?
Write a comment
Report
Copy
@
@17sahu
Dec 24, 2020
Report
Copy

Kurlo bond mattress

Address: 718, civil lines near chitra cahurahe , jhansi

Sagging issue is coming in the mattress...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amohi Saxena
Dec 20, 2020
Report
Copy

Quality of Kurlo Bond mattresses

I have purchased 5 inch kurlo bond mattresses (one pair) in the year 2018 and after using them my wife has been suffered with back pain and severe ribbs pain. It is too hard to use them and get a sound sleep on these mattresses. The warranty for these mattresses are upto 7 years. As these are very much uncomfortable, is there any procedure to replace, return or buy back in the company or we have to bear these uncomfortable, harmful mattresses....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sunkoji
from Delhi, Delhi
Dec 17, 2020
Report
Copy

Complain for defects in Kurlon Mattress reg.

Address: . PRAKASH Q.NO.44/3 TYPE - 4 HVF ESTATE, AVADI. CHENNAI – 600 054 MOBILE: 9441179324 Email: sunkoji66@gmail.com.

I have purchased one Kurlon mattress model “PURE COIR STAR 8” size: 75X60X5 at Chennai at SARAVANA STORES which is a reputed store in Chennai vide invoice No: PR/1920/315382 on 29.02.2020.

Within a span of 4 months after purchase there is a heavy sagging at middle of the mattress to a depth of more than 2 inches. I am unable to use the mattress due to heavy sagging and also I got back pain by sleeping in sagging mattress....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveennsinha
from Powai, Maharashtra
Dec 10, 2020
Report
Copy

Mattress torn down within 2 months

Address: Dickenson Road Bangalore

I have purchased a mattress on 24th October 3020 and within 2 months, it has started tearing from top. Disgusting and such a bad experience....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rakesh suresh
from Powai, Maharashtra
Dec 8, 2020
Report
Copy

Product Support

I lodged a complaint stating that the quality of bed has deteriorated badly within 3 years of purchase. Kurl on asked me to send the pictures of the bed to a whatsapp number and I sent the pictures and videos too.

To my surprise, they closed my ticket within few minutes after the receipt of images. No reason/justification has been conveyed to me till date. I have been trying to reach their customer care and no luck at all...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
E'naj E'ulk
Dec 8, 2020
Report
Copy

Worse dealer in Guntakal- Ramoji RajaShekar.

Address: Ramoji RajaShekar Furniture, Tilak Nagar, Guntakal 515801.

One of the worse Customer Service!

Ramoji RajaShekar Furniture Guntakal.

1. Very rude owner Shekar.
2. Price can change.
3. Had my worse experience as a customer.
4. Paid almost 70, 000.00 with so many faults.
5. Had to listen and being threatened at his shop, instead being polite & understanding the customers voice.
6. It’s a non value add shop.
7. Better to pay online...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Chachan
Dec 7, 2020
Report
Copy

Regarding bad quality mattress purchased from Kurlon

I have buy a Kurlon 'Fresh' Mattress from a local dealer. At the time of purchase the dealer gives us a Warranty Card of 7 year warranty. In this card it is mentioned that if the mattress will depress more that 1.5 inch then it will be covered under warranty. After 10 months i found that the mattress is depressing badly more than 1.5 inch. On dated 21.03.2020 I try to call on the complain nuber given on the Waranty card but the number is...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak198707
Dec 6, 2020
Report
Copy

Kurl-on duplex mattress

: My complaint id is 2097392. I have bought duplex on last December 11 but after 8 months it slowing down from one side so I request so I complaint letter about email so then I got this number on which I need to send some of the my document so I am sending all my documents kindly find the enclosures and solve this problem as early as possible because I am facing so many problems mentally and physicallycomplain many time but till date I am...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
D
devashish nathani
from Powai, Maharashtra
Dec 5, 2020
Report
Copy

Mattress one side damaged

Address: maheshdihi,sundargarh-770001,odisha

I bought kurlon mattress a year ago.mattress is damged by one side .
sl no-1069, manufacture date-29/04/2019...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
devashish nathani
from Powai, Maharashtra
Dec 5, 2020
Report
Copy

Mattress collapse one side

Address: maheshdihi,sundargarh-770001,odisha

I bought a kurlon mattress one year ago..it collaspe one side .csutomer care no. not working .i bought kurlon kurlo coir mattress sr no.1069, date of manufacture-29/04/2019...
Helpful
Found this helpful?
Write a comment
Report
Copy