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Updated: Mar 22, 2025
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AC order on 4 sept 2023 not yet still delivered nor got any update on the delivery date.
Refrigerator not repaired in last 2 months
Led neither repaired nor replaced

LG Electronics reviews & complaints page 6

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R
raghum07
Apr 28, 2023
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Service related issue

This is Regarding service request RNP[protected]

Can you please let me know when will the issue get resolved?

April 10th, opened the case

April 19th, escalated to Mounika (customer relationship officer, bangalore)

April 25th, escalated again through email

April 26th, got call from lg office and enquired about the issue and promised to fix at the earliest
br...
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Q
Qualitybin
Apr 27, 2023
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LSN5UR3A.AALG- Water Service My Mooter Damaged

Address: Hinjilicut,Ganjam

I must recommend and request you to study the below highlighted a copy of customer which has been facing so much challenges. I have paid all the amount but due to wash had happened (Due to lac of knowledge and training by technician) of A.C indoor, my moter got blown and then the display got down.

I have paid for wash and then moter and then going to pay for this display of tuner -: big Black one .

Today they...
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S
Sharnas V S
Apr 27, 2023
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No one has to come for installing AC

Address: Kunjumohammed, Mannarath House, Keezhmad, Aluva, Ernakulam dist. kerala

08 days completed. Till my AC is waiting for installation....
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S
Sharnas V S
Apr 26, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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No one has to come to fit LG's air Conditioner since 6 days.

I had purchased LG's air-conditioner from Perumbavoor police canteen on 21.04.2023. LG shall provide installation of AC with in 48 Hrs. LG's contractor from Aluva, desham was contacted on phone number [protected].It was climed that this contractor could not provide installation and had no staff. now 6 days completed .no one has to came for installation ....
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S
shaik Haneefulla shariff
Apr 25, 2023
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LG side by side refrigerator

I had my LG refrigerator repair on[protected]. I raised a compliant to customer support and no compliant number was given to me. After one day one representative came from LG and performed inspection and gave a report that gas need to be refilled, he said he has updated another person will come and fill the gas, after 4 days another person came and started refilling gas but he said that compressor is not working and and he updated it as i...
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R
Raheem hussaini
Apr 24, 2023
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Ear buds boat

Address: SHALIBANDA opposite Shah ghouse Hotel

Hey sir Good Evening today I have went to pai Internation Store At SHALIBANDA
I have taken Boat ear buds
I am not satisfied with ear buds when unlock
After Payemenet The Voice Is Not Coming Proper plz Help me
I am Request u to plz Exchange and Give another best one plz help me out
My contact - [protected]...
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S
Shirly Priyalochana
Apr 24, 2023
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LG AC installation issue with Technicians

Address: Adishwar Showroom, Kalyan nagar

I customer named M.G Ashokan purchased the LG AC from Adishwara Showroom on 22 Apr 2023

LG 1.5- 3S-RS-Q18QNXE-SP
LG 1.0 - PS-Q12JNXE1

On Monday ie 24 Apr 2023 today the installation persons came and checked the site and started giving us the accessories list. and also gave the pricing. however, when we checked the same price in market it was much lesser than he quoted. he also demanded to pay him extra...
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D
Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 22, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
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Custom expect service & documents & NO Fake narratives

Refers to https://www.consumercomplaints.in/lg-electronics-denial-to-give-invoicebill-mone...⇄ Profile 4349998 Not resolved

Thus, LG has violated the following provisions of consumer laws in a consumer complaint lodged by Shri Dhirubhai Vaghela before NCH.
1. Para 5 of Consumer Protection (General) Rules, 2020
2. Section...
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J
jeetumainhoona
Apr 21, 2023
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Split ac

Address: S-143 pandav nagar delhi -110092

Again Very bad experience with LG Customer support, i had raise the request on dated 19th-Apr-23 for my LG split AC service customer executive booked my slot within 24 hours, after wait for 12 hours yesterday i called to LG CC he ensure that my request attend by with few hour however 36 hour gone no one come to my premises,
Contact detail - [protected]
RNP[protected]...
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P
pankajjahuja
Apr 21, 2023
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Refrigerator repair ( U/W )

Compressor repaired under warranty but freezer temp going to max -17.9•C even though temp from panel set at -24•C . Technician says won’t go below this . It’s so disappointing...
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K
kush911
from Siliguri, West Bengal
Apr 20, 2023
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New TV Fraud

Hello sir,
i went to purchase a brand new lg c2 48 inch oled tv from lg brand store, i made the paymet and the store manager said that he will deliverthe tv next day, after a day a guy came from lg electronics and installed the tv.on the same day i found out that the tv isnt brand new, its a 6months old used unit used for 1500+ hours, so i rushed to the store and said that its not a new tv firstly they deied, after i provided proof...
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D
Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 18, 2023
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Unethical behaviour & fake narratives

LG is well aware of my complaint with Service Request No: GCP[protected] .
Every time the LG service team used & misused the talk and visits to create fake narratives and present them in twisted & otherwise different wilful manners far from the reality of the facts discussed because that facilitate them to create a wrong picture, to misguide, to twist the original contents of discussion and present the discussion in wrong, misguiding...
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Dhiru Vaghela
from Gandhinagar, Gujarat
Apr 18, 2023
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Unethical behaviour

I made my complaint to all the LG teams to get custom documents like a bill or an invoice, cash memo, or NEFT money receipt etc in the name of consumer "Dhirubhai Vaghela" as prescribed in para 5 of Consumer Protection (General) Rules, 2020 but LG ASM Mr. Paliwal abruptly says it is ingenuine and forcing me to accept a defective and irrelevant document i.e. debit note issued in the name of "LG Electronics" as the customer name. Is it not...
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A
Anuj k meena
from Sirohi, Rajasthan
Apr 17, 2023
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Service provider by LG is delaying my ac installation

I bought LG's AC on 13 April 2023.I called customer care and requested for installation of LG.
But till now no service agent has come from their side. I called again and again. Also called the service agent. Called customer care also but no one gave any satisfactory answer.
Seeing this, it seems that LG's service is very poor. I would request everyone not to buy LG products.
And I want you to do your best to get me justice....
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S
sidroshan8
Apr 16, 2023
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Not getting free service despite calling them from the last day of warranty

Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...
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S
sidroshan8
Apr 16, 2023
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Not getting free service despite calling from the last day of warranty

Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...
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A
Alt07
Apr 15, 2023
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Newly bough LG AC stopped cooling

Address: Greater Noida
Website: www.lg.com

Hello Concerned person,

I am writing to you to express my disappointment with the quality of service I have received from your company. I purchased an LG AC on March 1st, and the installation was done on March 2nd. However, on April 12th, I noticed that the AC is not cooling as effectively as it used to, and the cooling power has significantly reduced.

I immediately raised a complaint on the same day to LG customer...
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V
Virdi Ravinder
Apr 14, 2023
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Complaint against amc of water purifier

Website: Lg electronics

I am using lg purifier from last three year No complaint but in March 2023 I take amc from service centre but they damage my purifier I made complaint to lg customer care from last month. After many home visit of lg engg. many telephone conversation with customer care many experiments with purifier but no resolution.
I have registered mobile [protected] with lg electronics.
Now lg harass me made . Doing nothing against my complaint....
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A
Asnaunnisa786123
from Hyderabad, Andhra Pradesh
Apr 10, 2023
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Duplicate bill

I want duplicate bill.....
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K
Kalyan Basak
Apr 8, 2023
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Not Responding of Manufacturing Defect on Split Air Conditioner Model No - (RS-Q19CNZE) & Serial No - 303NALJ025296

Dear Sir / Ma'am,

I bought an AC from Reliance Digital of Jharsuguda, Odisha on 26th March 2023. I observed that Swing Blade of AC is not fixed/installed properly on 31st March 2023 when ResQ (Installation Party) is installing. Later that, I complained to them i.e. ResQ & LG (Complaint ID - CNP[protected] also. ResQ Team is not supporting & responding at all. They are just declining my complaints & they are not giving any...
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