Claimed

LG Electronics Complaints & Reviews

3.1
Updated: Jun 16, 2024
Complaints 7072
Resolved
4008
Unresolved
3064
Contacts

File a complaint to LG Electronics

Having problems with LG Electronics?

File a complaint and get it resolved by LG Electronics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LG Electronics reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nitish Sd
Nov 25, 2022
Aug 26, 2023
This thread was updated on Aug 26, 2023
Resolved
Report
Copy
Resolved

TV Smart LED

Address: LG authorized service center Calicut Kerala

July 2nd week when TV was in warranty the panel went faulty and Sudeep from LG service center Nadakkavu informed that it needs replacement and he will call when its available
After 2 weeks no response and not answering calls and answered when called with different number. They asked us to wait and made it 1.5months.
He then asked to contact M/S Golden Electronics Ulliyeri and informed they will support and fix the issue as per...
Helpful
Found this helpful?
4 Comments
Report
Copy
B
banu reddy
from Hyderabad, Telangana
Nov 23, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

TV got repairs within a year and no response from company

Don't buy LG products.
Shame on you guys.
Worst customer service....
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jay Harshadray Panchal
from AHMEDABAD, Gujarat
Nov 15, 2022
Report
Copy

LG Refrigerator

Poor quality of product and service. Need refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhura Paranjpe
Nov 10, 2022
Report
Copy

LG water purifier

Address: Pune

We have been contacting LG customer care centre continuously on a daily basis for a month now, for filter change. We have also escalated the matter through Vijay Sales from whom we had bought the water purifier. But we are not getting any response nor the service agent has come to our place for filter change. This is really not acceptable from a brand like LG. We earlier used KENT and Eureka Forbes which gives excellent service and the after...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaramtd
Nov 10, 2022
Report
Copy

Cash Back issue

Address: Unilet no.524, 5th main, service road, 2nd n block,HRBR layout,kalyan nagar, Banaswadi banglore - 560045

Shivaram T D
from Bangalore, Karnataka
Hi,

I have purchased a product on of your delear shop on 04.07.22
Delear details - Unilet no.524, 5th main, service road, 2nd n block, HRBR layout, kalyan nagar, Banaswadi banglore - 560045.

Product name : lg w. M f/a front loading 8 kg FHV1408ZWP washing machine.
Amount paid - rs.40, 300.
Bill date : 04.07.2022

Your dealer...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagannathan1962
from Mumbai, Maharashtra
Oct 28, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
Report
Copy

Refrigerator

Have purchased LG IC Smart invertor fridge in 2017.
In April 2022 it stared troubling us the freezer portion cooling is there. But fridge portion no cooling. This i complaint to LG in april. The technician came seen fault not attended. I paid the service charges. This is valid for three months. After that due to sameproblem exist i called three times technician just coming not attending the fault. Still problem is there. Today also...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vishnugvreddy
from Madanapalle, Andhra Pradesh
Oct 26, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
Report
Copy
Resolved

Refrigerator Service issue

This is continuing to the earlier compliant - The service provide is used very rude language and finally we asked him to complete the service after checking the exact issue, he denied checking, he said we want t to replace all the parts even though he has not checked the issue properly and not explained the exact issue. After 1 month of delay also he is not guilty of not sending persons and raising his voice on customer. There is no proper...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
V
vishnugvreddy
from Madanapalle, Andhra Pradesh
Oct 26, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Report
Copy

Refrigerator Service issue

Website: www.lg.com/in/support/repair-warranty/request-repair-sign-in

We are from a Village called Uyyalavari palli, near PTM, Andhra Pradesh.
We have raised a complaint against our Refrigerator service issue. They have visited our home & Said Gas to be refilled and collected Rs.1000/- for refilling, after reaching their office, they said, Condenser to replaced & Freezer to be changed, as a village people we don't know what happened inside, we have accepted After 1 week we have accepted to pay Rs.3,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
Charles26
Oct 26, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
Report
Copy
Resolved

Bleach dispenser Rust

Address: 1000 Sylvan Ave. Englewood Cliff N.J. 07632

Re: Top Load Washer Rusting,

In, 2012 I bought, a Top Load LG Washer Model No. WT517OHV, with serial No. 211KWGG6U615.

Unfortunately, your product has not performed well because of the Bleach Dispenser had rusted out; through and through. I am disappointed because this is not do to any abnormal usage, but because of the manufacturing and or defect used to built this machine. The product does not work properly...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
S
Shreya.jdhav
from Panvel, Maharashtra
Oct 25, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Report
Copy

Washing machine not working

Address: Panvel

LG WASHING Machine parts are not available any where from where and how to get service .Its just been 4 year to the machine and the machine is not working front panel and motherboard had some issues but we are unable to repair bcoz the parts are not available anywhere...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja G.S
Oct 22, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
Report
Copy
Resolved

I'm complaining about LG refrigerator replacement

As we booked LG 342L GL-T342TPZY-REFLG1165 On 20/10/2022 they promised us that they deliver the product by same day but didn't receive the product even for 2days but we they deliver the damaged product on 21/10/2022 at 8:30pm and they promised us they give a replacement of the product by 22/10/2022 within 1pm but we still didn't received it, the store representative and delivery co-ordinater has given wrong commitment to us and the delivery...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
B
Bhavana26
Oct 19, 2022
Apr 17, 2023
This thread was updated on Apr 17, 2023
Resolved
Report
Copy
Resolved

Faulty AC not replace as par policy

Sir/Mam,

We have ordered LG-Split-1.5ton-4 star AC-model-PS-Q19RNYE on amazon.in on 18.09.2022, Order no #[protected]. At the time of ordering the policy was replacement of the unit if there was any manufacturing fault.). Also order for installation Ordered no:#[protected], (AC installation by LG - Chargeable by brand INR1504+stand Rs749, Job no-RNP[protected]. This was need as family member was sick and...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Suthars
Oct 19, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Resolved
Report
Copy
Resolved

Staff member is cheating customer money

2 days ago, I have purchased LG washing machine and wybro TV in Aruppukottai sathya branch.(staff name: padieswari) she is not know how to handle the customers. This staff is cheating my money. billed one amount and get high amount from my side. I have paid total amount for above mentioned product. But I have received advanced amount paid receipt, next day I asked the staff the way behavior is very worst, nearly 6000 rupees cheated after...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
biranchi125
from Valsad, Gujarat
Oct 10, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Resolved
Report
Copy
Resolved

Non delivery of ordered items

Address: LG ELECTRONICS INDIA PVT. LTD. PLOT NO-432 , GROUND FLOOR, GOUTAM NAGAR, LESWIS ROAD. BHUBENESHWAR, ODISHA PIN NO: 751002

I had purchased a 'LG 6.5 kg Top Load Washing Machine' on 3rd Oct 2022 from LG Electronics through their online web portal 'https://www.lg.com/in'

The order 'Order #[protected]' was successful and i had received a confirmation email that my ordered item will be delivered by 7th Oct 2022

LG has outsourced their delivery to the Delhivery Logistics company.

I have the tracking url for my orderbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anyarentsch
Oct 9, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Resolved
Report
Copy
Resolved

Refrigerator

My refrigerator is less than a year old, called for LG technician to come, he said the reason for not cooling is physical damage to door, therefore not covered by warranty-this was false information and had no cooling for7 weeks..called technical support supervisor...nothing could be done because technician called engineers at LG and said the reason for not cooling is faulty door...we contacted a technician and he discovered it was an evaporator...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Danny sikha
Oct 5, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
Report
Copy

Furniture delivery response bad experience

Address: Vijayawada benz circle branch

I have got worst delivery information response from pai management Vijayawada branch specially mr.Dinesh the manager is literally telling the "cock n bull" stories everytime which the way he is treating, makes the customer deprotomes the company.I request the PAI management to respond immediately to this issue at Vijayawada branch and make the delivery system comfortable
Danny sikha
Tenali...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavishj999
Oct 3, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
Resolved
Report
Copy
Resolved

Gift not received

I won a gift by scratching a scratch card from lg india. I made the purchase on 31 july 2022 and it's almost 2 months that i have not received the gift. I also raised a complaint to LG india multiple times but they just say they are looking into it and no resolution is provided to me yet....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
irfan1402
from Mumbai, Maharashtra
Sep 29, 2022
Dec 10, 2022
This thread was updated on Dec 10, 2022
Report
Copy

Oled tv

Address: Elisium tower 6 A wing flat no 2204 lodha new cuffe parade

Respecetd sir/madam,

I irfan khan complaint VCP[protected] this is the complaint number had purchased a lg ole tv 65 inch model 65C7 in 2018 July have attached the invoice in the attachment .i have a few queries and i need and answer for the same ive been made to feel like a scapegoat and a victim of racism here.i need an answer to few of my questions here i am not looking for freebies nor i want any service charges to be...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Karthik SM
Sep 29, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
Report
Copy
Resolved

LG Washing Machine vibration and noise issue

Dear Sir/Madam,

I purchased a front loading 6kg LG washing machine in March 2019. Details below -
Store name and Address: Croma, Chennai-BSR Mall-A138 1/609, Old Mahabalipuram Road Okkiyam Thoraipakam, Chennai-600096.
Model no: FHT1006SNW.ABWPEIL
Purchase date: 10th March 2019
Address: BLOCK 6, FLAT E3, RAJPARIS HARMONY, SURYA NAGAR, MEDAVAKKAM, CHENNAI - 600100

When it was initially...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhavistartrekker
from Hyderabad, Andhra Pradesh
Sep 28, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
Report
Copy
Resolved

Dishwasher repair service

I had registered for my LG dishwasher repair service online from my registered mobile. Service engineer B.Satyanaraana called on my reg number and came for service.He said motherboard needs to be changed for which we paid Rs 5925 as we were not having AMC. After installing new motherboard we were still have problem. We were asked to take AMC for which we paid Rs 6280 for which he gave a signed receipt on LG company sheet. Now when we want...
Helpful
Found this helpful?
Write a comment
Report
Copy