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LivPure Complaints & Reviews

www.livpure.in
2.2
Updated: Apr 18, 2025
Complaints 826
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354
Unresolved
472
Good! LivPure values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LivPure step up their efforts to fully resolve all complaints 👍
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75
Mental harassment post dismantle request for more than a year
26
Changed Registered Mobile number for Ro Water filter
28
machine is making beep sound

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LivPure reviews & complaints page 14

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A
Apurv2910
Nov 12, 2021
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Mental harassment

Address: Bangalore

I have rented the water purifier around jan 2020, and in August i went to Bangalore after lockdown to empty my house. Before that i started calling them and requesting to pick the water purifier, since i wanted to vacate and there were no response from their side. On my last day i gave them simple instructions that please come and pick your device because i would be leaving the house. Finally some guy in afternoon and took the device. After...
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N
Nishant jain 4444
from Kota, Uttar Pradesh
Nov 12, 2021
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Company fitted defective piece

Ever since I have bought Livpure RO machine, the same problem is coming in my machine again and again and livpure company send me serviceman to fix the machine, the machine runs fine for 3 to 4 days then same problem again Happens livpure company executives are fooling me they got me installed defective machine...
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A
AswinMathew
Nov 11, 2021
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Legal threatening, bad communication, worst product.

This email is in response to the legal notice send on behalf of M/s. Livpure Smart Homes Pvt. Ltd. by The Emphasis law office advocates and consultants dated 25.10.2021 Ref: - EL/LSH-SEP/3-21/WA/DAJW91D1002374/334 D and the copy is attached it with this email.

The product was subscribed on 03/03/2020 with a payment of Rs 675 ( with free refund and cancellation within 7 days trial period). Payment slip attached with this...
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M
Manish6990
Nov 10, 2021
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After submit the RO machine to livpureagent got legal notice after 2.5years

I used to live on rent. In march month I requested for dismantle through app of livpure. Engineer came machine handed over to the company representative whose information i got from livepure on message and the code. Then lockdown imposed I didn’t get any call nothing i thought its closed now as the one who took machine submit in the company but now after 2.5 year got a legal notice saying that I didn’t handover the RO machine. I mean...
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3 other people found this review helpful
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R
Raja_N
Nov 9, 2021
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Livpure-Received a legal notice to return the device which I already returned

Address: Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016

I rented livepure RO purifier on subscription basis and used it for about 16 months. On 2020 August i had to moveout of Bangalore hence placed a dismantle and return request to them over a Mail. They created a ticket and sent someone for collecting the device.

The device was collected and ticket got closed on 7th of August 2020. Despite returning the device they were keep calling from multiple numbers and asking to return the...
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3 other people found this review helpful
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S
Shiva9901
Nov 9, 2021
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Livpure smart purifier

Address: Currently residing in Amritsar

I have already returned the RO long back and the product was picked long back. I don't understand why are you guys mentally torturing me even after the product is returned. Im already a mentally ill patient. Please ask the guy who took the product from my home instead of calling and sending the legal statements....
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H
Hunny09
from Dindori, Maharashtra
Nov 5, 2021
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I had orderd livpure zinger hot but didn't get ivr call

4 days ago i orderd livpure zinger hot ... I didn't get ivr call for confirmation ... I call customer care .. but service is so poor no one is helping me ... The product is prepaid...
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A
Apant
Oct 31, 2021
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Air Conditioner

Address: Plot No - 221, Udyog Vihar, Phase-I Gurgaon- 122016

Purchased AC of LivPure recently around 2 months back but only after 15 days it started showing difficulties, have been contacting Livpure regarding the same since 2 months as one by one many issues started showing in the AC. Been contacting their customwr care and they says they raised a ticket after that their partnered service person visits and do nothing to get that fixed complained same to the Company but again happens the same seems...
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H
hari7x7
Oct 20, 2021
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Mental Harassment post returning the product.

I initially requested to rent Livpure last year during the first lockdown was imposed. The product was delivered but it was not installed. In a few days my company allowed me to work from home and I planned to leave and move out of state to my native town and informed Livpure customer support to pick up their product. The product was not even opened from the box as no one had arrived for installation. There is a screenshot of the the conversation...
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P
psv_bec
Oct 15, 2021
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Zinger Copper hot

Address: Hyderabad
Website: www.livpure.com

I purchased "Zinger Copper hot" water purifier on Sep 13th and we received the wrong product "Zinger hot" on 15th and installed it on 16th.
The Installation engineer also didn't check this and didn't mention this is not the right product of Zinger Copper Hot .
Now the sales guy "ANKIT" is telling us that both products are the same. Before buying this product we asked Ankit multiple questions and took confirmation from him that...
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M
Manoj Kumar Khatua
Oct 10, 2021
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Product not installed within 36 hours as per the policy

Product not installed within 36 hours as per the policy.livpure glo star was delivered online from Amazon and the brand was to install the product within 36 hours of product. You are advised to take up the matter on priority basis or else we should go for further action...
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S
Surendranathp
from Bengaluru, Karnataka
Oct 7, 2021
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Worst scammers ever

Address: No 55 BELAKU 1ST FLOOR 7TH CROSS KALAPPA LAYOUT BASAVANAGAR BANGALORE 560037

I registered a complaint on Oct 4th 2021 and it's Oct 7th 2021 (JS-[protected]) phone number[protected]. Bangalore 560037, have still not received any response from the company. No use of annual maintenance policy that is 8500rs they just won't reply i[censored] have this warranty in hand. Worst customer service I have ever gone through for water filters. Even the local water filters will get quick servicing after requesting within 12 hours...
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D
daoud.3d@gmail.com
from Bengaluru, Karnataka
Oct 6, 2021
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Harassment after RO machine disconnection

Name: Mohammed Daoud
Email: daoud.[protected]@gmail.com
Ph [protected]

I raised rental RO disconnection request on 2nd September 2021 and RO was picked up from my address by Livpure technician on 3rd September 2021. I got customer care email on my registered email Id regarding confirmation of machine received in their warehouse.
Now since one month Livpure customer care are calling me for recharge and saying that...
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D
Dastagiri Boya
Oct 1, 2021
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Ro plant leakege

Address: gudipadu(vi) Gudur(md) Kurnool(dt) AP

Ro plant totally leakege...
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V
Vaibhav mantri
Oct 1, 2021
Jul 31, 2022
This thread was updated on Jul 31, 2022
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RO Water Purifier with machine number D1JW73D1002644

I used their service from feb 2019 to may 2020 and i was thrir valued customer. In june i asked them to dismantle the RO as i was planning to leave delhi in 15days and they didn't respond. I tried mailing them and called them regarding this multiple times but they were very ignorant regarding this. I even asked the guy who used to service it for them to take it off and have it with him so that in worst case scenario he will be able to return...
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S
Swmg
Sep 18, 2021
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No Preventive Maintenance since installation

I purchased livpure pep pro ++ last year and it was installed on 18/10/2020. the company promised to offer 3 preventive maintenance during the warranty period but no person has come since installation to serve the same. it is disappointing that the warranty period is going to be end next month. kindly do the needful....
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C
chhavindra
from Tezpur, Assam
Sep 14, 2021
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Regarding service issue in AMC

Current My RO is not working from last 5 days, I have taken AMC date 20.05.20 // Rs 7980 for my smart touch Iivpure water purifier, While selling AMC of your service, it was not told to me that only one RO will be replaced in year and extra will be chargeable and on my query, it was understood that RO life will be 1 year, but as you mentioned that earlier RO was replaced in Oct month’20 and now again in May’21 so RO life is only 6 month...
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N
Nirav Nathani
Sep 10, 2021
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Poor and 3rd class service

I bought 1.5 ton AC one year ago, livepure gives 3 free service but i got only 2 and in free service time period i complaint that my ac not give proper cooling but service provider says thats all ok, now my free service time period over than service provider says thats my ac's gas was leakage and gas was empty, and gas fill up charges is approximate 2500 to 3000 rs, why they could not chek my ac properly in my free service period....
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I
Ituaas
from Hyderabad, Andhra Pradesh
Sep 9, 2021
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RO brought on rent

I made a huge blunder by taking their RO on rent.Highly misbehave CUSTOMER care executives are there.No response, no service.Initially when I was hesitating to take their service they will follow up you like anything but once their work is done and u took the service they hardly bother to provide service.I am feeling these ## should be sued in court and company should be shut down.Just go through social networking sites and see how people...
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D
Deenadayalan Elumalai
Sep 1, 2021
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Poor customer care

Address: 275B, Railway officers quatres Poonamalle high road, Egmore CHENNAI, TN 600008

Hi, six months back I have installed livpure RO, recent times the taste has changed, for the past one week I was trying to register a complaint but only two days back I have received service message, the assigned technician missed the appointment twice yet to arrive my address, during the process I have noticed the following things

1. Whenever I call customer care the attending person only knows Hindi language even though I...
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