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magicpin Complaints & Reviews

magicpin.in

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Updated: Apr 6, 2025

Complaints 318

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37

Unresolved

281

So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🤝

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Id terminate issue

Refund for wrong payment in magic pin

Refund for wrong payment

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Cancellation of order

They says refund is initiated but I didn't received

Delivery issue.

magicpin reviews & complaints page 8

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The Number Displayed On Magic Pin'S Website For Dmart Mulund West Is Owned By Me And I Have No Association With The Dmart.

I am Continuously Receiving Calls From Customer Asking Me Whether The Number Belongs To Dmart Mulund.

I Have Lodged A Complain With Dmart Mulund Earlier However No Resolution Is Provided From Their End Too.

Kindly Look Into The Matter As I Am Facing A Lot Of Problem....

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On Aug 1st order was place with order Id 7305928 via magicpin application and payment of INR 944 was diducted from accoun but nither the food got deliver nor the amount refunded. What kind of service are you doing. Is this the way are you fooling people and looting us for your own pocket filling?...

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I ordered a dish and failed to pick up a call from the delivery person, they are not even refunding the food charge neither did they send the food again! Atleast minus the service charge and send back the amount. This isn't fair....

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Address: Belthra road ballia uttar pradesh

Website: www.magicpin.in

The payment has been debited from my card and I waited for 24 hours but didn’t the cashback or the voucher code kindly loom into it and take action against it...

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Dt: 22 July 2021
Ph.No: [protected]

I tried to place an order in magicpin and did the payment which was not successful. The amount got debited from my account. I've waited for 24hrs but didn't get any message of refund.
I am sharing the transaction details.

Transaction ID: TXN[protected]
Customer ref.ID:[protected]...

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Address: c 2 1st floor room.no 22 satyavijay society, jangal mangal rd bhandup west

The delivery partner cancelled the order by himself and also was talking too rudely. Called the customer care were of no use. Nor the money is refunded neither we got the food. Please work on this ASAP before we had to raise this to consumer court. My dad works for government won't take time to shut you off....

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Address: Uttam nager

Website: Magic pin

Dear Sir / Madam,

I have ordered from Donut bakery Cafe but Vender cancelled my order and I get message from bank that money deducted from my account. nor I didn't get the money refunded. Please check the shop owner he said, he has money in his wallet. Magic pin is denying to send it back to us. Please get us our money refunded as soon as possible....

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Address: His location fluctuates

Srishit Ordered from Discovery wines on number DIWAKAR PANDEY-[protected]. He asked to transfer Rs. 790.

Srishit gpay wasnt working so shed asked me to pay. Below are transaction details and screenshot attached-
HDFC Bank Rs 790.00 debited from a/c 8991 on 29-06-21 to VPA [protected]paytm(UPI Ref No[protected].

Then, DIWAKAR PANDEY called back multiple times to create pressure that bill cant be generated,...

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The company of magicpin, has made me picture of the account made there visible to everybody on the social platform of google which i have not given my consent to ... kindly fix this problem and get my picture out of googel...

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Address: Kothrud

Website: Magicpin

Hi, i bought a bigbasket voucher on 9 june 2021 of Rs. 2595having code [protected] thru magicpin. Payment for the voucher is done thru google pay of Rs. 2465.25. When i tried to redeem it, it gave error and when i checked in magicpin it shows that the voucher has been used.
I contacted woohoo helpline mentioned on voucher they said i need to send an email. Then i emailed to them about the issue on 10 June 2021 they replied to...

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Address: Gurgoen iffco chowk

I bymistke orderd something form magicpin yesterday after 1 min i said i cancel the orderd and refund my money back in my wallet they showed me the option but that’s not clicking up and now they said we had delivered your order but i didn’t got the refund and food.
Delivery boy did not return food to the restaurant ....

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My images from Magicpin even after having the privacy setting as "only me" are posted on google image search. This is a breach of confidentiality.
Please resolve this issue.
Name- Hemanya Chandhok...

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Placed an order and made the payment but order was cancelled and the payment is not refunded....

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I have purchased gift voucher from magicpin on 7th june and just after purchasing when i am trying to redeem it they are showing " This card belonging to a wallet and direct transaction are not allowed....

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Address: Freshlymart,wedding mall,sharda niketan pitampura,opp. To crescent public school new delhi - 110034

Hi m seijal, i have a supermart in pitampura named freshlymart, its listed on majicpin.we have account manager too mr amrendra.in jan 2021 without asking majicpin has put 25% discount on our store with asking no confirmation in written, call, mail or verbal, which put me into losses because all the items sold were ghee, oils which generally have only 2-5% margins.i got to know about this fraud just a week ago when i was reconcilling my account...

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Address: C-178 budh vihar tajpur pahari BADARPUR

I am buying voucher from magicpin grofers 1500 rpuees but voucher allready used I am trying allready 10 times but voucher is allready used plz.. resolved the issue I trying contact you but your any no...not found plz.. resolved the issue...

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Address: Plot - 379 & 380, Sector - 29 Gurugram Gurgaon District Haryana India - 122001

I was trying to buy shoppers stop voucher of 4000 rs from this merchant called Magicpin the amount has been deducted from my account and the status of the transaction in my account shows that transaction was successful to the beneficiary account linked to the following UPI- paytm[protected]@paytm. for which I have a proof also and all details as well.

The irony is that when I contact the Magicpin for the refund they do clear...

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Address: Kafe Mozik Restaurant, 6 ballygunge circular Rd.

Last 4month we follow up your Representative Mr, Kunal & Ravi but they are not responding, we are to much puzzled about your service .
currently we are running Kafe Moizak restaurant and we want you as a Online business partner.

As we already complain to change our Menu & the name of Restaurant which is " Kafe Moizak " instated of "Cafe de moizak " pls take action accordingly on a priority basis...

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Address: Sector 9

One of your Merchant L1 had asked me to deposit Rs 6600 and 13000 for liquor supplies (home delivery)they neither send me the Bottle nor my money back ...and abused with me as well and threatened me too..I will complaint on diffrent platforms .....

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Address: Mumbai

Home delivery available wine shop available contact number 24 hours open call me [protected]...

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