Marrow Complaints & Reviews

I am plan b marrow user since 2019 February my account has suspended i am only 1 user of my plan I hv not ignore terms nd conditions of marrow plz unblock my account. Thks

I am a Marrow pro user since october 2021. Today my Marrow account got suspended . It says that I have been sharing my Marrow account. I used to login in my own different device but I have never shared with anyone . I have one and a half years more for the subscription to end . The Marrow legal team is not replying for this issue . I have messaged them regarding this multiple times but I have not received any valid replies . Kindly do the required at the earliest because I have no other options to prepare for the exam and there is one and a half year of subscription pending.

I took a study loan to pursue my graduation, somehow I convinced my parents to pay a hefty amount 45000 for marrow subscription to prepare for neet-pg, but my marrow account is blocked, and they r asking to buy marrow plan c again, it is presenting a very grim scenario in front of me. My account was logged in my second device, they suspended my account, and not getting any help from support as well as legal team, please look into the matter and try to resolve as soon as possible, I will be Very thankful to you for this act of kindness

I have been using since more than 2 years ... My account has been blocked due to simultaneous access but i didn't share my details with anyone . I had borrowed a device and used my account in the new device . I have submitted all my details and sent a written letter that i shall not share my account with anyone. Kindly unblock my account ... I m feeling very helpless. I have already invested all my savings in marrow, i can not buy a new subscription....

Hi, I am Bhupane Dadwal. My marrow account has been suspended within just 10 minutes of purchasing. It happened when I tried to log in on my other device. I have submitted an email to the legal team.

Account blocked due to more than one user access
I explained the reason and gave written undertaking
But they want other perosn to purchase who already took plan b
Please help me out...

I was having my marrow account logged in my own iphone nd ipad but the marrow account has been suspended by the legal authority of the marrow team.i am preparing for the mci exam nd this is the only source of mine.i also contacted with the marrow legal authority nd give them the reason nd in response to them they give me 2 conditions which i have to fullfill. One of the conditions they give me was the written consent that this will never...

Marrow suspended my account and not replying to my email. Paid for 12 months.

Have been using this app continuosly since December 2019. Recently renewed it a month back for another 6 months. Got a message today saying my account is permanently suspended.

I have never taken a screenshot, recorded a video, shared my account, used a rooted/jailbroken/emulator device. I have cleared things up in the past with the support team as well.

I am using my real name in the app, and have provided a...

I was having my marrow account loggedin in my own iphone nd ipad but the marrow account has been suspended by the legal authority of the marrow team.i am preparing for the neetpg exam nd this is the only source of mine.i also contacted with the marrowmed legal authorty nd give them the reason nd in response to them they give me 2 conditions which i have to fullfill. One of the conditions they give me was the written consent that this will...

My marrow account ashka.[protected]@gmail.com has been suspended and it has been more than 10 days and the marrow legal team has not yet replied to my mails.As I have already mentioned in my mail that my sister had bought the Marrow pro plan for 1 year and meanwhile as she got admission in PG, I used her account.And as we both are living in the same house we didn't buy a new pro plan.We can't afford it.So, i renewed my sister's account and I'm...

My marrow account has been blocked suddenly. I was using the account in my mobile phone only for the last days. I didn't login from any other device during the last days. Suddenly tge blocked my account permanently. I didn't violate any rules, didn't try to take screenshot or shared my login credentials. marrow app was solely used by me only.

I had recently subscribed to the marrow plan C for 1 year, a few days back on 21st June 2022. I log in marrow in my new phone and it shows a notification of suspension. Even I didn't do any violent activity. I have been using marrow since 2 years and I had great experience with it. I have full faith in this and I have never faced this kind of problem before. I applied for appeal on [protected]@marrowmed.com but i didn't get any reply or any action from marrow as i can't wait that long so please help me and unblock my account. For we students who are preparing for competitive exams, this is a very important time, so I hope you understand my problem and don't let me waste my precious time in waiting for the marrow because this is the only source where I completely dependent. So please unlock my account as soon as possible. thank you, i am waiting for your good action regarding my concern.

Marrow blocked my account since it was opened on two devices simultaneously, but thing is I opened one in mobile other in my tablet. coz of this now asked for written agreement which i provided and email id o[censored]ser they think I m sharing my acc with, bt thing is it's only me why I have to buy new plan of 12months which is not acceptable coz my 8 months are already remaining on app. this is just misunderstanding
[protected] is no. That i have sign up with please resume it

No response from marrow.
I have sent them many emails but they are not responding
By mistake I login to two different devices simultaneously at once. Resulting that my marrow account has been suspended.

As my login email [protected]@gmail.com is not working. I emailed them through [protected]@gmail.com

Could you please resolve this suspension.

[protected] is no. That i have sign up with please resume my marrow account
My older email address [protected]@gmail.com have been changed
I already paid for plan c

Hello
My name is Dr sandeep pelluru
Mail I'd : [protected]@gmail.com
Toady when i am trying to login into my account I have seen a message showing your account got suspended and I don't know why it happened yesterday only I upgraded to plan c from plan B and it asked me to verify kyc details so I uploaded my passport details and it showed kyc and verification
I am using samsung s8 tab and iPhone
I am already...

I have purchased my marrow plan c of 24 months on 12 july and now the account got blocked saying that I have shared my account with some one else which I have not. I have not violated any rule of marrow even after this they are suspending the account which obviously not fair.
Already it is very expensive. And they have suspended the account.
This is not fair because everyone can not afford marrow.

While browsing and getting to understand marrow i was attempting to see if i had to purchase what all formus would be available. This caused call from marrow representative who informed me buy quickly else 10k would increase in 30min. From there on i could not understand things in hurry. In that hurry i could not understand which plan to take and took the plan c in hurry. I think for the time hurry, i stopped thinking properly and took the decision in haste.
The prices never hiked in it was all ways of getting me to act quickly and irrationally.

Now i regert taking the app with such a bad temperament. I am devasted and very much in agony in my clear my i would have taken plan b.
This is adding lot of mental burden and despir.

I request marrow to give me a chance to buy what i want at my pace.
I wish marrow could give me one chance so that I don't have to end up with something i took in hurry.

I am a plan c user.
My account got suspend as I was unaware emulators aren't supposed to be used.
Emailed the legal team, answered the questions they asked. Been 2 days, I needed to know how much time it takes to get it unblocked.

I have been a user of marrow since the last 3 years. On 20/07/2022 my phone with which I usually access marrow hanged and I tried opening through my laptop but my account got suspended. I have never breached any privacy policy of marrow. The account is used only by me, I have never even attempted to take a screenshot or did any screen recording. I have to give my AIIMS entrance in a very short span therefore I need to access my account. I have tried contacting their customer care but in vain.

I am a marrow plan c user. I got a laptop today with the Android software installed in it. I tried to open the marrow account but before even getting logged in it showed that my account has been suspended. I raised a complaint and requested them to unblock it. They mailed asking for the details of my mobile and laptop brand and also if I am the only user of my account. I clarified that I have not shared my account details with anyone and have been repeatedly mailing them requesting to unblock my account as I have only few months to prepare for the exams. They have not responded after that. Their forum will be open only till 7pm so they won't be responding today anymore but I am afraid if they will delay it a lot. Kindly help me get my account unblocked at the earliest.

Sir
I am a marrow pro user plan c, i had changed the name of my account and then the marrow had suspended my account saying the violation of terms and not replying to any mails

I am a Marrow plan C user. I have marrow open in two phones of mine because one of them was in repair previously. Today while I was studying from it, unknown to me my younger brother who was using my phone, opened a video on it. I realised it when a message popped on my phone that videos were playing on two devices and the moment I rushed to find the cause, they had suspended it. I have never shared my account with anyone and never will....

I'm a marrow c plan user... And I have logged into my friends phone as my mobile was charging. They have blocked my account. I have requested many times about this... And they said that they would unblock if I do as they say... They are changing negotiation terms for each and every time they send an email... It's been going on for 3 days... I'm very vexed about this. My bothering my mental health alot... Kindly look into this..

My marrow account got suspended today. I'm a qbank+test series user. Never violated any terms. Only times i took screenshot of some questions from qbank. I've bought the subscription last month for a year and still 11months are remaining. Idk what to do i already spent my savings on it.. I already emailed them and hoping they reinstate the account. Please help if anyone facing similar issue.

I purchased marrow on 15th July Plan C.
A payment of 31, 500 was made by my colleague since I did not had sufficient money and my previous plan was expiring on 16th July. So my colleague made the payment. But he uploaded his documents for verification and the account has my name and contact number. I've emailed to legal marrowmed but they have not responded. Not even a single response. I'm the only user and my time is running out. Please help.

I took marrow plan C yesterday and the same night my account got blocked. i tried to mail the legal team and awaiting for their reply. please help and unblock my account marrow team.

I have purchased my marrow plan c on 11july and by mistake I uploaded the wrong Aadhar card and my account has been blocked and now the legal team is saying that I have shared my account with some one else which I have not and I need to give a new email I’d of the person with whom I have shared my account and need to buy new plan c for 12 month I recently brought my plan how can I buy a new one

Marrow blocked my account since it was opened on two devices simultaneously, but thing is I opened one in mobile other in my tablet. coz of this they suspended my acc. saying I share my account details. now they asked for written agreement and email id o[censored]ser they think I m sharing my acc with, bt thing is it's only me 😭 they r saying to recover my account back, I have to buy new plan of 12months which is not acceptable coz my 6 months are already remaining on app. this is just misunderstanding on their behalf n not giving access to my account. I can't afford new subscription now