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Micromax Informatics Complaints & Reviews

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1.8
Updated: Mar 1, 2023
Complaints 10142
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3252
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6890
So far, so good. Micromax Informatics is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Micromax Informatics will keep up the work and continue to help more customers with their concerns even better 🀝
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Micromax in Note 1 Motherboard short circuit & Warranty claim
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Misbehave and unnecessary amount charge

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Mobile not returned after more than 9 months
Mobile imei no. not registered in company's record
Mobile model: micromax canvas spark q380 8gb rom black.

Micromax Informatics reviews & complaints page 11

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N
navdepp
from Mumbai, Maharashtra
Jan 14, 2019
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proper support not being given to service centre

Address: Mumbai City, Maharashtra, 400037

My name is navdeep duhan and ph. No. [protected] (Email-id [protected]@gmail.com). I own a micromax canvas laptab lt 666 and on 7th of december 2018, i had its motherboard changed due to some issues. Upon changing of the motherboard, the windows operating system that was installed was unresponsive, constantly showing the not responding sign on the top of every program and the operating system eventually crashed in 15 days time. Also it did not...
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H
himanshu k
from Unnao, Uttar Pradesh
Jan 12, 2019
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system updating error

Address: 229305

Sir i am using micromax bolt selfie q424 and it is working in best conditions but it does not supports volte calling feature do i was unhappy with it but a system update came on this phone in that update volte support is integrated so i downloaded that update and when it started booting my phone sytem update goes about 10 percent and stopped and when it turned on it tells that system update error....
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R
racash
from Bhusawal, Maharashtra
Jan 12, 2019
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led tv replacement

Address: Thane, Maharashtra, 401208

I had purchased a full hd tv from snapdeal on 23rd feb 2016 modal number -32c6150 full hd with 1+2yr warranty but suddenly the display of it had disappeared. I had complained in micromax care on 6th july 2018. After 15 days the t. V was repaired. After few days again the same backlight problem was detucted i. E on 11th august 2018. I had complained to micromax customer care on 13thaugust 2018 but still the television is not yet repaired....
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Karnjeet Kumar
from Allahabad, Uttar Pradesh
Jan 10, 2019
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wrong billing & poor service at gorakhpur micromax care

Address: Gorakhpur, Uttar Pradesh

My handest micromax e453, has slow charging problem, i went to micromax care(new global media) gorakhpur for repairing, they message me jobsheet no[protected]R, bill370 for this.but i went to collect my handset, they charge, 1520rs on manual biil for this, my handset has still same problem.my problem is not resolved.when i told them for repair again, my problem is not solve, then they misbehave with me...
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P
prati24
from Gurgaon, Haryana
Dec 31, 2018
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my phone micromax canvas 6

Address: 110076

I purchased my micromax canvas 6 on 6april 2018 via flipkart and since then the phone had lot of problems. Mother board replaced once and again i had the same problem for which they submitted my phone and promised to refund a brand new phone at lajpat nagar service station with customer job sheet numver[protected] my phone is under warranty. But inspite of almost a month wait they returned a scratched old used phone which i refused...
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A
Anoop Kk
from Vellore, Tamil Nadu
Dec 26, 2018
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no proper response from micromax regarding a led tv replacement under warranty

Address: Kannur, Kerala, 670141

Topic - escalation on micromax led tv service.
Good day.

Need your help to pass this case to a relent escalation team, as not getting a proper support from micromax service center.

Issue : i have purchased microvax 40inch led tv on 2018 jan 21st and it was triggered an issue with led panel after 5 month of purchasing. But even i have confident on the service part of micromax and opened a ticket for replacing...
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Parthasarathy Rao
from Mangalore, Karnataka
Dec 24, 2018
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handset bharat 5 pro

Address: Dakshina Kannada, Karnataka, 575015

I have purchased micromax bharath5 pro mobile in the month of october 2018 and in the month of december its touch screen had problem. It started misbehaving. I thought there might be any hacker app got installed and that may be the reason. Did a factory reset and the problem still exists. Then i took the mobile to authorised service center in mangalore.

The service center people did not have courtesy to talk to me about 20...
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A
Ayush Chaurasia
from Delhi, Delhi
Dec 21, 2018
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led tv 32" ( service center not repair & return let tv till now from 21-11-2018 to 21-12-2108)

Address: New Delhi, Delhi, 110006

Dear sir,

My micromax led tv 32" are under warranty period, it's display was not working properly, due to this, I send it to service center for repair,
Person of service center come at home on[protected] for pick tv for repair and ask us to return tv after repairing you 10-12 days but now it's[protected] it means around 1 month was pass but now reply or return till now .
When I am calling service center they...
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9
9557610558
from Bhongaon, Uttar Pradesh
Dec 20, 2018
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bharat 1 mobile v409 me whatsapp not working

Address: Ghaziabad, Uttar Pradesh

Bharat 1 mobile v409 ek month me 4 baar service centre gya lekin what's aap na chala mother board bhi change kr diya lekin what's app na chala isi ko khte h micromax koi solutions nhi customer k paise bhi luto or pagal bhi bnao. Is mobile ko recall kyo nhi krte ho market se. Mujhe ya to dosra mobile do otherwise me case krunga. 1 bhi din mobile me what's app nhi chala download bhi nhi ho reha. Care wala khta h iska software he nhi h. Pls...
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A
Aabhas Verma
from Gurgaon, Haryana
Dec 19, 2018
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promised android update in micromax canvas infinity

At the launch event you promised that all micromax canvas infinity series will get upgraded to android 8. And no updates for android has been given yet. I bought this product because of the promised android update. That's not good for your company's reputation. Please give the android update. Also the battery drain is very much high in the handset....
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S
sans1246
from Hyderabad, Telangana
Dec 18, 2018
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service complaint - within warranty

Address: 500035
Website: micromaxinfo.com

I have followed up multiple times with micromax to get my tv repaired or replace as it is within warranty, they are simply responding wait wait, but no action taken until now. It's such worst and waste service. Who lives without t. V for more than a week in these days. Don't believe in micromax products, warranty and services or promises. Such a worst company. Hope atleast this way my issue gets resolved at earliest and will be able to watch...
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T
Tabish Siddiqui Prism
from Gurgaon, Haryana
Dec 14, 2018
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company not providing relevant answer

Address: New Delhi, Delhi
Website: info@micromaxinfo.com

Hi i am a customer of micromax. I purchased an led tv 32 inch of micromax on 04/02/2018. On 4/dec/2018 it stopped working but it is under warranty as it is in 3 years warranty. I called to the customer care for the help they sent me the technician to my home he said the card is damaged. Sine than to till neither he respond my phone nor the customer care is responding they are very rude on call, i asked them to transfer my call to senior so...
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R
ranjan1079
from Delhi, Delhi
Dec 10, 2018
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regarding non- compliance of led monitor(21.5") since 09/18.

Address: Bokaro, Jharkhand, 827004

I bought a Micromax 2105 inch full HD LED Blacklit IPS panel Monitor( model no.- MM215BHDM1) on 16/05/2018. The monitor stopped working in the end of August, 2018. I complained online in 1st week of september and service center person visited my place and after inspecting it declared that it's mother board is defective and as it was under warranty, I was assured of changing the defective part. But in 10/18, I was told that, "my complain was...
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Rajesh Teegi Reddy
from Hyderabad, Telangana
Dec 10, 2018
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micromax led 50inch tv

Address: East Godavari, Andhra Pradesh, 533341

Dear micromax team,

I have brought below product from amazon, recently i got an issue with the below product when i am watching the tv it got suddenly black spot on the corner and screen started flickering.
Then i approached the service center and he visited the site, he just saw and taken some pictures and then went away. There after i got the call and there are closing my ticket as it is physically damaged.
br...
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R
Raamjee
from Talcher, Odisha
Dec 10, 2018
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led 32 inch tv shutdown automatically

Address: Jagatsinghpur, Odisha, 754142
Website: Online

Led tv 32 inch purchase on 25-11-18 but i have seen one major problem that tv shutdown automatically after running around 5 hours. A already discussed to customer care executive they are also assuring me that wii solve very soon but till not solve.

Therefore i request to you kindly consider my case and it's solve as soon as possible please.

Regards
Rama swain
Mob: [protected]...
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Y
yash parikh
from Yaval, Maharashtra
Dec 7, 2018
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micromax canvas unite q465 pro

Address: Vadodara, Gujarat, 390019

Hi.
I have bought a micromax canvas unite 4 pro mobile in march 2017.
According to your warranty terms and condition, it is company duty to provide free software service till one year.
In one year or 12 months from date of purchasing mobile, till one complete year there was a software problem in my mobile and i have to go to your customer service center for twice or thrice per month. So is it my mistake to buy a micromax...
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S
sovandas
from Mumbai, Maharashtra
Dec 7, 2018
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refuse to give service

Address: Mumbai City, Maharashtra, 400701

I have bought a laptop micromax l1160 on 10/10/2018 with order number[protected] from amazon, within 2 months it has lan problem/keyboard issue/chipset issue / and some day before its formatted automatically and did not woke up, i have visited service centre at jp service vashi, navi mumba, maharshtra, given the original bill they refure to give service asking for some kind of c sticker that had in the packing box, but due to no...
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S
Sarthak_M
from Bengaluru, Karnataka
Dec 7, 2018
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micromax canvas knight a350

Address: 560067

My mobile was having a problem after switching on.
Only a message was displayed mentioning "encryption unsuccessful".
I contacted micromac customer care, as per their instruction, i went to the below mentioned address:

"shop no 06, 1st floor, sigma arcade, hal old airport rd, marathahalli, bengaluru, karnataka 560037"

At first the mechanic was hesitating to give me the serice card, later he gave.br...
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R
Rudraksh Goyal
from Bareilly, Uttar Pradesh
Nov 28, 2018
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micromax q3 ezpad

β€” the email application asks to be β€” downloaded, when pressed yes, it β€” shows sim1 or sim2 option (Since β€” my internet works on sim1 so i choose β€” sim1) then it asks data account (Gsm β€” data or gprs). On choosing gprs, i β€” select airtel live! Or airtel_mms but it β€” displays "dns error" everytime i do this. β€”...
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M
manmaths
from Bhawanipatna, Odisha
Nov 27, 2018
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bharat 1 v409: can't update system, can't use whatsapp, battery drains fast, and hotspot problem

Address: 760007

Just four days i purchased a micromax bharat 1 v409 feature phone. It has multiple problems such as:
#1 it doesn't update the system os.
#2 it can't run whatsapp. On running whatsapp it asks to update the app but nothing works from them the downloaded app doesn't install.
#3 even long after the connected devices are disconnected the hotspot stays active. It should have disabled after a few minutes of staying idle.br...
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