Airtel Complaints & Reviews

No Signal
There is no signal in my TV set (Error Code-B001). It's been the case from last 6 days.
When contacted CC, they give a complaint no.26132793, an acknowledgement mail and the airtel's local office contact no.Contacting the local office..no one ever attended the problem.

Is there any one to resolve this & help me out of this trauma.

Sandesh Naik
Customer Id-[protected].
[Complaint comments]

Dear All,

I am also facing the same problem as many others AIRTEL pre-paid mobile users. I have using the connection for a long time but surprisingly without informing anything to me or sending any communication to me, my connection has been de-activated.
I have logged a complaint with Airetl support and i got a message that my query will be addressed in 24 hrs but it is almost a week. I have not received any information on this.

Request reference number - PR[protected]

Till now i had very good impression about the service provider but looks like service lecvel is reducing everyday.

Regards
Satya

Hi
I m Murtuza, My mobile No is [protected]
Sir, I often call to airtel care but I never got satisfactory reply. I think airtel care officers are not botherd to help customers. They are just enjoying at care centre. My findings through conversation with airtel care are that airtel care executives are lazy, stupid, non cooperative, and having lack of proper information. I appriciate airtel for its service and rents but I really want to abuse airtel care executives. Think over it that airtel service is good but people are not getting proper informations from call centre, then what is use of good service if custmoers can not use it properly. If I were director of airtel then all airtel care executives would have been suspended. I have decided that I will report the matter to airtel HIGHER AUTHORITIES if the same is going on. AIRTEL is not paying them for non cooperation with custmers.And they should know it all payments are adjusted through customers.U should know it why I m frusted on care centre because I had called airtel care many times. I have first reliance network but for better servce i have teleport my number to airtel 07 months back.
It took me a great pain to this task and at last is was done and i become a customer of airtel but since that time till today my sms incoming and outgoing is barred and i am really not listened by any one at the company since last six months. pls help me out sir.
thanks Sir

Airtel TV will stop airing sports channels (Economy sports pack) such as ESPN, Star sports & Start cricket. I have already paid for the whole month (which starts from 8th) & now got the SMS that ESPN & Star cricket will be suspended on 30 Nov 2012.
I really feel cheated how can they stop my services while i have paid it in advance? In consolation they are giving Sony Six & some other channel which i have not even heard the name.
I have called the customer care & spoken to some senior person that how can he justify this? He was answer less.
This is really shameful ........... & I am thinking to move to the consumer court & requesting all others who are facing the same issue to file the case against the fraud of this company .... Shame on Airtel.


Sachin Bhardwaj
[protected]
Customer ID no: [protected]

hi sir i have airtel pirpaid number [protected] call detail incoming and outgoing detail nov 12,13date2012 please sir send my email [protected]@ymail.com

T.Thiyagarajan
4/3,Shenbagam road,
Nalloor, K.K.-629704
Ph:[protected]
Respected sir,
Myself Thiyagarajan T working as a lecturer, I am using airtel postpaid connection No:[protected] for more than 7month they charge more than 100rs unnecessarly so decided to change my airtel postpaid connection to airtel prepaid in my nearest airtel postpaid outlet INIYATEL, No-288/1, W.C.C.Road, Opp.Hotal Vijeyatha, Nagercoil-629001.Ph:[protected],E-mail:[protected]@airtel.in, On 14th Nov 2012 They told the net work will be cut within 24 hours after that you put the prepaid sim(given by them) it will be working, And i got a conformation SMS from Airtel ie, Postpaid to prepaid conversion of your airtel mobile no.[protected] has been registered with us via ref.no.1130350. And my network also cut. But still now my Both have no net work,my no is not working And i contact customer care more than 7 times they told within 2 hours it will be cleared, then said 24 hours, after said 3days and so.. And i loss so many my offical work and i loss more than 20,000rs due to dis-connect of my network.I request you to take necessary step to solve my problem.As soon as possible.
Thankingyou
Regards-T.Thiyagarajan

I had requested for my number to be ported to Airtel from Aircel- no. [protected] on 09 Nov 2012 and got a porting code DR815687. I was contacted by a calling agent from Aircel also whom I told in no uncertain terms that I want to be ported out from Aircel. Still, my number has not been ported out from Aircel to Airtel so far.
Plz look into this matter as this is not the first time that this has happened. In fact I have been trying to do this switch since past one month ans had generated three Porting codes to no avail.

Thanking you in anticipation,


Mukesh Kumar,
Mobile no. [protected]
Alternate no.[protected]

Myself Sujit J Balekar, Financial Technologies. My 3G airtel no. is [protected], Relationship no.[protected]. I had log a call on 3 Nov. 2012 to terminate my airtel 3G connection .My case ID is 46848343 but still no any response received from your customer care. I had visited several times to airtel gallery to disconnect my 3G connection but they are also not capable to close the issue.

They are just forwarding mail to related authority, that’s all.This is all rubbish thinghappening to close the connection. I had also paid my last month due, but they are still generating bill . I don’t want to get any more bill for the period of this month as I log complaint before the next bill period.



Before that I had launch complaint regarding bad signal of 3G services at my place (Naigaon, Dadar (e) ). But not solution provided by customer care. At last I decided to terminate the connection.

I had requested for "broadband connection shift" to my new house, for which I got the info from Airtel saying "there is no provision for shift, so they will have to disconnect", and its successfully disconnected.
There were lots of calls from Airtel, and I was even told that there is no due amount that I will have to pay, after 3 months, now they come back to me and say there is a months rental balance from my end....

And they ask for some reference number, is it my problem....!!!!

Why cant Airtel provide right information?? different Airtel engineers/cust support engg will give different information.
Dont we have any work other than wasting time in such nonsense?

I have asked several times, if there is any due amount and have got confirmation for "NO DUES"....
Check things at right time, and give customers right information....

I have been paying my rental at right time, and have been airtel customer for a long time, not just broadband, but DTH and also mobile...., this kind of annoying stuff does irritate....

-Rashmi

Hi,

I gave a request on the 29th of October for a Relocation, Till date i am still waiting for a connection and now let me give you a background of it:

- Requested for relocation on 29th of October,
- for almost 10 days no one cared that they have a ticket to close for my request,
- called them again and they again said within 3 days, i will get the connection,
- Someone called and said no slots available as the box of 20 slot is now full so they can't give me the connection,
- I was told to call Customer care and disconnected which i did,
- next day, i get a call from retention team and said yes, we can give him the connection,
- again, the next day, Airtel escalation team called and said that the retention team has provided me wrong info and i can't have the connection,
- Today again, retention team calls again and says they can provide me the connection.

WHO THE HELL SHOULD I GO TO AND GET A CONFIRMATION THAT I CAN GET A CONNECTION?! I was using Airtel for almost 6 years now. I am SO SICK and TIRED of this bouncing around.

I feel like putting a legal case for all the mental harassment that i have gone through. Is there a Law in India where i can really put a case on them for playing with me like this??

ALL I WANT IS a SIMPLE INTERNET CONNECTION FROM AIRTEL!!!!!!!!!!!

If you guys are listening then I want a call from Higher Management who can solve my Issue and NOT give me assurance!...I might put this on every consumer complaint website till it reaches the newspaper and then the Airtel CEO gets to read about this and then know on how their PROFIT margin has come down.

some reference number:
21856730
24015074
[protected]
24710218
24820474
24887820

my airtel number - [protected] (check my details to get my cell number to call me back).

Hi,

I would like to inform you that I am getting regular miss calls from the phone number: [protected]. And when I am calling back he does not accept that he is giving missed calls. This is happening since last 5-6 months. Please lodge a complaint against this number and kindly share who is this person before block this number. My mobile no is as under.
Thanks a lot.


Regards,
Kalpesh Nikam
[protected]
Pune, Maharashtra.

My mobile no. is [protected]. I don't want any sms pack I had recharged to talk & they had renewed it for sms.I called customer care & they are not helping me for the same & I had not activated manually then also they have renewed it. I want my money back of Rs.24. Please kindly look into the matter & do the needful & I had not send a single sms U can just deactivate & kindly refund my money.

Regards,
Varun Mishra

I Dr. Manish C. Paranjape Mobile No.- [protected]

As per my complaint dated 10 November 2012. I have been waiting for my amount to be refunded but it seems similar to the "waiting on-line " for the response from the customer service, except for the " Common Response " posted on my complaint by Bharati Airtel. I have neither subscribed for any 3G Data Plan nor wish to subscribe in the near future. Bharati Airtel has taken advantage of my balance that was Rs500+ and i fear they might automatically bill me.

I also want to know that whether the consumer has a right to claim damage/charges for the Professional Loss (Network Failure/No Service leading to zero communication with my patients) and Mental Harassment caused for the same.

Please look into the matter and suggest me further action that can be initiated and also any help from the Forum for further action.

I was using my number [protected] more than 4.5years in Airtel, In the month of June'12 I ported my number into Tata Docomo but I was not satisfied with the network connectivity of Tata Docomo, After using it for 90 days I ported my number back to Airtel and it was activated on 19th of Oct'12 since then till 14th Nov'12 Airtel disconnected my number 4 times just for the address verification rejection.Now they are demanding to me to make the approx amount showing on my outstanding to get the same number and that they are not even confirming that I will get the same number again because of which I am loosing all my important contacts as I have only one number as my contact.I also submitted my Rental Agreement & Current bill two time at airtel relationship centers but after that also no response from them. I can take a new connection available in the market why will I make the payment if Airtel is not activating the number without any future problem.

Hi Sir,

I am salini my airtel postpaid no is :[protected],I activated 2g internet pack sep month,but one day itself the bill ammount went 7000 ,next day i asked customer care but they didn't give proper details,they not even alert me when my dynamic credit limit crosses1000 ruppee .At the end of the month my outstanding bill for internet usage shows 7000 for one day usage.next month they closed my connection without prior information.But Even after they closed my connection i paid my bill Rs.1000 that month.Airtel guy called me and i asked the details why for one day internet usage went so high ,she didn't give the proper details.after that she called all those my friends in recent call list and spoke with unwanted words about me and she scolded me lot with bad words.she used words like fraud,cheater.......

I have raised a complaint to Airtel Broadband Services Complaint No:[protected] dated 14-11-12. The complaint was regarding the DSL connection which is not working since 11th Nov 2012.
I have called around 7 times in 8 days regarding this issue. But every time i call i get a different reason regarding why service is not available.
Customer support is taking my complaint for granted and not at all resolving issue. Every day after i raise concern i get a call from back hand team that your issue will be resolved by EOD. I am not able to understand which EOD they are talking about. Airtel broadband is the worst service provider that i have used so far. They don't care about customer satisfaction. Really this low standard and cheap tactic of making fool of customer is not expected of a brand like Airtel. I will never like to opt for this service in future.
Please help me resolve this issue asap.

Sir
I wish to say that on 8-11-12 i get a mesage from Airtel that on recharge of Rs 44 i get 100 STD min and extra 20 STD Min.BUt when i recharge my mobile no. with Rs. 44 i get nothing but after recharge i got message:

Recharge Successfulon[protected] at 12.25 pm,MRP Rs 44.00, Trans ID [protected] Validity 28 days, Benefits 100 STD mins.

When i call to 121 Service centre they didnt give any positive responce and my Customer Call was also barred.And when i complaint to Local Airtel Office they told me to complaint to 121 Customer Care. Please help me. Either refund my money or credit STD min. in my account.

Dear sir
> i had tried online recharge for Rs 149, 149,149,98,25 but it was not
> successful with debiting my bank account However my debited amount has
> not been refunded since 1 week.Therefore i have contacted my bank
> ,they said that contact airtel customer care as the amount has
> already been debited from my account to airtel citi bank account.They didnt refund my amount

My Sister received a fake call on 19-Nocv- 2012 ( 1:30 pm afternoon) from airtel that she has win lottery of Rs. 25 Lakh. in a draw. ans they ask her to call on the number [protected].
When she call on that number they confirm her that they are from airtel and ask her for further processing.

She call me up to check and when i check the number it is pakistani number.

Please check on this fake call.

Regards,

Hi

My Name is Manikandan. N , I applied for broadband connection, i cant get the connection , i paid thousand rupees , airtel send me one cheque for thousand rupees for hdfc account holder, i dont have account in hdfc ,,so i didnt get my money back, so please help me to refund my money,

My Contact no: [protected]

Please Refund My money