Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 8, 2024
Complaints 54545
Resolved
21961
Unresolved
32584
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Airtel reviews & complaints page 2104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mazin.khan12
from Mumbai, Maharashtra
Nov 6, 2012
Resolved
Report
Copy
Resolved

Misuse Of my number

Address: Thane, Maharashtra

Dear Sir/Madam,

My name is Mazin Khan and I am subscriber to Airtel No. [protected]. Some MMS messages have been sent through my number on 5/11/2012 and I have been charged Rs.40/- by the service provider airtel for the same. As I had not used this MMS service i called up Airtel the following day to inquire about the deduction made from my balance. After my interaction with the customer care executives a number of times my deductions...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
srimc57
from Hyderabad, Telangana
Nov 6, 2012
Resolved
Report
Copy
Resolved

Balance deducted without confirmation

Address: Hyderabad, Andhra Pradesh

My balance has been deducted. INR 30 has been deducted from my balance for phone number [protected]. I was browsing internet on my mobile for the URL: m.moneycontrol.com and a flash ad appeared. I believe by mistake the flash ad got clicked and Received a message from AIRTEL that RS 30 has been deducted from my balance for activating Ask an expert.

I immediately canceled the service, However the balance has already been deducted....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
preethibh
from Gurgaon, Haryana
Nov 6, 2012
Resolved
Report
Copy
Resolved

customer service

Address: Haryana

Airtel has the most useless customer service call centres.The executives are semi-literate dimwits who have no intention of providing any kind of service to the customers. They are only interested in ending the call asap. So they just put it on hold for a min of 15/20 mins and eventually the call is dropped. In a span of 4 months I have spoken to umpteen customer service executives to get my internet problem resolved. They are nothing more...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chandan netra
from Sikar, Rajasthan
Nov 6, 2012
Resolved
Report
Copy
Resolved

wrong Deduction of balance

Address: Jodhpur, Rajasthan

Sir,
My customer ID is [protected]. I have recharged my Air-tel Digital TV account after long time on 27 Oct 2130 Hrs by 1100/= for one year. after hour i have registered complaint for not getting any signal. On 28Th Morning I checked all cable connection and got error SM1 and again registered complaint for error satellite migration & received time for engineer visit before 1830 hrs on 28Th Oct. ...
Helpful
Found this helpful?
8 Comments
Report
Copy
K
kuldeept
from Gurgaon, Haryana
Nov 6, 2012
Resolved
Report
Copy
Resolved

Airtel, AMba BPO fraud in Broadband Internet Cable connection

Address: South Delhi, Delhi

Hi,
I am Kuldeep Tyagi. I have applied for Airtel Broadband Internet cable connection at Pocket M, Sarita Vihar, Delhi to a Airtel sales executive ( Rajesh Sharma mobile no.[protected] ) who came to my home and filled a form . I have submitted the required documents: Address proof and Identity proof. He asked me to give Rs. 1000 in advance And promissed me to provide connection as per given time.
I gave him advance 1000 rupees....
Helpful
Found this helpful?
14 Comments
Report
Copy
S
Simmi Rai
from Delhi, Delhi
Nov 6, 2012
Resolved
Report
Copy
Resolved

CHAT_DAILY_DECREAMENT_1.5 Activated

Address: East Delhi, Delhi

Hi,
My airtel mobile no. is [protected].I have never activated AIRTEL FRIENDZ CHAT_DAILY_DECREAMENT_1.5 and even never got any kind of service activation message from the service provider i.e. AIRTEL and today i got a message from AT-AIRINF that "thank you for choosing AIRTEL FRIENDZ CHAT_DAILY_DECREAMENT_1.5on your airtel mobile.You have been charged Rs,1.5 for 1days".Is this a new stunt of generating revenue????? Kindaly...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil B C
from Pune, Maharashtra
Nov 6, 2012
Report
Copy

MMS wrongly activated

Address: Mumbai City, Maharashtra

MMS services were activated on my mobile number without my consent, and I was charged Rs. 99 as a monthly rental. I did not notice the charges until Dec'11 when I randomly checked my bill. So I went back and checked my previous bills and was shocked to find out that I was charged Rs. 99 from April 2010 onwards. I called up their customer care in Dec'11 and asked them to discontinue the MMS service, but they did not do anything...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nishitha16
from Belgaum, Karnataka
Nov 6, 2012
Report
Copy

charging heaps of money for services not downloaded

Address: Bangalore, Karnataka

I have a airtel prepaid connection.
Once in a month, i get a message on my mobile saying you have been charged 20 rupees for some download or some service which i never even heard of. Customer care is very poor and they dont repsond at all. This is happening to everybody i know who have a airtel connection.
Please dont go for airtel mobile connection. I lost quite a bit of money because of this....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anand_boi
from Mumbai, Maharashtra
Nov 6, 2012
Report
Copy

MISLEADING CONSUMERS

Address: Maharashtra

Airtel is displaying Echarge Rs. 24 on site. In this Erecharge customer will get 3000 local + national SMS for validity of 10 days. I recharge for that twice from rechargeitnow.com and from Dealer also on[protected] and[protected] respectively. After recharge I got the message for only 200 SMS and even than I was charged for 1.00 loacl and 1.50 for national. Company is cheating the customers by displaying false details.

I...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ashokky
Nov 6, 2012
Report
Copy

plan not switched even after talking to customer care twice

Address: Bangalore, Karnataka

Hi,
I was using a 2 mbps plan with data limit of 15GB but I got switched to 8mbps and 50GB data plan on 22/10/2012. The reference number for the same is 23755062.
But after 15GB download my speed went back to 256kbps then only I knew that the plan was still not switched to new plan. I talked to their customer care and that guy did not give me any complaint number instead said that speed will be good in 4 hours. It did not happen...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
kartiktnj
Nov 6, 2012
Resolved
Report
Copy
Resolved

broadband connection not working

Address: Chennai, Tamil Nadu

Hi,

We have taken a new Airtel internet fixed line broadband a week ago. Internet is not at all working. Tired of contacting the showroom, customer care contact person, but didnt get any response. Do the needfull.We are trying to contact the higher level management for this issue, if we didnt get any response within 2 days.

Mobile no: [protected]
Email: [protected]@gmail.com
Account no: [protected]br...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
satyendranath
from Narsapur, Andhra Pradesh
Nov 6, 2012
Resolved
Report
Copy
Resolved

regarding airtel proof

Address: Hyderabad, Andhra Pradesh

Hi Sir /Madam,

This is satyendra alaparthi. Sir i purchased airtel sim a week back and my number is [protected] and i submitted the proof which is required with full clarity image and my sign tooo but i got a message that submit your proof. i want to know how many proofs i must submit in a week for a new sim and messaging as per govt rule. as i called customer care @ 11:21 am on[protected] and spoke to mr.ramesh and...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Prasad
from Mumbai, Maharashtra
Nov 5, 2012
Report
Copy

unwanted call from pakistan

Address: Patna, Bihar

hello i am sudhir prasad from patna. I have got a call from pakistan from no. [protected] at 06:30 PM 05/11/2012. This is the second call i got from pakistan. I have also contact to airtel to block my ISD calls but they are not doing so. Although other providers do this easily. I am too afraid from this call. please take it seriously . You can contact me on [protected] or [protected]@gmail.com.

I wiil be very very obliged...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pandit_ram
from Bhubaneshwar, Odisha
Nov 5, 2012
Report
Copy

PF withdrawal amount not received as document submitted on last 3 years back

Address: Ganjam, Odisha

Dear Sir,
I was working with Bharti Aitel Services limited ( Inida ). from 30/01/2008 to 05/08/2009 as Sr. Executive under employee code 50704 with PF No HR/GGN/10693/024388 . I submmitted my PF withdraw form in BHUBANESWAR OFFICE in the month of JUNE-10 and the HR submitted to RPFC office on 30th SEP-10 but till date i have not received any amount nor they not give any respond on that .And at the same i have given complain in PF...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amit.arora
Nov 5, 2012
Report
Copy

Extra bill from last 09 months

Address: East Delhi, Delhi

Complainer:

AMIT ARORA
Please Contact me on: [protected]

Complaint Against:

Airtel Mobile Delhi

[protected]@in.airtel.com

Nodal officer,

Appelate Authority

Dear Sir/Madam,

I have taken a new postpaid connection no. [protected] w.e.f. 25th Feb, 2012

As told by Mr. Sachin (Airtel Sales Representative) before taking...
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
S
SHILPA ARORA
from Gurgaon, Haryana
Nov 5, 2012
Report
Copy

GETTING MY MONEY BACK OF Rs 35

Address: New Delhi, Delhi

I have a cell number of Airtel. They are deducting an Amount from my prepaid balance for Value added services i.e.Rojgaar sewa but i dont activate any service like this. I want to complain lots of time on 198 for get my money back of Rs.35 but there is no option for customer exceutive helpline.
Now I need help for the same....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
arcadiansmokerz
from Bengaluru, Karnataka
Nov 5, 2012
Resolved
Report
Copy
Resolved

VAS Services Activated without my knowledge

Address: Hyderabad, Andhra Pradesh

I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 99"

I have not initiated to download any such application/VAS. Kindly deactivate these services and credit the charges back to my account.

This is my second month since am using Airtel. If you can check the records, I have been sending mails to and fro for some or the other...
Helpful
Found this helpful?
4 Comments
Report
Copy
V
vatsala singh
from Mumbai, Maharashtra
Nov 5, 2012
Resolved
Report
Copy
Resolved

POOR SERVICES OF AIRTEL DIGITAL TV COMPLAINT SYSTEM

Address: Mumbai City, Maharashtra

refer to my complaint on 04 Nov 12 regarding Airtel digitel TV. My customer id for digitel tv is [protected]. There is no action being taken on my complaint.
Also the call centre's and its agents response hasbeen very discouraging. I am being given new timings everytime and after that no action is being taken. I even spoke to superiors in call centre but to no avail. Also everytime i call up call centre it waste my time as well...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
karan22222
from Chandigarh, Chandigarh
Nov 5, 2012
Resolved
Report
Copy
Resolved

not changing the plan

Address: Faridabad, Haryana

I have made a request to change in billing plan on dated 16.10.2012 whose request no. is 23456204.On dated 18.11.2012 I got confirmation call that my plan has been changed..But on calling on customer care on dated 5.12.2012,I got reply that plan has not been changed yet and it was applicable as when it will be changed.I want to know my billing cycle starts from 26th every month and till 5 of next month plan has not been changed..wht I will...
Helpful
Found this helpful?
4 Comments
Report
Copy
C
Chirag_360
from Bengaluru, Karnataka
Nov 5, 2012
Resolved
Report
Copy
Resolved

Fraudulent debiting of prepaid balance

Address: Karnataka

Its been over 2 months since Airtel decided to charge me for not using data. I get random server messages every now and then informing of a debit from my prepaid balance. the amount varies from 10p to 1 rupee.

Its a pain to even get through their call centre and and when I did get through, I was put on hold, given random explanation and finally disconnected from the call.

In total they may have deducted 200-300...
Helpful
Found this helpful?
2 Comments
Report
Copy

Related businesses

T24 Mobile
2
(376)
Corporate Incentive Solutions
2.5
(2)
SI Online Technomart
1
(42)