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Updated: Oct 25, 2023
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Motorola Solutions reviews & complaints page 3

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S
sreejithhari1996
Jun 27, 2020
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complaint against vyttila motorola service centre

Address: Kerala,Ernakulam,Vyttila

Hi,

Today i visited vytila motorola service centre and it's giving me hard times.

Door no.30/1191 (A) 121, nedunthallil, malliackal towers

Vytila junction, nh bypass, near woodland showroom

Mob:[protected]

*also attached the challan given from service centre.

I have given my mobile device (Moto e4 plus) for reboot issue. (Repeatedly starting while its...
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D
deepanjan.saha06@gmail.com
from Kolkata, West Bengal
Apr 11, 2020
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repeatedly phone get shut down automatically

I had purchased a moto g6 plus (Indigo black, 6+64 gb) on 6th sep'19, but now a days i fund my mobile got shut down automatically and its happening repeatedly. However i've checked my phone android version is already been updated, but when i am trying to receive any voice and video call from this phone then same thing happening again. Please help me to understand the issue in my device....
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K
keshav gera
Apr 10, 2020
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sim not leaving when insert pin

Address: H no -1274 Parvatiya Colony faridabad 121005

Sim Not leaving when insert Pin as well Voice not received properly...
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J
Jit narayan roy
Mar 6, 2020
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inferior quality of substandard battery provided on 04-03-2020

Address: NEW TECH.AUTHO.LENEVO SERVICE CENTRE,1ST FLOOR SHOP NO-12,EXHIBITION ROAD PATNA MOB-9708039668, Patna, Bihar, 801503

The battery of my cell phone moto g (3rd generation) was replaced at new tech. Authorised service centre, shop no-12 exhibitionroad patna with a cost of rs 2300.00. But its backing of power is very less approx. 4 to 5 hours only, just like my old battery. Please change this battery with new one of good quality.
Thanks with anticipation
Jit narayan roy, flat no-303, om prabhat enclave, near sbi saguna, danapur
Contact...
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R
Riyaz Riyazuddeen K
Feb 4, 2020
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new mobile moto g6 plus 3 months old facing frequent restart

Address: 23/11 elango adigal street, nanganaalur, Chennai, Tamil Nadu, 600061

Sir,

I purchased moto g6 plus 3 months old. I am experiencing problems whenever i make calls. It is getting auto restart while placing calls and when taking any video calls or photos.

I went to chennai tnagar service center where in they initially mentioned mother board problem but later did some software updates twice. However the problem persists. I request you to please take this up seriously and arrange...
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Kriti Kriti
Jan 4, 2020
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bad attitude of customer care agent on resolving issue session

Address: 147003

I'm facing no signal and charging issue with my phone, they say that the phone has liquid damage but there is no such problem as the phone has been used very delicately. The phone is under warranty still they are charging us for damage repair why should i pay without any fault. According to them first they will change my phone's charging point and then they will check sim slot if any problem i will have to pay for that too. I called on customer...
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V
Vaisakh E
from Mumbai, Maharashtra
Nov 29, 2019
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there is damage in my screen after repairing my moto x4 mobile... but the staff in service center reduced to repair it

Address: Technatronics technologies , Ghatkopar, Mumbai, Mumbai City, Maharashtra

I had given my motorola x4 mobile phone to the service center for battery replacement... But after replacement there was a black spot in the display... I have informed to the company staff about the same... And they have refused to repair it. Mobile was dead when i given the mobile for repair... Now they are saying that the black spot was there when i gave them the mobile... But i am completely aware that my mobiles display was in perfect...
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S
samsmichael
Nov 22, 2019
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moto g4 plus issue with charging

Address: 560034

I had given the moto g4 plus for servicing as the charger connecter in the phone has dispalyed. The service center had charged 950 rs and fixed. But when i reached home and charged again, i got the similar issue. Again went to the same service center. They are not agreeing for the one month warranty and was very rude beheviour from them. How can i damage the charging connector inside? That also with in 24 hours. I doubt that the service center...
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I
inderpal2625@gmail.com
from Delhi, Delhi
Nov 19, 2019
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cheating on service center

Address: DARPAN COLOR LAB ,MP BUILDING, Gorakhpur, Uttar Pradesh, 273001

मैंने अपना फ़ोन सर्विस सेंटर पे दिया, उस टाइम फ़ोन मोतो लिख कर रुका hua tha, service center pe mujhe bola gaya ki aap 2 ghante baad akar phone le sakte hain isme software problem hai, then jab maine gaya 3 ghante baad to wo bolte ho raha hai abhi aur time lagega, fr baad me phone ata hai aur bolte hain, ki apka phone dead hogaya hai,
ab...
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R
Rubinivinay
from Delhi, Delhi
Nov 13, 2019
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moto g8 plus mobile

I am totally not satisfied with the battery service and phone clarity of moto g8 plus. Its only fifteen days i bought this mobile and i am running behind flipkart and motorola service for solution. My 13 k rupees is being wasted on this mobile. Please refund my amount. Phone is always hot and phone clarity is very very low as compared to other mobiles. Motorola service people are telling mobiles bought at low rates will be like this only....
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A
Anuj003
from Chennai, Tamil Nadu
Nov 5, 2019
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fraud in display service of moto x style

Address: Digitel Communication Service, Add: No.6, 1st Floor, Raja Bhadher Street, Pondy Bazaar, T. Nagar, Chennai- 600017, Tamilnadu, India, 600036

This complaint is regarding the service fraud on the Lenovo service centers supporting the Motorola Mobile Handset services. I have given my New moto X style phone for servicing to the authorized service center of Lenovo (Name: Digitel Communication Service, Add: No.6, 1st Floor, Raja Bhadher Street, Pondy Bazaar, T. Nagar, Chennai- 600017, Tamilnadu, India) to replace its display with the issue of Ghost touch. I would like to mention that...
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V
vishwanath tdl
Oct 23, 2019
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battery not available.

Address: Chandra Lay Out, 560040

I have motorola x play. From past 1 year battery is not working properly..
I requested to moto care. But no proper reply..
I sent several mails. No reply..
I tried all moto service center. But they are not interested to solve the problem of my mobile..
They are saying battery is not in stock whenever available will inform..
From past 6 month same reply......
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K
Kannan Thirumazhisai
from Chennai, Tamil Nadu
Oct 2, 2019
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moto g6 plus

Address: No, 27/15, Ramanujam flats, Door No.D second floor, Sungwar street , Triplicane, Chennai -600 005., 600005

I have purchased a moto g6 plus mobile through an outlet, poorvika mobiles at vadapalani for rs. 10, 714/= after surrendering the old one on 29.06.2019. It was functioning well till 30.09.2019 and at 19.15 hrs on 30.09.2019, the screen went blank while viewing the picture. It could not be restarted after that. When contacted the authorized service centre at ambattur with gadget and bill, they said that the board got damaged due to short circuit...
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K
Karanmoto
from Indore, Madhya Pradesh
Sep 17, 2019
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taken charge to check phone and connected to his computer

Hi team,
I am located in indore (M. P) my phone was showing me motorola wallpaper and not switch off, so i go to service center of motorola and the guy told me that he have to check by connecting the phone to computer which will be chargeable and after connecting and start my phone he took rs 300 in which there is no software upgrade because i don't lose my data.
So i want to ask motorola company to start the phone by connecting...
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G
Ganesh_ 1Jadhav
from Pune, Maharashtra
Sep 7, 2019
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battery related issue

Address: Pune, Maharashtra, 433015

Battery is getting discharged quickly. I want to buy a new one but I am doubtful that it will be authentic. Please suggest where can I get original battery of Motto e3 model.

Please suggest where to buy a genuine onto e3 battery.

In the morning it shows 100 percent and I. The afternoon even if mobile was not touched it shows 38%. So iwould like to buy a new battery but not sure I will get original one from...
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R
rama.scp
from Mumbai, Maharashtra
Aug 28, 2019
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wrong information written on the customer job sheet

Address: Garia main road, Victoria plaza, ug -02, Kolkata-700084, Kolkata, West Bengal, 700084

Due to charging issue, I submit my Motorola one power handset which covered within the warranty period. But in customer job sheet which provide by the service centre, written that my phone is out of warranty and also written there that my phone is " damage by customer induced" they took my handset on that condition. I have my bill of that handset. And charging issue not induced by me....
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S
Satya Prasad Sastry Dantu
from Hyderabad, Telangana
Aug 22, 2019
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motog3 mobile battery replacement.

Address: Vasavi Associates, D.No.6-5-65,Upstair, State Bank of India, Arundelpet5/1, Guntur-522002, Guntur, Andhra Pradesh

I have changed my mobile moto g3 battery (Model no. Xt1550) on 14.08.2019 at vasavi associates, guntur. But moblie battery problem has not been solved. It is suddenly switched off even battery charging level is at 60% like my mobile' sprevious condition. There is no change in tprevious condition and present condition. The aforesaid service centre were not answered properly. They behave rudely manner. I am using company chargers only to my...
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R
rashmi.rashmikumari2010@gmail.com
from Bengaluru, Karnataka
Aug 17, 2019
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after otg software upgrade automatically imei no. got nullified in moto g5 s plus mobile

Address: Jaynagar 4th Block, Flagship high street, 560076

Hi team,

It's very sad to say that i didn't get proper resolution for the above subjected statement. I reached out to motorola service centre and they took almost 3weeks and did nothing. I tried to continuously get in touch with customer care but they didn't have resolution for this kind of issue.
Better come with bug fix or else try to have proper resolution for any kind of issue customer is facing.

I...
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N
Naveen2526
from Mumbai, Maharashtra
Aug 12, 2019
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repair status

Address: Palathaiparambu,illickalpuraiydam, Beach Ward, Bazaar P. O,Alappuzha, Alappuzha, Kerala, 688012

Dear Motorola

I still facing problems with this fault phone...this time the speaker gets cracking sound, so I went today servicing centre of Ernakulam..And they confirm that the speaker is complaint, and speaker is not in their side, so they said come to me on Monday...

Actually why r u made this type of waste products ????
Why u cheating customers ???
Do you know onething, I use this phone 21...
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K
Kinnukabag
from Gurgaon, Haryana
Jul 29, 2019
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moto one power

Address: Asakhera, 125101

I have moto one 0ower mobile i purched through flipkart after 8 month on 21july 2019 my handset was not getting on so i submitted to moto servise station after 4 days i received a call from service station that your handset is water damage hence we are not give you warrenty these guys are forcing me your handset is water damage but reality is differt these guys not taking care of customers motorola company is not good in service he makes...
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