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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024

Complaints 525

Resolved

67

Unresolved

458

So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝

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Muthoot campany made me as Co-Applicant without my conscience and made my CIBIL Score fall down.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Muthoot upi payments

Removal of overdues from cibil and other credit score

Please remove late payments from cibil report reported wrongly for 0577-mul00016332 & 0577-mul00016335

Most useful reviews

no objection certificate

regarding my experience certificate issuance and diwali bonus contact my 9915721782

Relieving letter not received from muthoot finance company.

Relieving letter and ff

About change registered mobile number 9592933456 to 9728128154

Featured stories

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Unauthorized gold loan charges

Muthoot reviews & complaints page 14

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Address: Yamuna Nagar, Haryana, 135001

Sir
This is about dav yamuna nagar brach, haryana. This brach never operate accuratley. Theres always issues like server down, isues electricity fealure. But what customer do in such cases this is my 10th time m hearing the same issue from this branch.
Please help staff is really non-supporting.
Making always false issues like systems not eorking they just make customer suffer. I am waiting here from last 1 hr. But still...

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Address: Karur, Tamil Nadu, 639002

Hello,

I have completed my vehicle loan 4 month before but still i didn't received my RC book of the bike.I have contacted many time but after that there is no response.I have contacted so many times Karur branch but i didn't get any proper response from them.I don't know whom i need to contact. After completing the loan they have not provided the RC book which is very worst thing

Vehicle Loan Number : 15101899br...

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Address: 560037

Website: www.muthootfincorp.com

I have taken a gold loan from muthoot fincorp in april at that time the time period was for 1 year.in july i went to the branch and informed them that i am going out of the country, so i will take the same. Without my confirmation, they sent it for auction. And the biggest dialogue which they said is not satisfied. On behalf of me, someone went there to take back my gold at 11:30 and they said they were waiting to 11:00 am. But the day before...

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Address: Ernakulam, Kerala, 686663

I got money from saudi via western union.
I visited muthoot fincorp, muvattupuzha branch.
Today morning i received 27278.
Afternoon i got 7000/- also. But they are not ready to give the money in second time.
Saying that proof (Driving licence) is not enough.
If that is not enough why i got 27k in morning...
They are making at me.
I should have to get explanation about this...

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Address: Coimbatore, Tamil Nadu, 641037

Muthoot fincorp ltd is main moto is charged too much of interest rate from customer. Muthoot fincorp showing advertising that providing 1%interest rate of gold loan but in reality they charged 1.5 to 3% interest rate per month.. Customer i[censored] want pledge the ornament plz visit bank they providing gold loan interest 0.35% to 0.75% per month.
I’m a former employee of muthoot fincorp there is no proper hrms policy. Company holding employee...

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Address: 440026

My father has taken the mortgage loan from muthoot finance. We paid the loan emi regularly. I forgot to transfer money to my father account before 10 feb 2018 and after 3days i paid the emi and penalty of 1692. I am the regular payee of the loan emi. It was just one penalty and how they can charge 1692 rs and on what basis? What is the interest rate for charging such high?

Mr. Lalit kumar and his sales team member from nagpur...

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Address: 147001

Hello sir.. I want to complaint about muthoot fincorp limited patiala (Punjab). My name is devinder luthra from patiala punjab.. I work at patiala herat institute as marketing head. I had taken gold loan dated 18/7/2017. For 6 months from your branch code is 1530. My gold loan no. Is f5554. Where i met with mr. Dharminder who is your senior executive of that branch. And also megha sehgal who is branch manager.. We got gold loan from them.....

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Address: Ludhiana, Punjab, 141001

Muthoot Finance Ltd — regarding my experience certificate issuance and diwali bonus contact my [protected]

Dear team,

I was working in muthoot fin but i had resigned my service on 08/08/2017 but regarding my noc they have not issued experience letter to me when i have called then they refuse to give and not accept even my gentle request and even they have not paid bonus to me which was applicable so please...

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Address: Ludhiana, Punjab, 141001

Muthoot finance ltd — regarding my experience certificate issuance and diwali bonus contact my [protected]

Dear team,

I was working in muthoot fin but i had resigned my service on 08/08/2017 but regarding my noc they have not issued experience letter to me when i have called then they refuse to give and not accept even my gentle request and even they have not paid bonus to me which was applicable so please...

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Dear team

This is to inform you that i have made payment for inr 3000 was debited from my account but the same was unsuccessful to muthoot credit. Loan raised on mobile nmbr [protected]
Kindly arrange to refund the amount urgently.

Details attached.

Thanks
Babina malhotra
[protected]...

+1 photos

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Address: Ludhiana, Punjab, 141001

Website: www.muthootfinance.com

Dear team,

I was working in muthoot fin but i had resigned my service on 08/08/2017 but regarding my noc they have not issued experience letter to me when i have called then they refuse to give and not accept even my gentle request and even they have not paid bonus to me which was applicable so please take charge on them and reissue my ltr bonus...

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Address: Palakkad, Kerala

Website: Loans

I asked loan amount for two years...but I received loan for 3years...iam complaint to Ur agent and Palakkad office manager ...he said he will rectified...
My first loan amount was paid...then somany times I complaint to the agent his name Suresh... nemmara branch
The agent said he will rectified and second month amount will be changed to 2year...
But still my loan amount not changed
Now he is not ricieving my callsbr...

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Address: Jodhpur, Rajasthan

Hello
Respected sir,
On 29/01/2018 i called up to muthoot fin. Office paota jodhpur
Manager attend call and told to me i am not able to solve your problem you called my employ no. They will be handle your problem. After then he cut my call then i again called up and employ was attend the call but he put on hold and talking another person
They are not speak proper and not given the reply
I request to...

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Address: Lucknow, Uttar Pradesh, 226017

I have made an online payment rs 30000/- to muthoot finance ltd on jan 21st, 2018 (Time 08:53 am) through debit card via paynimo gateway. The amount was debited from my hdfc account, but the the transaction got failed.

I got another sms that my amount was deducted from bank and fwd to paynimo mutual funds mumbai".

Kindly take necessary action and refund my amount asap....

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Address: 201005

Website: muthoot finanace

Dear sir
This is to make into ur notice that some of my gold which has been taken by fraud from one of my known person is their on muthoot finance, now the person is in abroad and will never come back but i want to have my belonging with me. Is their any way out to get my gold back from muthoot finance. Looking forward for a positive response

Regards
Kavita...

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Website: www. muthoothomefin.com

Mujhe muthooth homefin ke staff dwara preshan kiya ja rha h mera loan a/c no.[protected] coustomer i. D. No.[protected] hai mujhe 1 mahine k kha ja rha hai ki apka cheque 5 din m aa jayega mumbai se aat a hai jbki aaj 25 din ho gye hai lekin mujhe abhi tk koi amount nai mili hai mere ghar k orignal document company ne jma kr li hai lekin money kuch nai diya gya hai aur haan jma ki gyi cheque m se ek cheque mere account se 1 installment...

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Address: Visakhapatnam, Andhra Pradesh, 531116

The branch manager is not guiding the customers properly while customers want to repay the gold loan and take the ornaments/ gold back by the customer. Due to improper information provided by the branch manager, customers are irritated by visiting the branch so many times for a single job/ need. I don't no how this organization made him as bm. If any customer visiting the branch for certain job, that branch manager should responsible to provide...

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Website: [email protected]

Dear sir
I have jewel loan in your manhoot finance redhills branch. I didn't get any sms alert from your side. Today i gone to your branch to pay interest. But your staff is not responded well so asking the details your staff is harassed me in official language. So i escalated to manager he is supporting to the his team only and i told i want to give complaint against the executive he is not willing to the complaint and he also harassed...

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Address: Chennai, Tamil Nadu, 600014

Andhra bank — amount debited after using debit card but not received by next party.
Habibunissa on dec 18 2017.
A/c no.[protected].
On 13th dec i have used my debit for online payment of rs.1106. It was showing payment error. But after some time i got msgs regarding amount debited for 1106 rs. I asked the concern person but didnt got any money.. Now 5 days has been completed still i didnt got any money.. Please...

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Address: Bangalore, Karnataka, 560043

On 15.12.2017 i have visited their branch in to renew my gold loan account after i got a phone call from their office. Also there was a message also from them for payment of rs.1202/-. But the staff in the branch told me to come tomorrow since they are busy, i have requested them to renew my account on that day itself. They have renewed the account and gave me a letter for renewal. They have collected rs.1850/- in cash and gave me a manual...

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