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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024
Complaints 525
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67
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458
So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
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Muthoot reviews & complaints page 10

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S
Shahnaz k s
from Kottayam, Kerala
Jun 11, 2019
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interest payment not reflected..

Address: KOLLAMNIRAPPEL, Ernakulam, Kerala, 682315

I have paid interest payment againt a gold loan throught imuthoot app. But interest payment did not reflected in the account. When approach one of your branch, they said it is not the correct head. I dont understand, why they are said like this. It is the correct loan account, i can see all the details in the app. In bank statement it is correctly mentioned that payment is against muthoot finance. I nee my cash bank as soon as possible. We...
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M
Manu28071991
from Mumbai, Maharashtra
Jun 8, 2019
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poor services

Address: 21 DWARIKAPURI GALI NO 1 MUZAFFARNAGAR UP 251001, Muzaffarnagar, Uttar Pradesh, 251001

Respected sir/ madam

I am regularly contacting on muthoot finance tollfree no since last few days but they tell that our representative will call you shortly and the call me but did not give any response at all. They are not telling me about the premium of anything. Really very very ppor services by you which i never expect from a private company.

Thanks
Akash goel
Mob no [protected]...
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A
aman45862
from Rohtak, Haryana
Jun 7, 2019
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bad service.bad behavior manager wrong commitment and manager

Address: Yamuna Nagar, Haryana, 135003

I am visit a branch for clear my previous laon .manager was not in branch . two person was in counter .i am asking please close my loan counter person say deposit a loan amount .i am given to all amount . counter person say manager is not in branch .your gold has deliver to your home in 10 minutes .after 40 minutes i am visting a branch again nd i am saying to manager why my gold not deliver to me manager behaviour so rudely nd .staff was...
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I
Idrish sipai
from Delhi, Delhi
May 29, 2019
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money deducted but not credit the loan

Address: Bhavnagar, Gujarat, 364001

I paid 700 on 27.05.2019 for my existing gold loan through imuthoot mobile application. The transaction was successful but not update in my existing loan account. The transaction was made by google pay.in imuthoot mobile app.
Please solve my problem.
Mob no - [protected]
Name - Idrish Sipai
Loan no-0808/MWS/2566
Upi transaction id :[protected]
Google tnx id - cicagkcqqnqffw
To - [protected]@yesbank...
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T
Tina Pandit
from Mumbai, Maharashtra
May 29, 2019
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about misleading in interest%

Address: Kanakiya mira road thane, 401107

I have taken a gold loan from muthoot finance, they told me i[censored] that under 50000/- loan will provide u 1% int. So. I have take schemc. My due date was 27 april and i paid on 29 may. Thay charge me double the amt. About 1.7% per month. When i asked them y, they said i[censored] don't pay on same day then ur%will charge for whole month. When i said u haven't told me this at the time of taking the loan that ur% will change i[censored] don't pay before due...
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D
Dharma7278
from Mumbai, Maharashtra
May 25, 2019
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sales executive of muthoot fincorp done a fraud.

Address: Vijayawada, 521151

The sales executive of your company done a fraud. His putting 6 extra emi s to my two wheeler, when i am signing on documents he told i am putted 12 emis only. After 12 months completed i am getting message alerts and phone calls from muthoot fincorp that time only i know about 6 extra emis.
Now his phone not ringing and left his from living address. And i am went to my nearest branch of muthoot fincorp ltd at they are telling we don't...
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S
Swetha Murahari
from Bengaluru, Karnataka
May 22, 2019
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epay payment not reversed

I am following up your customer care people from past two months, but no correct response from any one of them...My loan account number is F13170
which has been closed due to your bad services amount paid 3620 on 4th feb 2019 10.29am my first complaint number is GL[protected] which has been closed without resolving. your customer care people told that they have sent the voucher to branch people but branch persons says that they have...
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M
Milton Chakusaru
from Guwahati, Assam
May 16, 2019
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complaint regarding ornaments

Address: Tinsukia, Assam

I have taken the gold loan on 20/09/2018 vide no. Mws-561 of rs. 94, 500/- from your tinsukia branch. Whereas, i have finalised my balance due on 06/05/2019 and take possession of my ornament. While taking it i found that my necklace and ear rings were defect which was fully noticeable when i have pledge them my ornaments were in good condition and looks glazed (I do have the photo of my ornaments before and after in the branch desk). I along...
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D
Dipak Burman
from Delhi, Delhi
May 16, 2019
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bouncing of cheque- reg.

Address: O/o. Income Tax Officer, Near raliway station, Khamgaon, Buldhana, Maharashtra, 444303

I have received cheque of axis bank bearing no.190856 dated 04/05/2019 from mutthot fincorp for amount of rs. 1, 00, 000/- which i have submittd to sbi branch khamgaon. However the cheque has not been cleared and bounced. Which resulted to penalty of rs. 1, 77/- to me. Accordingly i have visited branch of muthoot fincorp at khamgaon where the manager advised me to again submit the same cheque on 08/05/2019 accordingly i have submitted the...
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ராஜா பரசுராமக்கவுண்டர்
from Mumbai, Maharashtra
May 15, 2019
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home loan irresponsibility by tambaram branch area manager mr. munusamy last 3 months

Address: Prp stainless steel. 51.gst road.pallavaram.Chennai 600043, 600043

Hello sir this pandiyan p [protected].[protected] i was apply 25 lakhs home loan feb 2 nd week in villuppuram branch. They are came and verified my home and documents. Kyc. It paper last 3 years. Then they are verified my business in chennai. Including my working site chennai airport. Metro station. Zoological park... After that we have march ending we need some more time told by area manager mr. Munusamy at tambaram. After one month he says...
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M
mustafijur rahaman
from Bhubaneshwar, Odisha
May 8, 2019
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deducted money for gold loan through imuthoot

Address: Murshidabad, West Bengal, 742304

I paid 10000 on 03.05.2019 for my existing gold loan through imuthoot mobile application. The amount was deducted from my account but transaction was not successful. The transaction was made by google pay.in imuthoot mobile app.
Loan no-01597/mdl/000676
Mob no - [protected]
Name - mustafijur rahaman
Upi transaction id[protected]
Google tnx id - cicagkdksl2ljw
To - [protected]@yesbank...
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M
mustafijur rahaman
from Bhubaneshwar, Odisha
May 8, 2019
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deducted money for gold loan

Address: Murshidabad, West Bengal, 742304

I paid 10000 on 03.05.2019 for my existing gold loan through imuthoot mobile application. The transaction was successful but not update in my existing loan account. The transaction was made by google pay.in imuthoot mobile app.
Please solve my problem.
Mob no - [protected]
Name - mustafijur rahaman
Loan no-01597/mdl/000676
Upi transaction id[protected]
Google tnx id - cicagkdksl2ljw
To...
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R
Rajesh Gupta 1971
from Mumbai, Maharashtra
May 3, 2019
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my maturity amt not recd as date of allotment is 20/01/2016

This is to inform you that i have recd allotment of 200 bonds amounting rs 200000/- as my folio no is [protected] in dmat mode.
But unfortunately my address is changed and my bank details is not updated at the time of maturity so we mailed to your registrar and they mailed us to update your bank details so that they can me send my maturity amount. I send my updated master copy of my dmat account and send it to register post on...
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A
Anilraj7799
from Hyderabad, Telangana
Apr 23, 2019
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way of interact with me and replied stupidly

Address: Daimond park circle, 530020

When i was entered into the muthoot fin corp diamond park branch one fellow was entered to deal with me... While the matter stood thus when i am expressing my doubt he replied arrogantly and unnecessarily arguing with me for stupid issue...in my receipt show that there is not nessesry of my identity card but that arrogant fellow named prajesh... He doesn't know how to interact and atleast how to speak with others you should maintain some...
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A
Azhar Mohammad faqruddin
from Mumbai, Maharashtra
Apr 16, 2019
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I haven't received my noc and check

Address: Hyderabad, Telangana, 500052

Muthoot — Regarding NOC

1 Review
Shimoga, Shimoga District, Karnataka, India
Na nasru_11
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I had taken bike loan and paid all my balance amount. It's been 24 months or so that I settled and paid the amount, as of now am still waiting to get my NOC letter along with my bank cheques and bike key. I been to your office many times but everytime i hear that I should wait for some more...
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J
jyoti110101989
from New Delhi, Delhi
Apr 14, 2019
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they should release my submitted documents

Myself joti yadav i had joined the company (Muthoot finance ltd) in aug 6 2018 and worked there till 6 march 2019, and
I had reigned from the company muthoot finance ltd due to my pregnancy, mentally pressure.
But the company did not respond or communicate to the mail or massages for my document which is submitted to company.
One of senior employee of (Muthoot finance ltd) has called and saying you will submit 2 month...
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S
SHANTINI K
from Kolkata, West Bengal
Apr 12, 2019
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jewellery broken

Address: 152/2 bl-b bangur avenue, Kolkata, West Bengal, 700055

I m an ex employee of muthoot finance and also a customer of madhyamgram branch (Kolkata). My earring on which loan was taken, was found broken and one of the push of my earring is lost. Branch manager promised me that he will repair the earring and make a new push for the lost pair. Till date branch manager did not do anything. I complained to reguo al manager but branch manager is not bothered. I hope complain to corporate, some action...
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S
Samratbanerjee
from Kolkata, West Bengal
Mar 29, 2019
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I want to release my ornament

Address: Howrah, West Bengal, 711409

Dear sir/ mam,
My name is paromita banerjee, I have a gold loan in howrah domjur (west bengal) branch. My loan number is 01652/MUL/004069. Today I called the branch to know about the procedure for releases my ornaments but they deny to release. Sir/ mam as I have to attend a program I need my ornaments back. Kindly look into the matter.
Regards
Paromita Banerjee...
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B
BinteNisha
Mar 14, 2019
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pf withdrawal

Address: Cherkala 671541, Kasaragod, Kerala, 671121

MP10071658...
i was an ex employee at your Organization and has resigned on Nov10 2017
Yet my DOE/L (Date of Exit/Leaving) didn't updated by muthoot ... management on EPFO ...

I didn't get any information, After submitting my Joint Declaration form on 30 Nov 2018...regarding a name change...its been near to 1 year
Now, I would like to know the status my pf correction...
I've mailed many times regarding...
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വ
വിജേഷ് വാസുദേവൻ
from Kollam, Kerala
Mar 12, 2019
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noc - not get

Address: Punnavilathekkethil, Kottara,Meeyannoor P O,Kollam-691537, Kollam, Kerala, 691537

My father mr. Vasudevan. P had taken bike loan and he was died on 8th april 2018 and then after i (Vijesh s/o vasudevan. P) paid all its balance amount. It's been 9 months that i settled and paid the amount, as of now am still waiting to get my noc letter along with my bank cheques. I been to your office many times, but everytime i hear that i should wait for some more time. Am possessing politely to finish this issue sooner, so required...
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