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Muthoot Complaints & Reviews

muthoot.com
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Updated: Nov 19, 2024
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So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
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Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account
Unauthorized gold loan charges

Muthoot reviews & complaints page 11

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S
Samratbanerjee
from Kolkata, West Bengal
Mar 29, 2019
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I want to release my ornament

Address: Howrah, West Bengal, 711409

Dear sir/ mam,
My name is paromita banerjee, I have a gold loan in howrah domjur (west bengal) branch. My loan number is 01652/MUL/004069. Today I called the branch to know about the procedure for releases my ornaments but they deny to release. Sir/ mam as I have to attend a program I need my ornaments back. Kindly look into the matter.
Regards
Paromita Banerjee...
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B
BinteNisha
Mar 14, 2019
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pf withdrawal

Address: Cherkala 671541, Kasaragod, Kerala, 671121

MP10071658...
i was an ex employee at your Organization and has resigned on Nov10 2017
Yet my DOE/L (Date of Exit/Leaving) didn't updated by muthoot ... management on EPFO ...

I didn't get any information, After submitting my Joint Declaration form on 30 Nov 2018...regarding a name change...its been near to 1 year
Now, I would like to know the status my pf correction...
I've mailed many times regarding...
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വ
വിജേഷ് വാസുദേവൻ
from Kollam, Kerala
Mar 12, 2019
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noc - not get

Address: Punnavilathekkethil, Kottara,Meeyannoor P O,Kollam-691537, Kollam, Kerala, 691537

My father mr. Vasudevan. P had taken bike loan and he was died on 8th april 2018 and then after i (Vijesh s/o vasudevan. P) paid all its balance amount. It's been 9 months that i settled and paid the amount, as of now am still waiting to get my noc letter along with my bank cheques. I been to your office many times, but everytime i hear that i should wait for some more time. Am possessing politely to finish this issue sooner, so required...
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A
arunprabhu
from Coimbatore, Tamil Nadu
Feb 26, 2019
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staffs behaviour in pn pudur branch

Address: Mullai Nagar, Coimbatore, Tamil Nadu, 641041

Inspite of heavy interest also we used to pledge our jewel regularly but pn pudur branch people showing attitude and wantedly maked me wait very long time for 50 thousand gold loan waited for 2hrs, one lady asked when it is taking this much time they are saying to go for some other office seriously i will ask my friends to go for government banks wont recommend pn pudur muthoot worst experience pudur people one day will teach muthoot staff...
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L
lakshmikanth0992
Feb 24, 2019
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gold chain

Address: RPC Layout - Vijaynagar, Bangalore, 560072

Hi, this is lakshmikanth, with the loyalty number [protected], and my renewal due date is on[protected]. I'm not able to find a way to pay the due amount online usinf muthoot epay. Please kindly get back to me via my email [protected]@ymail.com
I want to clear the bill as soon as possible. Why cant i renew it online?

Hoping for your earliest response. Thank you....
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R
Rahul Dhanda
from Thanesar, Haryana
Feb 17, 2019
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upi payments

Address: Yamuna Nagar, Haryana

Upi payments done through pnb. Amount debited but not credited to muthoot. When complaint to pnb they said transactions is successful but muthoot says no amount received amount debited 2 times 4741.88 each. Attached the upi transactions numbers. Both the transactions done on 4/02/2019. Through muthoot online payment system. So please take an action regarding these transactions and my refunds....
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N
NANDAN NAIDU
from Bengaluru, Karnataka
Feb 12, 2019
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manager speak filthy and irresponsible

Address: Bangalore, Karnataka, 560040

Hi,
I had taken a gold loan of 3lakhs from muthooth chandra layout branch, the manager there said they don't have any payment for partial payment if we are doing it same day.
When i made 2l and 1l partial payment within 5 mins due my bank constraint, they took partial payment for whole amount and intrest. On top of it stamp duty amount is also included in principal amount.
When i asked clarity on this manager responded...
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N
Nirmala. B.S
from Bengaluru, Karnataka
Feb 8, 2019
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online payment transaction successful but not credited to my loan account

I have made an online pmt of rs. 8361.72 (Including tech process charges) on 06.02.2019 vide ref #[protected] through web pay. The same has been debited in my account & also the bank has confirmed that the payment is received by the beneficiary i. E muthoot finance vide kotak bank service request # 1-[protected]. But it is not credited to my loan account...
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D
dipalichawan
from Surat, Gujarat
Feb 7, 2019
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payment of gold loan

Address: 400607

Hi, my name is dipali s chawan. Gold loan is on my name. I have paid to muthoot 4000 online on 07.02.2018 against my gold loan. I got message from muthoot that transaction is failed but amount is deducted from my account. Its almost 40 min. Pass but i have not received my amount back. Kindly resolved it on very urgent basis.
Company name - muthoot finance ltd. - contact no. - [protected] / [protected] / [protected]...
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R
ritudeswal
from Delhi, Delhi
Feb 4, 2019
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transaction by muthoot rohtak branch

Address: Rohtak, Haryana, 124001

I contacted Muthoot for the current rate of GBP. I want to exchange my GBP into rupees.
On 4 Feb 2019, (time 6:00 PM) a guy named Deepak (phone number- [protected]) has debited 999rs from my SBI account. He provided the address 1st floor, Madhusudan complex, Ashoka chowk Haryana Rohtak.

He asked my account details and asked me to link my bank details with Muthoot finance for direct transfer of my money.
Kindly,...
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M
Mahin A H
from Ponnani, Kerala
Feb 2, 2019
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online payment through I muthoot

Address: 683511

I had gold loan with muthoot finance paravoor kavala branch. Yested i am visited on that branch for closing that gold loan. I am trying to pay that amount 13765rs through i muthoot aplication and payment not success but payment diducted my fedaral bank account i lost that money. Then contacted both of customer care mean bank and muthoot till now i didnt get that money return. I need to my money return back you are the responsible person lost...
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S
Samiksha Arora
from New Delhi, Delhi
Jan 10, 2019
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full and final settlement not done after my resignation

Hi Team,

My name is Samiksha Arora and i was an employee (employee code- DF06435) of muthoot finance worked as an accounts assistant for 2.5 years. I resigned from muthoot in 2013 and my releiving date was 23.08.2013. I would like to bring to your notice that till now i have not received my settlement amount from the organisation which was one month salary and leave encashment which was around 18000. I have chased the organisation...
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S
Suchitra Haldar
from Chennai, Tamil Nadu
Jan 9, 2019
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on line payment

Address: Kolkata, West Bengal, 700056
Website: MUHOOT WEBPAY

Dear Sir,

ID NO. [protected](Loan A/C. 4319/MUL/965)SUCHITRA HALDAR

I have paid Rs.676.00 on 04.01.19 from SB A/C. NO.[protected] of Canara Bank, but payment not credited to my above account.No mail/message recvd from ur end yet.

Please help me.

Thanks and regards
Chandra Shkhar Muduli(Husaband)
of SUCHITRA HALDAR
Mob:[protected]...
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S
shayan srivasthav
from Bengaluru, Karnataka
Jan 6, 2019
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web payment failed

Address: Bangalore, Karnataka, 560036
Website: girijasateesh0408@gmail.com

Yesterday, i have paid rs: 20839.88 through muthoot webpayment, however the payment was not credited into my loan account. But amount deducted from my account. I have been trying to call to the customer care but not able to reach. I need that amount to be credited back to my account. If that is not happening with in two days, i am going to take legal action against muthoot....
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K
Kuldeep Singh Uppal
from Dhariwal, Punjab
Jan 1, 2019
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I have complaint about manager

Address: Ludhiana, Punjab, 141113

I have taken gold loan from branch g. T road khanna, ludhiana, punjab. Which i have been cutting for several days from branch to shutdown but manager yudhveer singh didn't give me any satisfaction or stopped the loan. He misbehaved me. My time was destroyed by the time but the loan didn't stop. My account number is [protected]. I'm going to branch to stop the loan but i couldn't find a satisfactory answer...
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K
Kailash Chandra Teli
from Nagaur, Rajasthan
Dec 29, 2018
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loan amount ke liye

Address: Bhilwara, Rajasthan, 311024

Sir mene bike li thi lone par to uski case ki rate thi 63600 to mene 15000 down payment jama karwaya tha 15000 jama karwane ke bad me mera lone amount 48400 honi chahiye thi par mere gar par jo company ka later aaya usme lone amount 53600 tha ye log jo bich me hote he wo hamse rupaye jyada le rhe he to sir eske liye kuch help kar do to aasani ho jayegi Kailash Chandra Teli mob.no. [protected]...
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K
kAugustine
from Ernakulam, Kerala
Dec 13, 2018
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cb shine 2008 spare not available

I got my bike serviced at your service centre muthoot motors cochin kerala vide invoice kl[protected] dt 6/12/2018.in spite of my request they failed to adjust front brekewhich is highly dangerous for riding. They say spare part kit mcb i. E. Front brake fluid reservoir is out of stock. What should i do for this? Will you pl arrange the said spare to the service center on a top priority for me. Thanking you in advance...
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A
Adv Vicky Ghanghas
from Delhi, Delhi
Dec 5, 2018
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my elder brother took a gold loan from paschim vihar branch of new delhi. but he is no more today. we want that our gold refund.

Address: New Delhi, Delhi, 110087
Website: Indian consumer compalints

My brother nagender chaudhary s/o sh. Nasib singh when lived in delhi they took a gold loan from paschim vihar new delhi branch. He took on that time a amount near about 2 lakh. I thank below than 2 lakh and in the avage of this amount he had gave jewelleries those amount on that time approximately 3 lakh 50000. Aftr that he lived on another place resides delhi in 2014. He got died in 11th june 2016. Its a huge tragedey for us and we forgot...
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K
Kh1983
from Delhi, Delhi
Dec 3, 2018
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complaint / fraud against gold coin

Address: New Delhi, Delhi, 110031
Website: www.muthootpreciousmetals.com

My scheme is mkv elite gold1 (12 months) scheme code vmkv[protected] which on the name of nidhi khanna. I paid my full maturity amount i. E. Rs. 24000/-. When i went to redeem it as gold coin the executive given me gold coin & bill of it. There is a discrepancies in the bill. As per bill i will get 1000 rs which will be paid last month half of it from your side and 1000 rs which is extra paid by me. As well as they show rs. 840 discount....
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M
mafreen
from Hampi, Karnataka
Nov 24, 2018
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regarding agent behaviour

Website: agent disrespectfull behavior

Dear sir/madam,
This is afreen from ballari i'm one of your cust this is my last emi
One of your agent have came here to collect money i never refuse to give money
Im calling ur office in ballari from last 10days to come and collect money becz of some reson im not able to go and pay
That person is coming here and speaking v. Irrespectively to me
I'm ready to pay money then who the hell is he to speak...
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