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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024
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So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
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Muthoot reviews & complaints page 12

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Æ
Æ'rth Ðärjí
from Ahmedabad, Gujarat
Oct 22, 2018
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harassment-not returning original documents & noc letter by muthoot finance ltd

Address: 682 018
Website: www.muthootfinance.com

[protected]@muthootgroup.com

Dear all if you are reading this artical please do find muthoot finance ltd.in search section and then please invest or go or do job with muthoot group.

It has worst reviews and worst service and worst work culture i[censored] do so then its only your responsibility. They show you like they are the only one in the market and without them no industries will run but its all myth... Don't get affected...
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Samy Suriya
Oct 21, 2018
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staff behavior

Address: Tiruvarur, Tamil Nadu, 417412
Website: [email protected]

Sir good evening my brother take bike loan muthoot finance current due some delay so muthoot collection staff name barathi too much talk and scold for my bother wife so please terminate this charactor person and so many unwanted words he scold my brother wife please take action my complaint
S. Karthick,
Old road street,
Velukkudi (Post)
Thiruvarur (Disrict)
Tamilnadu
Pincode 610102...
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poovathum
from Thiruvananthapuram, Kerala
Oct 3, 2018
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unauthorised tax deducted on debenture (subordinated debt)

Website: WWW.MUTHOOTFINCORP.COM

I had taken a Debenture Certificate from Muthoot Fin Corp Of Rs.2, 50, 000/- for 66 months in the redemption Value of Rs. 5, 00, 000/- until 08/07/2018 with all the documents formalities especially the PAN Card ANR PP7939B
but after maturity of Subordinated Debt MFL deducted Rs.15345/- by the reason says " Lack o[censored]pdating PAN Card " so far.

The Individual PAN card is already submitted MFL and the same updation is the...
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poovathum
from Thiruvananthapuram, Kerala
Oct 3, 2018
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unauthorised tax deducted on debenture (subordinated debt)

Website: WWW.MUTHOOTFINCORP.COM

Dearsir,

I had taken a debenture certificate from muthoot fin corp of rs.2, 50, 000/- for 66 months in the redemption value of rs. 5, 00, 000/- until 08/07/2018 with all the documents formalities especially the pan card anr pp7939b
But after maturity of subordinated debt mfl deducted rs.15345/- by the reason says "lack o[censored]pdating pan card" so far.

The individual pan card is already submitted mfl and...
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esha kanda1986
from Kolkata, West Bengal
Sep 26, 2018
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they doesn't return your, booking amount

Address: New Delhi, Delhi, 110087

Hello team
i am esha kanda, r/o: gh6/311, prachin apartment, meera bagh, paschim vihar, new delhi-110087.
on[protected] i have booked (leaf design ladies gold-diamond ring) through muthoot fincorp sunder vihar branch, new delhi-110087, and we paid our 2nd emi also but any our personal issue we doesnt want to buy that diamond ring,
so then we goes to muthoot branch they tell me wait for 3rd emi date crossed, then they...
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Y
yellubai
from Mumbai, Maharashtra
Sep 22, 2018
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wrongly tds deducted and interest on tds recovered from customer

Address: 401107
Website: wrongly Recovered tds amt and interest on TDS

Dear sir,

My name is mallikarjun chandrashekhar kattimani, mira road my bond number : 1014-sd-78 i have invested in this bond as doubling and for long term for 5.5 years, but my maturity was on 19/9/2018.
On 19.9.2018 when i went to mira-bhayander branch for redemption of bond service of executive was good but there was one problem i came to know that my tds was deducted rs. 868/- in the year 15-16 but on time muthoot...
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Anuj171099
from Noida, Uttar Pradesh
Sep 7, 2018
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transaction is not successful but money is deducted

Address: Ghaziabad, Uttar Pradesh, 201010

I was paying my interest through debit card but when i go for it transaction is failed but money is deducted from my account, i want to know whether the money is deposited in your account or i will get the refund. And when i get the refund pls answer me my interest is increasing day by day and i want to get pay this interest as soon as possible !! Please help me...
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Sanjid
from Kodungallur, Kerala
Sep 6, 2018
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two wheeler loan installment.

I have taken a two wheeler vehicle for loan. I have paid my first installment directly on branch from kalamassery, kochin. From the branch they told that from next installment the amount will take directly from my account. But later i knew that the bank account was not verified due to incorrect signature. But i was late and i didn't got any call or any information regarding this. I knew this only on due date. So i couldn't pay directly on...
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Deepu Deepz
Sep 4, 2018
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unethical charges

Address: Coimbatore, Tamil Nadu

Hi Nagaraj Sir,

Myself Deepu from Gudalur – I have obtained two wheeler finance from Muthoot (Loan Number 16161628 – Name Deepu Balan) for 18 months duration, currently I have repaid all my EMI’s and still from Gudalur branch they are requesting me to pay 1551 Rs for getting NOC, this is my issue right now. Let me explain in detail what actually happened:

I am working Coimbatore, where I couldn’t visit...
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Shikha Prabhat kumari
from Delhi, Delhi
Aug 28, 2018
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employee use abusive language with customer.

Address: New Delhi, Delhi, 110003
Website: [email protected]

Hello i am customer of muthoot finance in kotla mubarakpur new delhi.
I have some serious issues with your employees name mansi singh and piyush motwani they are working in same branch office muthoot finance kotla mubarakpur south delhi.
There behavior with employee and customers are not good use of abusive language in office in front of customer and ignore the customer for long time and busy in there mobiles and making fun...
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Ashwin Vardarajan
from Bengaluru, Karnataka
Aug 27, 2018
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amount debited not reversed yet

Address: Mysore, Karnataka, 570024
Website: muthootepay.com

Gold loan no: - f8173
Name: - ashwin v
Muthoot complaint no: - gl[protected]
Payment ref no: - mpt-at-562934

On 06/06/2018 i have paid the gold loan of rs.5, 000/- through phone pay upi, but payment failed and the amount not reversed yet, co contacted phone pay they informed amount credited to merchant ref no.[protected] to [protected]@icici.

I contacted my standard chartered bank through which...
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Piyush Motwani
from Delhi, Delhi
Aug 24, 2018
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bad experience with company and employees

Address: New Delhi, Delhi, 110003

I am piyush motwani working with muthoot finance kotla mubarakpur branch its worst part of my life. It is a company with least employee satisfaction. Ask any of its employees, and they can tell you a number of bad things about it. They will tell you that they have done much for the company, but there is no one to put value of that. They feel like they are sitting at any laale ki dukaan.

- the company is making profit comparable...
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Piyush Motwani
from Delhi, Delhi
Aug 24, 2018
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employees behaviour

Address: New Delhi, Delhi, 110003

Hello
I am here to inform you that our office staffs behaviour is not good enough to customers because they are busy in there phones making unnecessarily call in front of customers and not treating customers in good manner.
Your team can check this information and then take any action against staffs.
This is very bad impression of muthoot finance group to the customer they openly ask for commission to customers and...
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R
renku deena
from Guntur, Andhra Pradesh
Aug 18, 2018
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i am complaining about mkv maturity.

Address: Guntur, Andhra Pradesh, 522001

Sir/madam,
I had joined in mkv scheme and completed all emi's. Total 30, 700 i have paid. On last payment day 24 carrot gold price was 30, 400. According to that price i have to get gold coin of 10 g. Approximately. But the branch manager is saing that i will get 9 g. Of gold. Plz clarify this. If you give 9 g. What is the benifit to me for my investment?...
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D
dulipala
from Rajahmundry, Andhra Pradesh
Aug 4, 2018
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housing loan

Address: East Godavari, Andhra Pradesh
Website: mutoot housing

I. D. Umadevi applied housing loan at my kakinada buildg construction on april 2018 loan process of rs.3000+doct other 20000expensed by me co. Will not sanction my loan the company staff rajahmundry branch negligence on my part iam depend on this loan iam borrowing high interest taken loan of rs 3 lakh for badement of my house please pay my damage of rs.3 lakh for loss my damage j...
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pramod9744
from Alappuzha, Kerala
Jul 30, 2018
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no objection certificate

Address: Alappuzha, Kerala

It may bring to your notice that i take a vehicle loan from your cherthala branch.My loan number is 14134674.As its procedure of one time settlement i have done the full payment on 16/05/2018.So i applied for the NOC. Now you are objecting to issue the NOC by telling that i have to remit the fine again. So i registered a complaint in National Consumer Forum on 28/07/2018.I humbly request you to issue the NOC at the earliest....
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Ammu Sahadevan M S
from Kollam, Kerala
Jul 21, 2018
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misbehavior of executive

Address: Ernakulam, Kerala

Dear,
This mail is regarding a formal complaint against one of your employee named Remya([protected])and we are not aware about the branch she is working.actually i agree that one of emi is bounced due to some hospital emergency.and her behaviour was in very rude and cultureless manner.why you are hiring this kind of persons.i have call recordings with me and I want to proceed legally so take necessary action against this...
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Poonam1975
from Delhi, Delhi
Jul 12, 2018
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mkv no-518

Address: New Delhi, Delhi, 110045

Mene muthoot me 12 month ki ek scheme 1000/ per month 14th dec'2017 sagar pur bracnh in delhi me ne puch tha ki agar me late hu jao to kya interest to nahi lage ga to mana kar diya nahi koi interest nahi lage ga but aaj mene one month late ho gai to in hone interest laga diya, or jab mene advance deposited karya to uska koi interest nahi mila, agar me scheme band karti hu to muje 12months ke bad paise milege wo bhi without interest ke jab...
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Manjurraj
from Bengaluru, Karnataka
Jul 3, 2018
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delay service in the muthoot office

Address: Koppal, Karnataka, 583236
Website: Not giving costumer satisfaction

This is to inform that in our branch have a lazy fellows they postpone our work due to there personal works & say server issue.. I face this every month when i visit to pay my installment & behavior of the staff is rude.. I request to change the this # bring some efficient works that give costumer satisfaction details about our city branch is (Koppal dost yelburga tlq) 583236 please insure us fast with a new worker thank you...
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Miron Michael
from Idukki, Kerala
Jun 28, 2018
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noc issue

Address: Kollam, Kerala, +91
Website: [email protected]

My name is miron michael. Before 2 years am applied vehicle lone 23 months.16011907 is my id. Last april the lone was completed. And april 6 i applied noc but i didn't get yet. Manytimes i visited your muthoot kollam umayanalloor office in kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your kerala head office one your staff said they will send my noc in...
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