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Naaptol Online Shopping Complaints & Reviews

www.naaptol.com
3.1
Updated: Mar 18, 2025
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Good! Naaptol Online Shopping values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Naaptol Online Shopping step up their efforts to fully resolve all complaints 👍
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B
bharatvivah
from Ahmedabad, Gujarat
Apr 29, 2010
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product received damage

Address: Gandhinagar, Gujarat

i have purchase Spy Pen 8GB from naaptol Online Shopping but there are received damage and this product was send for replacement twice but all time there are send a damage product and company has not replay properly so please give me a justice.
details are as under.....
ORDER NO.33460
website- www.naaptol.com
item- SPY PEN 8 GB


roduct second time
Reverse Pickup [protected]:08:55.0...
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R
rakesh_tolani
from Nagercoil, Tamil Nadu
Apr 29, 2010
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BOGUS PRODUCT

Address: Maharashtra

Respected Sir,

I am Rakesh Tolani I have ordered a camcorder from naaptol.com on[protected] and my order no is : 298700 on cash on delivery, they delivered the camcorder on[protected] and I paid Rs 3699 /- (INR) which includes delivery charges, but at the time of delivery no demo of the product is given to me and while checking the product I found the this camcorder is made in "PRC" (i.e. China), what ever they mentioned...
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C
cahhs26
from Mumbai, Maharashtra
Apr 29, 2010
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they gave me a chinese phone

Address: Jamnagar, Gujarat

i purchased a touch screen phone online. i afterwards asked a query that whether it is a chinese phone? they didnt reply and gave me a chinese phone. I want my money back....
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M
moiz.bastawalla
from Vasai-Virar, Maharashtra
Apr 27, 2010
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Bad Product

Address: Mumbai City, Maharashtra

I have brought a product from Naaptol, which sells various product. I have brought a mobile phone named BOSS, The product on receipt was found to be defective. After almost a month received a replacement the product was received but battery is faulty.
The customer services is very poor to attend problem and website feedback sites never works.
Beware when buying product from naaptol.com...
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G
getrajeshp
from Mumbai, Maharashtra
Apr 27, 2010
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Received defective product

Address: Thane, Maharashtra

I received following product from naaptol.com

Order id: 229463
Product name: blackcherry bl7000

Now the situation is that product received is having lots of issues like

1. Not having usb port
2. Fm not working
3. Mobile stops responding along with keys in between etc

I have launched a complain with customer care, but now they are asking me courier the product...
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P
prabhatarora
from Delhi, Delhi
Apr 27, 2010
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product replacement Or money back

Address: Delhi

I booked E71 Y gsm mobile through naaptol.com but I received wrong product that is Nipex NE71, same time I have paid the amount of Rs. 2699/- to the courier person.
So I returned the wrong product by Bluedart courier airway bill no. [protected] dt. 16.4.10 which is delivered to your company dated 17.4.10 that is received by Mr. Aslam.
I had a talk with your representative, who ensured me about the booked mobile that I will...
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S
Shardul Borkar
from Chennai, Tamil Nadu
Apr 27, 2010
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Cheating and fraud by naaptol.com

Address: Thane, Maharashtra

I recently bought a Wespro 8MP digital camcorder (DV540) from naaptol.com. @Rs.3499/- + Rs. 200(Shipping Charges) my order no. is (290888) But after receiving product I found that the product is not worth it as they say it has 8 mega pixel camera. it's quality worst than 1 mega pixel .

I am a victim of cheating and fraud by naaptol.com These NAAPTOL.COM PRODUCTS are TOO BAD and their CUSTOMER CARE SERVICE IS DEFINITELY...
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D
D. R. Shirke
from Mumbai, Maharashtra
Apr 25, 2010
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misleading advertisement and cheating

Address: Thane, Maharashtra

naaptolhotdeals is publishing advertisements for sale of certain products. In one of the editions of Times of India they published an advertisement promising to give TCL Handycamp DV710 for Rs.3999.00 plus Rs.200.00 shipping charges. The advertisement also says that if payment is made through credit card, purchaser will get a wrist watch as a gift. On 3rd March I placed an order for the same against order No.196218. After receiving the product...
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P
prameethdharamshi
from Bengaluru, Karnataka
Apr 22, 2010
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no delivery

Address: Bagalkot, Karnataka

dear sir
i booked mobile lephone 3 sim mobile with naaptol.com on 10/4/2010.i was told that goods will be delivered with in 7 to 10 days,few days back when i checked my status i was told that product was verified,even now when i call customer servive they tell me the same thing, daily they tell me that product will be delivered within 7 days ,when i mail them they dont reply.i dout they r fly by night operaters....
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A
Ajit Maruti Powar
from Mumbai, Maharashtra
Apr 20, 2010
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Mobile phone

Address: Maharashtra

Problems found

Ref. no. 1. your order no : 264027, dated 31/3/2010
2. product name : e71 pro + free bluthooth
3. our complaint no. 73180

1. the screen is improper and the glass has come out.
2. the sound is not clear its cracking, same happens whenever you switch on to blue tooth.
3. last but most important thing is the model what we asked for and what we received is totally different...
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A
Aman.Amola
from Delhi, Delhi
Apr 20, 2010
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Non delivery of product

Address: East Delhi, Delhi

Dear sir/madam,

This is to inform you that i have purchased a boss e-phone from naaptol.com in 10 march 2010 for rs.5200/- in goa, but got a faulty product and returned back to their vendoe as per details and address given by naaptol customer care and they recieved it on 15th of march, and i specially wrote in the courier that it has to be send to my delhi address as i am going back from goa to delhi on 17th march as per my...
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G
geminiking
from Bengaluru, Karnataka
Apr 19, 2010
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Cheating

Address: Thane, Maharashtra

This is the 344th COmplaint about NAAPTOL.com on this comsumer complaint.

This needs to be curbed by the Indian GOvt, as this website Sells Products maximum which are manufactured in CHINA and they do misrepresentation on the newsppaer and provide a minimum warranty for the product which is 3 months but my product which i purchased was just 1 week old and dint function properly its faulty, for a CAR DIGITAL PLAYER 1500 is charged...
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Q
QAZI AHETESHAM ALAM
from Mumbai, Maharashtra
Apr 15, 2010
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Mobile not working properly

Address: Thane, Maharashtra

This is regarding a mobile ordered and purchased from naaptol as seen from mumbai mirror newspaper.
The model name was e-71 pro with bluetooth free with it.
It was paid by cod basis.
When it was switched the following problems were noticed
The mobile was china based. On the battery and in the headset where the memory is inserted it's clearly written made in china.
The speaker of the mobile is not properbr...
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P
prathamesh94
from Chennai, Tamil Nadu
Apr 13, 2010
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fake jewellery

Address: Maharashtra

dear,sir
i have purchased a jewellery.according to the add of the naaptol in maharastra times newspaper the jewelery was 100%made of pure pearl,but after order i found that it was totally fake and also defective.after calling their customer care and asking for refund they told me that money cannot be refunded of the product.for replacement they told me to courier it to hyedrabad at aditya infotek,but i want my money back.then...
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S
Shakti Gandhi
from Mumbai, Maharashtra
Apr 12, 2010
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Touch screen working problem - not good

Address: Mumbai Suburban, Maharashtra

I have purchased mobile phone model no: boss 33 sleek (touch screen) through news paper ad in hindustan times of naaptol.com hot deals for readers of hindustan times and paid in cash rs. 3700 / on delivery through blue dart courier. rs. 3499 + 200 shipping charges = rs. 3699/
Cash paid - rs. 3700 /
Order no: 268830
Invoice no: 1525663
Seller ref. no: 268830
Date - 03/04/2010
Logistic: naaptol/ blue...
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Y
YOUR GOOD WISHER
from Chennai, Tamil Nadu
Apr 10, 2010
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Naaptol fraud company

Address: Sidhi, Madhya Pradesh

Naaptol is a fraud company dont purchage product from naaptol..... Please save other friends from this fraud company... You help other god will help you... Take care...
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D
DHARMENDRA K RUPANI
from Chennai, Tamil Nadu
Apr 8, 2010
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not serving for my mobile

Address: Gujarat

i am umesh from surat
i have brought one mobile from naptol.com
which was of 4999/- rs. after one month it was not working properly when i contected them for service for my mobile, they asked me for my order no. which was misplaced by me. even after six month i cant found that bill. i have called so many time at NAPTOL.COM customer service centre([protected]). but they didnt co-operated me. so i request all officers of NAPTOL.COM...
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A
Avinash Kamble
from Pune, Maharashtra
Apr 7, 2010
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defective product delivered

Address: Mumbai City, Maharashtra

i have purchase 8 gb spy pen from Naaptol company order no 154709. But company delivered a defective spy pen. so i send to this pen to Aditya Infotech, Bank street, Hyderabad for replacement dt.22/02/2010.by courier company Blue Dart docket no [protected] but at that time this product is not received . i think the Naaptol company is fraud company . the customer service phone no [protected], [protected] is not satisfy feedback its only for...
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A
Ajay Jaiswal
from Lucknow, Uttar Pradesh
Apr 3, 2010
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Not working properly

Address: Barabanki, Uttar Pradesh

R/Sir,
I have purchased a Spy pen Recorder, order No. 194502. I have received a simple manual with this item. I have contact to naaptol.com then manual send me through email but Software Driver is not avail me. Without driver not chage the date format. I have send already mail massege but no response about this.
Now my complaint is also that this product is not proper work because recroding is not properly. After much time recording,...
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PRADEEP SINGH BHATIA
from Gwalior, Madhya Pradesh
Mar 31, 2010
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mobile defective

Address: Indore, Madhya Pradesh

www.naptol.com this company is biggest cheat in india they are spending money on advertisment i have bought mobile boss 3300 of rs 3999 its defective order no 255010 now they are not responding to the complain beware of the company
pradeep singh bhatia [protected]...
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