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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 10, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 90

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S
Sabeer Khan
from Amritsar, Punjab
Jul 23, 2019
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problem regarding pan card

Address: Village Rasulpur p.o box Ahmedgarh tehsil malerkot, District Sangrur state punjab, Sangrur, Punjab, 148021

Sir/madam,

I have applied for new pan card on 22th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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L
lalithaiob
Jul 22, 2019
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change of password

Address: Chennai, Tamil Nadu, 600024

I am an ideas speed e user, a client member
With dp id in302437 and client id 20129110. My password earlier did not contain capital alphabet and special character. The new requirement is that they should contain them. But the system is not allowing me to change the password and throws some wrong message or other.
I could not use the forgot password also as it directs me to take the paperwork to my dp which is far away from...
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A
Azv Arv
from Bengaluru, Karnataka
Jul 22, 2019
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exception in generating esign user pdf inside esign controller for token no 0042863262

Address: A-308, Ozone Urbana Aqua Udayagiri Devanahalli, Bangalore, Karnataka, 562157
Website: www.onlineservices.nsdl.com/paam/emudraWebServices.html?ID=-753169196

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming
br...
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A
Anup Gond
from Mumbai, Maharashtra
Jul 22, 2019
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e-pan card issue

Address: Thane, Maharashtra

Sir/madam,

I have applied for e-pan card on 21th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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S
ssbhati64
from Jodhpur, Rajasthan
Jul 21, 2019
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pan card registration

Address: Shop no-2,Near Ajit Bhawan,Circuit house road ,Jodhpur, Jodhpur, Rajasthan, 342902

I have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to...
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D
Deepak Challana
from Badhni Kalan, Punjab
Jul 21, 2019
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exception in generating esign user pdf inside esigncontroller for token no 0042785990

I have been trying to provide ekyc for my aadhaar card and also submitted otp four times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....
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J
Judah Benhur Katy
from Mumbai, Maharashtra
Jul 21, 2019
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not received refund amount after failure of ekyc

Address: NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642) 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Mumbai City, Maharashtra, 400013

I applied for existing pan card for updating parents name on 13 july 2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
br...
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G
Gagu chirag
from Mumbai, Maharashtra
Jul 20, 2019
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pran no not received

I have made payment for nps and then the payment is not completed. After that i am unable to login again and the site is showing the registration against this acknowledgement no is pending for confirmation from payment gateway. My acknowledgement id is 11904709 and date of registration is 08 july, 2019. Now neither my pran is generated nor i am able to complete the payment. Kindly deal with the issue...
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H
Himanshu_Khanna
from Mumbai, Maharashtra
Jul 20, 2019
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pan status no record found application submitted through e-sign/ekyc

Address: New Delhi, Delhi, 110086

Hi sir/madam

I have made a pan change or correction request through nsdl online portal using ekyc/esign using adhaar card application and payment was successful.

But i cannot find any status of pan application using acknowledgement number provided it's always giving "sorry no record found" message.
Acknowledgement no. [protected]

Please look into the matter and help asap.
br...
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D
Dinesh412
from Mumbai, Maharashtra
Jul 20, 2019
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pan card dob update shows no record found

Address: 603002

Hi team,

I have applied for pan card correction on 19th july 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). And my pan number is "bimpg9938a". After completion of the process i have received message stating

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward...
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S
Shaik7867
from Bengaluru, Karnataka
Jul 19, 2019
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error while checking pan card status

I applied for the pan card through nsdl e-governance on 18/07/2019 and i have also uploaded my aadhar card.

I also received acknowledgement number[[protected]].

But when i checked my pan card application status it shows that no record is found.

Please kindly resolve my issue.

Thanking you in advance....
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M
Mayanky1
from Mumbai, Maharashtra
Jul 18, 2019
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complaint regarding trackon courier service

As you sent the details of pan card and details of courier service and expected delivery was on 11th of july in jaunpur but till 17 i didn't recieve any pan cars and even instead of delivering they hold the courier at it's varanasi centre from 9th july i complained two times but they didn't do anything and at last i have to go to varanasi at trackon centre and then they give it.
This was not with me like with same problem around 5...
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S
Surender Jbt Surender Jbt
from Mumbai, Maharashtra
Jul 18, 2019
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please activate online my pran number

Address: Ward no 1 ellenabad, Sirsa, Haryana, 125102

Sir my name is Ankit Kumar s/o kishori lal my phone number is [protected]. I am peon in Irrigation department haryana dusty Sirsa Ottu sub division .sir I applied for pran and NpS number on 15/04/2019 and I received a msg of pran number on12/06/2019 but it doesn't not connected with nsdl so I can not get my salary yet . now my 4 months salary is pending it's very difficult for me plz connect My pran number with the system of treasary my pran...
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I
Iqbal956
from Mumbai, Maharashtra
Jul 18, 2019
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pan card re post

Address: 501141

Respected sir,
I have applied for pan card with the name mohammed iqbal which dispatched at our residence address on july 1st 2019. Unfortunately we could not recieved the post as we were out of station. Later, i approached the local post man and he informed me that he has returned the pancard to sender address..

Therefore, i kindly request you to resend the pan card to the same mention address

Applicant...
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M
Mayur M. Rathod
from Ahmedabad, Gujarat
Jul 18, 2019
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nsdl e-governance infrastructure exception in generating esign user pdf inside design controller for token no

Address: Mumbai City, Maharashtra

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....
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S
Suyash Holani
from Jaipur, Rajasthan
Jul 18, 2019
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pan - no record found

Address: Jaipur, Rajasthan, 302021

I have applied for new pan card on 17th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number. On completion of the process, i received following message :

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i am trying to track my pan card...
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S
syed.atheeq
from Bengaluru, Karnataka
Jul 18, 2019
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nsdl e-governance infrastructure exception in generating esign user pdf inside design controller for token no.

Address: 560046

I have been applying for pan card using nsdl online servuce through ekyc and esign. After all the information input and completing the payment, i authenticated my ekyc and entered the otp however the esign is not working.
The error "exception in generating esign user pdf inside esigncontroller for token no 00425*"

The aadhaar authentication happens post making the payment. I have done this 3 times today, twice using...
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B
Bijan@123
from Kolkata, West Bengal
Jul 17, 2019
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pan card redispatch please

Address: Applicant Name: PARTHA DAS DAKSHIN DURGAPUR P.O-SREE DURGAPUR P.S-DHOLAHAT PIN-743349 STATE-WEST BENGAL DISTRICT – SOUTH 24 PARGANAS, South 24 Parganas, West Bengal, 743349

Dear Sir,
I have applied for a new PAN Card in the name of PARTHA DAS which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.
ADDRESS
Applicant Name: PARTHA DAS
DAKSHIN DURGAPUR
P.O-SREE DURGAPUR
P.S-DHOLAHAT
PIN-743349
STATE-WEST BENGAL
DISTRICT – SOUTH 24 PARGANAS

Therefore, I requesting your resend my...
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C
CAR CARE SYNERGY
from Hyderabad, Telangana
Jul 17, 2019
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e-kyc /e-sign based request has failed but i didn't get money return

Address: Hyderabad, Telangana

Your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I got this message when i applied for pan through e kyc base, but i didn't get money return. What should i do now....
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R
radha bisht
from Dehra Dun, Uttarakhand
Jul 17, 2019
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new pan card application online error

Address: Dehradun, Uttarakhand

I have applied for on line new pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no. [protected]
Please help to resolve this issue...
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