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NSDL e-Governance Infrastructure Complaints & Reviews

www.nsdl.co.in

3.5

Updated: Jan 10, 2025

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EKYC failed for PAN update

Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN 1102****15

I m not able to open account in eNPS

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Your application is under process at tin facilitation center. Kindly call 044 - 28142845/46/47/48/49 for further processing of your application

Error pran not found in database

Failure of the e-kyc

Pan card fee not refunded

Your application is under process at tin facilitation center. Kindly call 044 - 28142845/46/47/48/49 for further processing of your application

Your application is under process at tin facilitation center. Kindly call 044 - 28142845/46/47/48/49 for further processing of your application

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Money deducted from the bank but the transaction failed

My saved registration form is not available to edit for completing registration

NSDL e-Governance Infrastructure reviews & complaints page 90

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Address: Village Rasulpur p.o box Ahmedgarh tehsil malerkot, District Sangrur state punjab, Sangrur, Punjab, 148021

Sir/madam,

I have applied for new pan card on 22th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

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Address: Chennai, Tamil Nadu, 600024

I am an ideas speed e user, a client member
With dp id in302437 and client id 20129110. My password earlier did not contain capital alphabet and special character. The new requirement is that they should contain them. But the system is not allowing me to change the password and throws some wrong message or other.
I could not use the forgot password also as it directs me to take the paperwork to my dp which is far away from...

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Address: A-308, Ozone Urbana Aqua Udayagiri Devanahalli, Bangalore, Karnataka, 562157

Website: www.onlineservices.nsdl.com/paam/emudraWebServices.html?ID=-753169196

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming
br...

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Address: Thane, Maharashtra

Sir/madam,

I have applied for e-pan card on 21th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...

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Address: Shop no-2,Near Ajit Bhawan,Circuit house road ,Jodhpur, Jodhpur, Rajasthan, 342902

I have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to...

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I have been trying to provide ekyc for my aadhaar card and also submitted otp four times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....

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Address: NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642) 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Mumbai City, Maharashtra, 400013

I applied for existing pan card for updating parents name on 13 july 2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
br...

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I have made payment for nps and then the payment is not completed. After that i am unable to login again and the site is showing the registration against this acknowledgement no is pending for confirmation from payment gateway. My acknowledgement id is 11904709 and date of registration is 08 july, 2019. Now neither my pran is generated nor i am able to complete the payment. Kindly deal with the issue...

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Address: New Delhi, Delhi, 110086

Hi sir/madam

I have made a pan change or correction request through nsdl online portal using ekyc/esign using adhaar card application and payment was successful.

But i cannot find any status of pan application using acknowledgement number provided it's always giving "sorry no record found" message.
Acknowledgement no. [protected]

Please look into the matter and help asap.
br...

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Address: 603002

Hi team,

I have applied for pan card correction on 19th july 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). And my pan number is "bimpg9938a". After completion of the process i have received message stating

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward...

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I applied for the pan card through nsdl e-governance on 18/07/2019 and i have also uploaded my aadhar card.

I also received acknowledgement number[[protected]].

But when i checked my pan card application status it shows that no record is found.

Please kindly resolve my issue.

Thanking you in advance....

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As you sent the details of pan card and details of courier service and expected delivery was on 11th of july in jaunpur but till 17 i didn't recieve any pan cars and even instead of delivering they hold the courier at it's varanasi centre from 9th july i complained two times but they didn't do anything and at last i have to go to varanasi at trackon centre and then they give it.
This was not with me like with same problem around 5...

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Address: Ward no 1 ellenabad, Sirsa, Haryana, 125102

Sir my name is Ankit Kumar s/o kishori lal my phone number is [protected]. I am peon in Irrigation department haryana dusty Sirsa Ottu sub division .sir I applied for pran and NpS number on 15/04/2019 and I received a msg of pran number on12/06/2019 but it doesn't not connected with nsdl so I can not get my salary yet . now my 4 months salary is pending it's very difficult for me plz connect My pran number with the system of treasary my pran...

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Address: 501141

Respected sir,
I have applied for pan card with the name mohammed iqbal which dispatched at our residence address on july 1st 2019. Unfortunately we could not recieved the post as we were out of station. Later, i approached the local post man and he informed me that he has returned the pancard to sender address..

Therefore, i kindly request you to resend the pan card to the same mention address

Applicant...

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Address: Mumbai City, Maharashtra

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....

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Address: Jaipur, Rajasthan, 302021

I have applied for new pan card on 17th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number. On completion of the process, i received following message :

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i am trying to track my pan card...

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Address: 560046

I have been applying for pan card using nsdl online servuce through ekyc and esign. After all the information input and completing the payment, i authenticated my ekyc and entered the otp however the esign is not working.
The error "exception in generating esign user pdf inside esigncontroller for token no 00425*"

The aadhaar authentication happens post making the payment. I have done this 3 times today, twice using...

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Address: Applicant Name: PARTHA DAS DAKSHIN DURGAPUR P.O-SREE DURGAPUR P.S-DHOLAHAT PIN-743349 STATE-WEST BENGAL DISTRICT – SOUTH 24 PARGANAS, South 24 Parganas, West Bengal, 743349

Dear Sir,
I have applied for a new PAN Card in the name of PARTHA DAS which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.
ADDRESS
Applicant Name: PARTHA DAS
DAKSHIN DURGAPUR
P.O-SREE DURGAPUR
P.S-DHOLAHAT
PIN-743349
STATE-WEST BENGAL
DISTRICT – SOUTH 24 PARGANAS

Therefore, I requesting your resend my...

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Address: Hyderabad, Telangana

Your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I got this message when i applied for pan through e kyc base, but i didn't get money return. What should i do now....

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Address: Dehradun, Uttarakhand

I have applied for on line new pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no. [protected]
Please help to resolve this issue...

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