Ola Cabs / ANI Technologies Complaints & Reviews

Dear sir/madam
Yesterday i booked prime sadan cab with cnr [protected]. Vehicle no hr 55 aa 8604, driver name neeraj sharma.
I called to diver for pickup, he requested that please come opposite site i m there. Approx 50 minutes he rolled us here and there. Finally when we sited on cab, he asked me where to go. I told place. He was pressing me to cancel the ride becz i will not go there. And misbehaved with me and my pregnant...

Today on 28 nov i was travelling from sanpada to wagbhil thane with wagonar at 8.53 pm due to some issue a ola cab met with accident where no one was injured but we suffered a very bad experience with ola services, which led my family on road with 2 years old kid at night 9.34 pm on road with such a bad experience... As driver had some argument with other self driver where me n my family was messed... As i had called emergency but even from...

I had booked for a rental ride on 21st June 2019 for 6 hrs and 60 km CRN [protected], Prime Sedan (White Xcent) The ride commenced at 06:16 am from Rafi Marg area. After reaching the first stop point at 07:01 am completing 23.7 km the ride stopped without me giving the stop OTP to the driver partner(Mr Gaurav). As the account was linked to my OLA credit, the amount of Rs 1305 was imposed on to me. Immediately connected to the customer care...

On 18.11.19 i has taken cab service from ola the rate shown atthe time of booking 237 and after ride they have charged 282 rs. At that time i have registered my debitcard paid 237 by debit card and remaining by cash. Ola has commited 36 refund but till now i have not received. On 25.11.2019 ola has deducted 201 from my registred debit card from ola. I have contacted ola for refund but no helpline is responding. Please support to get my money...

I booked a cab on nov 12 and paid rs. 224 to the driver after closing. Booked another ride on nov 19 with the bill amount r.413 and the driver said it is ola money and no need to pay cash (Thanks to his honesty, although the previous driver didn't cheat me because the ride shown the money after closing).

I came to know my account was changed to postpaid without any information or acknowledgement from me. Now the account says...

On 19th august, 2019 i took ride on ola from mulund to cbd belapur, for which i was charged double the amount. When issue was raised it stated due to traffic. Cnr : [protected]
There was no traffic and route was also normal.
Rs 683 was charged.
I tried to find several customer care number, tried various number, however no one responded.

On august 22nd i took a ride on ola from cbd belapur to mulund, for...

-hired ola cab through my friend from okhla phase i to bahadurgarh
-trip no. Crn[protected]
-invoice no. Diwaigamb177598
-distance=57.5 kilomtr
-amount charged: via postpaid mobile=rs 500/-+cash taken=rs 400/- (Total rs=900/-)
-actual bill amounted=rs 822/-
-extra charged (Cheated by)=rs 78/-
-driver name=manoj kumar
-taxi no.=hr55ae7151 (Ola prime play, dezire...

CRN [protected] Driver Anthonysamy S arguing that for booking mini only one luggage allowed. He had a swift desire and was impolite. Seeing his impoliteness I cancelled the trip if it is not allowed to carry 3 bags in the trip. I was with my spouse and daughter and had only one hour for train at Chennai egmore. The worst thing was he further approached the driver o[censored]ber who came picking us up in 19 minutes time. Please avoid ola. If possible...

Had a pathetic experience with ola. Cab driver left me and co-passenger midway and ran away. He completed the ride without us and the entire money got deducted from my ola money account. It's been 5 days and ola refuses to refund the money. Pathetic service and i hope uber shuts you down. Endangering the safety of passengers is becoming common for ola. Drivers acting like goons and ola doesn't take action...

At the time of booking charges displayed was 97 rs but after finishing ride they deducted 179 rs. Stating 100 rs as state tax. If i am travelling within noida from sector 126 to sector 93 b at 12:30 pm. What are these charges?

There is no customer complaint number or email id to reach to.
Existing numbers on internet is one which shows busy or unanswered on every ring....

Vehicle no ts 10ub 6838 was coming wrong route at moosapet, when we asked him to come properly the driver was behaving in rude manner and showed his temper and also said give a complaint whomever u want, please consider this and take action in the driver immediately. I am also complaining to police too. I am attaching photograph of the cab for your information. It's a school time children may cross the road, if he drives like that who will...

Hello,

I hired cab from OLA for 12 hr/120 km in Hyderabad on 25th Oct. I checked with Driver if I free him after this ride, What is going to be charge? As per other cab company, I was supposed to charge for Kilometer, I travel.

I decided to free Cab but OLA charged me for 12 hr. There was just 50 km travel and no wait but still OLA charged.

I tried to convince them through Social media channel...

Please See my comments on Your service and driver issues which i already replied on a complaint to Ola([Ola Support] #[protected] but seems Ola executives are trying to save such criminal Drivers instead of Firing them from Contract.

It seems Driver (Driver name Jitendra ShantaRam) was not at all a good professional and he seems to be an expert in doing fraud and cheating customers. I booked a outstation cab to Saptshrungi temple...

This is the second time my account is blocked since may. I have been a loyal customer to ola. I use it everyday to travel from my drop point to home. I've come to depend on it.
I have already emailed ur grievance dept thrice. No response yet.

Plz tell me why my account was blocked so atleast i can try n rectify the mistake.
I am fed up of this happening.
I work for a good company. I can also get a character...

I travelled from delhi to jaipur and was charged extra even according to the app. The app calculated fare of 275 km and when i reached, i was shown the fare for 250 km and was segragately charged an enormous extra amount for 25 kms that was already pre calculated, i contacted ola and was assured with a solution in 24-72 hours but 2 months have passed and no solution is provided....

I came by indigo flight from jaipur around 10.45 pm and came straight to the ola cab center for booking for a ride to my home. Four times the booking was confirmed but the drivers cancelled the pick up. When we cancel a ride you charge a fine and collect the money but what is the cost of inconvenience caused to the customer due to the driver cancelling the ride and how would you compensate the customer. I am a senior citizen and i had to...

On 19.11.2019 we travelled by Ola taxi vide TXN no CRN[protected] & paid RS 151/
On same day we again booked for same same place vide CRN [protected] but we paid excess 33/ means RS 184/ for same destination due to following reasons.
1. Before this deal we were compelled to cancell TXN CRN [protected] as driver mr Rohit Namdeo refused to go and we were compelled to cancell for booking of new deal hence cancellation charges RS 15/...

We booked a ride for gurugram from central secretariat. When he reached the place after hiring the cab the driver refused that he has no permit to travel. But in his number plate there is all india permit. Very much lazy drivers irritating the customer fighting with us and asked us to get down from cab. He refused to tell his name and started his vehicle when we called the police. I am an advocate if complaint has not taken then i'll register...

The cab was booked from varthur to ombr but the driver took him to unknown location and beaten him along with his friends and lodged a fake fir against him as the police was also involved with the driver. My friend's phone is also not traced. The security guard of hospital where he was taken by the driver and the police informed that he was tied with a rope and so unconscious due to the injuries. The driver openly asked for 5000 inr infront...

I have travelled in ola cab on nov 4 and in hurry have paid money online while on otherside bill generated and have to pay the same amount via cash as online transaction was late so money was given twice... A msg of refund process was recieved but have not recieved refund.. Pls process my request soon as it have passed 17days. Process of refund of money 131rupees kindly resolve our issue...