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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Mar 16, 2025
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies reviews & complaints page 474

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dkselvan
Oct 15, 2014
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Strongly not recommend OLA service

Address: Chennai, Tamil Nadu

Booked a cab with OLA on Aug 26th 2014 to pick me up at 9:30 pm on Aug 28th from my home, where I'm supposed to catch train by 11:15pm to attend my sister's marriage On 27th morning I enquired with acustomer service agent about the confirmation, she replied, I don't have to worry, the cab will definitely be available and the details abt the cab and driver will be given half an hour before pick up time . On 28th at 9:00 pm I received...
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Priti Khemka
from Bengaluru, Karnataka
Oct 8, 2014
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Failure to provide services

Address: Bangalore, Karnataka

I have a serious complaint with Ola Cabs. I had booked a ride with Ola for 6th October 6:45 am in Bangalore on 04.10.14 which was confirmed and the CRN was 11396550. However, on the morning on calling the driver Mr. SRIDAHR at 6:45 am, he refused to come without informing in advance. Another driver Mr. PRAKASH was scheduled to pick me up at 7:15, after a delay of 30 mins from the scheduled time but he too refused to come and said he was far...
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Deepesh01
from Mumbai, Maharashtra
Oct 6, 2014
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Driver misbehaves, asks for more cash & the Co. does not answer any calls or mails

Address: New Delhi, Delhi

2nd Oct 2014 - I booked my cab for 4:00 am, told the Driver to wait while I climb down the stairs, when I reach to the pick point, he is not there, on calling him he tells me that he took another passenger to the airport, which is just bizzare After he returns back by 4:35 am, I receive a msg that 132 rs have been deducted from my ac. On my way I called the OLA care no more than 10 Times, no ans from your end Posy the driver drops me...
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vishalkr87
from Delhi, Delhi
Oct 6, 2014
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Worst Service # CRN 10951656

Address: Chennai, Tamil Nadu

I booked an OLA cab for a drop at airport. The cab was scheduled to pick me from my place at 3.45 AM but to despair the cab did not reach. I gave several calls to the OLA cabs call center and with every call they just re-directed the cab numbers from one to another. This continued till 4.10 - 4.15 when I somehow managed to get a private car who charged me 1200 considering it night and emergency condition of mine. I really consider OLA cabs...
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DEVESH ANAND
from Hisar, Haryana
Sep 16, 2014
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Deduction in Ola money

Address: Bangalore, Karnataka

Hi, I, Devesh Anand with referral code “ XGW5W1” . My friend, Deepak Kumar took first ride but instead of getting Rs 300/- in my ola money, I have got only Rs 100. But I got the mail from claiming that I have received Rs 300/- which is not true. I am attaching the proofs along.Please do something in this regard at the earliest. Devesh Anand...
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DEVESH ANAND
from Hisar, Haryana
Sep 1, 2014
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Bad service

I am really fed up with the service I had to suffer by. I booked City Taxi Sedan with CRN9235548. But I had not started the ride yet the status was “In progress”. I called the cab driver too, he did not pick up the call and even I complained to Ola customer executive but no solution. Then at last I could see the new status that I have completed my ride and got the invoice along of Rs 55/-.Actually I had not taken any ride. Then again...
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Debabrat
from Pune, Maharashtra
Aug 31, 2014
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Horrible service, mis-conduct, abusing behaviour CRN9059460

Address: Mumbai City, Maharashtra

Booked an ola cab using your mobile app and after some time got a call from the driver. He says he was on the main road and wanted me to come to him, all this during heavy rains - which was the reason I had to call a cab anyway. After requesting him for about 5 mins to come to my apartment building, he accepted as if he was doing me a huge favour. Anyway, when I turn up downstairs, he's no where to be seen. After some time I was able...
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srini123g
Aug 27, 2014
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Horrible Pune experience: CRN 7804338

Address: Pune, Maharashtra

Horrible Pune experience: CRN 7804338 i have booked a cab from Chikhali -Pune to drop Railway station on 12aug 2014. got confirmation from Customer service team that i will receiving drive number 1 hour prior to journey but have-not raised any number commutation till last movement than i called up and request for drive number then they have informed that they cannot provide cabs from Chikhali area. Total Fraud company Would never suggest...
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Anyad
from Bengaluru, Karnataka
Aug 14, 2014
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Horrible Pune experience: CRN 8273370

Address: Pune, Maharashtra

I am new to the city, travelling alone and I booked an Ola cab from Koregaon Park to my residence at NIBM Khondwa, next to Cloud 9, which is by no means, out of the way, at 23.00 hours. The driver began driving in the opposite direction and when asked told me quite honestly that he has no clue where NIBM is, or how he should get there. I suggested he call the center and figure out - but he seemed reluctant to do that. He then began driving...
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cva_2014
from Coimbatore, Tamil Nadu
Jun 30, 2014
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Pick up dishonour- CRN 6931526

Address: Chennai, Tamil Nadu

I had booked for a cab for a drop to Chennai Airport from Ayanavaram on the 30th June 2014 at 4.30 a.m.. I had booked the cab the previous day and the same was acknowledged by way of SMS from the agency. On the 30th when I spoke to them at 4 a.m I was told to wait for 5 mins for the information of the driver to be sent to me. After the stipulated time I spoke to them to which I was told in a matter of fact way that the trip will not materialise...
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rockscissorshammer
from Mumbai, Maharashtra
Jun 30, 2014
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Driver and hidden fees that Ola should know about

Address: New Delhi, Delhi

I called driver about 10 minutes till 8 so ask his location. He told me about 15 more minutes. When I made the booking I requested a driver who understood English. He did not. At 8:30 I called Ola cabs to ask why I get text message showing journey has started when the driver did not show up? I was put on hold and then was told the driver was there outside waiting. When leaving I wrote down the starting mileage and the driver confirmed it...
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lionheartedraj
from Bengaluru, Karnataka
Jun 9, 2014
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Negligence in rendering services to Customers....... Worst ever seen

Address: Chennai, Tamil Nadu

I have given a cab request through OLA cabs on 4Jun'14 for a drop till Chennai Airport and that request was made for 5Jun'14. The very next day I got a call from OLA cab driver enquiring me about by pick up point which rather I have mentioned clearly at the time of placing my request, still I have explained very clearly to that cab driver. The driver after collecting the details informed me that he would not be able to help me out since he...
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ocenbluess
from Mumbai, Maharashtra
Apr 22, 2014
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Service Denial after Confirmation

Address: New Delhi, Delhi

13 hours, Multiple Lies, Delays, Break Promise, Cancellation & Thank you! CRN 5461418 Got awesome service from Ola! 1) Booked Cab 14 hours ago for 4.30 am pickup on 21 Apr 2) Got confirmation 13 hours before travel - cool! 3) Repeatedly called to get driver information (thrice) - Customer Care consistently says "you will get driver details only 30 mins before travel" - seemed good use of 'Just In Time' principles 4) 3:45 am,...
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Shilpa Philip
from Bangalore, Karnataka
Feb 15, 2014
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No punctuality and pathetic service

Address: Bangalore, Karnataka

Booked cab for 7:30pm on 14th Feb. Had the worst experince ever. The cab Never came. After waiting for 15 minutes when we called the customer service they informed us then that there will be a delay of half an hour i.e... it would reach only after 8. On asking them to arrange some other cab which was near our pick up location, they agreed but that too did not come. The worst part is, on calling the customer service again to check the status,...
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premvazirani
from Delhi, Delhi
Oct 21, 2013
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Charging for "waiting" during traffic jam.

Address: New Delhi, Delhi

I want to complaint against Ola Cab Delhi. I booked a cab from Janakpuri to Shalimar bagh. The driver reached as scheduled at 6P.M. on 20th October 2013 and covered a distance of 13.9 km in One and half hour and charged Rs 373/- while according to ola cabs the rate is Rs 21/- per km which comes to Rs 292/- for 13.9 Km. When asked the driver informed that the taxi was in jam on roads and hence they have charged for waiting of 41 minutes on...
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sarithamathew0305
May 13, 2013
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Unreliable cab service

Address: Karnataka

I booked a cab on 11th May for a pick up from Residency road, Bangalore at 12 am. I even got a mail confirming the same. At 11:30 pm I got an sms saying that your cab has been cancelled!!! On calling OLA I was told that due to unavailability the booking was cancelled. This is highly unprofessional. After confirmation how can you cancel, and that too at the nth hour. Will never ever be taking an OLA cab and will spread the word around to all...
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pulkit_kapoor
from Gurgaon, Haryana
Feb 5, 2013
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Non-Delivery of promised service

Address: Gurgaon, Haryana

I booked a cab with OLA cabs for 10:30 AM on 5th Feb, 2013. The booking call was made at 9:09 AM in the morning. I got three confirmation messages of the booking via SMS at 9:12 AM, 9:19 AM and 9:49AM respectively containing the following confirmation no. CRN 1691134.

I was waiting for the cab at the expected time. But no information was sent to me regarding the driver till 10:00 AM, as promised. I made a call at the helpline...
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