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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Apr 16, 2025

Complaints 9479

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Most useful reviews

Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 90

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Address: Gandhinagar Gujarat

CRN[protected] trip was showing estimate of 2502 Rs. At the end of the trip I paid 2974 as it was shown in the OLA app. I didn't talked with the driver till I got down. Now OLA says "as per my instructions" route was changed and so I was charged higher. Also, I had no halt, not even for a second, still they charged for 1hr waiting charge....

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Address: Bangalore

On 24 th April 2021 My ride was from Noida sec 22 to new Delhi railway station. After the ride ends drives says not to pay through OLA payment. Driver told to pay the money offline. I made the payment. Now on 25th April When I try to book a cab OLA is asking to pay previous ride fees the fees which I already paid to driver. So I tried to reach out to OLA customer service none of the numbers are working. Very bad service from OLA....

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Dear Team,

I would like to share with you that i have booked cab from Ola cab online many times.

I am giving the recent example for fraud in Ola cab bill, I had booked the cab from Shadhara Delhi to Faridabad on dated 23/04/2021 vide CRN [protected].

I had checked my invoice against the above said trip and found that in the invoice Ola has charged the toll of Rs. 470/- out of total bill amount...

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Hi Ola Support Team,
I have raised one refund request against my Ola outstation ride CRN [protected] and ticket ID
(Ticket[protected] on October, 2020.
Md Arbaaz from Ola Support team sent me the mail of confirmation that I will get the refund of Rs Rs 1298.
I shared my bank account details with the Ola Support.
But till now I didn't get my refund.
Here I am attaching the screenshot of that mail.br...

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Address: Aditya Birla Memorial Hospital, Pune

I never ever have wanted to activate ola money post paid and suddenly I see a message from Ola, it say clear your post paid dues or else fine will be imposed,
It seems that this is kind of scam by Ola to create problem to customer and drain their money,
All should be aware of such scam by Ola....

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I had booked ola cab in bangalore to travel from Malleswaram to Airport this morning at 1200 am. The driver was Tulasi Das Rao. I had booked the ride for cash payment.
Upon boarding the driver asked me to pay by cash and not ola money. I agreed.
The bill for the ride was 720. When i paid him the amount, but found that the same amount was also deducted from my Ola Money account also. Thus I was charged double for the ride....

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Address: Kolkata

Ola/Uber drivers in kolkata simply refuse to switch on the AC giving reasons that they are not paid properly... now if i am to believe them, why isn’t the Ola/Uber authorities looking into this matter seriously????
Or are they simply not bothered about the comfort of general public!!!
When someone is booking an Ola/Uber, he/she does it with an expectation to ride an AC cab... if the Ola/Uber authorities feel that they are...

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Ola has worst management. Ola doesn't penalize its drivers for misbehavior.
I booked an Ola Mini on the night of New Year 2021 (I think). The driver came to pickup location and refused my destination. He told me to cancel. I had to cancel to book another one. After this cancellation, they blocked my account. I had added 300 Rs to my Ola Money wallet, which I can't access now. I want a refund in whichever way possible. I don't want...

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Address: JHOTWARA,JAIPUR

Today i book a ride from ola cabs app from my mobile
as usual ola bike book my ride and give me 6 minutes waiting time in this waiting time rider call me two time and ask for destination and after waiting period rider canceled the booking
but no one (Rider and ola cabs) has to inform me for ride cancel and what is the cause for cancellation
if customer cancel the ride ola cabs ask the cause for cancel and take penalty...

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Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru 560034 Tel: +91 80 6735 0900

Hi.

I have book a Ola cab from Lucknow Airport to Kanpur on 10 April 2021 .The cab was too dirty and driver was suffering from fever as he said after sitting in cab .

When I said I am cancelling ride to driver at outside Lucknow airport driver said he will take full fare .

I have inform Ola customer care center at Bangalore at +[protected] but they said take the ride fever is normal in this...

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Address: Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala Bangalore Bangalore District Karnataka India 560034 ,+918067350900

Hi.

I have book a Ola cab from Lucknow Airport to Kanpur on 10 April 2021 .The cab was too dirty and driver was suffering from fever as he said after sitting in cab .

When I said I am cancelling ride to driver at outside Lucknow airport driver said he will take full fare .

I have inform Ola customer care center at Bangalore at +[protected] but they said take the ride fever is normal in this...

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Dear Sir / Madam,

I booked a cab using Ola App from West Tambaram to Putlur on 21st March, 2021. CRN Number: [protected]

I made a payment of 648 via GPay for this ride and it was a successful transaction.
But I got a message from Ola that amount has been refunded and please pay the total fare in cash. So I paid the fare in cash to the driver. Driver also told that refund might take atleast 7 days.
br...

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On 25th January I took an outstation ride with Ola. Due to issue with Ola app i ended up paying in Cash. Now ola is chasing me to pay Postpaid amount which was deducted for the same ride. I have explained this to them a several times but they keep calling me for the same issue and threating me to pay them. What should i be doing in this case?

I aa getting 10- 20 calls each day and some times in an hour which i clearly think...

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I booked an ola yesterday 2:13 PM, where I had my luggage along with me where I was travelling from Dwarka (PG) to Ghaziabad, I had kept my bag in the cab where I asked the driver to help me with the luggage and he denied, he took my duffle bag along with him in the cab I have a video of the same since we have cctv camera installed in here....

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Address: PLOT NO 23 SAI BABA NAGAR, KAILASH COOPERATIVE SOCIETY, NR KOKADE PANWALA WATHOBA CHOWK

Dear Sir/Madam,
Yesterday, Dated 9-April-21, I have taken Ola and for 178 Km fare charge 4501 Rupees which is more the Flight rate, Please look to re-Imburse the Extra charges. My Mobile No [protected]. No Support received from Ola customer care phone banking. He refuses to registered the Complaint.
I am working with Tafe Motors and Tractors Ltd and Corporate account with Ola Hence difficult to send this bill for Reimbursement...

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I booked an OLA cab and it's total fare is 26 RS.
Paid it online via GPay, amount got deducted but it showed failure on the application.
Driver also didn't get paid online notification.
Driver then asked to pay it via cash, I was in a hurry so paid the amount 30RS via cash.
I want the refund for the amount that got deducted online....

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Address: pune

Mobile no [protected] not geting otp but same driver brings after checkig no otp on moblile and driver cancel booking fm koregao park to mahindra royal and second
booking on 15/03/2021booking at 0600hrs mahindra royal pune to andheri west mumbai no otp or driver did not callme and i booked second olaat 0610 andtravelled.For the both i was charged 200/ to bb refunded back immeditly.Thanks sharad m shinde mob [protected]...

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Address: New Delhi

I booked a ride from Terminal 3 IGI Airport to Bathinda Cantonment for 02 Apr 2021.At the time of booking the fare shown was Rs 8073/-. On completion of the ride the fare shown was Rs 10, 283/- (Screenshot of invoice attached) without any detours from the main route i.e a difference of Rs 2210/- .

Screenshots of the pre-booking fare as well as the final invoice are attached herewith.

There seems to be a definite...

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Plz help me out of this prblm...

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Friday OCT 30 i book a ride on Ola. i took the ride. and after the ride is over the driver insisted on paying with google pay to him. i did and i have the screenshots. i have told old same thing. and now they are asking me to pay again to them. i asked ola customer service for the same via twitter and email and website. their support system is not good. no phone number available for immidieate calls. only support FAQs are available due to...

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