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Ortel Communications Complaints & Reviews

www.ortelcom.com
2.1
Updated: Jul 17, 2022
Complaints 461
Resolved
190
Unresolved
271
Good! Ortel Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ortel Communications step up their efforts to fully resolve all complaints 👍
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Ortel Communications reviews & complaints page 2

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A
Aesthetic Spot
Oct 6, 2021
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Star channels not coming from last 7 days ( 30sep - 6 oct )

It has been 7 days the star channel pack not coming. They are telling that there is signal issue but not solving them .
Place : jeypore ( k )
Pin code : 764001
If you had not solve this problems i am sure we will change this setup box .
Thank you...
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S
Srustidhar Nayak
from Bhubaneswar, Odisha
Oct 6, 2021
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Star sports channel is not working , Consumer no. 528072

Address: Bhubaneswar

Star sports channel is not working, Consumer no.528072, Address- Dumduma Housing Board Colony, Khandagir, Bhubaneswar, PIN 751019...
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B
Biswaoo
Oct 4, 2021
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The channel is blocked

Address: At-tangi, state -odisha, pin -752023, dist -khordha

Every month I have paid my monthly bill on offline... I also paid my monthly bill... They don't give any recipt... But my star sports 4 channel is blocked why I am also paid my bill offline by member ortel on my area... My costumer id is[protected] please sir please please slove my issue and active my star sports channel 4 channel... I have already paid for this channel...
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A
Amarnath Jena
Sep 30, 2021
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No Service and Link is down from last 15 days

Last 15 day i am not getting any kind of service from your end. I have complained many times through your customer care service but nothing is happening from your end.

So it's my request to resolve the issue ASAP and refund my paid amount which was paid earlier as advance. (due to link down from 15 days)

My customer ID-: 605042
Name-: Saubhagyalaxmi Das...
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V
Vuppala Surender kumar
Aug 28, 2021
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Channel's

Address: alagadapa,miryalaguda
Website: tv

Iam paying money for all channels . but some channels is not coming so fix it as early as possible.after fixing someday it will come and go.so please fix and dont cut channels like disnep, hungamma, disnep xd and all and etc .please

its my humble request....
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A
Abhijitbbsr9999
Aug 21, 2021
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Refund Amount

Hi Team

On the month September 2020 I had requested for the broadband connection, due to some budget issues company didn't provide me the connection.

And I have already paid the Rs.970 rupees of payment to your agent (Bubu).

And I have called multiple times (more than 20) to your customer care, visited office more than 5-6 times for my refund.

I have called to Bubu and Personally...
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D
Dippti
Jul 21, 2021
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I am complaining about of disconnection of ortel digital service

My customer ID is 01805222 I paid my bill today July 21 but service is disconnected please help...
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D
Dippti
Jul 21, 2021
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I am complaining about non payment of my bill which I have paid

My customer ID is 01805222 I have paid my bill two times online in ortel still it is showing bill not paid my channels are blocked please help...
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D
Dippti
Jul 21, 2021
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I am complaining about non payment of my bill

I have paid irrelevant bill on 21 July 2021 amount 428.40 two times but still it showing bill not paid my channels are blocked please help...
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J
JAYA NARAYANA MAHAPATRA
Jul 7, 2021
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No signal for cable network

Address: AJODHYA NAGAR 1ST LINE, BERHAMPUR 760010

I am subscriber of your company bearing M No. 01329275 at Berhampur. My cable connection maximum times comes with a message that NO SIGNAL. Even after paying regularly the monthly charges I am unable to watch the Television as I am Senior Citizen having 82 years of age, it is my only source of entertainment in the panedemic period. I have complained the local collection agent but every thing goes in vein. Please look into the matter....
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V
Vuppala Surender kumar
Jul 3, 2021
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Channel's fixing

Address: Alagadapa, miryalaguda, nalgonda district , telangana state
Website: www.consumercomplaints.in/new_complaint/#moveerrors

I was a costumer of ortel communications this channel's are not coming in our tv hungumma, disnep and other channels so please fix it .we paying for it but some channel's are not coming .so please fix it as early as possible.
Thank you...
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A
Abhijitbbsr9999
Jun 29, 2021
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Ortel Not Refunding My Amount

Hi Team

On the month September 2020 I had requested for the broadband connection, due to some budget issues company didn't provide me the connection.

And I have already paid the Rs.970 rupees of payment to your agent (Bubu).

And I have called multiple times (more than 20) to your customer care, visited office more than 5-6 times for my refund.

I have called to Bubu and Personally...
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R
Ramamurty Patnaik
Jun 16, 2021
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Consumer No- 1450407

Address: LALA STREET, BERHAMPUR

Last 2 days digital tv not work properly, and on tv screen display that no programme, please short out the problem...
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P
PeeKay 28
Jun 4, 2021
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Broadband offline since last 10 days and Customer care is USELESS and worst by them

Address: Nayapalli, Bhubaneswar

First I wiould like to say that the service provided by Ortel Communications Bhubaneswar is the worst one can even imagine. The internet goes offline every now and then. Either you call customer care or wait for few hours, it will come back. The speed goes way down to kbps for few hours also.

The major issue started on 25th May 2021 when the broadband internet went offline. Complain was raised to customer care on 26th May....
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A
Ansuman90
May 20, 2021
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Modem offline since last 4 days

Address: Chandrasekharpur, Bhubaneswar

My broadband connection (Consumer No[protected] has been offline since the last 5 days. I have registered a complaint and have reached out to customer care multiple times. However, there hasn't been any response for resolution. The only response from customer care has been someone will reach out to you over phone today, which hasn't happened since the last 3 days at least. This shows extreme apathy towards consumer issues....
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P
Pabi1234
from Delhi, Delhi
Apr 10, 2021
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No signal from last 2days

Address: 73/3043, Old town, mula padia, BBSR-2

My self Anwesh mohanty. & my consumer no. Is 00668886...I am very sorry to say u that I have never seen such type of service provider. Even after paying updated payment & after repeated complain in ur complaint no. No one is responding. I[censored] can not provide service by tomorrow then pl u will disconnect my service...lot of service provider are available in market....
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S
Souravkumarpatra
from Hāora, West Bengal
Feb 27, 2021
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Having an issue in broadband connection for about 6 to 7 month.

Address: 3333/4, Sector A, Chakeisihani, Bhubaneswar, Odisha 751010, India, 3334

Having an issue with broadband since lockdown over. Went there office, gave complain a lot of time through the phone still, they won't fix it. it's like they r harassing me. some time net get dc every 15 min. always and now from 3 months every time at evening after 6 pm the upload speed will remain 0 till morning 7 a clock. I[censored]pload speed remains 0 means u cant send mail, chat, post a comment, some sites will not load and it's impossible...
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M
Maitri Das
from Noida, Uttar Pradesh
Feb 27, 2021
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Ortel not provide FTA channels

Address: Konark Nagar, Khurda, Odisha

Ortel not provide the FTA channels to his all consumer. Odia FTA channel like Kalinga TV, Kanak TV, MBC TV etc.
Please provide me the free channel.
My id 01369094...
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O
Omm Prakash Sahoo
Dec 27, 2020
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To enable or resumed

Address: Buxibazar

Sir
I have paid the ortel bill online on 26 December 2020 so I request to you to enable my subscription pack. I have online payments receipt.
My consumer I'd 01751917
So I request to you to enable my subscription as soon as possible...
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S
soumyamohapatra12
from Bhubaneshwar, Odisha
Dec 7, 2020
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Surrender of DTH Connection due to poor service

Address: PLOT-729 FLAT NO- 2 FIRST FLOOR

To
The Manager
Customer Care
Ortel Communicatons

Dear Sir/Madam,
I would like to request you for dsconnection of our TV connection against Customer ID1887757 Since we are not using it from 1.12.2020 due to bad picture quality and no response from your customer care office Sahid Nagar inspite of our repeated reminder and complain lodged with your customer care in corporate office.

Regards,...
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