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Ortel Communications Complaints & Reviews

www.ortelcom.com
2.1
Updated: Jul 17, 2022
Complaints 461
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190
Unresolved
271
Good! Ortel Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ortel Communications step up their efforts to fully resolve all complaints 👍
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Ortel Communications reviews & complaints page 7

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B
Bhakta@223
from Bhubaneshwar, Odisha
Oct 10, 2018
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no signal since 17th august 2018

Address: 753002
Website: www.ortelcom.com

Since 17th august 2018 i am facing no signal & no program and despite of several complain to ortel customer care but no body is there to respond or solved my problem. Though i have paid monthly bills through your collection agent but my connection has been stopped since 06.10.2018. Therefore i request you to solve my problems as early as possible since i have been prevented to watch the program for no fault of mine....
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B
BBMeher
from Bargarh, Odisha
Oct 7, 2018
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no signal since last 30 days

Address: 760002
Website: Ortel communication

My consumer no is 1793832. I have complaint more than 10 times during the month due to weak signal in my ortel tv connection. But still there is no improvement from your side. Very worst service by your ortel tv. Only you people charge every month without provide the good service to your customer. I just switching off to some other cable connection. And wait for 1 or 2 month, jio digital tv is coming to indian market. Then you people will...
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Lavanya Rekha
from Kuchaiburi, Odisha
Oct 7, 2018
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Resolved

cable dth tv

Address: Khordha, Odisha, 751021

Most of the channels are not working properly. The signal is not proper and there is a lot of disturbance. Maa gold is what i want to e fixed right now. I live at vim 77, sailashree vihar, bhubaneswar. Ortel id is 00055750. I have tried contacting the customer care but it is not quite reachable. Also the different websites are confusing and i am not able to decide as to which is the correct one. If something can be done about it please do...
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Bujji Kana
from Jetpur, Gujarat
Sep 30, 2018
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internet not working from past one month.

Address: Khordha, Odisha, 751024

Useless reaction of the customer service. Not even picking the calls and not even responding to the complaints. It really sucks. If not resolved within 2days i would raise a consumer complaint against this sucking network. And its not working for 30days and simply placing a complaint and they are not even accepting to any of the complaint raised against them. Its really very awgul customer care....
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G
gunjanpant
from Hyderabad, Telangana
Sep 29, 2018
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internet connection

Address: Visakhapatnam, Andhra Pradesh, 530005

Dear officials there has been no internet connectivity at my house (Account id 1824017) since last 5 days despite fill payment taken by the local broadband service provider. Similar episode happened last to last week also when there was no connectivity for 4 days. Despite repeated reminders to the office there is no action by the staff. Neither do they share service engineer numbers. Please take instant action instead arrange for reimbursement...
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D
Debasis200
from Bhubaneshwar, Odisha
Sep 27, 2018
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no internet access from last one week

Address: Khordha, Odisha, 751010

I have using your broadband service vide consumer no-1827415. I had no internet connection since last week. I have complained several times to your customer care as i have no internet access from last 1 week, but still there is no response. Everytime i am getting a complaint no but i have got no solution. I have no dues also till now. This is not the way of service. Please solve the issue or disconnect my broadband connection soon....
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S
Sashmit Patel
from Burla, Odisha
Sep 23, 2018
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Resolved

ortel dish tv no signal

Address: Sundargarh, Odisha
Website: Ortel.com

Ortel has become so poor in its dish tv from 3/4 months, as 1st it delisted sony pack, then from last 15 days only dome 6 to 7 free channels coming and all other are no signal, i ve complained the collection boy several times but no response, he says i ve complained about it and wii be resolved, but it never happens but he is collecting the money regularly. I am just paying 250 pm for no use from this month onward i m not going to pay for...
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S
Shibadutta
from Bhubaneshwar, Odisha
Sep 23, 2018
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from last 7 days service is stopped

Address: Khordha, Odisha, 751012

Dear sir
From last few months we are not getting any proper signal. From last week i hv lodged complaints regarding not getting signal. We r are unable to see our tv from one week. After several complains no action is taken yet. So i would request you take your setup box immediately by sending your representative and return my security. By seeing your service from last few months we are highly dissatisfied with you. I am sure that...
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G
gourahari mahali
from Borsad, Gujarat
Sep 23, 2018
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prepaid due

Address: Gajapati, Odisha

My customer id is 01802599
And my name is gourahari mahali from parlakhemundi, gajapati, odisha district
Its a prepaid cable service i have not paid the monthly bill of 4 months because i did not want to see it in that months
But how payment due is showing in prepaid service
I have called yhe care service several times but they are not answering properly
I want to close the customer id as soon as possible...
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C
chandanmohanty34
from Angul, Odisha
Sep 23, 2018
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Resolved

broadband connection down since 10 days

Address: Khordha, Odisha, 751024

Since 10 days my broadband internet connection is offline. After repeated
Calls to the customer care and raising several tickets the problem is still
Not resolved. All i am getting false assurances but no technician has come
Down to fix this. No one from the ortel service seems to be concerned about
This. I am seriously frustrated with such kind of poor service. At the
Present moment i request ortel...
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C
chiranjeeb swain
from Kolkata, West Bengal
Sep 22, 2018
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Resolved

bad service

Address: Khordha, Odisha, 751005

My cust id is 350152 and my internet connection has been disconnected since last 3 days and neither the customer care nor technicians responding to the issue. Its really frustrating and bad service that your organisation is providing. No one responding to complaints. Please look into the issue asap. Next i will have to go to higher authorities if needed....
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G
Guguli Bulu
from Kuchaiburi, Odisha
Sep 18, 2018
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Resolved

no internet connection after payment bill

Address: 753003
Website: Www.ortel.com

I m complaing about that my bill payment from 5 days & i complaing daily to coustomer care to enable my net connection but they say we are solving this problem today but still there is no effort from their service... Every day same explanation. I have so many work through net but from few days i cant do any thing. So why i take connection ortel? I[censored] dnt solv this problem in one day then pls just disconnect your ortel comm. Permanently......
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A
Archana Tripathy
from Buguda, Odisha
Sep 17, 2018
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Resolved

I'm complaining about the data connection.

Website: Ortel communication

They came and took money for 3months first and promised that we would get internet connection within 3days. But after 15 days also nobody responded. The customer care was so rude and she denied to give me the office number. The ortel people are literally looting people. They are thieves. Now I'm asking for refund but they just don't respond. I don't know what to do....
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S
Sandeep Jena (CHINTU)
from Bhubaneshwar, Odisha
Sep 15, 2018
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Resolved

worst service provider

Address: Khordha, Odisha, 751001
Website: www.ortelcom.com

Hi,
I'm using ortel broadband and digital cable tv since 9-10 months but seriously fade up with ortel.
Cable tv is having issue more than 7 days in a month. That too in very special occasions specially sunday. Many channels also do not having access.
And the condition of ortel broadband is worst. Out of 30-days i get access to internet only 3-4 days else everyday i'm facing offline issue. Even after complaining again...
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G
G C Dhal
from Bhubaneshwar, Odisha
Sep 14, 2018
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ortel broad band

Address: 751015
Website: gcdhal@yahoo.com

Sir, My consumer no. is 131611 for un- limited broad band service.Most of the days it is remaining offline.If I register complain, they advice me to re-set the set up box which is of no use.If it is repaired it is for few hrs. only.
Now I feel ashamed of complaining for which no fruit full action is taken.

As a reputed company pl.save yr. immage...
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M
manusahha
from Bhubaneshwar, Odisha
Sep 13, 2018
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no signal since 10 days

We from STATE BANK OF INDIA bbsr main br near capital police stn.3 nos of digital set box are in .seince 10 days it dose not working. we lodge many complain at ortel office. but till it is not solved.it is not for first time.many times in a month it happens. no body have taken it . if it will not solved permanent we have to surrender the connection....
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M
Minati Misra
from Burla, Odisha
Sep 10, 2018
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Resolved

unavailable internet service for more than 10 days

Address: Khordha, Odisha

Our ortel broadband connection is down for 10 days. Even after repeated calls to the customer service and their repeated assurance to provide the net within24hours. We are still unable to access our internet. We in fact callthem every day 4 to 6 times but today when we called they astonishingly said that our problem was resolved which we could not believe. With deep regret i want to inform that the company has failed to live upto its policy...
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A
abhijit basak
from Bhubaneshwar, Odisha
Sep 5, 2018
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Resolved

no broadband service since august 2018

Address: Kolkata, West Bengal, 700091

Ortel has stopped operations in kolkata since august 2018.

I have paid rs 7850 as an advance to ortel comunications
By cheque no 020230 (Icici bank, dtd 8/1/18)
For twelve months subscriprtion on 8th january 18
And will be valid till december 2018 as per plan.
I received the service till end of july 2018.
I received 7 months service.
Please refund 5 months subscription fees rs 3271br...
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S
Sandani225
from Rajahmundry, Andhra Pradesh
Aug 29, 2018
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Resolved

it's not working

Address: Prakasam, Andhra Pradesh, 523001
Website: Satya cable

Dear sir,
We are using your broadbanding connection nearly 4years may be that's the great matter.But I informed what I say to us your broadbanding connection is very badly working last 5 months.
I am really sorry for this information
Mainly in my area it's not working and who appointed persons are not ready to give answer for the costumers
In my area islampet 1&2 both areas covered our connection but our executive...
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B
bnanda
from Gurgaon, Haryana
Aug 28, 2018
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Resolved

senior citizen harassed by giving old & invisible material by ortel

Address: Khordha, Odisha
Website: www.ortel.com

I sri jagannath nanda, 75 years old having customer number 1542983
Deposited rs.200 for reconnection & got old set up box & number in
Remote which is not clearly visible.

Kindly change the damaged remote which is given by mr. Subhash mohanty
On dated 28/05/2018 after know that we are both lonely senior citizen
& i am not able to move to your office often.
Other channel including channel sab...
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