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Ortel Communications Complaints & Reviews

www.ortelcom.com

2.1

Updated: Jul 17, 2022

Complaints 461

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190

Unresolved

271

Good! Ortel Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ortel Communications step up their efforts to fully resolve all complaints 👍

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Ortel Communications reviews & complaints page 3

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I have taken this new Ortel broadband connection but from the day one out of 24hours a day only 10-15 minutes internet is coming and rest of the time it's offline. I have reached the local Ortel office via both cell phones and also visited physically but no one is coming to fix the issue.
It's very frustrating as I am an IT employee and my work is being heavily impacted by this.

I ma paying 500 rupees per month for the...

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Address: Paradeep

I have taken a new connection but the installation is incomplete.The technician just test the modem and left it hanging near window saying will be back tomorrow for proper setup.Its been almost a week now and he is not responding the phone.
WORST SERVICE EVER....

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Address: Paradeep

I have taken a new connection last week and from day one internet is going down everyday morning and sometimes its offline for whole day.I have called the ortel person but they are very rude and disconnecting phone by saying restart the modem.I have taken 10mbps plan but internet speed is below 1mbps .

Location:- Paradeep
Odisha
Telephone No:- [protected]...

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Address: Jyotinagar4th lane ,near new bustand Berhampur,ganjam-01 ,odisa

Please send any one to my home to check my connection. I have lots of online work that i cant able to do.
Net connection is not proper and there is no speed internet....

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Address: N-5, 203, IRC village, Nayapalli, Bhubaneswar

Internet services not functioning since yesterday i.e 11th October 2020 morning having the consumer no 01786648...

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Address: Gopalkrushna Acharya,plot no..143/8910,Near Laxminarayan Temple,Chakeisiani,RasulgarhBhubaneswar

Due to broadband failure i couldn't remit the online payment in time. I am regular customer having consume number 1065822. Today my connection was lost. Kindly do the needful so that i can remit the due....

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Address: D/41-Sector.1.Rourkela

ନେଟ ଆସୁନାହିଁ ଦୟାକରି ଟିକେ ଦେଖିବେ।...

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Any of the customer care number or nodal office number not working. Customer care number is not answered and disconnects. (I am trying since last one week). Nodal officer number is invalid....

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Website: www.ortelcom.com

I have already paid my bill for month of AUG 2020 today on 20th AUGUST 2020. But its not showing on my profile page. Transaction was successful. I don't know why its not updated. I won't pay even 1 rupees extra if next month bill comes with added amount of this month bill. I have already paid and in my bank statement it shows amount debited.

My ortel consumer id is 01096967....

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I am Debabrata Sahoo, and my consumer number is 01927854. I installed a new net connection on 13th August, and since that day I have been unable to use the internet. the modem wont connect to a device two metres away and when I sit in the next room, it doesn't even show on avaliable networks. Ortel I s one of the worst companies when it comes to service provide and customer services. Kindly take this into account and help me Otherwise return...

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M n number[protected]
Mig82 pokhariput anantvihar phase iii...

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Address: ABHISHEK APARTMENT PLOT-729,First Floor Sahid Nagar

Respected Madam/Sir
i would like to inform you that we want to disconnect our internet connection from Ortel Communications.Please ensure us that our broadband connection is disconnected and inform the local technician to attend us soon to avoid any charges.

With Regards,
S.S MOHAPATRA
Customer ID no-11079
Bhubaneswar-751009
Odisha...

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Address: Jaydev Vatika, Bhubaneswar

I applied for ortel fiber they told me they install within a week it's been more than 25 days, in between that time some technician call and told me they will install tomorrow, but their tomorrow is not coming till now, yesterday another technician call me and promised me they will install today, now they are not responding. They don't receive my call, if i got another call from your technician i will file harrasent case against ortel...

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Address: Miryalaguda

Hello, we have been using ortel communications as a cable network for running television. Hardly this cable networks for 10days and we have been billed for the entire month. Numerous complaints has been raised and no resolutions from the provider end. More over the provider infact taunt us in very rude language, they are very demanding when it comes to collecting the fee. Consumer number : 01340641/c0037796. Kindly take a strict action on...

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Address: Odisha

I have asked for a new internet connection in badakhemundi street at the beginning of the month. They took money and after 15 days someone came and placed the modem. Since then no internet till now but they are telling your service is activated.

The helpline number is not working and the guy who took the money is not picking up. I have tweeted this issue but still no help....

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Address: Rourkela

It's been three days since my broadband has gone offline and each day i have lodged a complaint for it. But no action has been taken to resolve it. I request ortel com to resolve the issue in the best possible time. As everyone requires internet these days for their living. Please resolve the problem as soon as possible.
Membership number : 00990342...

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I am having no signal since 2 days and also ur cable wire has been cut by some other cable network and during this time we need tv network but there is no technician came.. Worst service.in our locality every irrelevant member are getting no signal on their tv. And ur companies customer care is also not responding and there is no technician also come to resolve this. We need to resolve that.in this lock down period it is necessary for everyone...

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Address: Visisen Road, ADM Square, Manikhamb, Balasore, 756001

Ortel communications ltd, baleswar branch has bill collectors, who come door to door to collect cable tv bills. After paying 2 months of bill the field guy said he will give receipt after collection from next door. After waiting for the whole day without getting the bill when i called him, he refused to give receipt. When i complained at their office regarding this, they also refused to do so and said we don't know the guy, where as he was...

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Address: CDA Sector 10, Cuttack

Sir, I have not yet received my membership number and i have no internet connection since 20 days n so i cant register a complain. plz do the needful. my CM MAC no is:[protected]...

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Address: C1 Chandrasekharpur, behind RMRC,BDA COLONY, Bhubaneswar Odisha india751016

Ortel providing tv connection and i tried to contact to them but no one pick my calls, my customer id-1867451, i recharged on14th april 2020 still they are not updating my account and informing on my tv connection will cut soon, i have transaction details also please check it, if necessary then contact me name janardan singh, [protected], aerodrome bhubaneswar, odisha...

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