Ortel Communications Complaints &amp; Reviews

Address: Khordha, Odisha

I don't have Ortel Cable TV connection from last one month and when i am calling the Ortel customer care they are telling that it will be resolved tomorrow and that tomorrow never comes.
We are unable to get any information from them. One month is not a less time that these problems can't be solved. Half of the time cable was disconnected automatically. If this will be continue further then we have to think for some other service...

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Address: BHUBANESWAR, Khordha, Odisha, 751017

My c. Id[protected]. I am trying complain in your customer service no. But i. E not responding my customer no. What does it mean? We are paying for the same so plz send your service guys with immediate effect in priority to resolve the issue else plz disconnect the service having informed us.

Presently icc wc is going on but we are being unable to find the matches. Your payment collector is not coming to collect money in regularly...

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Address: Khordha, Odisha, 751003

I don't have Ortel Cable TV connection from last 20 days and when i am calling the Ortel customer care they don't have any shame in their face and telling that it will be resolved tomorrow and that tomorrow never comes.
They are also taking advance money for this and are less concerned what the complain is and don't bother to listen what the customer is saying.

Customer Consumer Number:00943294

I would...

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Address: Ortel Communications, Bhartia Tower, Badambadi, Cuttack, Cuttack, Odisha, 754021

Membership id is 01231868

Since 03.05.2019 the cable connection was disconnected due to fanny. 3 days later your jagatpur collection agent made me understand that my neighborhood houses got cable connection but mine was still disconnected. I made a complain at your customer care on last sunday, but that was not still solved rather your jagatpur collection agent was not receiving the calls.

Please let me know...

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Sir,
Iam hear by l. Satish kumar user of ortel communication (Setup box). From few months on wards we are not getting not even one channel. No one are taking care about this situation. And there are no costumer care numbers. Iam hear by request you to take necessary action on this situation.
Thanking you sir
Vizag broadcast,
Nalgonda (Dist)
Telangsna (State)...

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3 Comments

Address: Bajaj Allianz Life Insurance Co Ltd, Gandhi Chowk, Above IDBI Bank, Beside Punjab National Bank,, Koraput, Odisha, 764001

We are unable to see any program from last three month.
Reflecting error is: to subscribe / view this channel please call [protected].

Complain no. 2571681
Consumer no. 01677055.

So many time i called to the local staff for resolve the same but no one response.

Need your coordination for resolve the same on early basis.

Awaiting for early response....

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Address: C1, Chandrasekharpur, Behind RMRC, B.D.A. Colony, Bhubaneswar , Orissa, India, Khordha, Odisha, 751016

Website: www.ortelcom.com/about-us.html

I have a ortel connection with customer i'd 00822265. I padi for a pack of 295/per month. Which includes network capacity fee and also all taxes.. As per new trai rule they should provided free to air chanells but they not provide.. When i complained for that to their customer service they said that for these fta channels (Odia news channel like kalinga tv, kanaka tv, news 7, mbc tv etc.) u have pay to pay some extra charges which is 22/-...

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Address: Uma Shankar Dash, At: Bhaliabadi ,Bhahamana Sahi,Post: Palla Hata, Dist: Khurda, 752056

3 month back my partner get electric shock when she touch television, soon after my television got display problem. I lodge a complain about this issue. They replay there is an electric short circuit due to a snake enter inside the connection box mounted at electric pole. Then after my television got dead.
There was no response from service people. I gave the tv for service any way it took time and charge me rupees 1600 for repair...

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Address: Parabeda,jeypore, Koraput, Odisha

I have deposited rd 154/_ to view free channel as advised by your office.
. But not a single channel could be viewed. I have visited your office but not a single staff available except one dwarf boy was available who could not explain anything. Sri satya was said to be on leave sri amit has left the job for reliance. Next day onwards trying over phone none responds. U telephoned to no.[protected]. Yesterday by 5.12 pm. I am assured that...

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As i have a connection mem no 01403847 with 1 main and 2 additional. I m ringing to office since last almost 6-7 months to disconnect my 2 additional but they were not disconnecting and now asking for balance of those 2 additional also which i informed to disconnect. I have paid my main connection subcription still they disabled it when asked in customer care they were telling i have to deposite all amount else it will not be activated.br...

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3 Comments

Address: 2RA 39/3.near gopabandhu square,unit 8, Khordha, Odisha

Professionally i am a doctor... For my study purpose i took wifi connection this month... Wifi network is not available since 4 days. Complaining about 20 times... The result is zero.. Technician come but nothing sorted out.. This harrased me mentally, physically.. I had to go to the office regularly.. Still not working.. Since education is our basic right.. No one have the power to disrupt it.. Kindly take aa strong action...

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Address: Sundargarh, Odisha

After trai regulations i have selected my package. I have selected zee family pack. But the ortel is not giving zee business channel though the zee business channel is included in zee family pack. I have been complaining to ortel regarding this problem for one month but they aren't listening to my complain. Why they are not giving this channel to the customer i can't understand. Please look into my complain n take necessary action....

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Dear-sir,
I had been working with ortel communications limited until 21st january 2018, as a assistance executive, my employee's id-4800, but due to salary problem again and again so that effect, i have leave my job since from 21st january 18 but still now not receive my last 7month outstanding salary.
Kindly shoutout my salary problem for your kind information.

Thanks with best regards
Pratap chandra...

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Address: Khordha, Odisha, 751016

Sir,
Though i have submitted the channels package well before one week still there is no sony package, colors package etc are not available till today. From feb 1 i have been complaining the above till today. Your customer care people are giving only one answer that the problem will be solved by today from 1 feb till today. Pls explain me why i am not able to see the channels which i preffered. Pls do the needful otherwise i will...

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Address: Khordha, Odisha

I have an internet connetion in the name of swadesh kumar tarai bearing no.01302394. I had deposited rs.1970. Towards my bill on the 4th jan, 2019. Your office nearer to mausima square gave me assurance for providing connection on the very day. I also met your senior person named mr. Saroj. Till date your office did not provide connetion. Therefore pl ask your office to provide connection on tommorrow positively unless otherwise i will hesitate...

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4 Comments

Address: Khordha, Odisha, 751030

Website: Ortel Communications

Since last 21 days we have been giving complaints to your customer care office Ph no.- [protected], visited your local customer care office at Dharma Vihar, Jagamara, Bhubaneswar 3 times, send mail to appellate authority . But our problem not yet resolved . Now the blue lights are showing in the modem but there is no network showing in our system . We are using your broadband connection since last 3 years . The customer service is now worst...

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I want to add some channels.. Sports chnnel in particular.. I want to know the procedure for that. I have been trying this for over months now, nothing works and its quite irritating. Ortel toll free no. Are even pathetic. The just never work. Kindly change your website. Make it more user friendly, orelse be ready to face consequences. No one will be using ortel comm. Henceforth.

Customer no:01336751...

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Address: Khordha, Odisha, 751003

Dear sir,
I have taken ortel tv connection in name lipsa pagal singh having consumer no.01792495. Today, on 05/12/2018, your collection agent misbehaviour my wife's, smt lipsa pagalsingh.
She paid the due upto sept., 2018 and she told that she paid to your collection agent mr srikant and she told to your today collection agent to took the due of october and nov., 2018 but the said agent, today's collection agent behaved her...

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Address: Khordha, Odisha, 751024

I have cable connection in sampark vihar bhuvaneshvar with customer id: 01687627
I have paid the bill of last month but while paying this month's bill, website is showing due amount.
Please find attached my transaction receipt of last month.
I regularly pay bill online through the ortel website. This time previous month bill is showing as pending.
Please look into it and help us resolve it.
Ortel has disconnected...

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