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Parimatch India Complaints & Reviews

pari-match.in

4.1

Updated: Mar 31, 2025

Complaints 1724

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Parimatch India reviews & complaints page 40

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Hi
I have withdrawn Rs. 70, 000 on 02.03.2024 but I mistakenly entered wrong account number. Due to this I have not received the withdrawal amount. I have confirmed with the bank that the account number I provided does not exist. Now I am waiting for the cancelation. But when I write to Parimatch support, I don't get a satisfactory answer. One support agent says to wait a bit and the money will arrive in my bank account. Another support...

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As far as customer service and support, I don't like the manner in which they communicate. It is unprofessional and disrespectful. You will find it extremely difficult to get answers to your problems. I always have a lot of problems with deposits and withdrawals and it makes me suspect that the company is manipulating my money. All I want is to finally be heard and have all the problems I have had with this casino resolved....

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Parimatch, please confirm my withdrawal or refund the funds back to my playing account, I request you very much. It has been 3 weeks since I placed a withdrawal request for Rs 21000. The money has been debited but not credited to my bank account. I request you to finally give me my money back already! I will never play at your casino again....

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I used to be a regular client of Parimatch, but at some point I was asked for documents for verification.
I sent photos of my documents, including my passport. For some reason, I received a reply that my documents were not authentic. Although I used the same photos to go through verification on other reputed sites.
Although everything was fine for about a year, they just blocked my winnings and still no response.
I...

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The verification team has not responded to messages for a week now. This is too disappointing, as I was planning to get my winnings on my card today to buy a gift for my wife for our wedding anniversary. And without going through verification I can't withdraw my money. I will never rely on Parimatch again. Thanks to the support team my holiday is ruined....

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I made a payment but the money was not credited to my account, I wrote many emails to the Parimatch team and they promised that the responsible specialist is already working on my problem. I don't know how many days these specialists are working on solving my problem, but I'm already tired of waiting. Worst app and worst customer service.
Deposit amount: Rs. 37, 000....

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One of the most dishonest casinos I have ever seen. I deposited 15, 000 Indian rupees on my deposit but even after 24 hours I still haven't received my money in my gaming account. Support tells me every time that the experts are working on my problem. There is no normal technical support and neither is there any solution to my problem. I am also going to publish a Facebook post and ask the relevant authorities to revoke your casino license....

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Terrible service. I created an account with Parimatch and added some funds to my account. I placed a bet on some basketball sporting events and won. Then I tried to withdraw my money. I was asked to email some documents to the verification department and I did so. Since I emailed the security department, I have not received any response, not even an automated message that the email I sent was received by them. My money has been left in your...

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I deposited Rs. 6200 a month ago but still nothing has been credited to my account. I wrote to customer support and they created a ticket describing my problem.
My ticket says, "Your request is being processed by our experts. As soon as we receive any information, we will inform you immediately. We apologize for the inconvenience".
I don't understand why my deposit is delayed for more than a month? I want to hear an explanation...

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I am a Parimatch player for a long time now. But today I decided to deposit Rs 15000 in my account. I mistakenly entered wrong account id while depositing. I immediately contacted Parimatch customer support.
They reassured me and told me that the support agent will reject my recharge request.
An hour later the support agent rejected my old request. I'm trying to top up my account again, but I get an error that such an ID doesn't...

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This is some kind of misunderstanding. There are methods of depositing money, which at the same time are not available for withdrawal. That is, you can use this payment method to deposit money, but you will not be able to withdraw your winnings to it. Such a clever trick allows casinos to force their players to keep their money on the platform without being able to withdraw it in a convenient way. Please stay away from such casinos....

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Yesterday morning a person who introduced himself as a Parimatch support person wrote to my email. I was told that Parimatch is currently running a promotion, according to which if I deposit at least 41, 000 rupees by the end of the day, I will get a bonus equal to the amount of my deposit. I was also sent a QR code which took me to the payment system page where I deposited Rs 62, 000 (which was my last money). Since then the money has not...

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I registered an account on this site today. I went through email confirmation, then phone number, then I uploaded my documents to go through verification, but just after placing my first bet of Rs 2000 (bet was a losing bet), they penalized me and reduced the odds on all odds on cricket.
It turns out that the penalty was received without any reason. What else to expect. My advice is to be careful with this site and take care in advance...

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Parimatch has repeatedly cancelled my withdrawal requests stating maintenance issue no matter what type I used. I tried bank transfer option and I tried AstroPay option but they keep denying my request and not stating anything except try again later for over a month now. They accept my deposit but deny my withdrawal, I won a sum of over 1.7 lakh rupees they are holding hostage...

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They are scammers! I tried to deposit $120 to my balance, but the money was not credited to my account even though I did everything according to their instructions! I wrote to Parimatch tech support and sent all the proof, but the money was still not credited. I have bet thousands of dollars, but if my problem is not solved now, I will definitely look for a replacement for this casino, because I will never accept such an attitude to myself....

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I don't like that Parimatch has so few games from Spribe provider. Because of this I have to play at other casinos where these games have always been available. Many times I wrote to support Parimatch, but I was told that the games will be added soon. For now I have to settle for Plinko and Aviator. It's a shame, because I really like Parimatch casino, I like the speed of withdrawals, I like that they often give freespins and bonus money....

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HI. I tried to make a deposit of Rs 16 500. At first the payment failed because I entered my bank card details incorrectly. During the second attempt I did not receive SMS with confirmation code. After the third attempt, the money was charged from my card but I received some error notification that my payment could not be verified. The money still hasn't appeared on my account balance. I don't know what could be the reason, because I'm sure...

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Tried to deposit Rs 20, 000 into my account using my card but the money has not been credited to my balance even though I have done everything correctly. Contacted support but no response. I am writing here as I expect the support staff to see my problem and help me....

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Tried to withdraw the winnings that were received thanks to the freespins received for my first deposit. Instead, got a message that in order to withdraw this money, I need to wager it to the tune of Rs. 15000! This is some kind of disrespect to the player. I am not satisfied with Parimatch casino....

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The casino is not bad, very convenient site design, a lot of games from well-known providers. But I need help now, I wrote to support to see if they can help me solve my problem with withdrawal. I read the reviews here and do not understand who to believe: the casino or all these people who write here. The problem is that my withdrawal status is executed, but the money has not arrived on my credit card. Parimatch support replied that they...

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