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Parimatch India Complaints & Reviews

pari-match.in

4.1

Updated: Mar 31, 2025

Complaints 1725

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Parimatch India reviews & complaints page 38

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I registered an account, placed my first bet, and then received an email from the casino's customer support stating that they no longer wanted to do business with me. They can't or won't give a reason for such a strange decision. This came as a shock to me, I have not encountered anything like this before, although I have worked with a lot of casinos and betting companies....

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Horrible company. I made a deposit and now Parimatch is denying it. All that their help shows is that they suggested I contact my bank. I have contacted my bank but the support rep assures me that Parimatch have taken my money. The bank can't help me in any way as I voluntarily topped up my gaming account balance. Now I do not understand what I should do next and where to turn. I hope that the casino support will contact me and help to settle...

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Can't log in to my account, not even to the start page of the site. Error code 403. Can't contact customer service, I get an automated response to an email. Overall, it feels like I've been scammed. And the worst part is that I have money in my account. Very suspicious company....

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I have been working with Parimatch since 2019. I had quite a positive experience: I could lose, but, in general, at the end of each month I came out in a small plus. But yesterday my account was blocked without any reason. Besides that, I had some money left on my account, which I won't be able to withdraw now. It is a small amount of money for me and I am ready to accept that I will not be able to get it. But my impression of Parimatch is...

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I would like to share my impression about cooperation with Parimatch Casino. I am quite an experienced player who has worked with a lot of casinos: from the most famous to small casinos. Recently, I had a Parimatch problem that they were never able to resolve. I won 20, 000 rupees by placing a bet on Mumbai Indians to win. I won. But my winnings never showed up on my balance. Talking to the support has not helped, they tell me that my bet...

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The loading speed of the site is just unrealistically slow. Sometimes games just freeze. And sometimes I have to wait for 10 minutes to open the game I need! This behavior of the site very much spoils the overall impression of the casino. It will be easiest for me to go to a competitor, so that I will not use such difficulties during the game. Good luck, Parimatch....

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Hi. I will share my problem with everyone. At first I had one account on Parimatch site. But then I created a lot of accounts in order to test some strategies on different slots. I played like that for a long time until yesterday. Yesterday all my 8 accounts were deleted with no possibility of recovery. Along with the accounts the funds were also blocked, which is about $4000 in total. I believe that during my cooperation with Parimatch I...

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Good afternoon. My account has been blocked. The reason for the blocking, which is indicated when logging into the account "Suspicious activity was detected on your account. Parimatch pays great attention to the safety of players, so your account has been suspended." But I didn't pass my account data to third parties. I just logged into my Parimatch account from my computer, which is located in the university library. Perhaps the blocking...

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I can't log in to my Parimatch account. I get an error that I entered the wrong login or password for my account. But I am sure that I am entering the correct data. Unfortunately, I have quite a large amount of money on my account that I would like to withdraw, but losing access to my account leaves me without my money. I don't know what I should do next and I definitely need help....

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Parimatch is refusing my withdrawal request. They request my transaction history of my bank account. I have transactions that third parties should not know about. Why should I send my transaction history? I've sent all the necessary documents. But I haven't received any money in my balance yet. I have Rs 7000 in my account now which I can't withdraw....

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Be careful before you start working with this casino. If you have a problem with withdrawing your winnings or depositing, your request will not be answered until a month later at the earliest. The customer service and technical support is not professional and is in a very bad situation in terms of ethical communication. I am unhappy that the technical support team never solved my problem....

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I have a suspicion that Parimatch are manipulating the slots. This has happened since I started making frequent deposits. I am sure you can no longer win after depositing large amounts to your balance. One time the game froze up. The second time the game didn't even want to start. This caused me to stop winning and it became disgusting. After that I decided to withdraw the remaining capital, but my withdrawal request was rejected. This is...

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They are not interested in customer problems. I deposited money to my balance this morning and it is still not credited to my account. What kind of app is this where you can't deposit without problems. I have written several emails to the support team, tried to contact them but there is no response from their side. Worst experience....

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Today I made one payment of 20k Indian rupees through Crypto, but it is still not reflected in my gaming account. Checked the bank statement - everything went through successfully. No one is responding to the mail.
Screenshots have already been sent to tech support email address. Now I feel insulted and humiliated....

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They allow you to deposit money but then reject your withdrawal request.
It's been a week and they are not responding properly. They say if I write to them every day they will lock my account.
They just say they are still checking my documents. But I sent all my documents a month ago....

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The app does not allow you to cancel a match. The match was interrupted due to terrible weather, but I didn't get my bet amount back. I will publish this review everywhere until the Parimatch customer support team refunds me for this unfortunate error!...

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How long does it take for customer support to solve my problem? I am trying to disable 2FA dual authentication because I lost my cell phone with the phone number I used to register on Parimatch website. Sent several emails with my account details. No response. It seems that I have to wait forever. I still can't log in to my account and even more so I can't withdraw my money. This is very tedious....

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I made a large number of deposits on the site, but 2 deposits went missing. This money has not been refunded to me, or even transferred to my account. When I contact support, I get an automatic reply that the money will be credited to my balance soon. I don't trust anyone anymore, especially Parimatch support....

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It's been 3 days since I submitted my withdrawal request and it still hasn't been processed. When I try to contact support, they suggested sending an email to their email address detailing my problem. I have written to them 4 times but still no response from them. When I write again to support, they send a template message that specialists are dealing with my problem, I need to be patient. But it's been 2 days since these specialists are...

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I don't like the Parimatch app. There is a lot o[censored]nnecessary information, the design is uninformative, the font is too small, sometimes there are hang-ups. It is much more convenient to place bets on the site itself. But the problem is that I have little free time and it was convenient for me to make bets from my phone on the way to or from work. Please do something with the application to make it convenient to use....

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