Amazing! 🤩 It’s great to see how Parimatch India is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Parimatch India’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
After many days of no response from Parimatch support, I finally got an answer about the profile verification on the site. They told me to send my identity documents again, but with a different background and angle. They also told me that the photos should not be cropped and all data on the documents should be visible and legible on the photos.
I complied fully with these requirements and sent them the documents needed to verify the...
I don't think I deserve such poor service in my life. I've been trying to withdraw my winnings for months now with no luck. Whoever answers my chat messages is horribly stupid and when you are about to get a reply, they send a generated reply and don't reply again. I've also tried chatting in chat, but no one ever responds... Every time I try to withdraw money, they reject it... I'm starting to think this site is not really honest....
It's already the 9th day my deposit is not credited. I sent all the proofs of deposit in BTC. There were 3 deposits made, two of them were credited, but the largest one is not credited.
Support completely ignored me for the last 5 days, then replied to me with "Sorry for the backlog" and then no updates.
Then I was informed that BTC deposits can take more than one week to be credited! I am not happy with the terms and conditions...
One of the worst customer service among casinos. I deposited money to my balance but it was not credited to my account even after many hours. I wrote to customer support several times and each time they asked for some new information and the response was very superficial. I spent a lot of time communicating with the support staff, but I never saw my money in the payment balance of my account. I expect to be helped at least on this site....
I registered on Parimatch 8 months ago. I bet on cricket. I win or lose, but everything goes smoothly. But one day I funded my account through Parimatch mobile app. The account shows the added money, but it can't be used because my account now has a status of "Verification Required".
I contacted customer support and provided the documents as required, but they told me that they need a document from the bank confirming that I am the...
I always thought the negative reviews weren't true, but it finally happened to me. I tried to withdraw my winnings but they nullified my efforts. I sent all my documents to Parimatch security. They are still not giving back my hard earned money. I will definitely find a way to contact the owners of this casino and I will tell them the whole truth about how customers are treated here!...
I got banned because my account name didn't match my personal information from my documents. I just made a deposit and 5 minutes later I was banned. The support agent who helped me was quite rude. He said I was banned because of a gambling addiction.
Still waiting for my account to be reactivated with the money that is in my account. I am willing to change the name on my account to my real name. Just give me my money back....
This site provides services for betting and making money. It is really a very easy way to make money. I like it, I can bet on any sports it looks very fast. But I started to notice that the loading time of this website is getting worse because many people prefer to bet in the evenings. On weekends the website is much faster, so I notice a pattern in this....
It's been 3 days since I deposited the money into my account, but it hasn't been credited yet, even after sending screenshots of the transaction to support via email. No response yet. I don't understand how the money can take so long to be credited to my account balance? Because of this error I can't place bets! I want to take my money back and put it in another casino!...
I spent an entire day trying to get help from their customer service after they failed to fund my account after making a deposit. Although I waited 3 hours after making a deposit to contact them (as required by their rules), they didn't care. I missed a few sporting events where I was going to place some live match bets and as of writing this review, my money still hasn't been credited!...
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Widraw of 25000/- no received which I requested on 18/03/2024 3 working days time frame is over still not received my amount to bank account as I have given to them...
I made a withdrawal of 16000 on 15 Feb 2024, But till today I haven't received that amount. I have mailed and talked to 100 customer agents. Every time they come up with new answers.
Customer service is very pathetic. They only send BOT messages in chat
I was scammed when I tried to withdraw my money. They demanded identity documents and also photos of the bank card, so I sent them. Then they asked for clearer photos. And when I provided everything, they asked me to send them a bank statement. I sent it, and then they asked me to take a picture with my passport and bank card in my hands. But that was not the end of it. They asked me to send them pictures of bank cards from different angles....
I've never seen an online casino where you make a deposit to your balance in order to place a bet on an event you've been looking forward to for so long, but you have to wait hours for your deposit to show up. They take advantage of this so that you lose money. These events go away and you are forced to bet on events you didn't plan on. The customer service acts like robots. They are constantly unable to help you in any way. Disgusting opinion...
When I tried to withdraw money from my Parimatch account, I was asked for documents. I immediately wrote an email to Parimatch security service. Security asked for a national ID card, I sent it. In addition to the ID, I sent them an email with a picture of me holding my documents in my hands. Parimatch then sent me an email that my account was blocked. Since I own a store selling tea, I provide free wifi to customers who come to my store....
Hi, I am from India. I made a deposit 1 week ago. I won a couple of bets and when I tried to withdraw, the security stopped me and asked me to provide more information for verification.
So far I have not been able to withdraw my money, the support staff is not helping me. There is literally nothing they can do, the only thing they are there for is to tell me to calm down and wait another day.
The verification staff in general...
I have played with so many casinos and they all pay out winnings.
But what about Parimatch? They will help you deposit in all kinds of ways, but what happens when you want to withdraw?
They will block your account when you win. I want to withdraw my winnings but now I can't do it.
Contacted customer service, they ask me to create another withdrawal request. But how can I do that if my account is blocked? Customer support...
I have written to technical support about my login problem but till now no one has solved the problem. I have also faced problems on this site before, but this is the first time I have such a problem. I am getting an error that wrong user id or password has been entered, for this reason I am unable to log in to my account. I clicked the "Forget Password" button to create a new password, received a confirmation code in my email. After entering...
Provide me with the only proof that I had more than one account! The funds are not credited to my account. Why do you say in every email that the funds have been credited to my account?
I haven't received a penny. And what you say about me having multiple accounts, give me one proof and I won't ask you for anything else. Please help and understand my situation.
I have written many times and each time I get the same answer. First...
Honestly, the Parimatch app is totally impractical, I always have problems depositing or withdrawing money. The bonus they offer is always a total mess. The customer service never works, no one answers. Honestly, this is not a good experience. Now I have Rs 50, 000 to withdraw but I have no way to withdraw it....
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