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Parimatch India Complaints & Reviews

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4.1
Updated: Nov 14, 2025
Complaints 1782
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1456
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326
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Parimatch India reviews & complaints page 46

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KusariKusari
from Paddhari, Gujarat
Feb 21, 2024
Feb 23, 2024
This thread was updated on Feb 23, 2024
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I made my first deposit, placed one bet and won more than 10 thousand rupees. But when I tried to make a withdrawal, the money didn't arrive even on the third day. This scares me a bit, especially after reading reviews about withdrawal problems. I want to believe that the problem will be solved in my favor and Parimatch specialists will finalize the system of winnings withdrawal.
Feb 23, 2024
Complaint marked as Resolved 
On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.
Feb 23, 2024
Updated by KusariKusari On the advice of an employee of the support department of Parimatch, I contacted a representative of my bank. It turned out that the money had been blocked by the bank because of suspected money laundering. I had to provide the bank with information about the origin of this money. They said that in the future such transactions would go through without problems.
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    Gambling4Fun
    Feb 21, 2024
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    My Rs 12000 deposited in my balance was blocked a few days ago. I have tried to contact the support team but still no response. I hope the support staff will pay attention to my requests for help.
    Feb 23, 2024
    Complaint marked as Resolved 
    I didn't pass verification and that was the problem. I didn't know that I had to send a photo of my documents to be able to bet and withdraw money. The money was unblocked and the problem is over.
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      bestcasinogamerever
      from Gadhada, Gujarat
      Feb 21, 2024
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      Crediting money to the game deposit - instantly. Withdrawal of money began to last 5-7 days. Sometimes there is a feeling that it is done on purpose so that I withdraw my winnings less often. Why before the winnings could be credited to the card in 1 day, and now I have to wait longer.
      Feb 23, 2024
      Complaint marked as Resolved 
      I was contacted by thesupport departmentof Parimatch. They advised to withdraw money through a crypto-wallet to reduce the withdrawal time. So I did so.
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        Vijya8
        from Kabi, Sikkim
        Feb 21, 2024
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        To be honest, it pisses me off that payouts come a few days late. I created a withdrawal request the night before yesterday. Today is coming to the end of the day, but the money is still not on my bank card. Why do I have to wait so long?
        Feb 23, 2024
        Complaint marked as Resolved 
        A support employee advised me to choose another option for withdrawing money. The speed of withdrawal of winnings depends on the chosen method. Some Indian bank cards do indeed receive money with a big delay.
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          Dan7
          Feb 20, 2024
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          Parimatch has been quite consistent and efficient in getting deposits credited almost instantly.
          The problem I'm facing now is with some of these deposits not getting credited.
          Twice today I had deposited INR 4000 each and both showed as successful from my end but didn't get credited.
          Moreover they push the issue saying come after 5 hours (never have I got funds credited in these 5 hours once they don't get credited within 10 mins).

          Next they ask you to wait for 5 business days. I mean who are they to hold your money for 5 days. There have been a instances where I've waited for 20+ days but given up.

          Now today 2 deposits of INR 4k each have not got credited. They're support centre responds but They're useless... they send us template messages as most of the users would know. If you ask them something technical, they have no response and tell you "Be patient"... like seriously??
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            BestBetterEver
            from Jaffrabad, Delhi
            Feb 20, 2024
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            Anyway, I won a decent amount of 8000 thousand rupees, but I didn't go through card verification. Eventually, when I tried to log into my profile, the website page won't load. Why didn't anyone tell me that the card needs to be verified before winning? If I had known that I would have verified the card first and only then placed the bet. The impression of the company is spoiled.
            Feb 21, 2024
            Complaint marked as Resolved 
            I read that the site rules state that in order to avoid delays in withdrawing money, verification procedures should be carried out immediately after registering a Parimatch account.
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              Megaduta4duta
              from Paddhari, Gujarat
              Feb 20, 2024
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              I'm trying to enter the site, but it won't let me in. It says that Parimatch is not available in my country. But I live in India. How can I access the site? I need help from an expert.
              +1 photos
              Feb 21, 2024
              Complaint marked as Resolved 
              I realized what my mistake was. I use a VPN. That's why the Parimatch site was not detecting my country correctly. I added the Parimatch site to the VPN exclusion list to be able to place bets.
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                CyberTruck
                from Jaffrabad, Delhi
                Feb 20, 2024
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                I give it four stars for the beautiful website design and user-friendly interface. But the ads... There are too many of them. Advertising when you first enter the site, advertising while you make a bet, advertising while creating a withdrawal request. I already pay my commission for using Parimatch services. How many more ads should I see?
                Feb 21, 2024
                Complaint marked as Resolved 
                In support I was told that this is not an advertisement, but special offers from Parimatch. This advertising cannot be disabled. I installed AdBlock, now there are no ads.
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                  GamblerBaba
                  from Nabha, Punjab
                  Feb 20, 2024
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                  After depositing, 2 hours have passed and the money has not appeared on the balance. I deposited money on my account because I planned to win on the match of my favorite soccer team. The match starts in 1 hour and I still have zero balance. Why do I need this money if I don't have time to make a bet?
                  Feb 21, 2024
                  Complaint marked as Resolved 
                  A person wrote to me and introduced himself as a Parimatch support employee. He said that, unfortunately, in some cases it is necessary to verify the profile in order for the money to be credited to my account. I passed the verification and the money appeared on my account. Of course, it's a shame that I missed a match where I could have won a good amount of money.
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                    Samirkhan47
                    Feb 20, 2024
                    Feb 21, 2024
                    This thread was updated on Feb 21, 2024
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                    Deposited money Scam by parimatch

                    How can anyone trust even with parimatch customer service when there are bunches of lier siting to serve us. Contacted them to resolve my problem regarding Missing deposited money even after transaction was successful. They told me to make another transaction with same amount to check credentials of my account and promised me tht he is taking responsibility of both of my transaction and it will hardly take 15 minutes for him to do so and...
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                    JohnyCash
                    from Jaffrabad, Delhi
                    Feb 19, 2024
                    Feb 20, 2024
                    This thread was updated on Feb 20, 2024
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                    Please help me

                    I am trying to deposit money (Rs 25 000) but it is not working. It says that there are not enough funds on the card. Although I have 25 500 rupees on my card now! I can't figure out what to do. I don't think it is the bank's fault!...
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                    Nessundorma
                    from Kabirdham, Chhattisgarh
                    Feb 19, 2024
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                    Didn't do anything illegal, but I got my account blocked. Since yesterday I can't log in. When I try to log in, it says that my account has been accessed by third parties. I have not shared my password with anyone. How can I contact support to get an explanation? I used to love Parimatch, but after this case I am starting to be disappointed in them.
                    Feb 21, 2024
                    Complaint marked as Resolved 
                    My account was locked because it appeared that someone had picked up my password (I used a password that was too simple when I signed up). I had my account restored and my password changed. I was lucky that the attacker did not withdraw money from my account.
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                      Slaughterhaus7
                      Feb 19, 2024
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                      I deposited 35, 000 rupees and won 50, 000. Withdrew two weeks, and then just blocked the account, said that I have two accounts, and now I can not enter at all and 50 thousand that I won, just disappeared, tech support promised that the money will withdraw, and then just blocked, how can you contact, does no one know.
                      Feb 21, 2024
                      Complaint marked as Resolved 
                      I sent an e-mail. They explained that according to the rules of Parimatch, it is forbidden to have two accounts. In my case I made concessions and put my money for withdrawal. But I will not be able to make bets at Parimatch anymore. It's good that I didn't lose my money.
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                        trilemma
                        from Hajipur, Punjab
                        Feb 19, 2024
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                        Help me. I'm trying to register on Parimatch, but I get an error that a user with the same email address already exists. How can this be? I certainly haven't registered on Parimatch before. Maybe it's some kind of mistake? I demand clarification.
                        Feb 21, 2024
                        Complaint marked as Resolved 
                        I was written to by a Parimatch support employee. As it turned out, some time ago I registered with them. Apparently, I completely forgot about it, as it was a long time ago. They helped me to restore access to my account so that I didn't have to register another one.
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                          Aviator777
                          Feb 16, 2024
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                          I often have delays in paying out my winnings. Sometimes money from my account arrives to my card within 2 days, but sometimes I have to wait for 6 or even 7 days. Otherwise, I am satisfied with the bookmaker, but delays in payments are not pleasing!
                          Feb 19, 2024
                          Complaint marked as Resolved 
                          I was advised to use another way to withdraw money. I decided to try it. The withdrawal lasted 2 days. Not ideal, but I am satisfied with this indicator. If such withdrawal time will continue, I will be satisfied.
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                            CasinoLover
                            from Kabir Nagar, Delhi
                            Feb 16, 2024
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                            Hi. A few years ago I verified my profile and added documents. Yesterday I got an email and was asked to verify again, without explanation. Explain why I have to re-verify if I have done it before? At the same time I cooperate with another bookmaker, but there is no such problem there.
                            Feb 19, 2024
                            Complaint marked as Resolved 
                            The problem was that my driver's license was about to expire. Instead of the driver's license I uploaded other documents confirming my identity. Why these documents were not requested from another bookmaker's office, I can't understand. But the main thing is that now there is no problem.
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                              Friezer
                              from Hajipur, Punjab
                              Feb 16, 2024
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                              Very very slooooow website

                              The speed of the site in the evening is terribly slow. Sometimes you have to spend 5 minutes to make one bet! I come home from work very tired and open Parimatch to relax! Instead I have to wait 5 minutes each to place a bet. Do something already to make this stop!...
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                              Endocryne
                              from Nadbai, Rajasthan
                              Feb 16, 2024
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                              Resolved

                              I have been playing with Parimatch for a long time, before that I made withdrawals, there was no commission! And then suddenly win, I start withdrawal, from my money take off the commission of 1500 rupees, to which they say that it is a tax on the gain. How can this be? I have not met such in other bookmaker offices.
                              Feb 19, 2024
                              Complaint marked as Resolved 
                              I would like to complete the review. Guys from the Parimatch team contacted me and helped to solve the problem. As it turned out I had a minus on my balance. Thus, my bank charged me Rs.1500 as a loan interest charge. I apologize for blaming Parimatch for my problem.
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                                Samirkhan47
                                Feb 15, 2024
                                Dec 18, 2024
                                This thread was updated on Dec 18, 2024
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                                Deposited amount missing in account

                                Have made deposit transaction 2 days ago using paytm transfer and transaction was successful but money wasn't added in to my parimatch account and I contacted customer service more thn 10 times until now and each time getting automated response from them. I started using this site recently. After withdrawal of one 50, 000 transaction and one 70, 000 transaction, I'm facing this issue while depositing money and they are showing me steps how...
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                                Pharos
                                from Maan, Maharashtra
                                Feb 15, 2024
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                                Activation code

                                When registering, the activation code does not come to my e-mail. Tried 3 different email addresses, but nothing helped. Who had the same problem? Maybe I need to use a VPN? Searching the internet did not solve the problem, apparently I am the only one with this problem....
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