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Parimatch India Complaints & Reviews

4.1
Updated: Nov 14, 2025
Complaints 1782
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1456
Unresolved
326
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Parimatch India reviews & complaints page 47

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A
Alkanoid
from Delhi, Delhi
Feb 15, 2024
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It's the fifth day I can't pass the verification process. I sent all the documents required by Parimatch website support. They reply that there are still not enough documents for verification. Until the verification is confirmed, I will not be able to withdraw my winnings. To be honest, I am already a bit tired. Please advise me what to do in this situation.
Feb 19, 2024
Complaint marked as Resolved 
Uploaded my driver's license photo, my profile now has a "Verified" status. The problem was that my passport photo of my face looks shabby. Because of this my account did not want to be verified.
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    Samirkhan47
    Feb 15, 2024
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
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    Deposit money missing

    Address: Cyprus

    I have made deposit transaction 2 days ago using paytm transfer and transaction was successful but money wasn't added in to my parimatch account and I contacted customer service more thn 10 times until now and each time getting automated response from them. I started using this site recently. After withdrawal of one 50, 000 transaction and one 70, 000 transaction, I'm facing this issue while depositing money and they are showing me steps...
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    Helixo
    Feb 15, 2024
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    Hi. I made a deposit, but the funds did not arrive on my account. For three days I communicated in the support chat and provided all the proofs of payment. However, each time I was told to send some more documents. In the end, they simply replied that I made a deposit less than the minimum amount and closed the chat. After that I corresponded with technical support for another day, providing all the proofs and screenshots of the bank statement, but the support staff just stopped replying. I will use the services of your competitors.
    Feb 19, 2024
    Complaint marked as Resolved 
    I got an email from a person from Parimatch. It turned out that my bank split the payment into 2 parts. After a call to the bank support, the money was credited to the account at once. It's clear why the deposit amount was less than the minimum.
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      Nomadiction
      Feb 15, 2024
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      It's not the first time I play with Parimatch. At first everything was fine, there were winnings, albeit small. But today something unreal started! I make bets, refresh the page, and there are no bets at all! Thank you that at least the money is not deducted from the balance! I did not expect such bugs at such a well-known bookmaker! I don't want to play with you anymore, I've had enough.
      Feb 19, 2024
      Complaint marked as Resolved 
      I read on the internet that in such situations it is recommended to update the browser to the latest version and clear cookies. I did. Some of this helped. Now the bets are displayed in my personal cabinet at once.
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        Jesus99
        Feb 14, 2024
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        I have been playing here for a long time, registered 4 months ago. Everything was fine, although sometimes money was not withdrawn immediately, but within the norm. However, in the last 2 weeks the situation has become catastrophic. Withdrawal lasts 5 days. Once in a while the money was returned to my balance. But today something incomprehensible happened. After two losses in a row, I put a bet to increase and won. However, when I logged into my account, this bet was not counted, and the money just remained in the account. How is this possible?
        Feb 16, 2024
        Complaint marked as Resolved 
        I managed to get in touch with tech support. My case was reconsidered and the bet was counted. I hope this will not happen again in the future.
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          XposedX
          from Mumbai, Maharashtra
          Feb 14, 2024
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          I tried to recharge my balance for Rs 19, 000 but despite debiting my card, the money did not show up on my balance. In my account on the website, my money transfer has a status of "Pending" for the fifth day now. I have written to the email but have not received any response so far. I don't know what to do. Please help me.
          Feb 16, 2024
          Complaint marked as Resolved 
          Today I finally got a reply from Parimatch. It turns out that I had to go through verification. I sent the documents and in 5 minutes the money was credited to my balance.
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            MiGrain
            Feb 14, 2024
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            I have some questions regarding the speed of withdrawal. I have been regularly withdrawing large sums every month for a year now, and the waiting time is different every time. Sometimes it takes only 1 hour, and sometimes I have to wait for 10 days. Despite appeals to the support team, I still haven't been given a clear answer as to why this happens.
            Feb 16, 2024
            Complaint marked as Resolved 
            I was contacted by the support team. They advised me to use a card from another bank to withdraw money. This time the money was withdrawn in less than 24 hours. Apparently, the problem was on the bank's side.
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              Redshock
              Feb 14, 2024
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              Address: India

              I haven't placed a bet in a while and decided to log in to my account, which I haven't used for more than half a year. Imagine my surprise when I got an error that such a user was not found or was deleted! At the same time, there was still money on the account, albeit a small amount. What am I supposed to do with it now?!
              Feb 16, 2024
              Complaint marked as Resolved 
              My problem was successfully resolved. After my feedback, my account was restored and I have access to my funds again. I will continue to use your platform and place bets.
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                ElectricEel
                Feb 14, 2024
                Feb 16, 2024
                This thread was updated on Feb 16, 2024
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                Resolved

                I have problems with the withdrawal of my winnings on Parimatch and it makes me nervous. It's been 3 days and the money has not arrived on my bank card. I used to get my money within 3 days. What happened so that now the situation has changed? I need my money urgently!
                Feb 16, 2024
                Complaint marked as Resolved 
                I would like to update my review and inform you that my problem with withdrawing my winnings on Parimatch was successfully resolved. I contacted customer support and they promptly reviewed my situation. The withdrawal process was expedited and the money was transferred to my bank card in a shorter time than expected.
                Feb 16, 2024
                Updated by ElectricEel
                I would like to update my review and inform you that my problem with withdrawing my winnings on Parimatch was successfully resolved. I contacted customer support and they promptly reviewed my situation.
                The withdrawal process was expedited and the money was transferred to my bank card in a shorter time than expected.
                I think it’s a scamming website
                You can deposit money n trade
                When u wanna withdrawal ur money they seem to reject
                Which mean u can accumulate ur asset on their page but u can’t take ur money out
                I was able to get my funds back through the assis tan ce of gavinray 7 8 gmail . com he placed a recovery of the funds and I got all that was held
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                  Jagadeepak
                  from Bengaluru, Karnataka
                  Feb 8, 2024
                  Mar 22, 2024
                  This thread was updated on Mar 22, 2024
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                  Withdrawal not yet received

                  I had made an withdrawal of Rs 20000.00 on 29th January 2024 which is showing as successful.
                  But I have not received any amount to my bank account.
                  I have communicated with support more than 20 times ended up with no solution.
                  Even I have sent mail with bank statement and mail reply from bank official ID stating that the amount has not been credited to my bank account.
                  But still they are replying sMe answer...
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                  Shivam123@
                  from New Delhi, Delhi
                  Feb 6, 2024
                  Feb 21, 2024
                  This thread was updated on Feb 21, 2024
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                  The robbed my money twice and denyl to pay me back

                  I’ve done deposit against Parimatch they are denying and cancelled my deposit adn money deducted from my bank account however I’ve provided them every proof stil they denying to refund me my money back I want to file a case in consumer court against them I’ve send them more than 50 emails no result provided by them...
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                  EtherealEnigma
                  Feb 1, 2024
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                  Resolved

                  I have been a client of this betting site for a long time, and until recently everything went smoothly. Recently, I found out that my deposit was moving, and, alas, the support service does not respond to my appeals. I decided to bring this issue here, hoping for a quick resolution of the problem.
                  Feb 2, 2024
                  Complaint marked as Resolved 
                  The money was successfully returned to my card. After unsuccessful attempts to resolve the problem, I decided to fund my account using cryptocurrency and everything went smoothly. How exactly it worked is hard to say, but the main thing is that the problem was fixed.
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                    XenoHunterX
                    Feb 1, 2024
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                    Resolved

                    Despite regular updates to the app, the money still doesn't show up in my account for four days now. Please do not send money to the account to avoid endless waiting. I hope that the problem will be resolved soon and my funds will appear on my account.
                    Feb 2, 2024
                    Complaint marked as Resolved 
                    It's great that everything was solved without any problems! Now that the funds are in the account, you can safely proceed to new bets and enjoy the gameplay.
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                      CelestialCrafter
                      Feb 1, 2024
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                      Resolved

                      I have faced the fact that my deposit has been blocked for several weeks, and despite sending a request to the support service, I have not received a response. I hope for a prompt resolution of the problem on the part of Parimatch
                      Feb 2, 2024
                      Complaint marked as Resolved 
                      After a few days of no response and seeing negative feedback, I saw that I had been written to by Parimatch themselves, here on the site. After sending a reply detailing my problem, to my surprise, I received a reply in a few hours. As a result, the money was successfully returned to my account, and it turned out that the problem was caused by incorrectly specified data
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                        EmirCelestialEcho
                        Jan 31, 2024
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                        A week of waiting for a deposit to be credited in Parimatch causes me concern. I noticed that other users voice similar problems with delayed deposits, which increases my distrust of the service. It would be good if Parimatch would start solving its current problems.
                        Feb 2, 2024
                        Complaint marked as Resolved 
                        It's great to finally have my deposit in my account! This is great news and I am pleased that the delay was successfully resolved. Decisions like this make using this platform more enjoyable and safer. I hope that such incidents will not happen again in the future.
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                          OnurGQuicksilver
                          Jan 31, 2024
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                          Resolved

                          I faced a delay in the payment of winnings on Parimatch. This is something unusual for such a high-level platform. I decided to contact the support team for clarification and timing. I doubt whether I should continue to use Parimatch due to this situation.
                          Feb 2, 2024
                          Complaint marked as Resolved 
                          The delay in paying out my winnings lasted more than 3 days, but luckily everything was resolved and I finally received my funds. I hope that Parimatch will take measures to avoid similar incidents in the future and I will be able to continue using their services in peace.
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                            InfinitiX
                            Jan 31, 2024
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                            Problems with withdrawal of funds in parimatch

                            Faced with yet another withdrawal problems on parimatch, and my anxiety is growing. especially alarming, given the possibility of losing my money. at the moment I am trying to contact the support service to get clarification and solution to this problem. it is very important that the bookmaker promptly responds to such situations and provides reliability and security of financial transactions for its clients....
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                            MythicWraith
                            Jan 31, 2024
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                            Resolved

                            I managed to increase my deposit 3 times after successful bets, but faced a delay in withdrawing money. I understand that such processes can take time, but the wait is getting too long. Hopefully, the problem will be resolved and I will get my winnings in the near future. The amount is too much to risk losing.
                            Feb 2, 2024
                            Complaint marked as Resolved 
                            Having decided to split my funds into several small parts and withdraw them gradually, I faced some difficulties in the beginning. But in the end everything worked out and I successfully withdrew the funds. This experience taught me that patience and systematization can play an important role in overcoming withdrawal problems. I hope that in the future the withdrawal process will be smoother and more convenient on the part of Parimatch. After all, it's not me who should think up ways to withdraw my money, but Parimatch should provide a working service. Otherwise there are no problems.
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                              HaVoCbi
                              Jan 30, 2024
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                              Resolved

                              Deposited Rs 13, 000 but my account does not show the funds. It is very important to resolve this issue to get access to the deposited money. I will wait for an official comment from Parimatch regarding this situation.
                              Feb 1, 2024
                              Complaint marked as Resolved 
                              I talked to support, they said they would help with the solution. A couple of hours later I received a notification about crediting the funds. When the funds are on the account, ready to start betting. I hope there will be no problems.
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                                SolarSerena
                                Jan 30, 2024
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                                Problems with withdrawals

                                Made a deposit, won more than 30 thousand for one bet, but when I decided to make a withdrawal, the money has not arrived on my card for the 5th day. This causes serious distrust, especially given the reviews about problems with withdrawal on Parimatch. I hope that the situation will be resolved and I will get my winnings, because it is my money....
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