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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

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773

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1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

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Pizza Hut India reviews & complaints page 127

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Address: Mumbai Suburban, Maharashtra

Date - 15/03/14 This is with reference to our order to the outlet of Pizza Hut at Andheri east which is the nearest to our place i.e. Sakinaka Junction Andheri East.The order no.3373 & 3374 which was 02 Non veg Pizzas and 01 Veg Pizza and 02 Choco Mousse and 02 Choco Truffle Cake which was ordered at 02:00 PM. We got the confirmation at 02:21 that the Pizzas are on the way and we had confirmed that it will reach within 30 Mins....

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Same case with me too.. I order the pizza via foodpanda and got the confirmation via sms
from foodpanda at 10:34 pm. I got the call from the delivery boy at
around 11:05 pm about the address. I thought that fine .. Anyways he
went back to the store saying that he couldn't find the address( when
already I had order 3-4 times from the same same store). later at around 11:20 I got the call from the pizzahutbr...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi I have placed an order with pizza hut on 12march, 2014 of Veg Medium BOGO ie Country feast and Paneer Makhani. My order number was[protected]. But they delivered one veg and one non-veg pizza. After 10 minutes, their delivery boy came and said he delivered non-veg pizza by mistake but till that time, I ate a piece of non-veg pizza unknowingly. I am pure veg guy. They hurt and exploited my religious sentiments. When i called their...

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Address: Mumbai City, Maharashtra

We had ordered 103 pan for 4 that is total of 525 pizzas along with 175 potato wedges, 145 pepsi pets & 25 garlic bread servings from BKC PHD. The order was suppose to reach at 11.30am on 07th March 2014 at Bandra Spastic Society. After many many calls & many lies by Asif the order taker the order finally reached at 12.25pm. The person from PHD Anil who dint respond to any calls was not bothered in giving the order but was bothered...

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Address: New Delhi, Delhi

Very disappointed with your service..today I ordered pizza in delhi for home delivery at 11:37am and as per your half and hour policy it was supposed to be delivered within half an hour or it should have been given for free..after few minutes got a call stating that the pizza would be delivered by 12:30pm as the karol bagh pizza hut branch opens at 12pm..I agreed to that also..again pizza was not delivered by 12:40pm then I called up customer...

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Address: Pune, Maharashtra

Dear sir We order today pizza worth Rs.515/-(pan medium paneer vegor) &(pan medium country freast) buy one get one free Chk 7274. Mar 12'14. 8.21p gst Delivery from Pizza hut india A unit of Pizzeria pure food restaurant shop no 16/17/18 Krishna complex kothrud pune 1052 Ghole R Please let me know what quality a pizza hut is maintained..and why should I order next time here. It was my First and Last order..i am not...

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Address: Ghaziabad, Uttar Pradesh

This mail was dropped on March 7th by getting an email id from Customer care of Pizza Hut on same day of Order booking From: Sandeep Mehra [mailto:[protected]@gmail.com] Sent: Friday, March 07, 2014 11:56 PM To: '[protected]@dil-rjcorp.com' Subject: Feedback of my Order from Mobile No.[protected] dt 7th March 2014 Dear Sir, This is to appraise you and give a feedback on one of the most unsatisfactory experience from Pizza Hut I placed...

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Address: Bangalore, Karnataka

This is pizza hut CMH road, Bangalore. Taking the elevator to the 2nd floor means inhaling the trash smell which is overpowering and suffocating. To use the stairs is another problem - its narrow and un-kept. Its the choice between the devil and deep sea and the effort of the retaining the food in one's stomach. Horrible approach and the staff are not making an effort to do something about it. Also they dont serve mustard sauce!...

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Address: Ahmedabad, Gujarat

Worst ever experience with PIZZA HUT. Yesterday night was sitting wid my cousins n decided to order a pizza. Thought it to order from PIZZA HUT... Ordered at around 8:30... Got a address check call too... 9:15 the delivery boy calls n we find out that he is reached a wrong place... N with the worst ever attitude we hear WE DON'T DELIVER at C G Road... We call the call center with our order no. 9958 where our address is correct n when...

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Address: Bangalore, Karnataka

We received completely charred & cold & hard as rock garlic bread and big pizza medium Italayan today(9-Mar-14) from Banshankari 3rd stage Bangalore 61 PHD after placing more than 1hour after repeated enquiry . When we called again to complaint, were placed on hold for more than 5 mins & then told the the restaurant manager is busy & will get a call back after discussion with manger. The call never came... order no...

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Address: Bangalore, Karnataka

pizza hut in electronic city phase -1 bangalore called PHD is the worst place in the world. There store manager Mr.Mruntunjay Nayak was the worst manager we can see,

See my order -

Dear rakesh, Thank you. You have just ordered the ultimate treat for your taste buds.Your yummy, lip smacking delight is being prepared with utmost love and attention at your own neighbouring Pizza Hut – Bengaluru - Electronic...

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Address: Bangalore, Karnataka

Had given an online order[protected] around 12.45 at noon.Later on got a call from pizza hut stating not availability of Garlic bread.As we were very much hungry and thinking about the overhead of ordering again, i told to send what was available from my order.I was promised delivery in half an hour.There was no order after an hour also. When i called up the customer care number, they told the delivery was out and would be arriving any...

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Address: Gautam Buddh Nagar, Uttar Pradesh

With reference to Order No.[protected], I want to state that we are one of your regular customer. It is very disappointing to register the following complaints: 1. The pizzas we had was absolutely without cheese. 2. The size of the medium pan pizza was reduced. 3. The term 'Hot' was not mentioned on the packets of the pizzas delivered. When asked, it was told not to be valid for Wednesday (1+1 offer - PHS01) 4. The crust of the medium...

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Address: Bangalore, Karnataka

Dear Concerned

Today (05-Mar-2014) i have been to Pizza Hut RT Nagar Bangalore with my wife and ordered Garlic bread with cheese and Medium Pan Chicken Crunch Pizza .First the guy brought my garlic cheese bread and i felt it bit dry but was eatable since we were hungry, In another 5 minutes the guy brought our ROYAL CHICKEN CRUNCH PIZZA. We were really surprised to see the look and feel of pizza .It hardly had any cheese or...

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Address: Rajkot, Gujarat

Hello, My name is Bhargav. Today i called 2 times for Home Delivery. First time i am not sure that my order placed of not, So I call second time, customer excessive told me that you order is not conformed but i sent your all information to your city store, they call you in few minuets.But I haven't get any call from Store (RAJKOT). Even I have the number of store manager (Mr. Rameshwer), so I try to call him regarding this issue but he Didn't...

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Address: Thane, Maharashtra

Pizza Hut introduced The Big Pizza offer at Rs. 199. They claim to offer a "big" size pizza at just Rs. 199. On looking at this my friend and I visited the Pizza Hut outlet to avail this offer. We looked at their menu and found out that they don't serve any big size pizzas. They have small, medium and family (large/big) sizes. We expected a Family size pizza to be served since it's a big pizza offer, they can't serve medium. When we received...

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Address: Pune, Maharashtra

Last Night (3rd March, 2014) i had traumatic experience at pizza hut. I went to Phoenix Market City Store (Pune, India) with a friend (Dine In) and ordered Farm Hut (Veg Pizza) and they served us "Non Veg Pizza". I am vegetarian and never eat any kind of meat, etc. It was my friend who identified that it was chicken pizza. It deeply hurted my religious sentiments. Pizza Staff was not even sensitive about it and we were charged complete...

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Address: Chennai, Tamil Nadu

The following is a complaint regarding the dismal experience faced by me on the order of a pizza from a branch of Pizza Hut in India, chennai. I had placed an order fit a tomatino pizza which was promised to be delivered within 30 minutes time. Pizza Hut failed to live up to it's promised as the pizza was delivered to me after 80 minutes from the time the order was placed. To add to the misery it was really disappointing to see the way the...

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Address: Bangalore, Karnataka

I have ordered pizza for two - combo at 9:28 PM. I have not received it even after 1 and half hour. I have been big fan of Pizza hut and almost every fortnight, i have order delivery, usually they delivery within 45 mins... but this time they were very irresponsible and no one called and no delivery... The delivery number is 8177. Please do take action against them. I have a SMS copy of the order....

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Address: New Delhi, Delhi

I had ordered Pizza yesterday & call log as per the invoice is 20.34 with Vasant Kunj New Delhi outlet. The promised delivery as printed was 21.35 ( One hour) . Order left at 21.45 & delivered at my Vasant Kunj C-8 sector residence at 22.20 Hrs. It was not warm at all. I even made a call at the call center around 22.00 Hrs enquiring about the order & was informed that concerned local outlet shall revert. No body reverted &...

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