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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

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773

Unresolved

1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

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Pizza Hut India reviews & complaints page 129

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Address: Bangalore, Karnataka

Three o[censored]s had gone for lunch to Pizza Hut today (20 Jan 2014) on 100 ft rd, Banashankari 3rd Stage, Bangalore, Karnataka. I had ordered for Italian Spaghetti Pasta. When I was chewing the last bite, something stuck in my teeth. I removed it and to my horror found they were metal pieces in the food. Looked exactly like pieces of the steel wool used for vessel cleaning. I had 3 pieces of it in that morsel. Not sure if any more were swallowed...

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Address: Pune, Maharashtra

We visited a pizza hut "Phoenix Market city, Pune" on 18-Jan-2014 and ordered a veg soup "Cream of Mashroom" and the server brought a non-veg soup "Cream of chicken" and while having it we felt something weird and we asked waiter about the pieces inside the soup then we got to know about this pitiful. A supervisor overthere asked waiter to show the order taken list but this guy didnt even note down the order...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Today I placed an order with pizza hut (Noida) around 9:10 PM on [protected], at 9:45 i rechecked the status, I got info that it Deliver in 10 minutes.. At 10 I recheck, The Customer Care Guy Repeat It Will Deliver In 10 Minutes .i Recheck at 10:15 Again He Repeat It Will Deliver In 10 Minutes .i Recheck at 10:31 He Put Me On Hold For 15 Minutes And After That he Repeat for More 10 Minutes . I Got My Order At 11:15 Pm, I wasted My 2 Hour...

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Address: Karnal, Haryana

Hello pizza hut M Narender from karnal 12/01/14 I visit your Pizza hut in sec 12 karnal near super mall. My order no . Is [protected] . I rec. My order I see my pizza is not good tast & also pizza upper lavel not good . Pizza like a double roti . Pizza only only base not uper chees & not creame .onine is brun Plz tell this is the food qlt. On pizz hut M not saticefid your pizza qlt. M not happy . And also in customer room not clean...

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Address: Kamrup Metropolitan, Assam

This is a complaint for guwahati New opened pizza Hut at Christian basti. We order one medium pizza but no one told that offer Sms today for 1 medium pizza Free. Wen we told them then the uncharge denied and refused to give and told us billing was done after showing the Sms also Why u throw the Sms wen u yourself dont Remember neither ur staff while taking the order remind us that today we are giving one Free medium. Pizza with that This...

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Address: Chennai, Tamil Nadu

I had ordered 2 medium pizzas and my order number is 5025 - in Chennai today at 9:20pm and it has not reached even at 10:50pm. I called the customer care and the Anna Nagar branch 4 times and .. They kept saying it will reach in 5 mins for last 1 hour. I had a similar experience 3 years back.. And thought of giving it a try..today.. Big mistake This is the last.. Never Pizza Hut.. Their deliveries are terrible....

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Address: Pune, Maharashtra

On 10th January 2014 i had ordered pizza online and paid online as well for which i received a text message from my bank saying that Rs.570 has been debited from my account to Yum Restaurant. When i went to pick my pizza from Koregaon Park, Pune outlet the manager told me that their system is showing that i haven't paid the money and forced me to swipe my debit card again and again Rs.570 ws deducted from my account. After repeated complaints...

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Address: Mumbai City, Maharashtra

I, along with my two friends - Mittal Gala and Donica Trivedi - visited the Pizza Hut outlet at Oberoi Mall in Goregaon, Mumbai. We placed 3 orders - veg quesidellas (without mushrooms), veg lasagne and veg so cheesy pizza (without mushrooms ). We were first served the quesidellas WITH MUSHROOMS, however we did not make a big noise about it. Post that the Lasagne was served, which after tasting and finding it weird, we enquired whether...

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Address: Bareilly, Uttar Pradesh

Hi
I visited your yesterday and even first called for delivery. But when I called no one picked it up. When I went to you store it was 15 past 10 pm. but even your staff we are closed
. And moreover your quality of food is getting worse
.its not like eating from pizza hut. So
Please
Take some action....

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Address: New Delhi, Delhi

CONTACT NO: [protected] NAME: NIKHIL HEMRAJANI ADDRESS; EA-108 MAYA ENCLAVE HARI NAGAR NEW DELHI 110064 EMAIL ID: [protected]@hotmail.com ORDER DATE: 04/01/2014 ORDER TIME: 2058 HRS I had ordered a Spicy Veggie Medium Pan Based. When my order arrived the black dot was half black while the delivery boy was taking out the box and HOT wasn't visible and by the time it came into my hand it turned completely black. On complaining...

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Address: Chennai, Tamil Nadu

I ordered a pizza on 25/12/2013, It came late. I got an sms that i can either accept rs 500 or the ordervalue wichever is less, but the pizza boy said that i have to give the oredr money. What is this i dont understand. I got Pizza from: Pizza Hut, Kilpauk, Chennai, Tamil Nadu. Order No. 9393...

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Address: Pune, Maharashtra

Dear concern I would like to bring to your notice the immoral rude behaviour of your HR manager at kalyani nagar, pune. I went to pizza hut to celebrate Christmas eve with your mouth watering newlu introduced cheezy pizza ...but to my surprise, the evening was turned into the huge disappointment by the HR MANAGER (MANU). I ordered for pasta, meal combo and cheezy pizza. The cheezy pizza was not properly baked but we didn't make...

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I am a loyal customer of Dominos and thought of trying Pastas from Pizza hut as I heard a lot about it and hence, called up their phone no. The very first experience of talking to their customer service executive was hilarious. He was not understanding English then not even Hindi, I was telling him address but he was asking his own information, Anyways, despite all that, I asked about Pasta which he said that it is out of menu ( I was disappointed)...

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Address: Vadodara, Gujarat

I ordered for pizza and this was the worst experience of mine till date. Normally I have always preferred pizza hut over dominos just because your pizzas are tastier amd better quality but I am sad to say that this time around you just broke all my trust. The first issue was that the pizza arrived in more than 90 mins. I ordered at 10.25 pm expecting it to be with me around 11 pm. The deliver boy just came after mid night. In the meantime...

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Address: New Delhi, Delhi

My wife and I visited Pizza Hut in Dwarka (sector 5) for lunch on 10/12/2013. To our surprise, the service was appalling. We were given only menu card and even on asking for a second one, we had to remind the staff. When we wanted to place our order, most non-veg starters were not available. Finally when we placed an order from what was available, the server came back to us in 15mins to inform us that what we ordered could not be prepared....

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Address: Bangalore, Karnataka

Today I had ordered dinner from pizza hut, the order was for 2 pizzas and 2 cheese garlic bread. The order was delivered by Coles road, Bangalore. However, when I received the order i got 2 pizzas and one portion of cheese garlic bread and one plain garlic bread. After lodging complaint on call center, I got a feedback that I will get call back from coles road branch. But with no luck I lodged complaint on second time, with the same feedback....

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Address: Gautam Buddh Nagar, Uttar Pradesh

I ordered pizza with pizza-hut dated 08-dec-2013 timing 8:45pm. Ordering was smooth[protected], I ordered 4 magic pan pizza, and pizza was promised to be delivered at 9:15 from Noida sector 110 store. Till 9:30pm pizza was not delivered I inquired and I was promised a call back from store within 2 min, no call. I again call at 9:45 and inquired, the same answer, I asked the tele caller to cancel the order which he was keen to do....

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Address: Bangalore, Karnataka

I called 2 times to pizza hut once in the number 33773300 and once in 39883988 back to back at 1.30pm on 8th dec, 2013 to order for pizzas.They received my call both the times and said they are transferring my call and I was on hold for 5 mins each time(hoping eagerly for my pizza which i planned to have for lunch today) but they disconnected the call each time.I am an avid Pizza lover and a huge fan of Pizza hut(usually I dine -in but today...

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Address: Gurgaon, Haryana

Dear Concerned I believe the services of pizza hut are just getting worse day by day. I have ordered the food at 1.15 pm at[protected] and I was confirmed that the order will be delivered within 40 minutes, which never happened. Address given was Gati Ltd, Plot No 268-Udyog Vihar, Phase-4, Gurgaon. I am sure you can always trace the phone number by address, as I am not sure whether I should leave the number at this portal. I received...

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Address: Bangalore, Karnataka

Hi

I placed an order with pizza hut around 9:50 PM on [protected], at 10:30 i rechecked at 10:30 PM to check the status, I got info that will it another 30 minutes and store manager will call me up on that. At 11 I recheck, I am told the order has not been placed so I am supposed to sleep hungry because they tell me NO ORDER HAS BEEN PLACED.

Yogendra Singh...

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