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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

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773

Unresolved

1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

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Pizza Hut India reviews & complaints page 126

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Address: Kolkata, West Bengal

I had been an avid lover of Italian food since I knew dining out, of which Pizza tops the list. On Sunday, 20th of April, 2014, I had ordered a family size triple chicken pizza with extra cheese at the Salt Lake, City Centre. I was asked to make the payment, which I did immediately & collect the order after 15 mins, Fair enough! When I came back after 20 mins, I was asked to wait for 5 mins, which again I did. But further to my dismay,...

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Address: Mohali, Punjab

we are ordered veg briyani (brizzia) in north country mall (pizza hut )(punjab) they gave non veg briyani... we are never eat non veg ..its strictly against for us...they firstly delivered order very late... even those are ordered them .they also got ..but we were waiting till half an our...after getting they odered non veg ..we eaten then we got knw its non veg .its against for me ....

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Address: Mumbai City, Maharashtra

I and my friend had ordered two Chicken Mexican large pizzas for home delivery from Pizza Hut Powai, Mumbai today and we are highly disappointed with the Pizza hut service as well as behavior of Pizza hut employee "Mr. Nilesh Sawant" who received the phone call. The pizzas were 55 minutes late and even the delivery person accepted it. When we called Pizza Hut powai, Mr. Nilesh Sawant talked very rudely on phone. He first made a false excuse...

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Address: Chennai, Tamil Nadu

My mobile no is [protected]. I and my family regularly dine at the Nungambakkam Chennai Outlet. But I am disgusted with your offers through SMS. It will have negative effect on people like me.I made several complaints to your ordering online numbers to remove my name and my mobile number but they have not bothered to do so. As I travel often abroad I am troubled night time when I am asleep. Kindly remove my mobile number from your list...

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Address: Mumbai City, Maharashtra

If possible, I would give this place a rating of zero. A simple order of one pizza and one pasta placed at 8 pm for delivery. 8:15 pm I get a SMS that the parcel is on its way. 8:30 pm no sign of food. 8:45 pm no sign of food. 9:00 pm (tired of waiting and really hungry) tried calling them and was told we will call you back with status. 9:15 pm (even more hungry) tried calling again as we were yet to receive a call from them. 9:35...

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Address: Bangalore, Karnataka

Hi, We ordered BIG MEAL and a desert today on PHD. Order number:[protected], Date 12-04-14, POS number 125 C. Pizza was delivered from Pizza hut in Munnekolalu village, Varthur Hobli, Bangalore. Pizza was delivered in 45 minutes time. 1) Quality of garlic bread exotica was not good. It was not crispy and when we eat the bread it was becoming powdery. 2) Italian Treat pizza was soggy and they told me it was thin crust but we...

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Address: Gurgaon, Haryana

Hi This is Ayush Mehta cell no [protected]. Today I have book order as per Your oder No[protected] date 09-APR-2014 for this delivery pizza hut take more than 1 hour for this delivery I have not received any discount and free delivery for this order When I call to manager(Ashok Guliya), He told me that company is changing his policies every day . On monday and tuesday the max delivery time is 30 mins and on wednesday the delivery time...

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Address: Chandigarh, Chandigarh

SIR, I ordered vegorama pan-per last night my order a sum of rs 587 but the pizza is not baked properly . they refuse to refund my money and deliever a new one against it. Therefore i request you to kindly interfair in that matter and kindly reply to my complaint my contact number - [protected] order no - [protected] date - 7/04/14 stff - harish sco 345-346 sector 35 chd...

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Address: Jaipur, Rajasthan

Sir, I work with pizza hut as a teammember in ganpati plaza jaipur since 10 oct. 2010 to 16 dec 2012.i leave job.when i go to pizza hut to get my provident fund accountant said come after 10 days.when i go after 10 dayes he said come after 15 days.i think pizza hut is a multinational company.that type things not happen in mnc.so please give my provident fund of 2 year. DEVANSHU AGRAWAL [protected]...

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Address: Pune, Maharashtra

Hi
This is manish cell no [protected] yesterday I have book order as per Your oder No 5060 date 30.03.14
for this delivery pizza hut take more than 1 hour for this delivery I have not recived any discount and free delivery for this order

I have CCTV recording for payment for this delivery

Kindly look into this and arrange cash back
Regards,
Manish Gujar...

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Address: Bangalore, Karnataka

I had a worst expericence after ordering pizza online ( order number[protected], the designated store was pizza hut in Banashakari. The pizza arrived after 2 hours that too very cold and with no seasoning and ketchup. The delivery boy was clueless and did not have even store manager phone number. I complained to their call center[protected] several times their answer was "the storage manager will call you back in 5 mins" and they refused...

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Address: Pune, Maharashtra

I had one of my worst experiences with Pizza hut today. We had ordered pizza in my friend's name (Deepak Vishnu). The order no is 4818 and we had ordered from the PHD in pimpri, pune. The bill amount was 888. The order was delivered after 1 hr from the time of order. As the box contained the statement, "30 minutes or free", we had asked the delivery boy for the offer. He said that since ours was a large order it is not acceptable. Then he...

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Address: New Delhi, Delhi

TODAY I ORDERED A PIZZA AT MY OFFICE ADDRESS AT 3:30 PM & AS I WAS PROMISSED THAT THE PIZZA WOULD BE DELIVERED IN HALF HOUR ONLY BUT THE DELIVERY BOY CAME AFTER 1HR. THE DELEVERY BOY NAMED DEEPAK CAME & DID NOT DELIVER THE PIZZA BY SAYING IN A RUDE WAY THAT THE ORDER WAS PLACED FORCEABLY AND I WILL NOT DELIVER THE PIZZA & EVEN THE STORE MANAGER ALSO BEHAVED IN A RUDE WAY & DIN EVEN TALKED. THIS WAS REALLY A INSULTED THING...

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Address: New Delhi, Delhi

This complain is against pizza hut delivery service, today ( 20th March 2014 ) I placed an order on call at 8:45. They took my order and promise to deliver in 45mins at my Home address which is mentioned below. After 1 hr I got a Call from Mr. Siddrath Kapoor stating that they can not deliver it as Dwarka Sec 16 is out of delivery area, He said if I need I have to take it from the Outlet only. I informed him that I have delivery boy so many...

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Address: Udham Singh Nagar, Uttarakhand

We had placed an order at 09:04 pm on 17.03.14 in PHD at rudrapur against order no[protected] token no 101. The delivery at the counter was given at 09:43 pm. When we asked for complementary or reimburse it then they refused. On insisting they gave us delivery time note on the bill. No duty manager was there to listen and lot many orders at out time were also pending for other people. This was the worst experience and if the delivery...

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Address: Chennai, Tamil Nadu

It was a most disaster day of my life!!! when we ordered for veg supreme pizza they added few pieces of non-veg particles. When we complained them about this they took back the pizza inside and removed those non - veg particles and brought back, and later when we complianed further they started saying it was an chees, mushroom, and many other stupid things and later on when we paid the bill they. guys its really an most disaster day of life...

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Hi, I came across this promo code "PHE01" on your web site which mentioned the message "BUY ANY MEDIUM PIZZA AND GET THE SECOND FREE" (OFFER VALID ON SIGNATURE AND SUPREME PIZZA"S ONLY). Reading this promo i ordered for a so cheezy chicken tikka medium and select the chicken kadai so cheezy medium as my options. When i applied the code the code said its applied but i could not see the discount applied. I called up the customer care and...

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Address: Thane, Maharashtra

Never thought of writing such a bad review for one of my favourite places...unfortunately today I have to make sure they dont repeat for other customers. It is the thane cinemax branch of pizza hut which is spoiling the brand pizza hut. The washroom stinks like public toilet and there are mosquitoes in the joint on questioning the store manager mentioned mosquitoes are due to lack of pest control not happening recently...to top it the food...

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Address: Thane, Maharashtra

This is quite disturbing to hear that International Brand "Pizza Hut" is unable to fix technical glitches for more than 3 working days. The series of events are as follows: 13/March/2014- I rings up the pizza hut call center outlet for placing Pizza.While ordering the Sales executive denies to take order & explains that due to technical fault the said order cannot be placed.However we were said that some store manager will positively...

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Address: Faridabad, Haryana

This is with reference with our order placed at NIT Faridabad, Haryana outlet on 15/03/2014. I am Ajay khandelwal Branch manager in kotak mahindra bank ordered 20 pizza for festival get together. But only 7 pizzas out of 20 were only eatable rest were not properly prepared all were burned! As i also had a talk with the manager of that outlet but didn't get any advantage! So kindly look in to the matter! Thanks and Regards Ajay Khandelwal +91-[protected]...

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