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Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
Complaints 327
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74
Unresolved
253
So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
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Projekt Perfumery India reviews & complaints page 9

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R
Raj Bose
Nov 29, 2020
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Order 31626 ordered on May 31st 2020

I had placed an order in May and now the whole year is about to end. I don't understand how hard can it be to deliver a product from one place to another. If you can't deliver please refund the money. I am not willing to negotiate any further and want a solution to this problem....
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A
Anonymous57
Nov 11, 2020
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No product or updates

Ordered Bleu De Chanel Parfum 150 ml on October 13.
ORDER #PPI-SXXX64125462XX
Prepaid order, paid ₹15, 098.

Didn't receive the order yet and the seller is ignoring requests for an update.

Kindly help me with this....
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E
e-eirin asin
from Powai, Maharashtra
Nov 8, 2020
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Still yet to get refund after 4 months

I made a purchase on Projekt perfumery. It’s been 4 months and I have submitted numerous complains. They did not reach out even once and kept blaming the pandemic. I’ve asked for refund and still now nothing. This is a fraud company... why is it still live??? I am mentally harassed by this issue, my friends know that I was fooled into believing your lucrative advertisements. Such a disgusting experience. Refund my money immediately. I...
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G
Gavin Ho
Nov 6, 2020
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Goods not received

I ordered a Frederic Malle Portrait of A Lady from perfumery.co.in on 25 July 2020 which is suppose to be shipped to Singapore.

To date I have yet to receive the item. If they are unable to fullfill the order they should refund the monies to me. No one bothers to respond to my emails about the order and refund. This website is just out scamming people’s monies by operating a e-commerce website without having the intention...
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A
adukichchee
from Hyderabad, Telangana
Oct 31, 2020
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Non delivery of product after paying money online

Address: Ahmedabad gujarat

Order no 33182..ordered a perfume worth 4600 on june 8th 2020 .supposed to be delivered to me within 4 weeks due to corona pandemic..but there has been no update on it whatsoever after that..after numerous exchanges with their customer care representatives who go by the names pooja and komal only through chats on their website..mind you there is just no customer care no also and have gone to the extent of contacting the owner on instagram...
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G
Gaurav yadsv
Oct 29, 2020
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Product not delivered till date

Address: Ahamedabad

Its fake site ..i have booked my order last 14 july 2020 but still not recived my oder i want just refund only ...### off site dont purchase any product on this site ......
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R
raunakchaman
Oct 19, 2020
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Amount debited from account but order not placed; customer care number not operational

Address: Gandhinagar, Gujarat

I had placed an order for Yves Saint Laurent La Nuit De L'Homme For Men Tester Withcap Eau De Toilette 100Ml through the Perfumery website. The amount (INR 5398) got debited from my account but the order was not placed. I've been trying to connect with the customer care team but in vain. The numbers either do not connect or are switched off. Interestingly, the payment went to unboxed.in as per the payment success confirmation page....
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R
RakeshLeninVignesh
Oct 16, 2020
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Order not delivered

I paid and ordered a perfume on 26.07.2020 for Rs.7, 698/- (INR). But till date neither have i received the product nor have i been refunded even after my mail request....
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F
Findprashant
Oct 15, 2020
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Order Number 8411061923221 - wrong item received

I ordered 1 Quorum and 1 Aramis Tobacco Reserve perfumes, instead I received 2 Aramis Tobacco Reserve perfumes....
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T
trevmax
Oct 10, 2020
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No delivery done

Website: perfumery.co.in

I made an order and payment on 27 may 2020.after that i enquired on the product delivery and was told that it would take 2 weeks to deliver, this i was told in july.its now almost 5 months and there is no word from them.if they can not make delivery right away, they should just refund the money.
thank you!...
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S
Sandra Benekeraityte
Oct 4, 2020
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Order 30667

I'm loosing all my hope and see no other option as to involve my solicitor.
Ordered In May and still not there. Last updated on the 7th of September saying that this will be shipped within 2 weeks. Now, one month passed and still nothing. Is that not shameful ? I have attached pictures. You are ruthless company who are willing to take the money of the credit acount and leaving us to wait for 6 months ... I can't believe this happened...
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A
Aslam Riz
Oct 4, 2020
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Non delivery of products in spite of many follow up

Address: Ahmedabad , Gujrat

These people are extremely non responsive and fail commitments to deliver

Inspite of chasing by phone, emails, chats they are not responding for my

Order #897XX38943XX TABAC 100ML EDT X 2 NO.s have not been delivered till date,

Order #897XX36847XX has not been delivered even after 8weeks,

KINDLY INTERVENE SO THAT THEY EITHER DELIVER MY PURCHASED ITEMS OR REFUND MY MONEY...
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S
seb1984
Oct 1, 2020
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Refund not received 6 weeks after making a request

Address: Shyamal Cross Road Ahmedabad Ahmedabad District Gujarat India - 380051

I placed an order for a Christian Dior perfume for Rs.8399 on 23rd August, 2020 on their website. Paid using UPI.

The order number is FKX-7217

After placing the order, I was told that the perfume would be dispatched in 4 weeks. Given that is longer than the time I expected, I requested a refund which they said would reach my account in 14days

However, its been 7 weeks since and in spite of repeated...
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R
Raj Bose
Sep 29, 2020
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Order 31626, If they are going to deliver, please deliver asap or refund the money.

Hi,

Order was placed on may 31. Now september is about to end and the product has still not been delivered. Very frustrated with the service. They don’t bother replying to emails. If you can’t deliver on time at least they should notify the customer or refund the money.

If they are going to deliver, please deliver asap or refund the money....
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M
marites dias
Sep 25, 2020
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Non-delivery of paid online order

I had ordered 2 niche (Mancera holidays and montale intense café) and 1 designer (Mugler angel muse edt) fragrances on july 23 and 24th 2020 amounting to rs14, 955.30. Upon ordering it said they will be delivered in 15 days and its been more than 2 months and i haven’t received anything from you guys. I had followed up more than 10 times on my order and the answer is the same: “ your order is on the way and its just stuck in uae but...
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I
Imran d Khan
Sep 21, 2020
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Product not delivered nor refund done

Hi.
I placed an order for a perfume on aug 6th.. The promised date was 15 to 20 days.. After waiting 20days i enquire through a mail for which i get a reply it will be delayed another 12 days.. Hence i asked for a refund on 7th july to which they responded n sent the refund link now its been more thn two weeks n there is no refund neither any response back from thm for my continues emails written to them.. Its very unprofessional...
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M
mnsyamil
Sep 11, 2020
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No response upon my refund

Address: India

This site is a pure scam!! They will not respond to you if you requested a refund! I have made my purchase and order but no updates and nothing given to me!...
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S
Sandra Benekeraityte
Sep 6, 2020
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Order 30667

Ordered this on the 25.05.2020 emailed customer service and nothing.. They have took my money and keep sending me emails about new stuff coming in ... I have not received an item an no communication so ever. Will be reporting this as a fraud company and will be seeking to get my money back if the product won't be sent within 1 weeks time. Reported this to Ombudsman services as well. Scam!!! £50 pounds gone since the 25.05.2020 Now we are...
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V
Vippul Mahajan
Aug 26, 2020
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Refund not received

I have placed an order 4 months back after chasing for 1 month i cancelled the order. its been 3 months despite constant chase up no refund recieved. their phone number doesn't work and i feel they are fraud website. my order number was 31331...
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aastha dogra
from Bengaluru, Karnataka
Aug 25, 2020
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fraud and cheating and no customer support no goods delivered for the order placed on march

Ordered a perfume online called dolche and gabbana the one for men 30 ml worth rs. 3298 from the company project perfumery india on 17/03/2020. My order no. Is 28201. I have not received the order till now. Firstly i was told that due to covid the shipping is not available and as soon as the shipping restarts i will get my product. Even after the shipping resumed all around india i have not received anything. I have repeatedly tried to contact...
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