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Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
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So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
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Projekt Perfumery India reviews & complaints page 6

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R
Rehmanabdul
from Bengaluru, Karnataka
Nov 12, 2021
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These people are fraud

Address: Gujrat

I ordered 9pm by afnan perfume from perfumery india on 28th October 2021 and got a mail from them on 29th October 2021 saying that they shipped my package through bluedart. Today is 12th November 2021 and i called bluedart customer care and asked them about my package. They told me perfumery india did not even hand over the product to bluedart. These people are fraud. I want my RS.2789 refunded back to me or else i will file a police complaint.br...
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S
Stephenkd
from Chennai, Tamil Nadu
Oct 13, 2021
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Products not delivered

Website: Perfumery.co.in

First, An order placed in January 2021 has not been delivered till date, even 10 months later. #PPI-SXXX[protected]XX

Second, wrt to a different order, #PPI-SX[protected]XX, a wrong product was delivered and when asked for a replacement, issue not resolved 20 days later, though the wrong item was picked up.

They don’t reply on time or even reply at all. Their emails don’t get replied and their customer care...
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T
teesta bagchi
Sep 26, 2021
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Order not received

I had placed an order in Feb 2021.Order id
#1-9957X-3365-XZP. Its a prepaid order.I have repeatedly emailed/ called/ whatsapp ed them but in vain.They keep telling me they are trying to resolve the issue.I had even given them the option of sending me any other perfume thats available and still i didnt get any response from them.Highly unprofessional and very poor customer service....
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S
[email protected]
Sep 21, 2021
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#Perfumery - Your Order IN-#PPI-SX69500527250021XX1x

Address: Ahmedabad
Website: Perfumery. Co.in

Ordered a perfume on 13th July #Perfumery (IN-#PPI-SX[protected]XX1x) for ₹3098. It was a prepaid order.
20 days later after multiple emails, calls and whatsup messages I was informed that the product is not available and I was asked to choose a product from available list. I ordered a new product and paid a difference amount of ₹1800 ( new order no PPI-SX[protected]XX) on 2nd September I was informed that the order has been...
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Supratim_s
from Kolkata, West Bengal
Sep 15, 2021
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Till date not received order# 1-9957X-4550-XZP

Address: hyamal Cross Road Ahmedabad Ahmedabad District Gujarat India - 380051

Order # 1-9957X-4550-XZP placed on 19th of May 2021 on the Perfumologist.in site of Projekt Perfumery India.Estimated delivery date was mentioned between 22nd-25th of June. But it has been almost 4 months now, still I have not received my order and on top of that i get misleading information regarding the status of the order such as--- "Due to transport issue we are unable to dispatch the order". Last month I even received a text on whatsapp...
+3 photos
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A
Azizahmed
Aug 25, 2021
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I don't have any information about my order can u plz send me details and correct customer care number

Address: 20-3-1040/2 shah jung, 20-3-1040/2 first floor

My self mohammed Aziz ahmed this is my order number 1-9957X-5111-XZP can u plz deliver as soon as possible plz becoz i have to give gift for my wife plz
Contact [protected]
Same as what's app number...
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V
varun.enigma
Aug 18, 2021
Nov 20, 2023
This thread was updated on Nov 20, 2023
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Order not delivered - Customer service numbers not valid

Address: F1 , Asia House , CG ROAD , Ahmedabad GJ 380009

Is this perfume company even legit?

Pre-paid Order (along with pre-paid courier charges) placed - ORDER #PPI-SX[protected]XX

After this - no response to emails - multiple follow ups - no response.

Phone Support : +91-[protected] - This number is invalid.

Email - [protected]@perfumery.co.in
It is highly damaging to a company's reputation if the sales email isnt even responded...
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A
amisha.s
Aug 14, 2021
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Order not refunded since 6 months

I ordered in February 2021, and the estimated delivery date was in March 2021. The order was never shipped even after consistent queries and support requests. No replies were given to refund requests. Then in June 2021, they say they have refunded the order, but it has been two months I have received no money back. They give conflicting responses, for example: the money should already reflect in your bank account OR there is some trouble...
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A
Antione Roby
Aug 2, 2021
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Received parcel one day late

I made an order but delivery was promised on Monday but i recieved it tuesday....
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S
Suhaib Masood
Jul 6, 2021
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Received a fake product

I place an order on 30th June 2021, on Unboxed.in which is under Project Perfumery India only.
My order was prepaid I had paid an amount of 14, 948.50 rupees my order contained a bottle of Creed's Anventus (10, 500 rupees).
When I received my order I saw that the bottle is fake.

The batch no. Printed on the bottle which is hardly visible is A421 9S21, in fact some one on pinterest is selling a bottle of Creed...
+3 photos
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A
ayushchats
Jun 30, 2021
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Refund Initiated but not received

Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

I made an order on 5th June 2021 but the perfumery team later said they can't fulfill the order so I asked for my refund to which they agreed on 12th June 2021. In my account, the amount is showing in the "refund request" section of my account but it's not money is not being released to my account. my order number is #PPI-SX[protected]XX

They don't even respond to messages on the number provided by them. Please help....
+4 photos
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A
Annu Mareena George
Jun 27, 2021
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Product Not delivered

Address: Shyamal Cross Road Ahmedabad Ahmedabad District Gujarat India - 380051
Website: Perfumery India

This is ridiculous.Multiple number of mails have been sent, but still no response from your side. Instead every day I am getting multiple promotional mails.Need to know the status of my order .Try to improve your customer service.If you have not shipped my item till now, I want to cancel my order and want to get full refund immediately.This is purely based on your poor customer service.
Expecting reply from your end.ORDER #PPI-SX[protected]XX...
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K
K Gautam
Jun 23, 2021
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Order #PPI-SX69500510040021XX

Address: Ahmedabad, Gujarat

Hello,

On 31 May 2021, my 7 year old daughter purchased an Armani 100 ml Tester from Projekt Perfumery online portal. It was a gift for Father's Day. The amount deducted from the bank account was Rs. 4, 598.10 including delivery charges. There was a confirmation email from Projekt Perfumery on the same day, mentioning that shipping details would mailed once item is dispatched.

After a few days, since I have...
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D
Darel Luiz
from Chennai, Tamil Nadu
Jun 16, 2021
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Non Delivery/ Fake products

SXXX[protected]XX This is my order for value of Rs, 12, 000 since March2nd 2021 i have not received the products and the one have its fake and worthless.

Pleas refund....
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Darel Luiz
from Chennai, Tamil Nadu
Jun 16, 2021
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Non Delivery and Fake products sold

After purchasing products worth 12, 000 rs and so called retail packs on 2nd March Order No SXXX[protected]XX.

These guys are cheat who neither deliver the entire items, who dont answer calls or mails and basically keep sending automated response saying next week or the week after products will be shipped from dubai.

They also send fake items on retail packs and say any damage is not their fault. Even now im stuck...
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phenom_0820
Jun 15, 2021
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Order not delivered

I had placed my ORDER #PPI-SX[protected]XX on 30th May 2021.
However it has been more than 15 days and there is no update on my order. The order is yet to be shipped and delivered.

There is no way to contact them... they dont reply to emails or chat.

Either deliver my order ASAP or refund the amount....
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Aditi Mehrotra Verma
Jun 14, 2021
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Complaint for order number 9957X-4512-XZP

Dear team

Only one of the products has been delivered and the other product is missing

Have been dropping emails to the team no response for last 15 days...
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R
Ramana Padala
Jun 12, 2021
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Got a different product

I am very disappointed to say that I ordered a retail packaged product from one of their web sites (https://attars.co.in/), but got a decant sample of some other perfume. This is very unprofessional and disappointing. The web site doesn't have any customer care contact number thus keeping the customers like me in dilemma as to how to reach out to them over the phone if things go wrong. Very disappointing.

My order number is:...
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Ramana Padala
Jun 12, 2021
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Got a different product

I am very disappointed to say that I ordered a retail packaged product from one of their web sites (https://attars.co.in/), but got a decant sample of some other perfume. This is very unprofessional and disappointing. The web site doesn't have any customer care contact number thus keeping the customers like me in dilemma as to how to reach out to them over the phone if things go wrong. Very disappointing....
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BadgavNaresh
Jun 10, 2021
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Perfume is not delivered in my address

Address: Mewar Computer Chungi naka,Salumber Udaipur (Rajasthan) - 313027

Sir, mene apki web site se perfume order kiya tha jiska payment mene online net banking se 3059rs kar diya hain.ye order febuary 2021 me kiya tha abhi tak delevered ni hua h
Naresh kumar jain
mewar computers Salumber udaipur (Rajasthan) 313027...
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