So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
Had ordered a perfume on 26th April 2021, it’s not yet delivered, no response to emails, customer service chat does not respond.
Order #PPI-SXXX[protected]XX...
Orders placed in April ( prepaid) one of them mentioned as express shipping, order numbers[protected] and[protected], has still not been shipped. Reminders via emails, WhatsApp number messages and their own website chatbox there has been no response .
It's shocking callous attitude considering it's nearly two months of placing and paying for their orders. The team supposed to be working there cannot even respond to customer.
Perhaps...
Orders placed in April ( prepaid) one of them mentioned as express shipping, order numbers[protected] and[protected], has still not been shipped. Reminders via emails, WhatsApp number messages and their own website chatbox there has been no response .
It's shocking callous attitude considering it's nearly two months of placing and paying for their orders. The team supposed to be working there cannot even respond to customer.
...
I had placed an order #1-9957X-4269-XZP on perfumologist.in for Rupees 539.10 on April 17th 2021 through PhonePe UPI and on April 18th 2021 I received a confirmation email that the order is packed and I would receive shipping details in next 12 hours.
However, I received an email on April 20th 2021 that my amount of 539.10 is refunded and would reflect in my wallet.
This is with regards to my order no
SXXX[protected]XX for a 50 ml Burberry for women eau de toilette. Ordered on 5th april 2021 . I have paid online too! Its been more than a month. I have sent two mails asking for the same but no reply!! So very unprofessional!! Pls either send me the product or refund my money back....
I had ordered 2 perfumes from Perfumery India, Order #PPI-SXXX[protected]XX and they have not been delivered for 3 weeks. They have not even replied to any emails or msgs sent. We hope severe action is taken against fraud as this is as bad a nigerians stealing money online....
I'd bought a perfume from this website and paid online. The product was never delivered. I posted on their instagram, the owner promised that it will be delivered. But it was never delivered. They're running a scam. Beware...
I have placed order in one of their websites attars.co.in. the order value is around rs17740. Since I placed a huge order, I am trying to contact them via mail, chat box, calls, instagram, LinkedIn, Facebook but no response from them. Useless website. I should have read reviews first and placed order. Those guys are active on social media but no response only for those who placed orders....
I placed an order on December 5, 2020 at 2:22 am. The perfumes that I ordered were : Dunhill desire red (150 ml tester), Dunhill Century (135 ml tester) and Moschino Uomo (125 ml tester). I have received the later two as partial delivery but I have not received Dunhill Desire Red (150ml tester) till date. When asked about it, the Customer care says that it will be dispatched soon but nothing has reached me yet. I tried to reach out to Mohit...
I placed on order for an item on February 26th 2021 (Order #PPI-SXXX[protected]XX). Till date the status of the order has not changed (unfulfilled). I have sent several emails inquiring about the order but I have not received a single response so far.
It is now more than a month and the product has still not been delivered. This was supposed to be a birthday gift for a family member. I am extremely disappointed with this level...
Hi my order has still
Not been delivered even after 5months of order. No communication or update received from company even after repeated update request.
order #PPI-SXXX64361399XX....
I ordered two perfumes,
Order number- SXXX[protected]XX, SXXX[protected]XX.
Order dates- 11/03/2021, 15/03/2021.
I got stuck on this fake site for perfumes, placed two of them. But its been 25 days, and nothing is shipped till now. I texted the owner mohit on instagram but he cleverly replied once and later put my profilr in restricted list so that he cannot see my msgs and can save himself from responding. I mailed more...
Paid 30 days back for a product but not yet dispatched. They say its not available and u can change order. I did it politely. I ordered something which i never wanted instead that too not being dispatched and not even refunding money. They infact stopped replying to my texts. They are fraud. Dont buy anything from them...
Took order of a perfume which was not available with them and then after 15 days i was asked to change my order to which i gave them new name politely which is not confirmed. This happened twice. First time I thought this happens sometime but this is how they work and operate. Bloody ###
Mohit katri is a ### when it comes to business. He is an fraud.
They never deliver on time and always ask to change order and never refund the...
As title and complaint but the regular misinformation about delivery dates are now unacceptable...Item ordered Late January 2021, still awaiting email to say it has been dispatched...its now mid March 2021...appalling......
I ordered a perfume in August 2020 and paid rs. 5098 in advance. I didnt receive anything. When asked, always the same reply that it's stuck in transit. Finally I asked for my money back. They have stipped responding to mails since then. Customer care is only via chat and they also have standard line that it will take time to process refund. Its already one month since I asked for refund. Clear frauds. Why they are allowed to have online...
