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Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
Complaints 327
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74
Unresolved
253
So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
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Projekt Perfumery India reviews & complaints page 8

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Y
Ys@72
from Bathinda, Punjab
Mar 8, 2021
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Short supply

Good afternoon.

This is with respect to ORDER #1-9957X-3270-XZP wherein on 21.02.2021 I had ordered Bentley Infinite for men tester with cap 100 Ml - 2 quantities. I have received my order on 08.03.2021 but it is shocking to find upon opening that only one quantity has been delivered in my package, despite the label saying that it contains 2 products. This is highly disappointing since I have made purchase of a luxury good...
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King kid
Mar 7, 2021
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No communication and no delivery

Waiting for shipping details for order
Order #PPI-SXXX[protected]XX confirmed
And no response after numerous emails...
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King kid
Mar 7, 2021
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No communication and no delivery

I have been waiting for my order to be shipped
I have asked for shipping details and have not had any response to my numerous emails
I had one response on there chat service to say my order would be shipped last week but nothing has happened
I have also requested a refund with no reply they are quick to reply when you are looking at purchasing a perfume bit terrible service once you have paid...
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D
DrNbijapur
from Bengaluru, Karnataka
Mar 5, 2021
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No response from company on my refund request

Hi, i had ordered a perfume on 19th Feb with order number PPI-SXXX[protected]XX, the order was supposed to be delivered by 25 Feb 2021, but it was delivered on 4th March and when i opened the order it was not original brand and looks like a counterfeit. So i tried to contact the seller but they are not responding. So im registering complaint against them and I want to return the item and get the refund ASAP. Thank you....
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Ananthakrishnan Ani
from Thiruvananthapuram, Kerala
Feb 28, 2021
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Refund not yet received

I ordered a perfume past year through this website. The order no is 27021. It was not shipped. I asked to cancel the order many times. They kept on telling me to wait for days, weeks and months but I was not given the refund till now....
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Inderjeet Hanzra
from Mumbai, Maharashtra
Feb 9, 2021
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Not shipping order

ORDER #PPI-SXXX64286599XX I have placed this order on 11 Nov 2020 and it's 3 months now still they are not shipped my order neither they are giving my money back....
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S
Supratim_s
from Kolkata, West Bengal
Feb 8, 2021
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Till date not received order# 34160

Order# 34160 placed on 24th of June 2020, more than 7 months over not yet received this order. Every month have been following up regarding this and the only update they have been giving is it will dispatch in 10 days as it is stuck in customs. I was initially patient but now it seems they are lying on every update. This month i had decided to come to a settlement either they deliver my product within the next 7 days or give a refund of the...
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S
srinivas@1
from Bengaluru, Karnataka
Feb 6, 2021
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Order Items not recd

Address: Bangalore

Dear Sir,
Order done on March 2020
Order ID No 30944 & ID 30945 and as of today Items not received after payment done.
Cannot contact any body and no online correct information available

worst service

Pls update on my order or refund the amount...
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K
kdipayan
Feb 4, 2021
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Item Still Not Supplied

Dear Sir/Ma’am,

1. Refer to my Purchase Order No PPI-SXXX[protected]XX dated 06 Dec 20.

2. Undersigned vide PO ibid had placed a pre-paid order for five perfumes on 06 Dec 20.

3. I have received 04/05 perfumes to date and 01/05 (Dunhill Red) is still pending delivery as of 04 Feb 21. Further the status against each item is showing fulfilled over the last two months. However no tracking number...
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S
SiddharthAsthana08
from Gurgaon, Haryana
Jan 31, 2021
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Non Delivery of Items: Order SXXX694440799XX

Address: F1 , Asia House Ahmedabad, Gujarat 380009

This is Siddharth. I placed the order SXXX[protected]XX on 13th December 2020.
I was given an incorrect Blue Dart Tracking number ([protected]). The order was incorrectly marked as fulfilled.

I have approached the customer care (Pooja and Akshay) multiple times and they confirmed that the order has not been dispatched due to unavailability of items and will be dispatched shortly.
Today, Akshay mentioned that the...
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R
Rocky1983
Jan 31, 2021
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Shipment Not Received

I haven't received the shipment till today. I had ordered two items. Received only one item. The status says both items have been delivered, but never received the second item.

The support is not at all helpful

When I try to track the shipment in bluedart, it says " Records Not Found - [protected] "

This is the tracking number which I got

Bluedart tracking number: [protected] br...
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S
Spurti Nataraj
Jan 26, 2021
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Product or Refund not receives

I have placed an order in March 2020 for Valentino Uomo. I’m yet to receive the product or a refund. The company just refuses to reply to my emails. Pathetic service....
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D
Delnaz20
from Mumbai, Maharashtra
Jan 23, 2021
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Order/Refund not received since 3 months

I have placed 2 orders in November2020. Both of which I'm awaiting products
Order PPI-SXXX64290399XX. Only partial order received. Still awaiting for Aqua Allegoria order was placed on 11th Nov2020. Order no PPI-SXXX64317599XX placed on 15th Nov2020 no product received from this order. They told me in Dec they didn't have products in stock. I asked for refund and was made to fill an online form. However no refund yet
Have been...
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P
Pratibha M
from Bengaluru, Karnataka
Jan 17, 2021
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Misleading information provided by the vendor

I had placed an order on 12th Jan. While placing the order, the website was clearly showing that the product will be picked up in 24 hours and delivered in 2 days. I received a shipping information on the same day but the courier tracking link provided was showing 'no information available'. It was only on 16th that the courier tracking link started showing information. To my surprise, it says that the package was picked up on 16th Jan -...
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J
jetty6956
from Mumbai, Maharashtra
Jan 4, 2021
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Refund money not received

Address: Ahmedabad

I had placed an order for a perfume on 21st March, 2020.
The amount was Rs.3, 598.
My order kept getting postponed, so I decided to cancel the order in September.
I have filled the refund form twice, but still haven't received my money or the product. The company just keeps saying that the order will be delivered in 10-15 days, after which nothing happens. This has been going on since July 2020.

I just...
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E
e-eirin asin
from Powai, Maharashtra
Jan 4, 2021
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Refund still pending. Payment made in 21 June 2020

It is really unfortunate that the site Projekt Perfumery is still live, active and advertising. Despite the numerous attempts to get my refund, I've been kept in the dark. Complaints after complains, appeals after appeals, if anyone is seeing this, please react and help out. Let not a fraudulent company misuse the trust and innocence of any citizen and remain obstinate or untouchable. Fraud has been committed yet I am not able to get any...
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A
Aman@12345
Dec 26, 2020
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Denied refund

Hi
I placed an order for 2 perfumes for inr 3600 on october 8th. It said that the delivery will happen with in 2-3 days on the website.
Later i was told it will take 4 weeks . I waited, when i again reached out to them they again said it will take another 4 weeks. Finally on 13th December i asked for my refund as they said it will take more time for delivery...
i was told on through their Facebook page assistance to...
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N
Nagaraj Malladad
Dec 26, 2020
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Payment made, but have not received product since 6months

I had ordered products worth 10k.neither received product nor refund. They ship fake products....
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M
Manish_Bajpai
from Delhi, Delhi
Dec 25, 2020
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order for parfums de marly carlisle placed on 22 august 2020

This Order was Placed by me With Perfumery.co.in on 12/08/2020 at the time of placing the order one of there executives Named Pooja Confirmed that Order will be fulfilled in One Month but it never happened initially they asked to wait on account of Shipping Delays from Dubai due to Pandemic Situation Later They started Insisting to Replace the item as it's no Longer Available that too after almost 3 & half month.
Once I saw the Perfume...
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kushal dhungana
Dec 14, 2020
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Didn't receive all the products

I ordered 5 perfumes from the site on 10th dec, but during the delivery from blue dart, I got only 3 products. I contacted through chat message but didn't get good response. Please check it and ship my remaining parcel ....
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