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Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
Complaints 327
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74
Unresolved
253
So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
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Projekt Perfumery India reviews & complaints page 5

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S
sreedev aravind
May 15, 2022
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Order not placed but money deducted

On 12th may 2022 I placed an order over a perfume from this site.When i tried for payment it got failed.later after an hour i got a message saying my money was deducted. I mailed the customer care but there was no reply. The customer care number is out of service.please refund the money...
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A
andycgeorge
May 6, 2022
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Ordered in October. Havent shipped

Website: perfumery.co.in

I ordered a Dunhill Signature Collection British Leather For Men Eau De Parfum 100Ml for Rs 8, 499.00 plus shipping on 20 th October 2021
ORDER #PPI-SX[protected]XX

I have been trying to get in touch with them. There is no response. Till date they havent fulfilled the order.

Please look into it and get the refund.

Ive waited long enough. Its may 2022....
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G
Goldie13
from Delhi, Delhi
Apr 19, 2022
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Ordered Perfume not shipped

I placed this order -#PPI-SX[protected]XX on 13 April. - I received a message from them that the order has been dispatched on 14 April and they gave me a smartr logistics tracking number (xse[protected]. - However, the package has not moved from the initial ‘booked’ status. I reached out to smartr logistics and they said the order has not been given to them to ship. - since then I have reached out to perfumery on their Facebook messenger,...
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S
sajidsuhile
Apr 14, 2022
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Non delivered products

Address: Shyamal Cross Road Ahmedabad Ahmedabad District Gujarat India 380051

PPI-SX[protected]XX Club de nuit Sillage 2, 999.00
Armaf Niche Oud 1, 399.00
Club de nuit Intense EDT 2, 499.00
Club de nuit Milestone 2, 999.00

PPI-SX[protected]XX Nassamato Pardon 6, 499.00
Chorpard Oud Malaki 5, 899.00

PPI-SX[protected]XX Amuage Jubilation XXV 14, 999.00

PPI-SX[protected]XX Amuage Reflection man 11, 999.00 br...
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T
TruthTriumph
Apr 4, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Stay away from these Scammers! Beware of fake reviews!

These scammers have duped me of my hard earned money and refuse to deliver products or give me my refund.

Their online presence like Mouthshut, Google review, Amazon and other social medias is littered with numerous other customers with similar negative experience.

Now they want to whitewash their business malpractices by bribing people to write fake reviews and artificially manipulate online ratings(screenshots...
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S
Surjit Tripathy
from Bengaluru, Karnataka
Mar 29, 2022
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Some of the ordered items missing.

I had placed an order of 4 perfumes on 16th Mar 2022. I received the delivery on 28th Mar 2022. But when i opened the packet I found only 2 perfumes have been delivered so another 2 perfumes missing. Then i tried to contact them over phone, the number is not in service. Then i wrote 2 emails seeking the status of missing products. But till now no respons3.

Order no : #PPI-SX[protected]XX...
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A
anand
from Bengaluru, Karnataka
Mar 22, 2022
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Damaged and fake product

ORDER #PPI-SX[protected]XX placed on February 25, 2022 cash on delivery of amount Rs. 1, 499.00, after i received the product there was a leakage and only half of the bottle was empty and also i ordered for Wood core - I By Projekt Alternative - 50ml Extrait De Parfum but i received wrong product, immediately i requested for refund till today no response...
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P
Poonam11111
Mar 21, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Order undelivered even after 6 weeks

I placed my order # UBX1XKLF-13550-F8 on 7th Feb 2022. There have been zero updates on the status. Multiple calls on a daily basis have gone unanswered. No reply to emails. No reply to texts. Their whatsapp is a farce. These websites are truly run by a bunch of crooks. No customer service, no accountability, no refund, no updates....
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R
robindulla11
from Baghpat, Uttar Pradesh
Mar 8, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
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Order Not Delivered

Address: Puthi Dhanora, Baghpat District

I placed an order for a perfume on February 4, 2022 (Rs. 3889.26). Order ID for Order is #PPI-SX[protected]XX. I still have not received any intimation about this order and i have tried to contact the service centre but have not received any solution for my problem. Please assist (either deliver the order or send refund)....
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R
Rajendra T Joshi
from Mumbai, Maharashtra
Feb 25, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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Delivery of perfume not done

Address: Gujarat

Order not delivered since 3 weeks.

.PRO ALT[protected]...
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R
Rajendra T Joshi
from Mumbai, Maharashtra
Feb 25, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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Delivery of perfume not done

Address: Gujarat

Order not delivered..
PROALT[protected].
More than 3 weeks since order placed, no delivery or any updates inspite of several reminders..I have made the advance payment....
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R
Rodrigo Mendes Cavalini
Feb 22, 2022
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5 months waiting for delivery and still nothing

I made a purchase on September 27, 2021 and so far nothing has been shipped as purchased. They take time to respond and these never lead to a conclusion.

Sell order #PPI-SX[protected]XX.

Please, I want a resolution to this problem....
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Z
zare
Feb 4, 2022
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Prepaid ordered do not received nor any refund

I ordered Sarah Jessica Parker - Lovely from Perfumery on 22nd January, 2022.
Its been 2 week since I had placed my ordered and till date I have not been update on my ordered.
When talking with their customer care service via their whatsapp no: +[protected] all i received is that my ordered is in transit/under procurement.
Since they listed this perfume as being in stock I thought they will ship right away but thats...
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V
vishalk2305
Feb 3, 2022
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No updates on my order since 3 days

Address: Gujarat

Why is there no update regarding my order done 3 days ago? Also, if it is not able to fulfill kindly update the order and refund my amount. Also the contact is not reachable and no response on WhatsApp. Also the email is fake and unreachable. Kindly refund my amount if the delivery is not possible as early as possible....
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L
letsrock31
Jan 18, 2022
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Perfume Missing

I ordered two perfumes (Order ID #PPI-SX[protected]XX) but received only one. The email mentioned that the order would come via Delhivery but it came via Bluedart, and that too partial. The Delhivery order is showing ordered cancelled. Pls check where is my second perfume and when would i receive it. The Bluedart order i received on Thursday, 13th Jan 2022 had 2 perfumes written on the cover of it but received only one (Bvlgari #bashbin)...
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Z
Zahidzys
from Mumbai, Maharashtra
Jan 18, 2022
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Order not shipped yet since 31st Dec 2021 no response from calls msgs email whatsApp no I feel I have lost my money

Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

Order #PPI - SX[protected]XX

Order Ship ( 59862 )

Bluedart tracking - [protected]

No updates yet. Still showing preparing order it's been 19 days now. No one has called me Or messaged me Or emailed my regarding this that the issue of the delay is this or that when I emailed on ( [protected]@perfumery.co.in ) it shows email not found.

I had called on this number which I got from...
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Z
Zahidzys
from Mumbai, Maharashtra
Jan 7, 2022
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Did not ship my order perfume even after 7 days now no reply on email no updates on tracking no call number no support bluedart he

Address: Bungalow no. 2 Rudra Villa, Gandhinagar - Ahmedabad Rd, Bhat, Ahmedabad, Gujarat 382428

I ordered a perfume from perfumery.co.in
ORDER #PPI-SX[protected]XX on 31st December 2021, 12:38am.
I paid in advance via credit card.

Payment id razorpay - pay_IdnPkFjxLmyd9T

Tracking id - [protected]

Even after 7th day today I didnt get any updates it still says shpment is being prepared. I contacted bluedart also they said seller hasn't shipped the item yet contact them...
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M
Minoshka
Dec 13, 2021
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I didnt receive my order for 4 months now

Website: Projekt perfumery

My order placed 5th sept 2021 has not been sent out yet to me and im based in mumbai . Despite several emails and 1 apology for the delay from hour end with a promise to ship it asap in november, till now its not beem received and its 2nd week of december. My order number is #PPI-SX[protected]XX
Gres cabotine cristalsme. Please send it or else refund my cash . Thanks...
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A
apurva1985
from Mumbai, Maharashtra
Nov 29, 2021
May 3, 2022
This thread was updated on May 3, 2022
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Pending order & refund issue since 4 months

Address: F1 asia house , Ahemdabad 380009

I placed an order on their website on 19th July 2021 its been over 4 months now they have stopped replying to queries regarding this order also when i asked for a refund no action was taken or I keep writing to them regrading this issue in hopes that they will resolve this issue but as you can see its been over 4 months and i have lost my money here...please help me if you can, I am mentioning all the details below regarding the order in...
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C
Chrisnumber1
Nov 18, 2021
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Nothing Received 1 month after Ordering

Address: India

Ordered 15th October and after 2 weeks of hearing nothing at all, I got a notification that my order was dispatched and tracking details by blu dart will follow. Nothing to date has followed and I have emailed and WhatsApp messaged every day since then. I have asked for a refund and still no reply. This website is a fraud and a con. Do not risk your money....
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