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Provogue India Complaints & Reviews

www.provogue.com
1.2
Updated: Apr 19, 2025
Complaints 881
Resolved
210
Unresolved
671
So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
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14
Warranty claim. They have taken away the watch purchased and have done nothing since then. The emails are not answered nor they pick up any calls.
0
Not received consignment - HDFC bank offer but status says completed
2
Lock issue on trolley combo

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Regading pathetic service from Provogue Order # 153705098

Provogue India reviews & complaints page 4

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A
Aditya Bharti
Jan 26, 2021
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Shoes broken in 5 days use

I have purchased shoes from flipkart and delivered the same on 29 Nov 2020.

But I used for 4-5 days and it has broken from front side....
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Y
Yuvraj Sarath Yuvi
Dec 19, 2020
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Bag got damaged in just few days..

Address: Hoshangabad

We have purchased bag and it got just tired from the side of the bag and we are not satisfied this bag and want it to return it and want cashback......
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A
Apninder Singh
Sep 23, 2020
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your site is not working

Address: Mumbabi

Is there issue with your site. The contact number is also not correct....
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A
Apninder Singh
Sep 23, 2020
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Eureka forbes amc gift offer

Address: Mumbai

I had places the order order number[protected]. I am truing to open the link but non of your site is opening. The order was placed on[protected]. The freight charges has been paid.
Can i know when will i get the order and whom to contact as the contact number on your site is not valid...
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A
Ashok5088
from Bengaluru, Karnataka
Aug 7, 2020
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Watch fraud

I had received an offer from eureka forbes for buying amc online... I got offer of buying watch... Their i needed to pay shipping charges i paid shipping charges... Then i didn't received any confirmation for my order i written mail to company but i didn't got any replay i called on customer care no one replaying all numbers are of no use... I ordered it on[protected]... Still i didn't got anything... My order number[protected]...
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M
mashh
Aug 6, 2020
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Free gift with eureka forbes amc

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was up provogue bag.

I was charged ₹299/- for the same as dekivery charges
However no acknowledgement has been provided to me and the money has been deducted

Also there is no response from provogue customer service...
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S
sanjay170
from Bengaluru, Karnataka
Mar 16, 2020
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I did not receive the order

Address: 1134, 3rd floor, 2nd main road, bel layout, Vidyaranyapura, 560097

I had ordered on 14th feb order no.[protected] still i had not received my order.
I had ordered a watch from icici card on an offer from icici credit card. The coupon received from the icicic credit card service was used for placement of order for which i was charged 299 rs
I got the confirmation from the provogue for the order vide sms from "vm - provog...
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A
avinash sajja
Mar 3, 2020
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watch offer by icici card

Address: 520010

Dear customer,
Thank you for placing your order with us. You will receive your order #[protected] within 28 working days from the date of order placement.
I got the message on 17 january 2020 on the order date but till now i did not get the product please help
When iam tracking the order it is showing it is under process from past more than one and half month...
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S
sandipkanji
Jan 18, 2020
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I have not received my goods till today

Address: 12/3,FAKIR PARA ROAD, BEHALA, Kolkata, West Bengal, 700034

Dear sir,

I am sandip kanji, from kolkata, having confirmation no. Of order[protected] and citrus reference no. Is ctx[protected] and order as well as payment has been made on 26th dec-19 but i have not received my goods till today where delivery date confirmation was within 7 working days.
Therefore, i am requesting you to look into the matter and do the needful asap, please.

With thanks & regards,...
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R
Rohit Dash
Jan 10, 2020
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order not yet received

Address: WESCO UTILITY, Head office, Burla, Sambalpur, Odisha, 768017

I have purchased the annual maintenance service for aquaguard ro through online on dated 27.12.2019. There was an offer on the annual maintenance contract. The offer was provogue watch. Though 15 days already passed, the order is till showing in process. The details of the offer is given below.
Order no[protected], product code 9s7b7837 dated 27.12.2019 still not received. I...
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S
sridharBurri
Jan 8, 2020
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provogue watch

I have place order on 20-Dec-19, still the order status is showing as processing.
it was mentioned the delivery will take with in 7-10 days, but still it is in processing stats only, order tracking number is[protected]. the courier partner is showing as 'Bluedart' but there is no courier tracking information, the AWB number mentioned is not correct there is no courier information, please check the issue and resolve ASAP...
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Y
yws2010
Dec 31, 2019
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online delivery fraud

Address: Ghaziabad, Uttar Pradesh, 201014

With the renewal of eureka forbes amc i got an offer for watch at rs.449 and accordingly i applied for it but till date the order is showing as processing. God knows what is taking them to process the shipping for a period of 20 days almost. The order number was[protected] and the order was expected to be delivered in 7 to 10 days. Please get us refund or watch....
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K
Kr Kundan
from Patna, Bihar
Dec 11, 2019
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customers support number

Address: village-nandanpura, post-tehta, jehanaba, village-nandanpura, post-tehta, jehanaba, Jehanabad, Bihar, 804427
Website: The pocket site

Sir my order has not delivered, i ordered on 13 november but haven't received it yet
Please sir me my contact number [protected] please place my order as soon as possible it is about 1 month but my order has not been delivered to me yet, please help me, so i will be forever grateful to you!

Sir my order has not delivered, i ordered on 13 november but haven't received it yet
Please sir me my contact number [protected]...
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S
Swami Kondepudi
from Hyderabad, Telangana
Dec 2, 2019
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order still not delivered.

This is in reference to the order[protected] placed on 1st week of nov. The delivery was 7-10 business days. Nov 28th when i realised that it’s too long now and went to check the status. Only to see that blue dart has returned the shipment due to incomplete address. Neither bluedart nor provogue contacted me asking for address update. Now i’m trying to contact provogue customer care on[protected] listed on their website and its invalid...
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S
Sagar529
from Mumbai, Maharashtra
Aug 20, 2019
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watch - eureka offer

Address: Rangareddy, Andhra Pradesh, 500070

I ordered watch on provogue with order#[protected] on 27 july and till date i have not received my order, please respond and deliver my order.

I tried to contact customer service and no one responded. I need my ordered or refund my money. I never expected this much delay from you guys and there is no proper responce from provogue

I request some one from provogue pls respond and deliver my order...
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S
sachin_bhosale
from Mumbai, Maharashtra
Jul 4, 2019
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site is not working from july 1st 2019 also no one is picking the calls

Address: Wagholi, Pune, Maharashtra, 412207

I am trying to login in but gives an error for site owner: invalid site key and not able to log in the site and track my order.

Also tried to call the below-mentioned numbers for order status still no reply to calls.
[protected]/30680640
[protected] gives message disabled for taking calls


Kindly look into this issue, i think the site is not working properly to log-in and do placing an...
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P
Priya055
from Mumbai, Maharashtra
Jun 9, 2019
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I am complaining about the quality which you provided

Address: 202/b wing, naamdev dham apt, 421306

Hello, i had ordered a jeans last month through flipkart provogue skinny women black jeans, and the quality is very worst, after a wash the colour away and the poor fabric, and got a lots of bubble After a use and it is going to torn if I'll use 1 more time really m not satisfied i had hardly used 2-3 time this jeans and now i m not able to use any more... Help me with it out either i want exchange of it or refund for this.. U are a big brand...
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M
Mohan Raut
from Mumbai, Maharashtra
May 30, 2019
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please help me to get the watch (order) from provogue or refund of money.

Address: Pune, Maharashtra, 411057

Hi, i have placed this order 21st may 2019, through hdfc net banking and it still is in processing state. Money has been debited from my account on the day of ordering and yet there is no sign of progress. I have mailed provouge team but did not receive any response from them. Below are the details of transaction :

Merchant order number:[protected]
Transaction date : may 21, 2019
Please help me to get the watch...
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V
Vijayakrishna Reddy
from Mumbai, Maharashtra
May 4, 2019
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provogue icici offer watch not received. order no: [393153166] and #[393153122]

Address: H.No: 2-20, Jakkepalli, Kusumanchi, Khammam, Telangana, 507159, 507159

I ordered provogue watch on 24 march 2019 and made the payment through icici net banking. I received an error message at the payment gateway that it was unsuccessful. So agin i have tried to order got the same result. Then i checked my mails and there was a mails from citrus pay that the both transactions was successful and my order no#[[protected]] and #[[protected]] since then i have been trying to check the status of my order on the online...
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S
sarit.chakraborty
from Delhi, Delhi
Apr 24, 2019
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provogue sbi card offer not delivered after 1 month passed

Address: Block 5A, K K pally, Birati, Kolkata 51, Kolkata, West Bengal, 700051

Provogue order # is:[protected] for polarized sunglasses..
I placed the order on 27 march 2019 at about one month back and provogue deducted my money and gave me this order confirmation number which are on record..

Till date nothing has delivered / received by me.
Provogue has a customer care number[protected] which is fake i guess and the call never be attended by any human being.
It always says...
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