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Provogue India Complaints & Reviews

www.provogue.com
1.2
Updated: Apr 19, 2025
Complaints 881
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210
Unresolved
671
So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
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14
Warranty claim. They have taken away the watch purchased and have done nothing since then. The emails are not answered nor they pick up any calls.
0
Not received consignment - HDFC bank offer but status says completed
2
Lock issue on trolley combo

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Regading pathetic service from Provogue Order # 153705098

Provogue India reviews & complaints page 6

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M
mmanishaag
from Dhaka, Bihar
Jul 4, 2018
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irctc provogue india fraud

Website: www.irctc.provogue.com

I'm a customer of irctc. I received a mail with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/

I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.

I clicked and was directed to another page http://www.irctc.provogue.com/irctc-offers....
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P
patrick soundrapandian
from Chennai, Tamil Nadu
Jun 25, 2018
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irctc provogue offer combo4

Address: 600063
Website: www.irctc.provogue.com

On 7/6/18 i had booked the above gift offer and had paid rs799 foe the same by indian bank net banking to b delivered to my daughter at rukmani ladies hostel perambalur, tamilnadu-621212 but till date no trace of the same and i have not received the order number also to track it. Please take immediate action and inform me of the whereabouts of the order...
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A
aashimroy
from Delhi, Delhi
May 23, 2018
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irctc provogue offer

Address: Mumbai City, Maharashtra
Website: www.provogue.com

I ordered a combo of products (2 watches and a bag) under irctc provogue offer vide order no. [protected] dated 08.05.2018.

I have got the items through dtdc courier.

The gents watch is not working at all. I tried to register a complaint through their phone number[protected], but it is suspended.

I tried to register complaint in their site, but their site says the order number is invalid.br...
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K
Khadim
from Dirba, Punjab
May 17, 2018
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not received my order

Hi provogue.
I got an offer through irctc and i bought rs 799 product. I did not recive my order today, the courier services person did not come in the given order place. He call me to come in the place which is about 4-5 km is from given order place. I was busy and i did not go, and he also said he will come there and he did not come. Now the order status is showing incorrerct address and it's not true. His phone is also in not reachable....
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S
Sushilpnoida
from Delhi, Delhi
May 16, 2018
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provogue fooling bank customers

Address: Mumbai City, Maharashtra, 201012
Website: www.provogue.com/#1

Provogue has tied up with ICICI bank and is pushing old inventory of bags and watches to the ICICI customers at so-called discounted prices with only cost incurred being the shipping charges. The shipping charges are actually a means to dupe bank customers as it comes to a few hundred rupees and no one would buy this stock at half of that price. Provogue also has a return policy mentioned on its portal which says the customer can return its...
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A
Ashadevi jv
from Palackattumala, Kerala
May 15, 2018
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to cancel my order and for refund

Hlo provogue
I have ordered for a product online for rs 799/- on 30 march 2018 and received a booking number as#[protected] which indicates that the order will be received within 28 working days from the date of booking. But till date i have not received the product.
Now i would like to cancel my booking due to delay and want my refund as soon as possible.

Regards
Asha...
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B
balajed
from Perumbavoor, Kerala
May 1, 2018
Resolved
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irctc/provogue offer

Address: 682301
Website: www.irctc.provogue.com

I am a customer of irctc. Having purchased a holiday from irctc, i saw an ad site in the irctc web platform with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/

I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.

I clicked and was directed...
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S
Subir Kumar Srivastava
from Delhi, Delhi
Apr 11, 2018
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a provogue bag which not received so I need my refund

Website: HDFC Bank Provogue

Hi provge india,

I purchased a provge bag on 5 jan 2018 with a offer & paid amount is 649rs which still not received. So i need my refund amount with some recovery due to delay & suffer long. My product id is[protected].
My transaction ctx[protected] processed on 05/01/2018 for rs.649/- is a successful transaction & payment gateway is citrus.

Regards
Subir kumar srivastava
[protected]...
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N
ni3012
from Pune, Maharashtra
Mar 23, 2018
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necklace

Address: 422013

Dear team,
I have ordered through offers seen me on net banking of hdfc bank, worth rs.299/- via order id - #flip[protected].

Unable to trace order as its showing invalid order id. Unable to speak to anyone on given customer care no[protected]. While ordering i recd msg from it will be delivered within 28days.

Kindly check and update on my given email id.....
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S
speedpack
from Hyderabad, Telangana
Mar 21, 2018
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item not received

Address: Hyderabad, Andhra Pradesh, 500062

I am purchased a bag in hdfc bank offers with provogueon 03/02/2018. but we not received the item, so please kindly respond on issue.please kindly send the item, otherwise refund the same amount on my account.so please kindly send my material. issue not solved till date now. please we request to you let know the problem. the issue is not trouble shoot, so please kindly refund the amount....
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L
LalitB
from Thane, Maharashtra
Mar 6, 2018
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defective wristwatch received against order no. 393003982

I had ordered a wristwatch against order number[protected].
The watch received is defective. Only the minute and second hands of the watch are moving. The hour hand is not moving at all.
Since 21.02.2018, i have been trying to register this complaint on provogue customer care number[protected]. However no one is attending the calls on the customer care number. The automated answering machine simply disconnects the call after...
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M
meghasandesha4u
from Bengaluru, Karnataka
Nov 30, 2017
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poor quality bag. not ready to replace or refund

Address: 400053
Website: www.provogue.com

I purchased provogue watch under scheme from icici. They sent me poor quality bag and it is not suitable to put laptop. It is not worth for money. I complained to customer service. They said they will refund a money. But still they haven't refunded. Now customer service is not responding to repeated mails and phone calls.

Provogue service is very bad and such incidences are impacting image of icici bank. Now icici is also not...
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H
harsh chavan
from Mumbai, Maharashtra
Nov 30, 2017
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product not received

Address: Mumbai City, Maharashtra, 400710
Website: care@provogue.com

Hi team,

This is inform you that, its been a 3 days i ordered a ladies sling bag
Purchase under hdfc bank some offer.

First i had a hope that, the order will reach within 28 days.
But, after i saw many complaints regarding this. I really losing my hope. And i could see there is no changes in status.

Please provide the valuable reason for me for late.
It's really unfair....
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R
ronald bailung
from Bhubaneshwar, Odisha
Nov 29, 2017
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a "ladies sling wallet" via online with order no - 392871604 on 18th oct'2017.

Address: Sivasagar, Assam, 785685
Website: www.provogue.com

Dear concerned,
I have ordered a "ladies sling wallet" via online with order no-
[protected] on 18th oct'2017. It was supposed to deliver at my within 28 working days. I have paid full amount online. I have also received confirmation mail from provogue but i have not received my order till date. This is really disgusting. I tried calling on the number provided in the site nut nobody responds. If not delivered within a week i...
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R
Ramavanaja
from Kottayam, Kerala
Nov 28, 2017
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watch (red ladies)

Address: Chennai, Tamil Nadu, 600125

I bought a red ladies watch from provogue. Order no.[protected] on 16thnovember 2017
The watch loses half hour for every 24 hours. I have to adjust the time every 12 hours. I demand to know the reason for shipping this substandard item which is not in consonance with your reputation. I request it may be replaced and i may be supplied with a new one at the earliest.
Vanaja rambhadran...
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K
kishore90
from Bengaluru, Karnataka
Nov 26, 2017
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received defective product

Hi team,

I got a product from provogue on nov 11, but it was defective product it was not functioning so i raised complaint on nov 12 to provogue customer support, but they were not responding properly, its been already more than 15 days completed but still now i didn't received any update from them, please look into this issue and resolve asap.

Product name: provogue brown men's watch
Cost: 399
Order...
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S
Sasipk
from Gauribidanur, Karnataka
Nov 5, 2017
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ladies watch bought out of provogue offer for air india ticket booking -

Ladies watch bought out of provogue offer pursuant to air india ticket booking - the watch is presently not working i. E. Within one month it stopped functioning. To whom shall i contact.. Please clarify as to how it can be set right-warranty is available? Whom it to contact? Please assist me in the matter.

The address of purchase is sasi p k, provident fund office, shornur road, puranattukara, thrissur 680551.
br...
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P
pravas kumar Das
from Noida, Uttar Pradesh
Oct 31, 2017
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request to cancel my order & return my amount

Address: 769004
Website: ami.pravas@gmail.com

I am out of station. This order are too time longer so i want to cancel my order my order no is[protected] purchase date[protected] now i want to cancel my order. I am trying to cancel my order two or three time but i can not received any confirmation from provogue. Now i want to cancel my order and i want to full refund of my amount.
My order no.[protected]
Purchase date[protected]...
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S
SwapniL T
from Chennai, Tamil Nadu
Oct 18, 2017
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adam & hangout size l payment of rs 1938/- not received till date.

Address: Thane, Maharashtra, 421201
Website: ProvogueIndia

C. It's been 1 month. Complaint call no has

Network problems, not connecting. Please solve immediately.
Order status unknown. Consumer complaint registered.

Ref — swapnil t on sep 24, 2017
Adam & hangout size l. Price paid rs-1938/-
Check snapshot below...
Order not received till date so canceled. (Check snapshot for ref)
Kindly refund the amount asap.
I've seen...
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M
meghamsh
from Hyderabad, Telangana
Oct 16, 2017
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product return

Website: www.provogue.com

Ordered a duffel bag at provogue.com but i dissapointed with the the quality of product i decided to return it but they are not responding to my calls and mail to their customer care.
After receiving the product i realised it is vry bad so i decided to return it
I tried to call their customer care it repeatedly saying network busy
I sent a mail to their care but no one replying to my mails
So please help me to...
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