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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
Complaints 881
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210
Unresolved
671
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14
Warranty claim. They have taken away the watch purchased and have done nothing since then. The emails are not answered nor they pick up any calls.
0
Not received consignment - HDFC bank offer but status says completed
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Lock issue on trolley combo

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Regading pathetic service from Provogue Order # 153705098

Provogue India reviews & complaints page 9

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A
Anil konkimalla
from Gudivada, Andhra Pradesh
Dec 30, 2016
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Province aviator sunglass order no 392376294

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 9th December 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected]

Awaiting for your kind reply ASAP.

Thanks in advance,
Anil Konkimalla...
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S
sanjay vijayvargiya
from Mundi, Madhya Pradesh
Dec 30, 2016
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Order no. 392303422

Address: Mumbai City, Maharashtra, 400053

I ordered a duffle bag from my hdfc bank credit card offer on dt 21 nov 2016.
i submit a complaint on dt 23 dec 2016 at [protected]@provogue.com, in return they sent me a mail indicating shipment of above order by courier awb no GPPR017164 dt 23 dec 2016. but no courier name mentioned.
still trackin detail not updated
I already emailed the company on 23 Dec 2016 and they in return emailed me the courier detail which shows the...
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V
vartikap
from Pune, Maharashtra
Dec 26, 2016
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Purchased Aviator on HDFC offer not delivered

Address: 411057
Website: www.provogue.com

I had ordered Provogue aviator(Sunglasses) on 12 October 2016 under HDFC offer for 299. The amount got deducted but I've not received the product yet.More than two months have passed, when I checked the status it said the order has been cancelled(without my knowledge). Order no. #[protected], the amount was not refunded. I had also logged a complaint ten days back here http://www.provogue.com/complaintsform and got an email from team that delivery...
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D
Dil Preet
Dec 24, 2016
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Not dispatched my prepaid order

Address: Mumbai City, Maharashtra, 143531
Website: www.provogue.com

Sir/madam,

I ordered a men brown wallet and paid full amount of this order online but till now i didn't got any response and also the policy of this company is that the all orders complete within 28 days.

This offer was given by axis bank for buy this product and also bank help to this company for advertise and offers but they not complete the order. So please take restrict action to this company and axis bank...
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G
Ganeshraja1
from Chennai, Tamil Nadu
Dec 24, 2016
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Watch complemented with icici credit card

Address: Mumbai City, Maharashtra, 421302
Website: Www.provogue.com

Recieved the delivery of ordered blue dial men's watch in non working condition - when unpacked found the seconds hand was not clocking and then could understand the dial was not at all working. The delhivery courier guy who delivered to take back the goods asking us to complaint to provogue. I was cautious to call icici team two days before delivery as i was fortunate to notice in the internet - some serious complaints from many icici users...
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A
Anil konkimalla
from Gudivada, Andhra Pradesh
Dec 21, 2016
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Order number : 392376294 & 392376217

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 9th December 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected] &[protected]

Awaiting for your kind reply ASAP.

Thanks in advance, br...
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D
Dil Preet
Dec 15, 2016
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I don't receive any dispatched date of my product

Address: 143531
Website: www.provogue.com

Sir/madam,
Second time compained for same ordered but not recieved any dispacted details yet not... I talk to you very respective way, don't be anger me.. Order no.[protected] and send me product which i ordered. I paid the money of this order online and i not get my order till now. Plz resolve this problem and take sudden and serious action about team of provogue....
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D
d.harshita
from Delhi, Delhi
Dec 12, 2016
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Money deducted but no confirmation or product delivered

Address: New Delhi, Delhi, 110070
Website: www.hdfcbank.com/htdocs/common/NetBanking-MobileBanking-App/campaign.html?src=Ms_ge

I was doing an FD on HDFC bank net banking on 19th nov 2016. after the process was complete, i got an offer from provogue of some products to buy for just rs.300. so i took the offer and ordered a white coloured provogue bag and money was deducted from my account but i didnt receive any confirmation of the order by mail or msg.the site said the order would be delivered in 28 days but how do i track it when i dont have any order no. there...
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P
Prashant Khule
from Delhi, Delhi
Dec 8, 2016
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Product not delivered in time

Address: 411057
Website: www.provogue.com

This has been fourth time I am writing this to you and let me tell you it's not happening at all.
Please revert early, as its been very third class service by you it'd around two months and the product is yet to be delivered.
Its not acceptable at all. Please reply early otherwise I have to go by another way
and your customer care number is just a time pass which after 6-10 minutes tell thank you and call gets disconnected...
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S
siva13mba
from Chennai, Tamil Nadu
Dec 5, 2016
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Provogue india provogue bag order not received: order# 392262942

Address: 600042
Website: www.hdfcbank.com

Hi, i have placed order as per offer on hdfc bank account for provogue bag for which shipping charges of rs. 299 got debited from my account. I have ordered the provogue bag on november 4, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website.

Please help me get the delivery of provogue bag or refund the amount i have already paid.

Thanks,
br...
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A
Archana Rungta
from Indore, Madhya Pradesh
Nov 30, 2016
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Resolved

Provogue......Very poor service...

Address: Mumbai City, Maharashtra, 400053
Website: www.provogue.com

Order #[protected] are still in ''processing'', according to the website's tracker. These are Canvas duffle bag.

Its been 25 days since the order was placed. the call center number doesn't work. There is no response from Provogue at all.

I booked the orders through HDFC netbanking on 6th November 2016...sky:- 104332-EA-310-F. I am so much frustrated....
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A
arijit999
from Pune, Maharashtra
Nov 16, 2016
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Order not processed or delivered. 18 days since order has been placed

Address: 400053
Website: www.provogue.com

Order #[protected] & Order #[protected] are still in ''processing'', according to the website's tracker. These are Canvas duffle bags.

its been 18 days since the order was placed. the call center number doesn't work. I have written to them thrice already. There is no response from Provogue at all.

I booked the orders through HDFC netbanking on 28th OCtober 2016....
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A
Avi01
from Mumbai, Maharashtra
Nov 12, 2016
Resolved
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Paid online order no 392200285 not received

Address: 400091
Website: www.provogue.com

On 16 oct 2016 i had ordered two BALLON shirts (103691-L-291-XL BALLON, Size XL, colour Yellow and 103691-OR-200-XL BALLON, Size XL, Colour Pink Provogue) on Provouge official site ( www.provouge.com) and my order no. is #[protected] . i have already paid the order amount Rs. 2038/- through debit card. but on 19 Oct 2016 I have received only one shirt (103691-L-291-XL BALLON, Size XL, colour Yellow ) . As I had paid for two shirts, the other...
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B
bavya1004@gmail.com
from Bengaluru, Karnataka
Nov 11, 2016
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Aviator sunglasses not received - tracking number - 392252703

Address: 560050
Website: Provogue

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 29th October 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected]

Awaiting for your kind reply ASAP.

Thanks in advance,
Bhavya.N...
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A
Ayushgnit06
from Pune, Maharashtra
Nov 7, 2016
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Cheating using term offer for HDFC customers

Address: Pune, Maharashtra, 411014
Website: netbanking.hdfcbank.com/netbanking

Though all complaints are of same nature still I would like to mention it here.
As keeping silence will give nod that this scam has stopped.
I want to hold HDFC responsible for this scam. They should refrain for promoting such loots as I have a salary account with HDFC along with my friends who all ordered those bags and glasses together and we have decided to switch our salary accounts to some bank which do not associate in...
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S
Supreeth Nagaraj
from Bengaluru, Karnataka
Nov 6, 2016
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Product not received - 392242209

Address: Mumbai City, Maharashtra, 400053
Website: www.provogue.com

Hello Sir,

I had placed an order on Provogue India website for a duffel bag on 26th October, 2016. It has been more than 10 days now and I am not seeing any update on their website regarding the order.

I would like to bring to your attention that what this company is doing is a fraud and a day light robbery. They are collecting money from people and not honoring their order is pure case of theft.
br...
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S
Sourav Bodak
from Malavalli, Karnataka
Nov 1, 2016
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Order no s # 392091974 & #392091998 dtd 23 sep 2016

Address: Mumbai City, Maharashtra
Website: provogue.com

Order No s #[protected] & #[protected] dtd 23 Sept 2016
Ordered 2 pepvogue watch using a offer for State Bank debit card holders.
Refund not received even after 1 month of cancellation.
cancellation date: 27/09/2016
Oct 24 received a mail from customer care mentioning successfull refund, and a wait period of 3-4 working days.
Today 1st Nov, 2016. Yet to receive a single rupee from Provogue....
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G
gagan sohal
from Nabha, Punjab
Oct 27, 2016
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Not receiving their product

Respected sir,
I placed an order having no.[protected]A white bag) that was an offer to me on my netbanking of hdfc bank, i. E i have to pay just delivery charger 299/- and i ll receive above mentioned bag,
So on wednesday[protected] time was 09:15am i placed an order and paid 299/- to company through hdfc netbanking...

Then on same day on time 09:25 am i received a sms —
From vm-provog
Dear...
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H
Hussain miah
from Bengaluru, Karnataka
Oct 26, 2016
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Glasses not received

Address: 560060

Hi, i have placed order as per offer on hdfc bank account for provogue sunglasses for which shipping charges of rs. 299 got debited from my account. I have ordered the sunglasses on oct 14, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website and the status is showing as complete with the delivery date of 19th october 2016. But i have not received the order yet.
br...
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J
JAY8186
from Panipat, Haryana
Oct 24, 2016
Resolved
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Resolved

Provogue Not received consignment - HDFC bank offer

Address: New Delhi, Delhi, 110028
Website: Online Shopping Portal

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Canvas duffle bag with the provogue order #[protected] on October 12, 2016 10:44:21 AM IST and made the payment with my HDFC Net Banking.

Still the status shows as "No tracking details. We're preparing your order. Courier information will be updated soon."...
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