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Provogue India Complaints & Reviews

www.provogue.com
1.2
Updated: Apr 19, 2025
Complaints 881
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210
Unresolved
671
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14
Warranty claim. They have taken away the watch purchased and have done nothing since then. The emails are not answered nor they pick up any calls.
0
Not received consignment - HDFC bank offer but status says completed
2
Lock issue on trolley combo

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Regading pathetic service from Provogue Order # 153705098

Provogue India reviews & complaints page 7

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L
Lechu Ramesh
from Jaunpur, Uttar Pradesh
Oct 5, 2017
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watch/ not yet received

Address: 400063
Website: www.icicibank.com/Personal-Banking/offers/offer-index.page?

I ordered a watch from this site offer... Three weeks after also i did not get any information about the order. But amount detected and get the successfully amount received and confirmed the order also. Still, now i am not getting any information about the order. No other way to track my order details. They took my amount but not give the product. They make a 420 here....
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SwapniL T
from Chennai, Tamil Nadu
Sep 24, 2017
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adam & hangout size l

Address: 411009
Website: provogueindia

Adam & hangout size l. Price paid rs-1938/-
Check snapshot below...
Order not received till date so canceled. (Check snapshot for ref)
Kindly refund the amount asap.
I've seen ur department handle queries with ease. So it's request to make it faster as it's been a month. I've made query not complaint on your number.
You may 've received but the amount not received in my bank.
I've chked this redirected...
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P
PS Kumaar
from Chennimalai, Tamil Nadu
Sep 19, 2017
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provogue free bag-reg

Address: Dindigul, Tamil Nadu, 641802

I was received sms to my mobile no on 06th july 2017 that if you are booking train ticket thru icici net banking, you will get provogue bag free. I was booked train tickets 3 a/c from dindigul to chennai and chennai to howrah on 10th july 2017. After that i am continually following with icici bank customer care, they are keep on telling me that within 10 days, 15 days, 30 days & 45 days but till now promo code mail or message. Again i was...
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K
kiran_81
from Mumbai, Maharashtra
Aug 31, 2017
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product related

Address: Pune, Maharashtra, 411027

I have placed order through hdfc offer section: order no is[protected]
I am shocked after receiving the order, the product design was partially different. I have placed order by looking at picture of bag, then why the design has changed. I want replacement and send me exact bag as shown in the picture.
And next time pl either dispatch same bag as displayed in advertisement or you change the picture in add, stop playing with customers,...
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J
Jk user
from Nagpur, Maharashtra
Aug 28, 2017
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icici provogue offer fraud

Address: Pune, Maharashtra, 411033
Website: Provogue

Being icici loan applicant, they offered this provogue stuffs but i found its fake but i already paid for it. My package delivery status showing delivered and i dont have that product. I did sent mail to delivery company customer care but its been 3 days they did not even responding not their phone number. This is really frustrating. Why would they cheat like this? This is worse experience ever. Never gonna buy anythin like this....
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K
kamas21
Jul 31, 2017
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order placed on 21st june still not delivered

Website: www.provogue.com

I placed an order online on provogue website with order no.[protected] on 21st june 2017. Its been over 1.5 months and the order has not been delivered yet. I have tried calling the provogue customer care no. However no one responds. Even the emails are not getting delivered to the email address [protected]@provogue.com. Not sure if the company is still active. Please refund me my money....
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A
AkashGupta15
from Delhi, Delhi
Jul 21, 2017
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order not received and site showing returned. no refund from last 4 months

Address: Hyderabad, Andhra Pradesh, 500084
Website: www.provogue.com

I placed an order of leather sling bag with provogue on 5th april 2017. The delivery had to be done in 28 working days as mentioned in their mail. Till now, i have not received my order. The tracking status says order returned. But the order was never delivered to me and i never asked for return. I had mailed provogue folks multiple times to deliver the order or make a refund. But, i didn't get any reply from them.
Please refund my...
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S
souvikm
from Agartala, Tripura
Jul 7, 2017
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Did not receive order

Address: Mumbai City, Maharashtra, 400 053
Website: www.provogue.com

Order #[protected]. Ordered on 29th June 2017. Currently it is showing that order is delivered. However we have not received the order. AWB#[protected]. Delivered on 2nd July 9:30 AM as per the order tracking in their website. Called customer care:[protected]. But the number does not work. Registered a complain in their website. Waiting for a resolution....
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Rakesh Vishvakarma
from Tumsar, Maharashtra
Jun 7, 2017
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My order is not delivered

Address: Wardha, Maharashtra, 442001
Website: www.provogue.com/icicitransaction

My order no. Is[protected] im booking for this order on 2nd may 2017. My order is not delivered till now. So kindly requested to you deliver my order as soon as possible.
Item image item sku qty subtotal
Men's wallet men's wallet 104356-bl-024-f 1 rs.1, 199
Subtotal rs.1, 199
Shipping & handling rs.399
Discount (Icicint16) -rs.1, 199
Grand total rs.399

Shipping information: shipping...
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S
Srikanth Thamutam
from Hyderabad, Telangana
Apr 13, 2017
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Provogue and ICICI wasting customers time and money

Address: 500090

With ICICI offer, ordered bag on provogue.com website, order no #[protected].
On March 6th 2017, still there is no proper update from Provogue.
Even after raising concern to [protected]@provogue.com there is no support/closure.
ICICI Shall avoid such fraud companies and do not waste customer time.
If the item can't be supplied at such discount price, do not bluff customers.
http://gopigeon.in is also one more worst...
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P
psahil836
from Ahmedabad, Gujarat
Apr 12, 2017
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Resolved

I am complaining about provogue says order completed but its not.

Address: Mumbai City, Maharashtra, 382721
Website: provogue.com

I have placed an order for provogue laptop sling bag. I paid 399 by ICICI net banking. And then on provogue it says pending and the next second it got turn in says completed. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] But until now I don't received any information about the product from you, it has been 2 days but on the tracking status the product is still completed,...
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P
pkmathur
from Hyderabad, Telangana
Apr 3, 2017
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Non-execution of Order No. 392500446

Address: Mumbai City, Maharashtra, 500038
Website: www.provogue.com

I had ordered garments vide Order No.[protected] dated 23rd February 2017 with delivery within 7 working days and made payment through my credit card.

Despite reminders by mail, the order has not been executed as on date. My phone calls to[protected] to speak to customer service has a standard answer "all our customer support executives are busy and will come online once they are busy". Even after waiting online for 10 minutes,...
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Pranav Prashar
from Delhi, Delhi
Mar 31, 2017
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Payment Deducted but order not placed

Address: New Delhi, Delhi, 110045
Website: www.provogue.com/ideapostpaid

I was placing an order online on the website, http://www.provogue.com/ideapostpaid using my debit card but the payment from my IDBI bank account has been deducted and the order is not placed. The payment gateway was "Citrus Pay" using which the payment has been done through my debit card today (31st March, 2017).
I am also hereby attaching the transaction receipt of amount deducted from my bank account.
Kindly resolve my issue....
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S
Shivangi26
Mar 29, 2017
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Leather Jacket

Address: Pune, Maharashtra, 411014

Hi,

I bought one leather jacket for my father from "Phoenix market city PUNE" worth rupees 5, 500 /- with bill number- 9C[protected] on Nov- 19, 2016.
He would have hardly wore it 4-5 times. I found that Jacket has torn out after wearing 2-3 times. The material used is of very very low quality..even failing low quality 'Rexine'. It feels very disgusting that a product of a world known BRAND has such a least quality.br...
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S
Shefashefali
from Delhi, Delhi
Mar 27, 2017
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Provogue bag order

Address: 122002

Hi, I ordered provogue bag between 10- 14 march 2017 and made the payment through ICICI net banking. I received an error message at the payment gateway that it was unsuccessful. Then I checked my mails and there was a mail from citrus pay that the transactions was successful and my Order No #[protected]. Since then I have been trying to check the status of my order on the online portal and i could not see track it. There is no update about...
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S
Sachinsports
from Bengaluru, Karnataka
Mar 21, 2017
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Provogue India Online shopping fraud

Address: Mumbai City, Maharashtra, 560071
Website: www.provogue.com/#1

Hi,
I got a promotional offer on my ICICI bank account for prologue free accessories and I had to only pay for shipping charges of the product. So, I had ordered for a product and paid the shipping charges amount as 399.0 INR through my debit card. After successful payment, I got an acknowledgement for order receiving date and they had mentioned the 28 working days after successful payment. I had ordered it on 18th Feb 2017 and today...
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J
Jatin2c
from Delhi, Delhi
Mar 17, 2017
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Icici - provogue order not received yet order no. #392497658

Address: Mumbai City, Maharashtra, 400 053
Website: www.provogue.com

Hi, i ordered provogue blue flex ladies purse on 21st feb 2017 and made the payment through icici net banking. My order no#[protected]. Since then i have been trying to check the status of my order on the online portal and it keeps on showing the status as "processing" since last 3 weeks. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails...
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A
ankithak
from Bengaluru, Karnataka
Mar 11, 2017
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Order status not changed.

Address: Chennai, Tamil Nadu, 600119
Website: Provogue

Hi Team,

This is inform you that, its been a two weeks i ordered a leather purse under ICICI Bank some offer.

First i had a hope that, the order will reach within 28 days.
But, after i saw many complaints regarding this. I really losing my hope.And i could see there is no changes in status.

Please provide the valuable reason for me for late.
It's really unfair. Please give us valid...
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C
Catty Brar
from Bathinda, Punjab
Feb 16, 2017
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I have ordered provogue duffle bag, but there is no update of my order

Address: Muktsar, Punjab, 152026
Website: Provogue.com

Provogue id - gbrar.[protected]@gmail.com

I have ordered provogue duffel brown bag on 6 feb 2017 . The status of my order is only showing that order is complete.. what it mean, because whether it's shipped or nt, where it had reached.. i m in doubt .. when i will get my bag ..

Costumer care is holding my calls, there is no response from them ..

My contact no - [protected]
[protected]...
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M
mayukha mudigonda
from Kamareddi, Telangana
Feb 15, 2017
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Product delivered on some other address.

Address: 500015
Website: Provogue.com

Hi team,
I am facing a major issue regarding a product delivery.I have ordered a watch under ICICI offer on January 17th.It's been 1 month and I haven't received my order.When I try to track the order it's showing me that the order have been delivered on 10th.But I didn't receive any parcel on my address.Can you please checkout where the issue is persisting and make the order to be delivered at the address which I have mentioned in...
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