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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 19

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N
Nitin Bharambe
from Pune, Maharashtra
Apr 26, 2018
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complaint for ignite shoes

Address: 410210

I bought shoes costing 7.5k. The shoes are so bad in quality i use to wear it for very less ecenthough its cuts f4om frant really poor quality and not at all a upto mark. I am very sorry to say but such bad quality of shoe is not expected from puma. I brought it a year and some months back from company store located at korum mall thane mumbai, while buying i blindly trust on brand and highend product mrp of the product is arround 11k buts...
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Rahul Dabra
from Narwana, Haryana
Apr 10, 2018
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shoes colour damage

Address: Karnal, Haryana, 136026
Website: Puma care

My shoes puma company, 2 months ago, i bought puma shoes and only wore 3 times after that shoes colour damage also i complained many times but my complained not understand please sir/madam solve my problem if donot solve my problems after that i shall create video and upload shoes photographs in social network like facebook and you tube
Contact number [protected], [protected] please contact...
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Shaina Grover
from Delhi, Delhi
Apr 6, 2018
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the shoes I bought a week ago.

Address: Ludhiana, Punjab, 141001

I bought shoes costing 6k. In the showroom they seemed comfortable, now everytime I wear them even to a walk, my foot gets marks. The shoes are so bad, really poor quality and not at all a comfortable wear. I am very sorry to say but such bad design of shoe is not expected from Puma. The upper flip is not flexible which makes them difficult to walk in....
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pavanshetty7777
from Mumbai, Maharashtra
Mar 14, 2018
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football studs are torned

Address: Bangalore, Karnataka, 560076

Hi Team,

I had been following-up with open case with Puma. I am really unhappy that I am not getting any proper response from [protected]@puma.com .

Please find the attached copy of my email, Invoice bill, which was sent on March 1st 2018.

Order details:
Ordered from Amazon.in
Order date: 16-Dec-2017
Order Number:[protected]
Name of the product: Men's...
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amarmehta1245
from Mughal Sarai, Uttar Pradesh
Feb 26, 2018
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online order

Address: 248001

I created a return request for an order and as per the request i also sent the photos of the products (Both front and back), to make sure that the return is iniated but days have passed and i haven't received any information regarding my pickup
And the customer care department... There is this guy, i dont know his name but he speaks so rudely to me as if i had committed a crime
I tried calling 2-3 times, no one picked up the...
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S
Siddharth Singh1304
from Delhi, Delhi
Feb 24, 2018
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regarding conflict of statement and duping consumer.

Address: 110068
Website: www.puma.com

I have got issues with my newly bought shoes and complaining to which on customer care email. I got no response. Cheaters. Money making brand. Duping people across world.
They have minus focus for after sales service and just earning money with lowest possible quality product.
Stores employees are thieves.

Need my money back.....
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P
Prabhat009
from Saharsa, Bihar
Feb 22, 2018
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defective product sale by puma

Address: 800001

Dear puma, this is very stressful thing that i have purchased shoe from patna central mall and it is has manufacturing defect in that shoe, i went in that store in there i meet one of sale manager who used several excuses to send us back and they told we cant do anything please contact customer care. They give only excuse from 1 month. I have spend rs 5000 on puma brand shoe and in reply they given me stressful things. This is very pathetic...
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pranv
from Morjim, Goa
Feb 12, 2018
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I am complaining about a repair for the backpack

Address: 411051

Hey i am Pranav Chavan, i had purvhased a bagpack of puma from the amanora shop and within 10 days the bag was been torn near the zip i gave the bag return to the store they told me they will repair it an let me a call about what can be done.but i did not recieve any call from their side so i went to the showroom then they said the man who works with this kind of problem isnt comming past days so they returned the bag.i am not satisfied with...
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Nelson Suresh
from Mumbai, Maharashtra
Feb 7, 2018
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shoe damages within year of usage

Hi Puma Team,

I've been a big fan of your shoes for as long as I can remember. Since school days, I would ensure I'd collect money from everywhere so that I have enough to purchase a Puma Shoe.

For me its been a perfect marriage of style, comfort and price point.

In the recent times I have invested more in buying Puma shoes, but clearly not the best thing to do.

My three most recent...
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Nagaraj Sarathi
from Hyderabad, Telangana
Feb 2, 2018
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slipper broken

Address: 577001
Website: Facebook

I brought puma slippers 5 months back it's broken by the gum. It's worth 2000rs. I need to repair or change the slipper. Otherwise i will register complaint on puma in consumer court. Please help me sir. I'm a student and we are poor people. Dad is former. They are scolding me lot from few days please it's my humble request please help me. Please i beg u...
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Latasha Ahuja
from Noida, Uttar Pradesh
Jan 11, 2018
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puma: net on sport shoes torn up by itself manufacturing defect.

Address: Faridabad, Haryana

Respected sir,
My cousin gifted me Puma sport shoes but as i started using them the Net on both shoes get torned up. It has 6 months warranty. As its a manufacturung defect i would request you to either replace it or take futher suitable action.I had also attached photos of both sport shoes in attachments.
kindly respond to the complaint as soon as possible..
Thank you....
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G
gauravmvn
from Hyderabad, Telangana
Jan 9, 2018
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puma sports shoes

Address: Hyderabad, Andhra Pradesh, 500081

Yesterday, i bought puma sports shoes from hyderabad central. From outside the shoes appear fine. But today, when i wore them, i started feeling a nibbling feeling on the left foot thumb. A depression is clearly visible from outside, in a otherwise smooth-looking shoe. There is some knitting issue from inside of the shoe and its creating a lot of discomfort now....
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Subhabrata Mojumder
from Mumbai, Maharashtra
Jan 8, 2018
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shoe

Address: Kolkata, West Bengal, 700054

Hi im a loyal and serious customer of puma now im
Very disappointed with ur product.. As i bought very expensive bottle within 2 hours it was broken and i went to your store and luckily i saw the same bottle with broken cap in your display box, so i i change and bought a shoes which was not in my budget but they cannot replace my bottle. As ur retailer said is the best deal..in all the quality and the comfort..
I wonder comfort...
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neeleshdubey
from Shillong, Meghalaya
Jan 3, 2018
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shoes started torn off

Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
Website: in.puma.com

I m very disappointed with the puma product i bought from flipkart.. As i bought a shoes and it was mentioned to be the best in all the quality and the comfort..
I agree comfort was there but quality.. Sorry to say..in 3rd months time it got torn from lower side stitching of the left pair of shoes though using it only for office purpose. This was the second time it happened with me in case of the puma shoes.
Hope you will see...
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Shikha Muchhal
from Indore, Madhya Pradesh
Dec 31, 2017
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sport shoe

Address: 452001

I m very disappointed with ur product.. As i bought very expensive sports shoes as ur retailer said is the best..in all the quality and the comfort..
I agree comfort was there but quality.. Sorry to say..in 6th months time it got torn from upper side both the shoes though using it for morning walk only not enen jogging
Hope you will see the matter and resolve my concern as i am using your brand only and your loyal customerbr...
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soumen Ghosh1
from Mumbai, Maharashtra
Nov 25, 2017
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buying sports shoe

Address: 713212
Website: soumen.ghosh1@essar.com

I was buying a sports shoe by online (Amazon). This shoe buy on around 8 month ago. Now saw a problem on shoe, when put shoe on my leg then saw a problem that shoe's sole detaching from upper. So please do need full action taken urgently.

My details is given below,

Name-soumen ghosh
Phn. No-[protected]
Mail. Id-soumen. [protected]@essar.com...
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rahul bahuguna
from Tulsipur, Uttar Pradesh
Nov 24, 2017
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defective shoes

Address: Dehradun, Uttarakhand
Website: rahul.bahuguna@rediffmail.com

I am regular customer of puma brand.Few month before I have purchased puma shoes from Pacific Mall's Puma store dehradun after using I have noticed that shoes are tearing from sides..very dissapointed and I don't have bill but I want to exchange. I hope my query to be listen soon.
My Mail Id rahul.[protected]@rediffmail.com
Phone no [protected]...
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Kalpesh Sancheti
from Mumbai, Maharashtra
Nov 20, 2017
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chappals quality not good

Address: Pune, Maharashtra, 410401

I have purchased puma chappals from pune sgs mall camp on 30-8-17. As i am regular buyer of puma shoes n chappals. The quality of chappals r not satisfactory. Chappals r getting shadowed by colour n scratches r been seen on upper sole. I have return it back to ur puma shop.. I did not got
A positive feedback. Hope for a geniune reply as a regular customare....
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Bimal Goenka
from Mumbai, Maharashtra
Nov 18, 2017
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pair of puma shoes torn within 6 months

Address: Mumbai City, Maharashtra, 400067

I had bought a pair of black puma shoes almost 6 months back. The shoes are comfortable however the net design on the upper part is coming out. I am a regular puma user however this is my first experience similar to this. While i went to the stores from where i bought it, the guy says we can't help if it is more than 3 months. Are we expected to get a good quality only for 3 months?
The store was in growell's mall, kandivali east,...
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Ketan15
from Raha, Assam
Nov 10, 2017
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shoes ferrari

Address: Ranchi, Jharkhand, 834001
Website: Puma

Bought a pair of ferrari red and black shoes from ranchi store. It got damaged within warranty and gave it back to store. It got approved to exchange but now required size is not available in the same model neither in the similar model. I am made to compromise which i don't wish to do. Plz help by managing a pair in size required at the earliest. First time i bought that expensive shoes and i can't be made to compromise at this age of fast...
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