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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 23

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S
Shruti H
from Delhi, Delhi
Jan 18, 2016
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Defective puma jacket (Ferrari soft shell) - article code 569374 01

Address: 400701
Website: in.puma.com/help_order_changes

I've bought a PUMA Jacket (Ferrari Soft Shell) - Article Code 569374 01 on 27th December 2015 from an authorized Puma Brand store(In-orbit Mall, Vashi, Navi Mumbai), you can find details in the attached photos. After 1week o[censored]se something unusual happened to the cloth surface of the jacket. It has become rough and it's not looking up to the mark as per as the quality of PUMA is concerned. Please find the attached photos of PUMA Jacket along...
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vishal251290
from Mumbai, Maharashtra
Jan 16, 2016
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Faking products in branded outlets

Address: Thane, Maharashtra, 400604
Website: in.puma.com

Few months back i purchased a puma Faas 300 v4 worth Rs6499/-, Year of manufacture December 2014, Date of purchase, After few months i noticed that shoe was picked/torn apart day by day.When i visited the PUMA outlet from where i purchased that shoe, staff over there simply reacted like, sir its not our fault, its your, we cant do anything.I was like dumbstruck that whats going on man.Shoe condition was like If i have purchased them from...
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Priyam0902
from Raipur, Chhattisgarh
Jan 6, 2016
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Unnecessary tax on product.

Address: Bhopal, Madhya Pradesh, 462039
Website: Puma store

This is Priyam Gupta from Bhopal.I have purchased Puma shoes from db city outlet on 3rd jan 2016 on 40% discount. The MRP of the product was Rs.4999 which was inclusive of all taxes as per written on the box with MRP. But over that they have charged extra VAT of 14%. As per norms, no tax should be levied as all the taxes are already added in MRP. I'm attaching the bill of the same. Please do the necessary....
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Sajal lamba
from Mumbai, Maharashtra
Dec 31, 2015
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Commitment

Address: Kanpur, Uttar Pradesh, 208012

Manager of z square puma store refuse to give additional discount as per message sent by company on my mobile He says that my computer software is not update that's why he is unable to give offer as per message sent by company...
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richblues1234
from Gurgaon, Haryana
Oct 23, 2015
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Shoes got hole at the front net in less than 3 months

Address: New Delhi, Delhi, 110063

I purchased PUMA shoes from a PUMA outlet at "Jwala Heri, Paschim Vihar" New Delhi on 8th August 2015. Within a month its front net started tampering and it increased to a big hole after some days. While I was not in India I was not able to contact the shopkeeper. Once back I checked with them and they said it's not a manufacturing defect but a wear and tear defect so can't replace it or repair it although it is within warranty period. I...
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shekher singh
from Mumbai, Maharashtra
Oct 8, 2015
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I purchased puma canvas shoes

Address: 208024
Website: flipkart

I purchased puma canvas shoes on 30th of july, ORDER NO-OD[protected] . since when i got the product i saw that it was not the same colour as shown in the picture the colour is faded and it looks like an old shoe! i request u to please return or repair the product since it is under 3 months warranty!!...
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majid dudhwala
from Surat, Gujarat
Sep 24, 2015
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Manufacturing defect of puma austin shoes

Website: in.puma.com/

Dear sir/maam, I have purchased austin black black silver shoes from "golden hawk retail india" address : 1 tulip complex alkapuri r c dutt road race course circle baroda dated 9th june 2015. i went to the store and told him to see the problem, he denied and talked me rudely and told me that puma shoes are of this quality only .i felt very bad and improper to talk more with him and came back . after that i talked to customer care...
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Ankur Sahai
from Gurgaon, Haryana
Sep 16, 2015
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Defect in Manufacturing

Address: Jaipur, Rajasthan

TO WHOSOEVER IT MAY CONCERN

This is to inform you that due to my previous experience of PUMA I thought of going again for the same brand and finally went to a PUMA store at ICONIC FASHION RETAILING PVT. LTD., B Tower, B Zone in World Trade Park in JAIPUR, RAJASTHAN, INDIA. (STD Code[protected]/27/28

I bought a pair of PUMA shoes kept under New Arrivals stand worth Rs. 6, 499/- FAAS 300 v4 with style name mentioned...
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Aravind Surendran
Aug 27, 2015
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Mistreatment by Customer Care and solld low quality footwear

Address: Ernakulam, Kerala

Exchange of puma vesta SDL Footwear, I bought this footwear from Puma store, Lulu Mall, Ernakulam. Seeing the heel unusually rounded, I asked the sales person whether it would be slippery. He replied that it's fine, it wouldn't slip. But when I wore it out the next day, I nearly fell mulitple times. I had worn it only for 2 hours and I brought it then itself to the store I bought it from. They said an exchange would only be possible after...
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nancy vanlaltleipui
from Aizawl, Mizoram
Aug 24, 2015
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Shoes size incorrect

Address: Aizawl, Mizoram

Order no : 90209880 order date:15 august 2015 In voice No: VEC-INV[protected] invoice date 15 august 2015 Shipment No.:90209880 of Nancy vanlaltleipuii Ramthar veng aizawl mizoram Aizawl H.O Aizawl 796001 Mizoram, India Phone:[protected]. I ordered two children shoes of size 23 each. But what i recieved were of size 6(uk) each....
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kumar48
from Delhi, Delhi
Aug 22, 2015
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Return of the product as soon as possible

Address: New Delhi, Delhi

I have bought puma limnos cat dp shoes on 11 may 2015 with my order number [protected] and within 2-3 months the upper cloth of the shoes is having hole in it and color is change and it seems like it fade . i request you to take the action on my compplaint as soon as possible . hoping for a favourable response :) thnks...
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M
Malik farhan
Aug 2, 2015
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No response from puma online shopping. .

Address: Bangalore, Karnataka

I have ordered a shoes form puma online store on 18 July and till yet I have not received ...even though I called customer service but no response ...also I mailed them and I got no revert from any end from the company ...order no is I[protected]...
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C
complain puma
from Mumbai, Maharashtra
Jul 29, 2015
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Poor product quality

Address: Mumbai City, Maharashtra

I purchased running shoe worth Rs.5499 on 6/8/2014 from inorbit mall, vashi, navi mumbai. I hardly used the 3-4 times and recently I noticed that it got torned from front completely, I just have to ask what kind of material you people use, i really thought that you charge customers for quality product but got worst experience as i think puma only cheat people by charging much more than actual worth of the product.
so, either my shoe...
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ajeeta23
from Bengaluru, Karnataka
Jul 23, 2015
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Regarding refund of unfulfilled order

i made an order through the website on 7th of july, for 3 products, amounting to Rs 2651.89. Upon shipping, i was sent an sms regarding unavailability of one product in the order. The price of the product was Rs1000. Now the in the invoice they are refunding only Rs 947 as i used a discount coupon. The discount coupon was valid on a purchase of Rs 1000, so even if I had not bought the unavailable product i would still have availed the discount....
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mohit 1987
from Dhrangadhra, Gujarat
Jul 14, 2015
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For Refund of the amount against defective product

Address: Chandigarh, Punjab

This is for your information and record for immediate action that i, mohit malik had purchased a PUMA shoe item no. 18752804 worth Rs. 6499/- from Kapsons Agencies Pvt. Ltd.(KROME) SCO- 83-84 (Basement), Sector- 17-D, Chandigarh, the abovesaid product was purchased for wearing the same in gym, the purpose was specifically mentioned to the sales executive. After wearing the shoes for a month it appears that the cloth of the shoes (both pairs)...
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Tarun Massey
from Bengaluru, Karnataka
Jul 13, 2015
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Puma Rs. 7500 Running Shoe In Tatters after 4 months

Address: Bangalore, Karnataka

Hi, I bought a FAAS 500 v3' on 12/14/2014 and used it ONLY for running. Within 4 months (03/April/15) both the shoes developed big holes in the top front area. I have pictures to show that the rest of the shoe is in perfect condition and only the top part has developed holes. I took the shoes to Puma store in Forum Mall, Koromangala on the 7th of May and asked for someone to review it however Kusum Das (kusum.[protected]@puma.com) without even looking...
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Er Arun
from Chandigarh, Chandigarh
Jul 12, 2015
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Poor Product Quality & Manufacturing Defect

Address: Chandigarh, Chandigarh

Hello Sir/Mam, I have purchased Floater of Puma Company from Elante Mall. Now I have some issue regarding those floaters, so I went to Lifestyle showroom with all complaints and I have given whole details regarding removed pasting and strip had a burst of my floater so I told the salesman (Pritam) who works there, and he wrote my Complaint on Service Slip. But when he return me those floaters on 11 July 2015 after repairing I was not...
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aarti01
from Jaipur, Rajasthan
Jul 12, 2015
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Ordered Puma shoes on 27th June..still not recieved

Address: Jaipur, Rajasthan

Hi I ordered Puma shoes on 27th June, 15, but till date i have not received shoes.I contacted there customer care service several times but every time they replied that you will get your shoes in 2-3 days. From last 6-7 days i am trying to contact there customer care no. but every time it is showing busy. I am frustrated now because it was gift for my father on his birthday and 17 days has passed. I don't have any hope left that Puma...
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aman3thakur
from Bengaluru, Karnataka
Jul 12, 2015
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color fade of new shoes after one wash

Address: Bangalore, Karnataka

Hello This is Aman.I bought Puma shoes from myntra.After 5 months there color got fade after one wash and now they are use less.I want to rise a question on there quality of there product what they are delevering to customer.They can return it back or replace It.Please get back to me as soon as possible. email id= [protected]@gmail.com...
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D
D Batra
Jul 10, 2015
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Poor Quality of Premium Running Shoe

Address: Nagpur, Maharashtra

I have purcahsed a "Puma Fass 500- PWR Cool" at a price of Rs. 8999/- from the Puma Store at Main Market, Rajouri Garden, New Delhi 0n 07-05-15 vide Receipt No. 69991 dt.7-5-15. The inner side of the cushion in the back portion of Right Shoe is badly torn in use of just about 45 days. It is strange that a very expensive Premium Running Shoe by an International Company "PUMA", was torn badly within about 40-45 days o[censored]se.The Torn cushion...
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