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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 22

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M
Manishtulsian
from Gurgaon, Haryana
Jul 11, 2016
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Require help to resolve this issue

Address: Jaipur, Rajasthan, 302001
Website: in.puma.com/contact-us

I am a regular customer of myntra and puma.
I purchased a puma shoes from myntra and
Was delivered to me on 16 may 2018,
And i am unable to wear it because the design of the product
Is not comfortable to wear it for long walks.

I wanted to return it, and informed myntra about the same.
But myntra's customer care service told me that
Hoes is used and it is a fitting issue
And...
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D
drrotela
from Damoh, Madhya Pradesh
Jul 4, 2016
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IgnitxT Shoes

Address: Mandla, Madhya Pradesh, 481661

IgnitxT Shoes has tear in Front
Bill No:-6377
Date:[protected]
Product Name:-IgnitxT
Mrp:-8999/-...
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T
tas miya
from Bengaluru, Karnataka
Jun 26, 2016
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Pull over/jacket bubbling

Address: 560032
Website: Puma

I got this jacket from new bel road puma store. Within a week it started bubbling over the jacket's back. I gave for quality check and got another pull over. Same bubbling this time within a day. The manager lies saying my jacket failed in quality check and he gave on his own because it is new arrival. He says bubbling can happen by rubbing against wall. When i didn't do anything he is trying to make it look like i did it on purpose when...
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E
er.ankurgarg11
from Delhi, Delhi
Jun 14, 2016
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Refusal from replacement of defective shoe under warranty by seller and company.

Address: Rewari, Haryana, 123401

On 15 May 2016, I purchased a puma shoe from a shop (sports station SSIPL Lifestyle Pvt. Ltd.) in BMG Mall, Rewari, Haryana worth Rs 4999, It has a guarantee/warranty of 3 months.

But only after 1 month the shoes started to tear out, Its pasting is ripping apart, I was disappointed, so i went back to the shop from where i have purchased these shoes, BUT the shop keeper bluntly refused to replace/repair the shoe.The staff misbehaved...
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Mahendra singh charan
from Sitarganj, Uttarakhand
Jun 6, 2016
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Article code. 18857903

Address: Hardoi, Uttar Pradesh, 306401

Dear sir, I have purched puma shoe articles no .18857903 price 8999 at puma out let jodhpur sardar pura c road 17 feb 2016 I'm complaints at 10 January 2016 but no recepones at your out let many time call to your out let no but only one response mail send to customer care mail I'd your out let mail I'd [protected]@gmail.com plz resolved my complaint as soon as possible...
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H
HARRY JOSHI
from Dehra Dun, Uttarakhand
Jun 5, 2016
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Collar line broken on puma future cat

Address: Dehradun, Uttarakhand, 248001

Hi,
I have purchased puma future cat ferrari size -8 from pacific mall dehradun on 11/01/2016,
There is a problem found on this particular model on collar lining broken.
Its very uncomfortable shoes which i have purchased. I am trying to log complaint on puma but my complaint not logged. But totally i am not satisfied with puma shoes quality lots of time threw this shoes my feet got cut from back side....
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A
avishekroy86
from Kolkata, West Bengal
May 8, 2016
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Defective quality/material of new pair of puma shoes

Address: Kolkata, West Bengal, 711201
Website: in.puma.com

Shoe was purchased around 2-3 months earlier. Can't imagine an international brand is manufactured from such a poor quality material. Ply refer the picture as attached. The sole front has started peeling up. Bottom portion of the sole has becoming weakened and holes are appearing and many more... Even the pasting of the sole has started detaching from its base.. Overall the company is making a fool out of the consumers by taking 2800/- rupees.br...
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D
deepansh_bansal
Apr 21, 2016
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Defective piece

Address: Pune, Maharashtra

2 days ago I purchased a sandle now I'm experiencing a problem with strap size, right strap is tighter than left and now they are saying that thus piece can't be replaced cause you've used this. Also they talked in an inappropriate manner cause we are outsiders and students . Their way of talking was also unbearable . I got disappointed and left that defected piece with them . Even after saying this is deffected they convinced my saying It'll...
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T
tinkujib
from Indore, Madhya Pradesh
Apr 19, 2016
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Regarding shoes purchase online

Address: Gurgaon, Haryana
Website: www.in.puma.com

Hello, I am ashish sharma from indore, I have online purchase shoes in puma india official site www.in.puma.com on 11 April 2016 .my order no.[protected]. But today said your order has been cancelled due to non availability.but puma website show show this shoes in stock. This not fare pls action this company bcoz my time waste I have attached screenshot also....
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D
dr.khan
from Mumbai, Maharashtra
Apr 8, 2016
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Puma shoe price 8, 999 rupees.

Address: Gwalior, Madhya Pradesh, 474001
Website: in.puma.com

Dear Puma
I bought a pair of shoes, on [date]. I have discovered that the [item] has the following problem: it was torn or got a hole after a couple of wearing.
The Consumer Rights Act makes it an implied term of the contract that goods be as described, of satisfactory quality, durability and fit for purpose.
As you are in breach of contract
I am entitled to have the item replaced and I would request that you confirm...
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I
Indrajeet Giri
from Bardoli, Gujarat
Apr 5, 2016
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Defective shoes is given

Address: Indore, Madhya Pradesh, 452003
Website: snapdeal

Sir i have bought puma TX-3 shoes from snapdeal online, but there are some defects coming on shoes and upper layer of shoes is looking very bad i have attached photo of shoes. Snaldeal replied that they will not resolve my problem because they have only 7 days retufn policy. As a warranty terms of puma it is under 3 month of purchase, so please help me sir i have attached my online invoice also..

i want to replace this shoes.....
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S
SHubh870
from Delhi, Delhi
Mar 16, 2016
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Defective product is not replaced

Address: 560056
Website: in.puma.com

I purchased puma shoe during offer period.After two week its sole removed so it was defected product.
Shopkeeper denaied to return the product because i purchased it during offer time.Now they looted my 1500/- rupees and sell me defected product....
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V
vinoth kumar.c
Feb 25, 2016
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Size is not fit

Address: 641604
Website: jabong

Sir, I've received my product as puma shoe . My order number is [protected].. It's very good and look..but, shoe size not fit for me..I would like to exchange (only for size )my product..pls help me...
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S
susmita Bandekar
from Nashik, Maharashtra
Feb 15, 2016
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Regarding the ferrari jacket - black

Address: Pune, Maharashtra, 411038

I had purchased 2black colour Ferrari jackets from kothrud, Pune outlet. Now the cubics of the zip has broken off and the jacket cannot be zipped
These are premim priced jackets and I belive that one should be in a position to use it satisfactorily.
I belive it should be replaced....
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A
amit.sharma29
from Bengaluru, Karnataka
Feb 14, 2016
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Manufacturing defect in puma jago ripstop shoes

Address: 560100
Website: www.puma.com

I bought Puma Jago Ripstop Shoes on 09th Jan 2016 from Puma Store in Madiwala, Bangalore. Model no. is 18792202 and shoes size is 10. Price Rs.4999.

Within 10 days of purchase I realized some manufacturing defect in Left shoe and I returned the shoes for replacement. The store employee told me that within 1 week I will get the replacement but I had to wait for 3 weeks to get my replacement and that too when I kept proper follow-up...
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S
Subbu2772
from Chennai, Tamil Nadu
Feb 11, 2016
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Track pant

Address: Chennai, Tamil Nadu, 600 116
Website: Consumercomplaints.in

I got a pant in puma. Used it for a month and it had holes in it, Wch was a manufacture defect! I gave it to a staff and he said he ll get back within 2 days! He dint get back, I went to the shop after two weeks, he said he ll replace the product once the sale is over, and he ll call once the sale is over! He dint get back this time also! I went to that outlet after a month and that employee left the job! The new manager says he s not responsible...
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Address: Mumbai City, Maharashtra, 400 059

WHOMSOEVER IT MAY CONCERN
I want to inform you that I bought a shoes for my son on 16/12/2015 fro A. K . MARKETINGS Shop No. 6 Laxmi Industrial Estate New Link Road Andheri West .
I am sorry to inform you that shoes start tearing from front part and soul start to wear off within 6 to 7 days of both shoes
We are not expecting a product like this from Brand like you.
So I request you please look into this matter...
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J
Jasskirat
from Mumbai, Maharashtra
Feb 4, 2016
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Shoes defect

Address: New Delhi, Delhi, 110085

I purchase the puma Ferrari model shoes purchase Rs 7000 fresh arrival after one month they cut the leather and ur store employee said he can't pay the kourier charges plz change the new shoes...
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P
PRIYANKA DOGRA
from Chandigarh, Chandigarh
Jan 19, 2016
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Damaged shoes.

Address: Shimla, Himachal Pradesh, 171005
Website: puma

I have purchase one pair of puma shoes from yours exclusive show room at The Mall Shimla worth rupees 4000/- on dated 06 nov. 2015. One shoes is teared from one side. I have also lost the bill of the shoes. I want to replace/repair these shoes.Kindly suggest me what to do?
Thanks.
Priyanka....
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J
Jasmeet singg
from Mumbai, Maharashtra
Jan 18, 2016
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Very disappointed with product quality and return aid!

Address: 110005
Website: In.puma.com

Hi Team, This is regarding a product complaint that i purchased a jacket on[protected] at OLIVE RETAIL PVT. LTD. (address: shop no.- 1, 17A/22, WEA, Ajmal Khan Road, Karol Bagh) from an puma outlet. Its being long time i am using puma products and had an great experience of them but This quality issue happens first time with me, i submitted my jacket within 15 days from the date of purchase but i am very disappointed with the product quality...
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