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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024

Complaints 459

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8

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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Conductor Hit on my hand

Punjab Roadways bus number PB-05AK 1738

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PunBus / Punjab Roadways reviews & complaints page 6

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Got an anonymous call to cancel the ticket booked on punbusonline.com.
No other information was provided except that the bus is broken and requested to cancel the ticket so as to avoid any inconvenience. However no information was provided by travelyaari helpline number which is behind (backoffice) the punbusonline.com bookings
Helpline number: +[protected] was called multiple times but either it is always busy or the operator...

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My mom, me and my brother have to travel from ludhiana to sirhind and further change our route and traveling time was just 2-3 hrs but had to travel 5-6 hrs and also my mom can't travel by bus . We have to go ludhiana to sirhind but by mistake we get into route bus ludhiana to sangrur, we were unaware of route . I asked conductor 2 times that will bus go to sirhind, he replied yes but when the bus was about to reach malerkotla, I asked again...

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I was travelling from nawa shahar to verka chaunk Mohali on 11/03/2023 along with my mother. I paid Rs 500/- to conducted and he gave me a ticket for Rs 110/- and my mother showed her Aadhar for which she was allowed to travel free. But the conductor didn’t pay back the balance and on asking he asked to wait but didn’t provide anything in writing behind the ticket. I trusted him and sat quietly. After reaching Ropar bus stand I asked...

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Address: ambala cantt

Hello sir/mam

today i was travelling with my cosuin brother from ambala cantt to dl border.Before buying ticket i said to conductor if you can drop me on rodeo mall in kundli on highway then i will ravel in your bus.He said ok rodeo mall is on highway i will drop you on your location rodeo mall.Because i was not feeling well due to some fever.On location i said to conductor please stop the bus.Conductor & driver said to us...

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Address: KHARAR

When I was travelling from Jaladhar to Kharar, i was stunned to see the behaviour of the conductor, the conductor gave the ticket of Rs175 from Jalandhar to Kharar and when I reached Kharar Gilco Valley and i asked the bus conductor to stop the bus, the conductor said that your ticket was Jalandhar to Kharar and you have reached Mohali and the bus did not stop and also said take more ticket of Rs15 then I gave him Rs50 and he dropped me at...

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Respected team

Hi, it's Harjeet Kaur from Ropar(Punjab). My Job Location at Mohali. So I commute via Punbus from Ropar to Mohali daily basis.

Behaviour of Bus conductor is very RUDE & MISBEHAVE with me. Loudly Talking. PUSH ME not to enter bus . They say Jalender bus, Roopanagr ho ker nahi jati. bus pe alrady 4 person Roopnager ke the. Regular Punjab Roadways/Punbus Roopnagar. (Isbt 43 to jalandhar) bus never...

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Address: Kartarpur

Respected team

I am Rahul from kartarpur Punjab.
I work as a Web Developer in jalandhar.
So I commute via Punbus from kartarpur to jalandhar daily.

I have made a regular monthly bus pass of punbus.

I pay in advance for a month to travel in bus.

But most of the conductors are very unprofessional in their work they differentiate between the passengers going to Amritsar...

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I recently booked seat number 7 and 8 of PUNBUS on 01.03.2023 in route of delhi to Ludhiana on dated 07.03.2023 of departure time of 11:59 p.m. in the name of dron Gupta, male passenger, I provided mail id [protected]@gmail.com and phone number [protected], but i didnt received any mail or msg, so you are requested to kindly provide me ticket number (PNR)
Payu id-[protected]
Bank reference no.[protected]...

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Respected Sir, My son sachin sidana doing his ITI from Govt ITI JAITU. He daily up-downs from Village daula to jaitu by bus. We applied for student bus pass at the office of faridkot bus stand, but conducter on duty rejected it by saying that he has no permission . You are requested to take proper action against this.
Thank-you
Sandeep Kumar
Malout...

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Bus timings was 2am and bus was gone by 1:40am. No communication was given to us and no call was there even during pick up.
So much inconvenience caused....

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Address: Near banga

Website: None

Staff Sara galt nahi hunda ek de galti sb nu glt kr dindi so plzz suggetion staff nu eh jrur dso ka gal keva krni taa ja thodi duty ticket cutt krn da hai passenger chaha next door de chada jaa front TUC ticket cutt krni eh nahi kaa agaa aa oye ticket katvaa kehnu push kaa pesha door to chadiyeaa bus ch jaa bus koe chadd reha chalaa lao, plzz request jaa TUC duty krda morning sb duty krda agar lady kuch aga glt bola ge kaho ga free krka bolda...

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Bus Number - 8853 Punjab Roadways
C- PC227
D-CTD43
I took this bus from Chandigarh to Moga. The bus reached to Ludhiana at nearly 11Am. The driver told that the bus will stay on the busstand for nearly 5-10 minutes. I went to go to take some refreshments for just 2-3 minutes and i saw the bus moved. My all stuff was in the bus. I was very alone there. Then i took a auto from Ludhiana busstand to Bharat nagar chonk. From...

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Address: fathgarh sahib punjab

It is to inform you that I am a resident of kotla bajwara and through this mail I want to discuss a very serious matter with you. The matter is that I everyday notice that many school going children especially young boys and girls and many old people travel through Punjab roadways bus from Sirhind to Chandigarh on daily basis. And I am feeling very ashamed after seeing the condition of the people who are traveling in it. The buses are fully...

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Address: Ludhiana

I went to PRTC depot in ludhiana today to book my bus ticket to delhi but the employees don’t want to do any work, they bluntly said we don’t have time for all this, they just sit over there to get their salaries but don’t want to move their bum . I wanted to book my ticket in-person because I don’t have any indian bank card but My first tym experience was really terrible and I’ll never take this kind a government service again...

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Today me and my wife were going to Banga from ISBT sector 43. Your bus ( PB 02 EG 1034) came on counter number 10. And I asked to this bus conductor this bus will go to Banga, but conductor said to me this bus not going to Banga. I asked reason, but he was talking very rudely. Kindly take strict action on him.
Thx & Regd.
Munish Kumar
Contact number.. [protected]...

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Address: V. P. O Tuttomajara

Bus No. PB 12T 9974 Roopnagar Depot
Bus driver and conductor are not coprative
I picked the bus from balachaur near about 7.35 . I requested the conductor please dropped me at stop Tuttomajara because it was night and i am to late but they refused and dropped me at mahilpur which is 5 k.m far away from my stop Tuttomajara. At night there is no another taransport available so i walked to Tuttomajara and reached home at 9.45 ....

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Address: Assistant Professor

Dear Sir
I am working as Assistant Professor in the DAV College, Nakodar. I am daily passenger from jalandhar to nakodar. I am daily coming in the punjab roadways with adhar card and today conductor rejected my adhar card and saying daughter of is mentioned here but the wife of is not mentioned here so I cannot take your adhar card and you have to take ticket. The bus number is PB05AB4996. Time was 13.24.43 on 3.2.2023. The bus was...

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Hi, it's Jarmanjit Singh from Shahkot city. My college is in Shahpur city and the nearest bus stop is the Lambra bus stop. I am a student so I use Student Pass otherwise it costs me about Rs.130 per day. The problem here is that even though Lambra Bus Stop is a registered bus stop, most of the PunBus/Roadways buses don't stop at this station specifically because of the students and female passengers who use Student Pass and Adhaar Card respectively....

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Complaint again punjab roadways no. 2758. running from jammu to amritsar. It was schedule to depart at 3: 45 as told by conductor but departed at 3 : 43 without taking 2 passenger to gurdaspur.. Left passenger in spite of having seats...

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Address: Fazilka to ferozepur

Dear sir/madam,
I, gds bpm residence of punjab want to drwa to your kind attention to take the quick action against drivers of punjab roadways 's driveres transportation services from fazilka to ferozpur.They have made their own kingdom at bus stops . They do not came on time .Moreover they do not came.There is a service after 15 minutes but we have to wait for them half an hour and sometime more than this.
It is hardest...

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