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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
Complaints 459
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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
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Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 8

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S
SinghAUJLA
from Goraya, Punjab
Nov 25, 2022
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Refusing to stop at certain bus stands

Today I got daily bus pass from Jalandhar to goraya but when returning from Jalandhar almost every bus conductor refused and said this bus is not going to stop at goraya...
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G
guricheema21@gmail.com
Nov 22, 2022
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Conductor not stopping the bus at main stops

Hi
I travel on daily basis from Sanghera to ludhiana as I am working in Punjab Agricultural University. I never faced any problem till today but unfortunately today i was talked very rudely by conductor of bus no. PB10Ht2843 as I asked him to stop bus at Gate No. 1 PAU, LDH. He told me to make a complaint against him as he believed that he was nowhere at fault. I being an employee of government, was totally embarrassed by his behavior...
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N
Nancy_02
Nov 21, 2022
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About stoppage of bus at stations

Punjab buses drivers do hurry while stop on the stations. The people have to come out of the moving bus. This is very dangerous. People can't come out safely. Old people and children have high risk of slipping down the bus.
I request the drivers first confirm that all passengers came out and then move the bus....
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V
vikas555
from Chandigarh, Chandigarh
Nov 12, 2022
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New prtc bus suspension problem

Address: chandigarh

I was travelling from bilaspur to mandi & mandi to pandoh himachal the bus was new but during travelling by your bus i am suffring from my back disc problem because o[censored]r bus kamani patte was found short and due to short of pattas passenger is not comfurtable during travelling so please give back my ticket amount & hospital charges for my disc problem my mobile no is [protected]...
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M
Manpreet Singh 83
Nov 9, 2022
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Bus stops at liquor shop but not at passengers stop

Bus 2634, C: PC 249 D : PT38,
AMRITSAR-1 depot, Departure time 18: 50 from Delhi ISBT date 9 Nov 2022.

Driver stopped Bus at Liquor shop near Bahalgarh for Liquor purchases by 2 passengers and they drink Liquor in Bus but not stopped Bus at Karnal chownk for passengers.

Need a appropriate action against Driver....
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N
Navi21
from Roopnagar, Rajasthan
Nov 6, 2022
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Didn't stop buses even in main bus stand

Address: Roopnagar

Greetings!
I have to go chandigarh via ropar. I reached bus stand. I stand where i usually stand to get a bus in the starting (shed). At 3:50 pm 3 punjab roadways buses, way to chandigarh leaves the busstand but when i asked for kharar they said no. 3 bus one after other to chandigarh but said no. If you changed your rules and regulations then atleast informed the pessengers regarding that. Atleast give proper information and guide...
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A
amanhanda3275@gmail.com
from Powai, Maharashtra
Nov 5, 2022
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Misbehave with lady

Sir/Madam

I Amandeep Kaur working in Punjab police today[protected] I travel from isbt sec 17 Chandigarh to Shahabad markanda in punbus that was departure in 3:45pm and the bus number is PB06BB3760 I want to stat that the bus conductor firstly misguided me about it is not Punjab roadways bus go away or wait for another bus lastly I sit in bus but he again use roudly world's against me in publicly and force me to take ticket...
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P
py936276
from ludhiana, Punjab
Nov 1, 2022
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Bad behaviour of bus conductor

Address: Jamalpur Ludhiana

Dear Sir

I am Priyanka. I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus conductor.
This morning I sat in a Punjab Roadways bus from Samrala Chowk to bus stand at 8.57pm and after 2 to 3 minutes the conductor came and said that there is a not local stand. If there is no local stand, why was the bus stopped at Samrala Chowk.
Then he says why didn't you even come to my seat to pay...
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S
Sanjeev Kalia
from Ludhiana, Punjab
Oct 31, 2022
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Regarding Misbehave/Harrassment by bus conductor

Address: Ludhiana

I m 50% physically handicapped person and today on 31/10/2022 I am going from Jalandhar to Ludhiana by Punbus number PB08EC 1623. I have my concession pass to travel by Punbus/ Punjab roadways on 50% concession as per guidelines of Punjab government. I showed my pass to bus conductor but he refused to give me half ticket and start misbehaving and using abusing language to me. I was so much harrased by the conductor and I took full ticket...
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D
dpkg2967
from jaipur, Rajasthan
Oct 31, 2022
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Not a compliment it's a question

Address: Jaipur

If anyone travelling with his luggage and suddenly small part of the luggage is fall down from the bus outside on road,
Is it ok if driver and conductor leave the passenger with his luggage on road without waiting for a minute?
Even he has left some more important luggage in bus?
Is it the right way to behave with passengers?
Is it necessary to inform police that my important luggage is left in that bus please...
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S
shaveta4#
from Jammu, Jammu and Kashmir
Oct 29, 2022
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Corruption Complaint against conductor of bus number PB02CR6628 dated 29 oct 2022

Address: House No. 6, Sector D Sainik Colony

The incident happened like this: I board the bus bearing number PB02CR6628 at 2:30 PM on 29th Oct, 2022 from kunjwani. My purpose was to go upto pathankot but then I came to know that bus has stay of half an hour at Rajbagh. Then I told him to give me ticket upto Samba. He took 40 Rs from me and didn't give me ticket upto 10 minutes. Then I asked him for ticket and he then told me to give 5 Rs more and after that he gave me ticket of Rs 45....
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S
shaveta4#
from Jammu, Jammu and Kashmir
Oct 29, 2022
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Complaint against conductor of bus number PB02CR6628

Address: Sainik colony jammu

Sir I board into the bus from kunjwani (J&K) bearing vehicle number PB 02 CR 6628 at 2:30 PM on 29th October 2022 First of all I told him that I will go upto Pathankot then I came to know that bus will stop at Rajbagh for half an hour then I told h to give me ticket upto Samba. Initially he has taken 40 Rs from me an I waited for 10 minutes but he didn't give me ticket. Then I asked for ticket and he asked me for 5 more RS. I gave him 5 Rs...
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S
shaveta4#
from Jammu, Jammu and Kashmir
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Corruption Complaint against conductor of bus number PB02CR6628

Address: Sainik Colony Jammu

Sir I board into the bus from kunjwani (J&K) bearing vehicle number PB 02 CR 6628. First of all I told him that I will go upto Pathankot then I came to know that bus will stop at Rajbagh for half an hour then I told h to give me ticket upto Samba. Initially he has taken 40 Rs from me an I waited for 10 minutes but he didn't give me ticket. Then I asked for ticket and he asked me for 5 more RS. I gave him 5 Rs more and then he gave me ticket....
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R
Ricky chahal
from Batala, Punjab
Oct 29, 2022
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Minimum number of buses from Batala to Jalandhar route and bad behaviour of conductors with lady passenger

Address: Batala

I would like to inform you that the number of Punjab roadways buses was reduced from the past one week from Batala to Jalandhar route due to the time ups with private company buses. Also, the conductors and drivers on this route are not treating well with lady passenger due to free service provided by the government of Punjab.They close the doors of bus that no lady passenger will approach the Punbus. This will not represent a good quality...
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R
Ravati
Oct 28, 2022
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Having trouble with bus stops when the busses do not stop

Address: Punjab rodways Ludhiana

Hello sir
I'm Raj Kumar from Ludhiana, millergang area
I want to ask that why the buses of Punjab roadways Dont stop on the bus stopage at dholewala bus stop and Partap chonk bus stop while going out of Ludhiana or while coming back going to bus stand while other private busess stop at all the bus stopage

So kindly take a proper action on this so that the public of your are will be free form silly problem like...
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M
Minal gulati
from Phagwara, Punjab
Oct 28, 2022
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Complaining about bad behaviour of bus driver

Sir, I wish to draw and focus your mind on the unworthy and unwarranted behavior of bus conductor or employees working under our kind control.The bus driver does not allow the women's to sit in the bus and ask them to move out.They do not stop the bus on the counter for alloted time period and do not open the bus windows. The bus driver is not loyal to his duty.I don't know bus driver name but he wears a turban. Bus Number- PB04 AE 1596.br...
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R
Rahish11
from Abohar, Punjab
Oct 27, 2022
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Im complaining about the bus con

This complaint is about the bus conductor...
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C
Chak58shu
Oct 15, 2022
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Unfair ticket charges

I want to complain about that i am a student of chandigarh university in gharuan and i regularly take my bus journey from samrala to gharuan in 45 rs but today when i travelled in punjab roadways bus no 2619 the conductor took 60 rs from me and gave me ticket from samrala to kharar when i told him about that regularly i give 45 rs then he abused me and told step down from this bus and when told him about the complaint then he said there is...
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S
Sv109
Oct 7, 2022
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Irrelevant behaviour of conductor

Address: Jhungia to Delhi bus service

He talk so rudely to the passengers. He feels himself the owner of the bus. We pay and avail the benefits provided by government. Such inadequate behaviour will not be tolerated....
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A
Anny15
Sep 28, 2022
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Destination

Address: Bus no. 8775

I m a student and I am traveling from pathankot to Jalandhr route . I ask for ticket from pathankot to Dav university bus conductor did not give that ticket he told me that bus did not stop there and I am traveling free of cost and he insult me it is so humiliating and he give me the ticket of kishanghar instead of dav university. Behavior of the bus conductors was so rude
Bus details: bus no.8775 Morning 9am from pathankot...
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