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PunBus / Punjab Roadways Complaints & Reviews

www.punbusonline.com/contact_us
1
Updated: Jun 24, 2024
Complaints 459
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8
Unresolved
451
Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 10

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L
Lakshita,kanishka Sharma
Aug 29, 2022
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9019 never stop batala road asr

Address: Batala road patrol pump

9018 bus never stop at batala road patrol pump.asr...
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A
aman1214
from jalandhar, Punjab
Aug 28, 2022
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Wrong/incomplete boarding information and false guidance by punbus help center

Website: punbusonline

I booked the ticket for 1:15pm (mTicket No:17198, PNR:[protected], Route:Delhi Airport-Jalandhar, Date:28-Aug, Time:01:15 PM, Seat:9, Name:amanpreet kaur, Gender:9(F), Type:SIT Book online on Punbusonline.com )and boarding point was written public transport center shuttle point..

- it was not told that i have to take a shuttle to that point. there was same named point at airport terminal 3.. so i was waiting there from 12:00...
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I
isha bali
Aug 27, 2022
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Ticket amount extra charged

I am traveling from chandighar to ambala. The amount of the ticket is 75 which is fine but they gave me a extra ticket from chandigarh to zirakpur which amounts 15 rs. I want to know why i am paying extra 15 rs....
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N
nk408093@gmail.com
from Jalandhar, Punjab
Aug 20, 2022
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He said adhaar card is not valid

Address: Prtu
Website: Google

Jalandhar bus stand ladies stand in pathankot counter but punbus coundetor so irritating language ND he said Adhaar card is not valid in this bus Bus no. Pb08 s6127
Bus time 16.00
Date 20/08/2022...
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C
chadha07sunny
from Sirhind-Fategarh, Punjab
Aug 13, 2022
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Hit and run case by bus

On[protected]

Our car was damaged by vehicle number PB02EH2647 (Punbus)at around 12.15pm today at ghee Mandi chownk near Baba Phula Singh Gurdwara. Our car was stationary when your bus driver took a wide turn and damaged our car on the left hand side. The back door, front door has been dented badly and the wing side mirror has been broken. The driver ignored the incident and did not care to stop and kept on driving.we had...
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R
Rajancnc
from Ludhiana, Punjab
Aug 12, 2022
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Bus conductor and driver rude behaviour

Bus driver using the mobile phone.conductor bahut batmeez hai driver bhi bahut rude hai.ladies se ache se paish nhi aate please action lijiye.mujhe bhi bahut haras Kiya .bus number pb09 x7697 please sir action lijiye . 11.8.22 ko bahut preshan kiya inhone....
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S
Sania kalra
from Rupnagar, Punjab
Aug 11, 2022
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Ticket issue

Address: Nangal,punjab

Hey, i am a residence of nangal, punjab . As per the government guidelines due to rakshabandhan, today (Aug 11, 2022) it will be free for females to travel free in Punjab buses .as i am traveling from nangal to kharar in pr punbus i have shown my adhar card in digilocker application but the conductor is denying to accept it because i am showing my adhar card in my phone . So he charged me for the ticket .this is not fare . I have the right...
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B
bhawna mishra 2001
from Amritsar, Punjab
Aug 10, 2022
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Extra money collected

Conductor Did not return my extra money. I requested him but he abused me and also disrespect my parent.
TARAN TARAN, DEPOT NO: 182234 DATE 09/08/22 18:19:24 CHAndigarh to amritsar full 310*1= 310
105105PC7 PT[protected]...
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R
Rk@+-
from Bathinda, Punjab
Aug 9, 2022
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Regarding lost of black bag in bus

Sir My bua was travelling from tapa to bathinda via bus. She boarded bus around 9:50 AM from tapa. She lost her black colour bag in bus please help to get it. In it there was a her own aadhar card, pendrive and cash . Please it is very important for us. Please help her in searching of her black coloured bag....
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J
Jantiwal
from Delhi, Delhi
Aug 9, 2022
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Conductor's behaviour

I took punbus Volvo PB-08-CX-9062 from Ludhiana bus stand at 00:30 to Delhi on 5th July. Online Ticket booking no[protected]. The conductor on the bus was so rude and his behaviour was intolerable. Instead of placing luggage he was just throwing them inside the luggage compartment and when me and few fellow passengers requested him to put the luggage properly he started arguing with everyone around and his tone and language was disgusting....
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C
chahat bhatti
Aug 5, 2022
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Bus driver and conductor

Address: Pathankot

Punbus pb 06 8769 bus details driver refuse to take womens by saying adhaar machine is not working and if you want to go you have pay n give charges . for Gurdaspur to Pathankot ... and by saying this leave the bus stand...
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R
Rakhithakur88
from Kiratpur sahib, Punjab
Aug 2, 2022
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Bus conductor behaved badly in public and refused to drop us to kiratpur sahib

Address: Chandigarh

On date 2 august 2022 i am standing right infront of bus number PB 65 BB 6540 .. i asked bus conductor thats its nangal route bus? He said yes i asked him i want tickets for kiratpur sahib... he said no dont sit in bus... i asked him again n again... he answered so rudely and saiddd naa tan naaa nhi bethna tan nahi bethna" i asked again "eh kiratpur ho k nhi jani" he said said yes but swari ni bithani... krlo jo krna... people were looking...
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7
7087550161
Jul 30, 2022
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Driver using phone while driving

I am travelling from Ludhiana to Chandigarh by Punjab roadways but i felt very shock when i seen drver talking on phone while driving which might put passengers life in risk. Kindly take action. And contact me on [protected] for proof.
Regards...
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R
Rana kahlon
from Batala, Punjab
Jul 29, 2022
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Ammo nangal bus not stop

Address: Ammo nangal

Bus num 1637 ctc23 d.ctd2 not stop bus ammo nangal bus stop...
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K
kaursiman
Jul 29, 2022
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Abusing behaviour of driver/conductor

Dear Sir,
I’m a frequent traveler from Samrala to Mohali in Punjab Roadways. On 26july 2022 in evening when I ask the ticket for Balongi, the conductor said take the ticket up to Kharar & get down wherever you want.He refuses me to stop the bus in Balongi.I took the ticket & asked the driver of Punjab Roadways Bus No.5356 to drop me at the Balongi bus stop.
The Bus Driver and conductor both mis-behaved & said if you come...
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D
Deep1088
Jul 25, 2022
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Because driver was waste my time And behaviour With all pasaanger . All passages Facing problem

Dear sir
I am hemant kumar from sri muktsar sahib. an lived in mohali. Am always travelled in PRTC. But last day Am Despeture from sri Muktsar sahib on 11:00 pm. Conductor say, " Bus arrived at mohali on right time 3:00 Am. But in travel time driver was very bad behave with passenger. They was played a song very loudly in Night time.All passenger are very worried....
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B
Bandhan Dhir
Jul 22, 2022
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Conductor showing disrespect to ladies

Conductor not allowing any local passanger except Chandigarh passanger to sit in bus
Bus no. PB07BQ1251...
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M
Mukul9588
Jul 22, 2022
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Misbehaving and giving old currency

I am travelling in Punjab roadways bus number 9005 where bus conductor issued me ticket of ₹45 (murthal to Delhi) i gave 50 rupees note to the conductor and when i asked for 5 rupee in return he gave me 50 paise coins and when i asked for 1 rupees coin he refuses and abuses me while saying that he would not refund and i have to adjust with 50 paise coins. I have also attached the ticket of the same bus...
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T
Teznoor Singh
Jul 20, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Buses using flyover instead of stopping at authorised bus stop

I m hereby declaring that Punjab Roadways/Punbus buses instead of stoping at authorised bus stop passing through flyover at Ucha Pind Sanghol, Tehsil Khamano, Distt. Fatehgarh Sahib Pincode 140802 . I often travel from ucha pind Sanghol to ISBT 43 Chandigarh for my studies . Due to this misbehave i have to suffer a lot with my studies . So many passengers have to suffer there negligency. Please solve this matter as soon as possible . We will...
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A
anishkatoch0634
Jul 18, 2022
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Regarding my refund due to change of bus from their side

Due to a change of bus for some reasons from their side On 6 July 2022. I am unable to board the bus. I had booked my ticket from Chandigarh to Delhi through the pun bus app and my PNR NO. is[protected] and the departure time was 9.35AM. I asked the executive sitting at the counter when I will get my refund and he said it will be in 7 days. I called him after 6 days and asked the same question and he told the same old answer and then...
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