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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Feb 10, 2025
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So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝
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ATM fraud and bank did not take attention and action
Transaction refund dispute not processed
Refund not issued despite 8 days having passed from the refund date

Punjab National Bank [PNB] reviews & complaints page 6

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B
brig d k uberoy
from Gurugram, Haryana
Nov 25, 2022
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Transfer PPO

Filed request for tranfer of PPO in aug not done till today account no with PNB [protected]t...
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brig d k uberoy
from Gurugram, Haryana
Nov 25, 2022
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Transfer PPO

Address: gurgaon dector 43 near Peach Tree

Asked for tranfer of PPO from PNB to HDFC bank in Aug.
Not done till today.
Account No[protected] with PNB sector 43 Gurgaon Haryana...
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S
Sat2yam
from Chandausi, Uttar Pradesh
Nov 25, 2022
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No update after submitting KYC docs, visiting the branch everyday. Account frozen for over a week.

Address: FQ2J+6VX, Chandausi, Kotwali, Gurunanak Colony, Chandausi, Uttar Pradesh 244412

Hello This is for my mothers' account # [protected]

After being informed that the account has been frozen due to non-KYC
We submitted the documents to the branch Chandausi, Sambhal.

And since then I am visiting the branch every day for the status but every day somebody is on leave and they are not able to do it.

Our money is literally blocked in our account just because the bank staff...
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A
Arc1
Nov 24, 2022
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Amount is refunded from ajio but still not credited in my pnb account

I returned a product of amount 546 rupees to ajio. Ajio refunded the amount in my pnb bank account through NEFT on 14/11/2022 but still I haven't received my money. Ajio provided me the UTR no. N[protected]. Kindly help and credit my money ASAP....
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R
Rahul Kumar Nayak
Nov 15, 2022
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Deduct my money 3 times

Address: Belwaganj, laheriasarai, darbhanga, Bihar

My name is Rahul Kumar
3 times money auto deduct from account.
The money is deducted from shortfal rec ach rtn-ctrazorpay.
I am unable to contact them.
How can you help me.
Please reply and help me....
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J
jvsjignesh
from VADODARA, Gujarat
Nov 14, 2022
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Wrongly freeze savings account

Address: Ajwa Road, Vadodara

I undersigned Mrs. Nimisha Jigneshkumar Shah & Mr. Jigneshkumar V Shah having a Savings Account No. [protected] at Ajwa Road Branch, Vadodara. The Bank Freezed my said account without giving any notice, SMS, e -mail, Telephonic talk or Orally from last three months. i my self visited the branch Four times to open & active said account which is wrongly Freezed. After discussion with Branch Manager and Operational Manager they give me State...
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Kunal Kalkal
from Baghpat, Uttar Pradesh
Nov 13, 2022
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Refund initiated by Amazon but still did not receive

Order Date : 21-Oct-2022
Order No :[protected]
Order Total : 1075 INR
Delivery Date : 27-Oct-2022
Order Received : 27-Oct-2022
Return : 4 Nov 2022
Refund Initiated : 6 Nov 2022
Refund Credited : 11 Nov 2022
But return was not received in bank account.
REFUND REFERENCE NO :[protected]...
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P
Prem prabhaker
Nov 9, 2022
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Complain money deducted without withdrawal

Dear Sir,

I have tried to withdraw my 10000 amount in ABES Engineering College PNB ATM (N7067400) tomorrow by 11.25 AM. My money have been dedicated but ATM has been not dispense the cash.
Kindly resolve the problem as soon as and return the payment in my account.
Date of Incident : 8.11.2022
Name : Naim Ahmad ([protected])
Bank Name : PNB


regard...
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G
Gaurav Ahu
from New Delhi, Delhi
Nov 1, 2022
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Failed atm transaction and money debited

Address: LSC SHOP 29 , SHEIKH SARAI 2, NEW DELHI 110017

I have axis bank debit card, I used it at PNB ATM SHEIKH SARAI 2, SHOP NO 29 on 24th October .

The ATM Hanged and my account got debited by INR 10 K.

The bank is denying the claim and telling me transaction is successful.

I request to share / Validate cctv footage to verify my claim....
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A
Ashadazad
from Muzaffarpur, Bihar
Oct 20, 2022
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Amount debited without any reason and message.

Address: Khabra, Muzaffarpur, Bihar

Sir,
My account has been debited for ₹248 and then ₹295 I don't know why kindly give me my refund as I'm student unable to pay such a high charges. Kindly refund my money or close my account. After debit bank does not informed me that through any message....
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A
Akhtar Haaji
Oct 19, 2022
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Sir mere account se paisa cut Kiya jaraha hai

Address: Uttar Pradesh Shamli garhi pukhta

Sir me account me jab bhi pase Dal rha hu paisa cut Kiya ja rha he es liye mene apne account me pase 0 blance
Kar liya he mere account par Kiya Sarvesh lage hue he usko hatane ki krpa kare pless sir...
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S
Shraddha0104
from Noida, Uttar Pradesh
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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Misleading customers into buying fake plans

We have been misled into buying a plan which did not exist. They offered a saving plan with medical benefits and we opted for it. But a saving policy was issued to us and we had been following up on the medical cards for 4 months and in october we asked the relationship manager to cancel the policy but he has been giving excuses every day.
This is going on since April....
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C
chandrima2001
Oct 14, 2022
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Andul PNB Branch is Intentionally Delaying Money-Transfer

Address: Andul PNB Branch, Howrah

To
The Managing Director
PNB

Dear Sir,
I have an SB account at the Andul PNB branch in West Bengal (in joint E/S mode with my parents) (PUNB0017620). I recently wanted to close my account due to their demise (Account Number:[protected]. As a result, on Friday, October 7, 2022, I submitted an application letter for closing this bank account, self-attested photocopies of my parents' death certificates,...
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A
ayu994
from Allahabad, Uttar Pradesh
Oct 7, 2022
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Charge dispute

I made a payment on flipkart for an order on 23 September 2022. The order was not placed since the payment was not successful. Flipkart has not received the payment and it has been debited From my pnb savings account. I have since not received the money till date. Kindly credit the money in my account as soon as possible. I am attaching the screen shot of the statement of bank....
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A
AshutoshKumar12
Oct 5, 2022
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Not getting refund from Amazon

Amazon give me the RRN:-[protected]
And told to talk to bank customer care but bank customer care told me there is no RRN no...
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P
piyushprince
from GAYA, Bihar
Oct 5, 2022
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Transaction showing as suspect.

The transaction with reference ID[protected] is showing as suspect and not processed. The main issue apart from this is there were some credit transactions before this transaction and those are also not showing up in the bank statement hence account balance is also showing incorrectly. I don't know what the problem is. What will happen to my money? I am baffled about what happened with my money....
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P
Pankaj kumar 123456
Oct 4, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
Resolved
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Refund of failed payment

Website: Phone pay

I have made a payment of 6790 rupees through upi . Payment get failed but money left my account
Account holder name -pankaj kumar
Account no. -[protected]
Ifsc- PUNB0220200
Branch - jhajjar
Pin -124103...
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R
Reddi Mohan Sai
Oct 1, 2022
May 20, 2023
This thread was updated on May 20, 2023
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Unauthorised debit transaction

Transaction date:30/09/2022
Amount debited:Rs30, 746, 50.
Description: PROD/A10/436328/MDUI/[protected].

Contacted branch but I was asked to register complaint via mail....
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P
princy1203
from Delhi, Delhi
Sep 24, 2022
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Shared transaction history with some third party

I am having my account in PNB(Branch-Yamuna Vihar), my account transaction history for almost last 3 years has been disclosed by the bank to some third party and that information is being present in Karkardooma court by the third party without my consent.That person is threatening us to kidnap my younger brother who is just 15 years old, he is also threatening use to vacate out PNB account .How a govt bank can give this legitimate information...
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P
Pooranjal
from Mumbai, Maharashtra
Sep 20, 2022
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Re-access of my account which was existing in UBI

Address: P-50kasba Industrial, Estate.embypass; Kolkata; West-Bengal

Wanted to reaccess my account which was in UBI in branch of Anandapur, Kasba, Kolkata, West Bengal as the bank is merged with PnB have written them to re access my account as I got relocated from Kolkatat to Jaipur but have not heard from them even after sending them multiple reminders....
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