Rapido — Biker stole the parcel

Address: F11 Ansa industrial estate, Sakinaka

Today I booked a Rapido bike to send a parcel and the driver said yes he will deliver. After he left in sometime we saw he is at the same place since long. We tried calling but he did not pick. Then we complained at police station also and Rapido company refused to give driver details. They say they only have mobile number no other details.
Please help in retrieving the parcel.
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    F11 Ansa industrial estate, Sakinaka
    India
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