Rapido Complaints & Reviews

I booked a auto in banglore theinitial price on display was ₹337 and when i reacheddestination it was ₹435. When i complained they said they will give course to driverto notchange rout but no compensation recieved. As if its my mistake he took different route...

I had booked an auto from Viman Nagar to Kharadi. I was shown an estimate fare of Rs. 94. When I was asked to pay after reaching my destination the fare increased to Rs. 104. When I asked the customer service about this, they mentioned it was because the route taken was different. I had not instructed the driver to take a different route. Now the person at Rapido tells me they cannot refund my money instead they will have refresher course...

Careless and irresponsible attitude of customer care

Guys, never go for rapido because you will be compromising on your safety. They don't take ownership of tracking down the drivers. Here's the story.

Yesterday I took a rapido auto. The driver who came to pick me was not the same as the one who was mentioned in the booking details. He was driving negligently and because of this by the time the ride ended, I...

Sir my name is shahbaz alam i m a rapido captian please delete my rapido account permanent
Mobile no [protected]
Shahbaz Alam...

I have added money to rapido wallet but their auto drivers were not allowing to pay fare through wallets. Now im back in kerala so they dont have service in kerala so i asked for refund and they are asking for my adhaar and pan card details for processing refund. How can i give my personal details to someone. I have registered in the app through my mobile number and email id and have added money through upi so they can confirm through that....

Inappropriate service on Rapido i have been charged 500 penalty for restaurant fault on Rapido and my I'd is suspended this is completely fraud activity done by the Rapido team...

I booked a rapido auto for one destination and then had toh change my drop location as it was not showing the route from where I wanted to go ... The location which I changed was hardly 2km away from my pickup location but rapido charged me 80/-to reach there whereas in a basic rickshaw it costs around 30-35/- and when submitted the complaint on their site they say you didn't add the coupons but why do we have to do that ...
And that...

My Name Is Amit Kumar and I have booked an Auto(KA02AE0770) from my number [protected] and booked it by Captain Darshan. He did not reach my location and told me that I had put the location manually but I did not put my location manually. after some time later he called me and asked my location I told him my location but he refused to come my location and force to cancel ride but i request him to come my location because my kids with me and...

By mistake I have added 4000 rs in my rapido wallet. I want refund of that amount and they are not giving any satisfactory answers. Please help me to get my money refunded. I shall be very thankful to you ....

By mistake I have added 4000 in my Rapido wallet. I asked them to refund the amount. They are not giving any satisfactory answers to us. I want my refund of 4000 as soon as possible. Please help me to get my money back....

Rude driver and threatening me to cancel the ride...

I was going from a place to Railway station through Rapido but the driver took extra cash in between for high petrol price. I had to give him money otherwise he had not taken me to station and i would have been late. This is very bad customer service...

I booked an auto via rapido app to return to chennai, while getting down I found my mobile is missing in auto. I tried reaching madiwala police station which was next to me. They denied on taking complaint. I have return the email to police department and to rapido regarding the same. I got the contact info of inspector of madiwala station he suggest me to make a complaint on KSP APP, but am not able to register my complaint on the app. I...

''i have a booking service center no.86'O39'55'5'62' ticket on ixigo but my amount process tikect not book my amount is deducted from my account sir please help me sir i want ""refund ""...

I tried booking a Rapido auto to drop my son 3.2km away at an exam centre. Destination details were clearly provided. Driver called and asked for destination again. And then canceled. The app then forces us to cancel and book again. Disappointed...

Today I booked a Rapido bike to send a parcel and the driver said yes he will deliver. After he left in sometime we saw he is at the same place since long. We tried calling but he did not pick. Then we complained at police station also and Rapido company refused to give driver details. They say they only have mobile number no other details.
Please help in retrieving the parcel....

I am Ajay, Today[protected] booked (at around 7:24 AM) your service from Ranchi railway station to Morabadi Manda-bagicha, Ranchi Jharkhand, but your service staff or driver Mr. Jha (mobile No. [protected]) was asking for Rs 70/- for the said service (while the booking amount was lower than the demanded value), I was OK for the situation due to my medical problem. but after 15-20 minute someone (with the same bike) came to me and told me that...

I booked a rapido Auto and the assigned driver shifted the ride to three other assignees and finally after one hour the ride was cancelled. Our time was wasted and the planned ride was cancelled because of these irresponsible drivers. One of the driver among the three, didn't follow the route we said for pickup rather he chose other route and made us wait for hours without the auto moving. They also asked extra charges above the actual charge,...

I don't have any emi and loans but how cut my amount so, please I request idbi Bank to refund the deduction amount rs.4720
My account number(protection)
Ifsc.ibkl0001004
Branch.marathalli
Name.Ramesh.s...

Double helmet rule has started. My one friends is doing rapido but customer is not ready to wear the helmet and from 3 days he is taking the fine of 500rs daily from police and he is calling the customer care of rapido but they are just saying the rapido boy don't force customer to wear the helmet. Really rapido is worst. What wrong the rapido boy has did. So bad customer care support.
Thank you...

Name of the driver- Tharanath Savanth.
Contact no.- [protected]
Today date 24th april 2022 i booked a rapido auto, but when i booked the driver was not in my location he was somewhere else and then he started the timer. Then i cancelled the ride, and then he came in my location and abused me shouted a lot on me by abusing, he was going to attack me. I am outsider student i was helpless and unable to do anything. Please terminate...

Booked a bike from chincholi bandar Malad west to malwani block 7
The captain called and asked to cancel the ride as he accept the ride but stated he is at different location (Kandivali)
Its such an inconvenience if your respectative acts such a way its area of concern if not resolved will escalate this case toh CEO of rapido Aravind Sanka and IRDIA

RideId- RD[protected]
Date- 12 April 2022 5.30pmbr...

Today i took a auto ride. While booking 185rs for estimated distance of 8.56km.. captain dropped to destination in 10min with all shortcuts he knows. Actual travel distance 3.26km. rapido charged 191 for the ride. When I reached the customer support, they simply telling sorry they could not refund for untravelled distance. Is it not fraud? How many customers you are doing like this?...

Here i am writing my review for Rapdio as they mentioned in its bio "India's Largest Bike Taxi" i would say they should think again and also need to do more changes to become India's Largest Bike .

A few day ago i book a ride from Rapido from Noida sector metro to Sector 78 Noida amount was showing different and i booked a bike ride with the amount but after completing my ride the amount became higher than shown at the time...

I have booked rapido and driver was not driving properly I met with an accident and i got hurt on hand and legs and even my mobile is broken.
I have called rapido customer care and filed complaint at 5 pm and they told after 30 min we will give a solution
From 2 hrs me and driver is waiting but no service is provided...

Rapido is providing bike service but then when you are booking it autodrivers are harassing you. And nobody has any solution. It is unbearable situation....

Yesterday One rapido driver harassing me and said me abusive language.Because I refused to obey his proposal.he demanded extra money from me he said to me if you not give my demanding money I will not go your Booking he also told me to Cancelled my booking .When I refused to obey his proposal he call me from his alternative number and said me ###, your mother is a ###.This is the service that rapido is providing us....

I redeemed on morning in yesterday. Still money is not credited in my bank account till now.. kindly help me in this regard. I need money now.. urgency. It's been two days. Still it's pending....

Please don't work as captain..

They will use ur service with fake incentives every time. They will not resolve it for years. Very bad customer support.

I urge you guys don't work with rapido captain at all....

What ever money I have in rapido wallet. Is not credited even I approved to transfer from Wallet to bank account.i attempted on yesterday morning 12. Still it's being waiting for transferring the amount. Please credit the money as soon as possible. The money is very urgent...